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Cleveland Armory
9100 Bank St A, Cleveland, OH 44125, United States
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Cleveland Armory

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Ca
Review №1

Great little gun shop. The staff are knowledgeable, helpful, and friendly. The product selection is good, and they seem to have the best prices around on guns and ammunition. They also offer gunsmith and gun cleaning services in-house.

Di
Review №2

I can not tell enough people about how awesome this place is. The folks here are very personable, respectful, knowledgeable and are just plain old fashioned dedicated to customer satisfaction. Recently I had a problem with a firearm and this was the first place I thought of when I needed it sorted out. And they literally solved a major issue for me in less than 24 hours.

Ve
Review №3

Great Vibes, Better Service Thanks Jason and Cameron! The Best Gun Store In Cleveland I’ve Visited!! 💚

Da
Review №4

Great place good customer service feels like walking into a friends house

Ar
Review №5

One of the best or THE best store in the area. The team is extremely professional and helpful whether in handling the transfers or helping a customer on spot. Great stock and selection of accessories in the store.

ma
Review №6

Stop in today for the first time to pick up a order. Staff friendly and knowledgeable. Will definitely see me again.

Oa
Review №7

By far one of the best firearm stores I have ever been to, they have parts galore, a huge selection of handguns, rifles and shotguns, they are very knowledgeable, professional and personable, for any and all firearm needs and firearm accessories this is the place to go

ke
Review №8

This is hands down one of the best, if not the very best gun store I’ve ever had the pleasure to purchase from. Amazing and Incredibly informed staff, the owner was extremely helpful and you could see this was a very tight and friendly niche. Even the regulars were very helpful. Some of the best product at extremely fair prices. Truly Fantastic, I drove an hour just to come and I was not disappointed in the slightest.

aa
Review №9

Great selection of guns and accessories. Also great staff very helpful

Ra
Review №10

Best gun shop. Very helpful, friendly and knowledgeable. Answered my questions and even put my AK stock on. Thank you! Will be coming here often

Za
Review №11

Awesome gun shop with a variety of firearms, magazines, ammo, and accessories. They also provide gunsmithing services and helped me install a pistol brace free of charge. This is now definitely my gun shop of choice and I would recommend this shop to anyone.

ni
Review №12

Theyre extremely knowledgeable, courteous, and brutally honest. My daughter and I enjoyed patronizing this business. Its not just a sell, to them. We purchased ammunition and a Canik 9mm... Will definitely continue conducting business with them. A Georgia girl, living in Ohio.

Mr
Review №13

Great shop, they did a nice job on my two uppers. Fast turnaround and competitive costs.

Bi
Review №14

Great service, thanks again

Ty
Review №15

Todd is a fabulous wealth of knowledge about firearms (among other things) and provides a great shop environment, he’s always got some cool pieces in stock.I took a CCW class and it was fantastic—don’t waste your time at other CCW courses, you won’t get the level of depth of training you would with Todd. Other places will file in 30+ students at a time and you’ll only put a couple shots down range during your two hours at whatever range they choose with sub-par instruction. If you take a class at the Cleveland Armory you’ll get to go to a fabulous range in the Grays building downtown and get some very helpful personal instruction.I had a great time all day and was rapt the entire time because Todd carried the class, I know I came out a better shooter and feeling more confident about my abilities.It’s worth every penny, don’t waste your time elsewhere!!

An
Review №16

All I have to say is hands down to the complete staff Jason and the owner ( I do so apologize I didnt get your name) and even the extra help we received from Andy and even the good looking dog behind the counter keeping the whole place safe! The guys there treated us with respect and explained everything to us in laymans terms so that we knew EVERYTHING we needed to know about our first firearm purchase! They are NOT like the other firearms dealers that wont even talk to you when you walk in the door or just treat you like a number!The Staff at Cleveland Armory have a strong passion for what they do and show it to you from the time you walk through the door until the time you leave regardless of if you purchase a firearm or not! If you are looking for a firearms dealer that will give you EVERYTHING you need please visit the WONDERFUL STAFF at Cleveland Armory.

Jo
Review №17

Very personable. Knowledgeable. Nice selection.

Br
Review №18

***BEWARE*** I purchase a gun from them and had to do a 3 day background check. When I returned to pick up the gun I realized it was not the one I purchased. They tried to persuade me that I was mistaken but I know who I am and what type of guns I like and it was definitely not the one I purchased. I recognized that the one I bought was in the gun case at a higher price. I dont know what is going on but I do know that is very bad business!!!

AI
Review №19

Top notch, friendly customer service from everyone on staff. Fair prices. Great gun shop, I wouldnt shop anywhere else in NE Ohio for my firearm needs.

Pe
Review №20

Great shop. Great staff. Great experience! Thanks. Be back soon!

Th
Review №21

Great guys best in town

Br
Review №22

Very rude, first guy at the counter acts as if you are there begging for a weapon verses buying. There are many other gun stores in Cleveland to choose from. Im not spending my money here.

Av
Review №23

LOVEEEEE THIS PLACE...Jason initially helped me with a new gun and fixing a screw in my old one, Bill educated me on a shotgun, and Todd made sure everything was handled efficiently and effectively...they’re a great team, with great energy,...n they have a nice 🐕 too..this the only place I will go to PERIODTTTT

Ke
Review №24

As a customer man they take care of you. I recommend this to anyone whos looking to start the journey on gun ownership. One of the best locations in Cleveland.

Ko
Review №25

Professional, reliable, quality oriented good team of friends. Jason is very good too

Mi
Review №26

Fantastic service. Todd really went out of his way during busy times to complete my AR build. Even installed a roll pin for another rifle on the spot. Totally worth the visit even without them answering phones. You show up in person, you get the services you want! Will be back again.

An
Review №27

Ask for Jason. very helpful and informative. great gun shop and great customer service. would recommend to anyone purchasing a firearm or accessories.

Mi
Review №28

Very professional crew that sell top quality products only. The big malinois daisy was a bit of talker but shes more of a barker than anything else it seems. Highly recommend them for price and quality along with the friendly joking atmosphere they create while also being highly knowledgeable about their products.

Ro
Review №29

They were very friendly and helpful. The associate gave me a mini lesson right there in the store. Store was very clean. I will definitely be recommending them to friends and family.

ma
Review №30

Couldnt even enter as this place is NOT wheelchair accessible for ALL wheelchairs.

Ja
Review №31

Truly a great place to stop by. The owner, Todd, is the easily the best guy to go to for anything regarding firearms in this area, and is super friendly to every person who comes in. The store has a wide, constantly updated selection of arms and accessories, all with the best prices in the area. I highly recommend it if you have any interest in firearms, or are just curious about getting into the hobby.

On
Review №32

Bad services. Swapped a gun after I purchased it. Picked it up 3 days later and got mad after I realized it.

Se
Review №33

Todd helped me get my firearm operational with no hassle. Even though what needed to be done was minimal I did not know that. He also educated me and what to look out for to avoid failures in the future.Business-wise he is very easy to work with as long as youre open with communication. He definitely has a returning customer

Ja
Review №34

Hands down, this is the place to go when youre interested in a Firearm. Came to get one for the first time, Todd the owner took his time to give me the pros and cons and goes above and beyond to make sure you are confident with what you are looking for. Then I took the CCW course they offer, it was awesome! Todd and Bill are TOP NOTCH!

Ol
Review №35

Not open on the weekends, closes at 7 before some people get off work, so I will always go somewhere else, could at least open up on a saturday for the people who cant make it during the week.

As
Review №36

I Got My purchase today and I’m so excited staff was awesome totally helpful this is my first purchase and I’m satisfied and I will be back for business.

St
Review №37

I was not able to purchase the handgun at the time but it was because they didnt have any in stock, but other than that I had a pleasant experience

De
Review №38

Great experience and excellent teachers Todd and Bill make you comfortable and take their time to answer questions and make sure you understand. Had a blast at the range. CCW class was a great experience Thanks Guys.

Ch
Review №39

The staff is very knowledgeable and the prices are reasonable.

Ry
Review №40

Todd is a truly great small business owner. He cares about his patrons and goes out of his way to make your experience at the Cleveland Armory a positive one. He’s patient in answering questions and very straight forward and knowledgeable. Would highly recommend Cleveland Armory if you are in the market for anything firearms related!

Sh
Review №41

I came in on short notice looking to get an AR15 upper receiver put together. He was able to squeeze me and and assemble my rifle for me in 30 minutes. He’s very knowledgeable and professional. On another note, he has a NUMBER of things in store that I would usually buy online (especially for rifle builds). Now that I know he has them, I’d much rather go to the store to purchase the products opposed to waiting for them to arrive in the mail. Daisy the dog is friendly as well!

Da
Review №42

Excellent Customer Service. I was over the phone and due to a regulation unable to complete an in-store pickup/purchase of a particular model, but the staff provided excellent educational information on the matter and were helpful to the end even though there would be no profit gain from interacting with me. Excellent Customer Service.

Co
Review №43

Good group of people working there willing to talk to you and give good information to you and offer you a good recommendation.

H&
Review №44

Stopped in last week after realizing they were around the corner from my business. I found the staff incredibly helpful and knowledgeable. I ended up purchasing several items too include new sight and ammo. I found their prices to be very fair as well. I also was very impressed with the amount of inventory they had in stock.

Jo
Review №45

Todd went way above and beyond expectations . As a first time gun buyer he took all the time needed to make sure I bought the rite gun for me. Then took the time to help me get familiar with my new gun.I now have a gun guy .When I buy my next firearm this is where Ill be. And the prices are very reasonable.He definitely knows what hes doing.

Ma
Review №46

I was absolutely blown away at the level of service shown to me here at the Cleveland Armory. I was guided through the entire process of purchasing a firearm by the very friendly owner (Todd) and also had all my questions on legal and other issues answered in more than sufficient depth. Id highly recommend anyone in the market for a firearm in NE Ohio to come here, and am looking forward to taking my CCW course here as well.

na
Review №47

Great customer service , reasonable prices, and the owner was very informative and helpful. He answered all of my questions and even have a free gift for my first visit. Will definitely go again and recommend to anyone looking to purchase firearms.

Lo
Review №48

The CCW class is excellent from this shop. You are given practical, helpful, and realistic advice in addition to the required curriculum, because Todd, the owner, genuinely cares about his students. Highly recommended. Will be coming back to the shop again when I am in need.

J.
Review №49

In an age where impetuous sales clerks boldly point you in the direction of a Youtube video rather than provide you answers to questions youve posed about products they sell or the dreaded automated customer service computer voice that acts like a passive aggressive scorned lover who seems to either ignore you or intentionally aggravate you in a childish attempt to get under your skin.... I must say, it is completely refreshing to be able to walk into a local shop, like Cleveland Armory, and know that you have competent, knowledgeable, patient people who know their craft and are willing to work with you. People who are willing to go that extra mile. People whos concern for your complete satisfaction out weighs a desire to just make money. Cleveland Armory is a place where one can proudly say, Yes, I have my own gun specialist.

Ev
Review №50

Great people went today to get a gun to buy for my husband Christmas gift and great service and people thanks much

Gi
Review №51

Absolutely Excellent Service. I came in to buy some ammunition, and they had a great selection, low prices, and a knowledgeable staff.

Sh
Review №52

I came to the extent of my technical knowledge with building my Glock and rather than continue to create headaches for myself I decided to stop into Cleveland Armory.Fantastic shop, wonderful selection of items from top to bottom.I was having pins, magazine catch, extended magazine drop, and a pearce +1 extension grip.Ran into some issues but those were on my side, Todd the owner, did his best to sand down the interior of the Pearce base, to no avail.Will definitely going back for services that are out of my depth.

T
Review №53

Love this place best costumer service Tod went above and beyond to stay open a little late so I could make it there Before going out of town. Nice prices and selection, even can order a gun for you.. love this place

An
Review №54

Great concealed carry class and price on firearms. Owner goes above and beyond to explain and teach and get everyone involved and informed. 10 people to our class with 4 very knowledgeable instructors.

Bu
Review №55

For a first time gun buyer the owner Tod was very helpful. He broke everything down for me and my brother from the gun laws to what kind of gun to buy. The Armory will definitely be my home store for buying, repairing, and cleaning my new guns.

Mo
Review №56

Awesome staff. Give you lots of attention.

La
Review №57

Best gunshop I have ever been to. Todd is very knowledgeable and patient. Prices are the best I have found anywhere. Friendly atmosphere, great selections, and awesome prices you can not beat Cleveland Armory.

St
Review №58

Very knowledgeable staff and welcoming environment. Its not like going to these bigger gun stores where your just another customer they want to handle and get out of their face. These guys will shake your hand and take great care of you. Ive purchased my last 4 from there and dont plan on going anywhere else. If they dont have it, theyll order it for you. Go see Todd, tell him Steve sent you. #2A #GunsUp

P
Review №59

Nice place, very friendly and helpful staff. I will be back.

T.
Review №60

Great place, the owner was present and answered all of my questions! I definitely recommend this place, customer service was awesome!

Ra
Review №61

Best gun store Hands Down!!!

Va
Review №62

Very friendly people and good quality guns!!! Love this place :) Highly recommend!

B
Review №63

Good service and selection without the usual attitude found at other stores. Decent selection of used to boot.

De
Review №64

I took my conceal carry course with these guys. The instructor, Larry, was excellent. I had hoped for more training on the legal aspects oc CC, but that was beyond the scope of the course. The range time was at the old arsenal in Cleveland which was cool.

Da
Review №65

Very nice and well-organized and affordable guns

An
Review №66

Great prices and extremely helpful. CCW classes right in the shop with excellent instructors. The owner Tod has a good set up and is very friendly

Wi
Review №67

A real good Class for CCW, AND GUN REPAIR. I LIKE THE WAY HE DOES BUSINESS, straight up and fair. THANK YOU!!

Sa
Review №68

Excellent service as well as selection, just walked out with my first bullpup rifle and I couldn’t be more happy with with the way I was treated during the buying process, new gun owners and experienced collectors alike should go here for all their needs.

In
Review №69

The owner, Todd, treats people with respect and as an old friend. Im pretty new to firearms and the times Ive been here Todd has been very helpful and answered all questions. My last visit, I came in needing help install and time a muzzle brake I purchased online. I came in about 15 minutes to close and he tried installing the brake, but it was just not timing quite right. Instead of saying he couldnt help me, he stayed nearly an HOUR after close to custom fit a shim to my rifle and then time the muzzle brake correctly. Absolutely above and beyond! I will defenitely be back!

BR
Review №70

Bought many guns from here. A1 Customer Service

ka
Review №71

Great workers great guns at a great price

Je
Review №72

Friendly, curteous service. Very helpful. Location is a bit out of the way, took me a minute to find it.

Jo
Review №73

They are very helpful in helping you with information about the products youre interested in. They will give you a couple of ideas which you can resurch on your own and get back to them. What they dont have they will order for you.

Th
Review №74

Great shop with great staff. I highly recommend giving them your business.

Bo
Review №75

He’s a great teacher and makes you feel comfortable on the range.

Ma
Review №76

Cant go wrong with Cleveland Armory....good knowledgeable staff....great selection... .very fair pricing....and the dogs friendly to...

Da
Review №77

Good selection of quality firearms, parts, and ammunition and friendly knowledgeable customer service.

OH
Review №78

Ill start off by saying u feel more like family then a customer the owner Todd is bar far the most down to earth owner Ive met dosent make u feel like u dont know what ur talking about he just helps and walks u through anything the guys at Cleveland armory take care of u and have by far the best prices around aswell as having guns that other places dont have they have earned all my future business and is the only place I will be going for parts,guns,ammo or anything else they have it all!!!!! I would give more stars of I could lol!!!

Ra
Review №79

I don’t even know why they have a Phone number they never answer it. Also they straight up lie

RJ
Review №80

The owner Todd is a caring person when it comes to your gun choice he makes sure you are confident with what you are looking for. And nobody can beat his prices

JM
Review №81

Mr. Karam and his staff are knowledgeable and very courteous. They have a nice selection of firearms and ammunition that are reasonably and fairly priced. Todd is an awesome NRA & USCCA instructor who really cares about your safety and knowledge of the law. I highly recommend his CCW/CHL class. He offers gunsmithing services as well.

Lu
Review №82

I buy all my stuff from this shop. He has the best prices around and wont blow smoke. Check it out.

Pe
Review №83

Very knowledgeable for both a beginner and seasoned shooters. Good pricing also!!

Wh
Review №84

Im not sure if this is the correct number I call and it just rings. Ive never been so cant really give a rating ⭐ but I havent talked to anyone to see if i wanna go. ???? I was looking for a range closer to where I live now but I guess I have to continue going to BROADVIEW HTS 😧

ka
Review №85

This review is from Ray Smosarski: I handed him a k98 mauser to put a new barrel on and provided him with the 2nd barrel. This was March 28 ,three weeks later I called to see if it was done and he said he was unable to do it because he did not have a head space gauge for 8mm. I had a field gauge for 8mm so I took it to him. Then I called about a month later and he said he couldnt do it because he didnt have a barrel vise but was trying to get one. Again, another month went by and I went to his store and talked to him and he stated he was having a machinist make him a barrel vise and would keep me informed. I did not hear from him and when i started to call there was no answer and the memory on his machine was full. Finally, I went to the store to get my rifle back and when he gave it to me it was completely disassembled. I took it home and will put it back together myself. He did not charge me. The date I picked it up was 8/16/18 the only reason I gave him one star was because the review wouldnt let me give him zero stars.

De
Review №86

Todd Great Customer Service reasonably priced!

ye
Review №87

One or the best customer service, the best prices, willing to go an extra mile to get you what you want and the dont have at the best prices. Very friendly environment.

Je
Review №88

Nice prices the customer service is Excellent

Jo
Review №89

Great prices and wonderful owner. Good honest man!

Da
Review №90

Best customer service Ive seen in a gun store. Happily talked to me about suppressors and the rifle which I later put a payment on.

Ma
Review №91

Great place to do business got my broken gun fixed and no other place in the area could do it!

An
Review №92

Nice professional Employees

Ev
Review №93

Very close to home which is a plus but didnt have anything I needed and was there for at least 15 min before anyone approached me to see if I needed help .

ar
Review №94

Great place good prices.

Ch
Review №95

Awesome place really helpful

To
Review №96

Great place

Do
Review №97

Wonderful

Information
68 Photos
97 Comments
4.7 Rating
  • Address:9100 Bank St A, Cleveland, OH 44125, United States
  • Site:http://www.clevelandarmory.com/
  • Phone:+1 216-264-1121
Categories
  • Gun shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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