user
Dealz Auto Trade
640 E 152nd St, Cleveland, OH 44110, United States
Appearance
Dealz Auto Trade

Comments
Ci
Review №1

Kima!!!! Girl thank you soooo much. I walked out away with a 2018. I wasnt expecting anything newer than a 2010 may be an 11, but you rock! Thank you

Ch
Review №2

Im a Senior and I really needed HELP... The owners were very kind. They tried to help me but both cars turned out to be good looking vehicles ... BUT... Both vehicles were in need of more help than I could give! ... especially financially. We got stranded twice once in middle of freeway. They were as is cars but ... I didnt realize that meant the car would STILL need to be repaired and parts replacements done immediately! Within 3 weeks I HAD to make the decision to let them both first was the PT cruiser then we tried the Jeep both had to go back.If you dont know about cars be prepared to take your choice to someone who is knowledgeable. Im STILL so sad. I couldnt do a car note AND $1200 exhaust and manifold , oil leaks ... My stars dont reflect owners just the cars ... !

Da
Review №3

The lady in the office is amazing. I love herI will buy another vehicle from here

As
Review №4

Went here to get a vehicle and the experience was amazing I wish all car lots where like this. Kims had the best customer service and was very polite and helpful. Got my car Im so excited to be with dealz auto trade thanks

An
Review №5

Excellent place to buy a vehicle great and very reasonable prices

Tx
Review №6

Quick, fast, and smooth transaction. The cars are worth they values here. No running around the lot and wasting time. Good service by K she knows what I mean when she see this Thank you!!! Im satisfied 😊. So go buy you a nice car from here now ASAP.

ta
Review №7

This is an amazing place to get your car from the owner are always honest. Anytime I had problems with my car they always help me out. They prices are good they dont charge you for more than what the car is worth. I would recommend this place to anyone looking to get a car and amazing buy hear pay hear place plus they do offer financing through the bank as well

Jo
Review №8

I am so happy I found this dealer. Dani takes great care of his customers. He’s understanding and I knew I was in good hands. I got my 2010 Hyundai Accent in January this year and I have not had any major problems. Very pleased with my purchase. Staff is very friendly as well.

Ri
Review №9

OK.... THIS PLACE IS THE BEST CAR PURCHASING EXPERIENCE I’VE EVER HAD. HANDS DOWN. I HAD A BERY BAD TIME TWO DAYS PRIOR AND WAITED OVER EIGHT HOURS. KIMA AND DANNY DIDNT BEAT AROUND THE BUSH AND THEY HAD ME IN AND OUT IN 45 MIN. NO LIE. I WILL BE BACK

La
Review №10

So many different people gave me such a hard time trying to get a nice, reliable car. Not Deals Auto Trade. They were very friendly & got me in a nice ride. Major shout out to Takima. She went above & beyond to make sure I left with a car I LOVED & rates I could afford. Shes the best & I appreciate everything she did for me. Anybody I run across, thats in need of a car, Im definitely pointing them in that direction! Thanks again Deals Auto Trade!!

as
Review №11

We went in 2/26/2020 not knowing if we were going to get a vehicle. Kima was amazing. We test drove a 2006 chrysler 300 and fell inlove. They help all situations and Ill be back in September for another car!! Affordable, clean, & loyal to their customers!!

Ma
Review №12

I love buying cars from here and I would recommend that everyone go here. This is my third car from here and I have never had any major mechanical problems. They have always kept me in my price range for my notes and always work with me with my deposits. They are truly one of the few dealerships that wont jerk u around!!!

He
Review №13

I went and purchased a vehicle from here on Saturday and the next morning to start my car the dealership had it remotely shut off I had. I was parked behind my mother in the driveway and we both had to go to work the following day and now her vehicle is blocked in, I called a let the owner know he had me do and 34 minuet troubleshoot and that did not work when I let him know the situation he said it is not his problem and let him know it is because I still owe money and on the car he then said he’ll have the car repossessed, which I never stated I would not pay I informed him it his problem. Says he’s been doing this for 15 years he knows more than I do. Me and my family just put basically 2,000 plus into the car that he had no care to even fix. He said he’ll have it towed while I’m at work, but when I got home from work the car was still there and he said that was because I did not leave the keys, he did not inform me to leave the keys, so he had a tow truck come and get the car and when I called and asked to see how long it would take just to see if I had to make arrangements to get a ride to work yet again and the women on the phone said I can’t rush them and asked if I wanted my money back I’ve never dealt with such unprofessional people in my life I would expect this type of nonchalant service from McDonald’s or a local fast good restaurant. What I don’t understand is why wouldn’t you do a thorough overall check before you sell a car to someone

Si
Review №14

I had a great experience at deals auto. I never once had any issues and my vehicle has lasted over 5 years 👍

Ma
Review №15

Kima Is The Best! She Will Make Sure You Get What You Want! I Recommend Going To Her And Getting A Good Deal!

E
Review №16

I bought a Toyota from these guys back in 2011. Im still driving it! It has had relatively no problems despite being at almost 200,000 miles.These guys are pretty honest and up front. Thats a rarity in this business. You are more than likely going to get screwed if you shop at a typical car dealer.They keep reasonable profit margins on their cars and have low prices. You can even check the bluebook value compared to what they are selling and see exactly what Im talking about.Would definitely buy another car from here.

Un
Review №17

I purchased a vehicle that broke down less than 2 months. The initial experience was positive; there were good reviews online, the sales woman was nice, and my purchase was done in about 2 days. I was unhappy with my vehicle purchase as there were too many minor things I noticed going wrong after a few days. I literally feel like they put a Band-Aid on things and they all started showing after purchase. I had to replace the battery and windshield wipers the first month and towards the end of the second month the engine had issues and is no longer running. I reached out and while initially it seemed like they cared quickly I realized they sold me a bad car and could care less. I am in a loan with terrible interest per their financing and after telling the owner Danny that I purchased a car from him and I am unhappy, and I would like to exchange it for another vehicle- He said I would take your car but there is something wrong with it. YOU JUST SOLD ME THIS CAR! I did not have it long enough to run it into the ground and I have a large/long loan so I had no desire to ruin my vehicle. He then placed all the blame/shifted responsibility to the warranty I was sold by the finance company they provided. They do not want to fix the car as I have not had it very long and they are unsure of prior maintenance. So here I am-stuck with a car that doesn’t run, a dealer that doesn’t care, a loan that still needs to be paid and a warranty I’m paying for but can’t get assistance. Going to Dealz was the worst decision ever. I’ve filed a complaint with the Better Business Bureau.

Ra
Review №18

Working with Kima was such a blessing! She went out of her way to help me and get me in a car. And her boss checked the car out and answered all my questions making sure I felt safe in the car. This was my first major purchase and the each catered to my needs making sure I knew exactly what I was getting myself into. They even gave me recommendations for other car related things I may need on journey. I’d recommend everyone go in and ask for Kima!

Ja
Review №19

Great customer service. Was very helpful with putting me in the vehicle I wanted. No B.S like most other car dealers, Give them a try.

D
Review №20

Quick. Fast. Straight to the point. Kima was outstanding. I encourage you to choose this place. Also they report to the credit bureau. So if you trying to build credit...this is the place

Je
Review №21

Nice individuals

Ga
Review №22

Very honest and patient. Enjoyed the experience as a first time customer. Reliable and well-maintained cars.

St
Review №23

Dani & his staff always treat me like family. They do their best with helping you and making sure you get into a comfortable and affordable vehicle. Thanks guys for everything!

Ed
Review №24

Tikima is great and very professional in terms of getting your deal done! Danny (the owner) works with her to make sure you get a nice car with good financing even if other places couldnt get you approved. They have nice cars not that typical Buy Here Pay Here or bad credit(high mile, old cars)...they have Lexus, Toyota, Buick, GMC, Cadillac, and Ford and Nissan.

An
Review №25

Awesome customer service. Kima was very authentic, honest and helpful with making my decision. Highly recommend!!

La
Review №26

I love coming here getting my car fix they always get the job done they are very nice people that will work with u and give you the best deals ...they have some great cars here so just check them out and u will not regret it

Ca
Review №27

I love Dealz auto trade i called an asked about a car and when i got up there they had the car pulled up ready for me to test drive. Ms.Kimas customer service is wondeful she makes you wan to come back and send others to buy cars!

mi
Review №28

I originally made a good 5 star review of this place. Thats because I was hoodwinked and bamboozled by them. They totally tricked me and I fell for it. I bought a car thinking it was nice and after 1 week the check engine light came on. So I took it down there to be looked at and they gave me a hard time about it at first. I thought maybe I was being unreasonable but they cleared the light but didnt fix the problem. Then they claimed they sent me my title in the mail, that I never received and come to find out apparently shady dealerships will use this tactic so customers must go down and purchase one for themselves. Its only like 36 dollars but still, why cheat the customer. Now my car is once again in the shop because the transmission is shot and the clutch went out. But fortunately the car came with a powertrane warranty so the shop will fix it right? NOPE!! Apparently my vehicle doesnt meet the qualifications for the warranty. So now Im stuck with a $7000 car I cant even drive because Its continuously in the shop and the warranty I purchased is basically useless so... BY ALL MEANS STAY AWAY FROM DEALZ AUTO TRADE. With a ghetto ass name like Dealz and not Deals, I should have known better.

Ch
Review №29

Kima was great! Good customer service and friendly she made the process very smooth!!

D
Review №30

Great customer service from this dealership...I recommend anyone in search of a vehicle to go and see Dani and Takima, they will work with you to make sure you get into the vehicle your looking for.

Ma
Review №31

Thanks Kima and dealz! Youre the best, you put us in our car fast and took care of all our needs!!!! EXCELLENT CUSTOMER SERVICE AND WE LOVE OUR CAR!!!! HIGHLY RECOMMEND

Ta
Review №32

Shout-out to Takema for getting me Rollin in something nice for a reasonable price highly appreciative and was very impressed... Most definitely will recommend to other people...

ep
Review №33

Ive been knowing these guys since 2014 these are the best dealers in mechanics I ever knew in my life I never and I mean never ever had to get something fixed and had to go back and get it fixed twice to be honest my engine light hasnt even came on since I bought a car from you in 2014 yall is really trippin if yall dont come here on 152nd and by a car or even get your car fixed and trust me you will be satisfied even a receptionist its cool she make you feel comfortable and confident on what you going to get Im telling you

Mi
Review №34

Kima is awesome. I had some personal issues and she went out of way to make sure that i was able to drive away in something reliable. Thanks a million

Le
Review №35

My grandmother and I put a ton of money down on a car here. I test drove it and it rode fine. The only apparent problem was the touchscreen radio didnt work. I asked what that was about and they gave me some bologna story just to get it off the lot. Come to find out the car has electrical issues. But the real icing on the cake is the fact that the car still had temporary tags on it and the engine blew out due to poor maintenance. This something that couldve been avoided had a thorough inspection been done on the car. Worst experience ever!

As
Review №36

I recommend anyone looking for a car to go to DEALZ AUTO TRADE... DANI AND KIMA REALLY know what they are doing they found away for me to get the car that I wanted no was not answer. Do not go anywhere else go to dealz auto trade they will not let you down

Qu
Review №37

Tikima was amazing and she kept her word she told me she was gone get me in a car and she did exactly that Im recommending everyone to go there.

Al
Review №38

I loooove Dealz auto trade! They have the best customer service, deals, and cars in town. Loooove kima and Dani. You will not be disappointed. Im a loyal, happy customer!

Sh
Review №39

I purchase a 2013 Kia Optima from Kima just a week ago the process was very quick they were very professional and about business had a minor issue with the car and it was handled the same day and took about an hour I highly recommend them as dealers thanks guys

Ro
Review №40

Amazing experience!! Great people to work withHighly recommended

Mi
Review №41

Its a grate place to work Im very much appreciate at dealz Michael d.robinson.

Kr
Review №42

If there were more stars they deserve 8 STARS !! I really wasnt in the best position to buy a car but they pulled though and made me completely happy...Thank you Kima and Dani

de
Review №43

Very good people and they know how to treat you and will work with you.

Ed
Review №44

Great service and good running cars I will return

da
Review №45

I recommend anybody thats looking for a car GO TO DEALZ AUTO TRADE.. ask for KIMA SHE got me the jeep of my dreams. SHE WORKS WITH YOU NO IS NOT AN ANSWER FOR HER. Im so thankful for kima because of her i got the car i wanted. GO GO GO GO GO GO GO To dealz auto trade ask for kima she will not let you down.

Je
Review №46

Excellent place to buy a car! We drove an hour to see a car at Dealz Auto Trade. Met Tikima, made a friend and bought a car.

Am
Review №47

Excellent service and friendly staff on both ends the workshop and dealership.

SA
Review №48

Fast service,Awesome staff , straight forward, quality cars , love my truck thanks Dani and kima!

Ta
Review №49

I bought a car there and i test drove it, it was fine within a week it start acting up i took this truck to the shop 5 times with 3 weeks and they still dont know whats wrong with it. Never again a lesson learned.

G
Review №50

I found the car I needed for a great price . Friendly staff.

Tr
Review №51

Best place to send someone for a car . They get the job done and make u feel at home. This one is a winner.

ja
Review №52

Quick, great service. Would recommend.

ml
Review №53

Best Customer Service..Quality Cars and Trucks

Te
Review №54

I love this dealership and also the staff

Ka
Review №55

My name is karen i went into dealz in deseperate need of a quality vehicle at a reasonable rate ,i had a bad experience at another car lot and went to dealz and the staff accepted me with open arms and worked really hard on getting me the vehicle i needed with my credit history i am now the proud owner of a 2006 lucerne i couldnt have asked for a better car ,or a car lot with people that have patience and understanding.....this is real im not a actor go check them out...

Jo
Review №56

The worst dealer in town . Not honest people. Wont by a car from them again

Sh
Review №57

Great customer service really nice cars

La
Review №58

Able to find a good deal

Mi
Review №59

Went to look at a Ford F-150 here and the trucks body was good but when I test drove it transmission was going engine was putting out black smoke and service was horrible and when I told the guy the truck needed a lot of work and money for there asking price he got I attitude

Bl
Review №60

Great customer service

Iy
Review №61

If you’re looking for a car this is the place to go!!!

bi
Review №62

Best used cars in Cleveland

Pa
Review №63

Very nice

jo
Review №64

Duty keep the expensive ones up to date

Information
18 Photos
64 Comments
4.5 Rating
  • Address:640 E 152nd St, Cleveland, OH 44110, United States
  • Site:http://www.dealzautotrade.com/
  • Phone:+1 216-702-6999
Categories
  • Car dealer
  • Car detailing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–7PM
Similar organizations