This is the 2nd car I have bought at Don Ledford. I go back for the 5* customer service from everyone. Unlike other dealers in the Chattanooga area where I was ignored or walked past with out even a Hi . I am treated with respect and professionalism. Mason is Awesome as a sales man. Go see him ant tell him Richard Sent you.

Always a pleasure to deal with Jeff in Service. He and his team are above and beyond. Hoyt Firestone is a wonderful addition! They care about their customers!

I was able to build my truck from scratch and was provided updates along the whole building process. Rodney and Ric were great to work with.

Best experience ever, friendly/helpful staff hunter was exceptional!!! Went looking and drove home with brand new vehicle hassle free.

On July 5th, my wife took her 2011 Tahoe to this dealership for a warranty air bag replacement. The next day I noticed a large new crack in the dash cap that we were not notified of. I called the dealership and the only response I received was that my wife signed a waiver. I understand it’s not a new Tahoe, but at least present me with another option. Perhaps offer to sell me a new one and installation at cost or even a small discount? This was our first experience with this dealership and I am extremely disappointed to say the least.

Harold Jones and the team at Don Ledford made it happen! I had been at 3 other Chevy dealers and no one was interested in making a deal. I came to Don Ledford because they had the Chevy Silverado Trail Boss I wanted. But after this excellent experience, I plan I using them again when I make my next purchase. The entire buying process with them was smooth, without stress and pressure. Thank you to Harold and the Don Ledford team!

Happy we the dealer. They earned my business from Integrey GMC in Chattanooga due to poor service.

Just purchased 2 cars from Mason Pittman. Hes been our go to guy for several years now and always takes good care of us. Honesty and integrity are the core of his sales experience. I highly recommend him to anyone looking for a vehicle.

This was a very easy car buying experience! Baxter was great, helped us find the right car for the right price. Everything was very smooth even though we came in very late in the day. Simon made the financing a breeze.Thank you!

Its truly a rare experience that you feel like you received EXCEPTIONAL customer service these days... but you will get this at Don Ledford. I am so pleased with my experience servicing my vehicle, going above and beyond to get me a loaner & having a child friendly waiting area. They were swift, accurate, friendly & extremely helpful. This comes after a horrible experience at other GM dealerships... so 10/10 for Don Ledford!

Very friendly and answered all of my questions. Great place and will be going back!

At Don Ledford Auto in Cleveland, Tennessee I had the pleasure of buying a GMC Sierra 1500 with my salesman Ryan Tidd. He made my experience very comfortable and fun! Ryan was very patient and not overwhelming. Through my experience with Ryan Tidd, I would definitely recommend him to anyone I know that is in the market for a new vehicle. Not only was Ryan very friendly and understanding, all staff that I interacted with at Don Ledford Auto was extremely helpful and professional!

Jeff was honest and kept me informed every step of the repair. He demonstrated trust, which is most important to me.

I needed a new key fob and was on my way up to pay and order one. I knew they closed at 530pm so called parts department to see if they could wait a few minutes for me. I spoke with Brennon on the phone who looked up the fob I needed and quoted Me a much cheaper price than earlier.Even though it was after closing he found the fob that I was told by someone else need to be ordered , cut the key then proceeded to program it which I thought I needed to come back for. I kept thanking him and apologizing and he told me thats my job.Thats the kind of experience everyone is looking for. Awesome job Brennon and thank you. Thats the kind of employees I want in my business.

Scheduled an online service appointment for brake inspection. Arrived at confirmed 730 AM appointment and was advised that we need to reschedule as the prior days services are backlogged. Move forward to reschedule date..arrived at 730 AM appointment, and was shuttled back home. No word, so I contacted the service department around 3pm to be told that there was still a backlog and my vehicle had not been inspected. Requested shuttle to pick me and return to get vehicle and arrange service at nearby shop that was not backlogged. Shuttle driver Hugh was very nice and mentioned that hed done the same shuttle for 2 other customers the same day. Need better communication and more staffing to fulfill customer needs.

It’s always nice to be in and out within the hour when I bring my car in for an oil change!

Sales & F&I were professional and friendly not pushy or disrespectful at all. They answered all my questions and concerns. Very nice experience!

Wonderful experience, excellent customer service. Would definitely recommend. I love my car...

Everybody at the dealership was professional and willing to help. Mr. Harold was a great salesman. I will return to get my next vehicle!

I was in on vacation stopped in looking at larger SUVs than what I had Amy stayed on it every time she found something different she Found exactly what I was looking for I am so pleased with it and the care of that I got thank you so much

Ric Clinton met me outside as I was getting out the car and asked a series of questions to understand what I was looking for. He broke some things down and explain what would be best ! We walked and looked at the used trucks as he explain each one and which would be the better choice for me to start out with. After we went inside to see what was possible ! We went through the process and even though my mom couldn’t co sign with that certain vehicle we found something even better ! We tried the process again and ended up where I could do it by myself at only 18 yo with no credit or co-signer !! He’s defiantly a great salesman ! :)

5 stars for AMY.. She is by far the friendliest sales person weve ever met. She was most helping in our selecting our TERRAIN ... explaining all the options the car had. After the sale, she explained all the bells and whistles on the new car. She even took the time to research the purpose of an opening in the spare tire storage area.Amy is friendly, courteous and personable. A great person to deal with.

The service staff exceeded all of my expectations. I could not have been happier with this dealership! I appreciate the respect and prompt service.

Great experience! Bought a used truck and they worked with me a little. Felt comfortable and confident in my purchase. Very friendly service. I emailed early morning and was quickly responded to. I liked that!

The personnel at the dealership were nice and very accommodating. The service fast and priced right.

I brought my 2018 Chevy Express van into the dealership because I was having issues with the engine. To be specific, the engine wasnt acceleration smoothly, particularly on an uphill grade. In addition to this problem, the check engine light came on once and then went off again. The staff were very friendly. However, after the van spent some time in the shop, I was called to the service desk where it was explained to me that the diagnostics had shown several error codes, involving several components. They explained to me that they werent able to identify the faulty component or circuit. They recommended that I continue to drive it until the check engine light came on again. I told them that I was going to be hitting the road soon and didnt want to get somewhere way off in the distance and have problems. They stated that if I experienced any problems while on the road, I could take it to any authorized GM repair shop and have it looked at. The bottom line: 1) I have a 2018 Chevy Express van that has difficulty pulling a grade. 2) I brought it to a well established, authorized GM dealer/repair facility and with all their technology couldnt repair the problem. 3)I left with a van that is unreliable and with the prospect of a possible breakdown while somewhere out on the road. Its not a question of if, but a question of when.

Jeff Proper was an excellent salesperson! He was very patient with us explaining our options and products. We never felt pressured to buy. He made our car buying experience enjoyable.

They always service my car. They are professional, efficient, and informative. If I decide to upgrade my car, I know just where to go.

Excellent.. Amy Deaver was the most knowledgeable and accommodating sales rep I have ever had. She sold the truck and it’s was her outstanding help and response that convinced me that a 2.5 hour drive was worth it…

From the start with Baxter McCurry through to signing all of the closing documents with Simon...everything was flawless and painless. Great team there...I am a Ford Truck Man...who would have thought I would find my dream truck...a 2021 Ford F-150 Super Crew with only 1,800 miles on it, at a GM Dealer. But...I did, and cant be happier.

Great experience with Don Ledford Automotive. Met Jeff out front of the showroom and told him we were looking for a used vehicle with low mileage and fairly new. He told us to go ahead and look around and just let him know when we were ready to check out the cars we were interested in. Very pleasant to look without being pressured. It was getting close to closing time and he stayed late to help us with our decision, got us set up to get the car for the weekend and finalized the sale Monday morning.

I was searching for a particular vehicle and and looked all over the U.S., When I contacted Don Ledford. I live in Texas and this is the first time buying a vehicle out of state. The sales team made my purchase easy with no haggle pricing and great communication throughout the process. I highly recommend Don Ledford Automotive.

Highly recommend working with Amy! She was very easy to communicate with and helped with adding heated seats to the vehicle I was purchasing. Super easy going car dealership, very enjoyable car buying experience!

Great dealership to work with. My husband and I worked with Mason who was honest and attentive. Even though we went in later in the day, they made the process smooth and we were able to leave with a truck that we are happy with.

Service adviser Jeff Mitchell was very knowledgeable and explained every detail concerning my vehicle. I noticed he treated everyone like they were his mother, the dealership is extremely lucky to have him dealing with their customers.

Hands down recommend this place to everybody and anybody!! Bill(Batman) literally saved my life.. another lot had done me wrong in a way people hear horror stories about and he helped me fix the issue without making anything off me either. Out of the kindness of his heart he saved me a lot of money and went out of his way to rectify the situation and help me!! He isn’t in it just to make a dollar or like these other shiesty car salesman..thank u again batman

I am disabled and they took care of me very well from getting me a seat to pulling my truck where I could get in it with ease.

I’m not normally a fan of car dealerships. But I have to say that Jeff Proper my agent changed that for me. He was Very down to earth, polite, and thorough during the buying process. The other staff where friendly and helpful. They gave a fair price for my trade in and great deal on my truck.I’d recommend them to anyone.I appreciate you guy!Love love love the new truck

Our salesman was Bill, great guy to deal with so be sure to ask for him when you are there. Had less than 2 months and had to take in to be repaired, not their fault as it was used vehicle. Erin in the service department went above and beyond to help, super friendly and kept us informed the entire time.. Definitely highly recommend this dealership and will be back to purchase again.

Completely didn’t expect to have an Engine Control Monitor go bad so quickly (less than 600 miles on the truck). They did get the part fairly quick and fixed it. Not completely thrilled with the loaner vehicle I got (Buick Encore). I would think you would get a vehicle a lot closer to the one you bought with at least the same amenities (heated seats, heated steering wheel, etc). Also the service manager said this was possibly a new part number for the 2021 3.6L, so I’d be interested to know if this might be a high failure item.

Very nice and pleasant atmosphere. Very good service. I miss my friend Mike. He retired a while back. Very nice man.

Service as authorized was completed on my truck in less than an hour. No one tried to sell me unnecessary services. I asked to be taken to a nearby Panera Bread to wait and that request was gladly accommodated. Interior of truck was clean and my wheel lock key was returned to where I left it for them. The cashier helped me redeem GM reward points to pay for most of the service.

I found a used 2019 Cadillac XT5 at this dealership. While considering the purchase, the salesperson told me it was covered by the Certified Cadillac pre-owned vehicle warranty. We made reference to this several times during the purchase process. This was very important to me, as it provided peace of mind about the car.After completing the paperwork, transferring personal items and my wife was sitting in the Cadillac ready to leave, I asked the salesperson for the documents that show the car is covered by the Certified Cadillac pre-owned warranty. He showed me documents of the remaining standard warranty. I insisted on the documents showing the car was covered by the Certified Cadillac pre- owned warranty as he had stated and we had discussed. He then admitted that it was not certified; only after I had signed to purchase the car. I expressed how disappointed and frustrated i was in him. He said he would discuss my frustration and disappointment with the dealership owner .I have written a letter to the dealership owner and left multiple telephone messages. She has refused to return my calls or respond in ANY way. Unfortunately I cant recommend this dealership.

I was a very clean and nice place customer care was working good

Amy Deaver did an outstanding job and was always very prompt and responsive throughout the whole process. She made purchasing a vehicle very easy.

They cannot squeeze my Mother in to check her tire. We paid 40k for a car so my retired Mother would not have to worry about even the smallest issues...smh never had this problem at Ed Bozarth where we purshased it!

Quick,and simple process. Only negative was the coffee was empty

I give 5 stars for Jeff Proper he is very friendly and helpful he help us find the perfect truck. Jeff is Awesome. Thank you for everything love my new truck.

Amy was great to deal with in creating our trade/purchase. I feel she was honest and truly cared about our experience! She shared all her knowledge about our new vehicle and when she wasn’t sure, she found someone who could answer our questions

Jeff and Simon made the process of buying the car seamless. The professionalism and courteousness is top notch for these two men. Thank you for everything!!

I had a great experience at Don Ledford Automotive. Jeff Proper was wonderful to work with. He was very personable and I was so impressed with how knowledgeable he was with the car I purchased which put me at ease with the whole process. In fact, the staff as a whole was wonderful! My husband and I highly recommend this establishment. And I love that after all our research and test drives that we were able to buy a car locally and support our home town!

Smooth and quick purchase process from start to finish. Ric Clinton was great to work with and highly recommend. You will not be disappointed with your experience!

Made an appointment for an oil change arrived a few minutes late but they were happy to accommodate me. Took my truck right in and and it seemed like just as I was getting settled they came to tell me the truck was done. Waiting area was nice with comfortable chairs. Definitely will be back.

Was not expecting such a problem with my Corvette...just went in for a Key problem...but it all was explained to me and got fixed...that was the important thing! Also, have had my Escalade serviced,...Shoot, these vehicles are High Dollar :-) ...... But I Loveem!Jeff Mitchell has helped me several times as my service adviser and has been very kind and helpful. I will indeed go back here if ever I need to go again. Thank You!

Ric was very nice to deal with he showed me the truck i was there to see and told me about others that were available we took a test drive then went in and had a cup of coffee and made a deal that was both beneficial to me and the dealership i would surely deal with him again.

Todd Lawrence was awesome he got me my Tacoma for exactly what I needed and was super nice all the way through the process

I scheduled an appointment online and came in at set time. Everyone was polite amd helpful. Service was done faster then expected, witch was nice. There was no up sale pressure, witch I appreciated. I will be back in the future.

They want you to make an appointment to get an oil change when you have a service agreement with them you might get service in 2 days. inefficient unproductive waste of time.

Great service and did not have to wait long

Mike Weeks and Debbie Melton went above and beyond for our situation. As a teacher in the community, we look for companies that look to help those who give back to the community. Don Ledford Auto does a great job supporting teachers and we are so thankful for their patience and willingness to work with us. They took good care of us and they will take good care of you!

I will only take my car to Don Ledford when something needs to be fixed. They went above and beyond to make sure everything was done right and done on time. We worked with Erin in the service department she was amazing definitely recomend working with her if you ever need any help with your car!!

I brought my 2014 GMC Sierra in for a brake recall. I assume the work was done correctly. But I have my questions about that fact. The receipt of work stated that a 27 point inspection was completed and that all fluids were topped off. I questioned this because the tire depth gauge records stated all four tires were the same. This is impossible because one of the tires is 2 years newer than the other three. I popped my hood and checked my windshield washer fluid, not topped off, my brake fluid level, not topped off... I do not think I need to continue with my explanation of dissatisfaction. I called and reported this to the service department and received an apology. Thank you for that, however, the result of my visit speaks volumes about the service provided by your technicians. Sorry. Not happy.

Jon made my buying experience simple and complete. Thank you

Prompt service. Notified me of the repair and cost in a short time and had the repair done at the time quoted

I was told that anything less than 5 stars was a fail. Well, first off your going to have to really impress me to get 5 stars and I have bought several new vehicles and I really do not think I got a 5-star treatment. Do not get me wrong I was in and out real quick and I knew what I wanted.Shame on you for encouraging this 5 star or fail, at most I would give them an average score. To me, you could use this experience to learn from mistakes instead of 5 stars or fail. I could if in your position ask a hundred questions to help improve the experience of the buyer. Being a former industrial mechanic I always wanted to know the root cause of failure. 5 star or fail is insulting , and the salespeople are grades by this, shame on you.

Would like to take a moment to say a big thank you to Conner your awesome thank you so much for your help. You are very informative and you have alot of knowledge and information... If anyone is looking for a good deal and the best prices and information you can get i highly suggest asking for Conner.... You wont regret it!

My appointment was for 10:30 for an oil change and I finally left at 12:15. I was hoping it wouldnt last that long. Overall it was a good experience.

I got a quote to sell my car on KBB and carmax. KBB offered $7138 and carmax offered $6500. I filled out the information the same for both sites. When I arrived at Don Ledford they were unable to find my quote and offered me $2000. They later said that once they entered their information my car was no longer eligible for a cash offer. I went to carmax right after this and sold my car for $6500. They honored their agreement. Don Ledford automotive, you were dishonest and a huge waste of my time. Shame on you and your employees. The dealer I dealt with is named Butch Tipton.

Jeff did a wonderful job of getting us in our new car and explaining all the new technology.

Great Experience. I will recommend this dealership to others.

My experience was awesome! Bill Benjamin was the salesman who helped me from start to finish, and bent over backwards to get me at the monthly payments I needed. Highly recommend this dealership!!

I bought a used truck. It was a great price and the process was super quick and amazing. Nicholas Lewis was amazing through the entire process.

DO NOT take your business to this dealership! They will BAIT AND SWITCH on you and provide no apologies.I called about a vehicle I found online and the salesman (Harold) spoke with his manager (Scott) several times and called me back several times to verify vehicle info and pricing. I was told the online price was correct and to come in today for a test drive. I left work early, drove about 40 minutes away, and upon arrival, I asked the salesman if the price was the same (before I test drove) and he stated it was. I test drove the vehicle, fell in love with it, and walked inside to discuss the purchase. I was so excited to buy a new car! Once in Harold’s office, I was told the price online was “incorrect” and the salesman stated I had given him a price $10,000 more than we actually talked about. He and his manager then proceeded to tell me that the asking price was actually $11,349 MORE than what I was originally told. NO ALTERNATE PRICE was provided in an attempt to work with me. They REFUSED TO HONOR the posted price (the same price) that we discussed prior to me going to the dealership.I called the next day and spoke with Amy who stated she was not there when this all happened, so she couldn’t say if it was correct, but said that they couldn’t honor the price, but she could send me a “Visa gift card for gas.”The general manager (Butch) called me later and stated they would take NO RESPONSIBILITY for what happened and called it a “miscommunication.” LYING TO ME is not a “miscommunication.” I asked to speak to the owner and was told she couldn’t call me until next week. I gave them the opportunity to at least try to make it right and he refused to even do that and HUNG UP ON ME. So disappointing and a waste of time. DO NOT deal with these people!AND a couple of hours after I spoke with the GM, they posted the vehicle at a price of almost $6,000 LESS than the asking price they gave me when I tried to buy it for the amount I was promised.If I can save one person from experiencing what I did, I will be happy!

The young lady that checked me in was very helpful and answered all the questions that I had.

Salesman spent a lot of time showing us the cars we were interested in. We got a better car than we expected to get... very pleased with the service we got here. Ford lot the day before. And no salesman came out to talk to us in 10 minutes as we looked at cars. We left. I am glad we came to Don Ledford Chevrolet.

Today was a good day. I met Greg Travis at Don Ledford in Cleveland to look at a vehicle. I can honestly say, as far as the buying experience, you will not find a better person than Greg. He was not pushy, he was honest, and left me and my wife with a good impression. The negotiation process was fair, reasonable, and I feel I did get a good deal on my used vehicle.If I need another vehicle, I will check with Greg first. He’s a blessing!

Nice place. Didnt have many of the car I was looking for

Two issues: 1) Service rep should have verified my phone number at the time of service. The dealership provided a shuttle ride to my home while servicing my truck. 2) Later in the day I called to get a status my truck and the service rep said that they couldnt get to my truck and suggested I leave it over night. I said that my wife had a doctor appointment early the next day, therefore, I could not do that. When I ask when the shuttle driver would pick me up, I was told that the driver had gone home for the day and that there was no one available to pick me up from the dealership. I finally got a ride from my neighbor. Had the service rep verified my phone number, all this stressful situation would have been avoided. 3) The service request was to check out an air leak on the right rear door seal. A simple cabin pressure check would have confirmed it. I brought the truck in around 8:15 am which is more than ample time to do a leak check. I must say that the waiting room was very comfortable and amenities was extra ordinary.

Best service department ever! Always smiling and easy to deal with. The work gets done expeditiously.I recently traded in my 2014 GMC Sierra AT for the 2020 version. Bill Benjamin was a pleasure to work with. No pressure and we were able to negotiate a deal to both our benefit. The whole crew I dealt with in sales and finance were enjoyable and helped me get settled into this AT4 which has so many bells and whistles, I was grateful for a 30 minute tutorial. They have my loyalty.

Came in for brake job got a diagnostic reading for a brake job and the price for the job was outrageous finally left with a 195 dollar bill for nothing

I have had nothing short of an excellent experience every time I have dealt with Don Ledford Automotive in Cleveland. Great staff and great service!

Disappointed! Purchased a new vehicle that had and still have some dirty / muddy issues even after being washed twice by the dealership. Please inspect your vehicle underneath it before purchase, even if it is New.10/30/2020: I had conversations with the sales rep and an email from the business about how dirty / muddy this new vehicle was underneath it. And today this issue was resolved. I was given an explanation what happened that caused so much mud under the vehicle, tires, and the tire wells, but I wish it was caught by the Dealership before I purchased it. Since I had to deal with such an issue like this within a few hour after the initial purchase, I wont give this business a Five Star, but will increase it to a Four Star.

We always Get an oil change for both of our cars there very good people.

Purchased new Equinox from this dealership. From the day one till we got vehicle delivered everything was well managed here. We would like to thank Todd Lawrence who was very knowledgeable in explaining things on the vehicle. Thanks to finance team too.

Erin is always amazing and very knowledgeable.

Friendly courteous staff. My one stop shop for all my GM automotive needs. Always a pleasant experience.

The one thing I liked about Don ledford automotive is theyre very helpful not pushy and will answer any questions.

Oil change and tire rotation; in and out real quick.

Purchasing was easy and friendly, Im glad the salesman talked me into the extended road hazard warranty, twice in 2 months I had a nail in the same rear driver tire that got replaced no charge. The service staff is friendly and the waiting area clean and inviting. A very well thought out and executed system.

When booked on line it specifically said oil change and tire rotation for my 2017 Silverado $49.95 with no disclaimer that I could find. The final bill was $68.01 claiming an extra quart of oil was needed for the Silverado. That extra quart cost me over $18 including tax. I have no problem paying $68 for oil change and tire rotation but I do have a big problem of advertising one price and then changing the price after the appointment is made and arriving for the service. Nothing extra was done to the vehicle... just an oil change and tire rotation exactly what was advertised. None of the service reps could explain why one additional quart of oil raised the price including tax $18.06. Just told me that is the way it is.I normally like your service department and Your pricing is reasonable but as far as this customer is concerned, this was false advertising and just a gimmick to get the customer in for the service. Just advertise the real price and at least this customer would not have a problem.Your device department has always been polite, well informed and very helpful. Not quite the way I saw it on this visit. If you are going to advertise prices, you need to advertise the real price.

Well to start with I am kinda surprised that my warranty expired on January 4, and the transmission expired on March 8. (ALL service work has been completed at Don Ledford including scanning for problems) No one can explain why the dealership doesnt care at all. I also looked to the salesman I bought the car and truck from (both at same time) about replacing the suburban for a new one but nothing in stock? Car OR Truck??I was also told that Don Ledford was phasing out the Cadillac this year. SO with no cars to sell and no explanation of the transmission problem that Chevrolet has had for a while now should I go to another brand or dealer? I was told that the problem exists in ALL chevy vehicles cars and trucks alike. TROUBLING NEWS!

The entire experience with your service department was amazing and hassle free. Specifically Adrianne and Erin were very friendly and efficient. A great customer service experience!John Hill

I came in yesterday needing a car. I had talked to a gentleman named Greg Travis. He made my experience one of the best I had ever had making a major purchase. He worked with me and gave me everything I asked for. He worked for me! I would recommend him to anyone and this means a lot as I never recommend anyone. I also leave very harsh reviews and honest opinions for most businesses I visit. See Greg Travis!

I work for capital auto transport and these guys here where great and ready we got there they where waiting on us and had car ready for pick up.

Good place Good people although bill benjamin communication skills is trash AFTER you buy a car. He still a good guy too. Recommend.

Drove an hour to work with Bill Benjamin on a pre-owned SUV they had. He had it ready and waiting, was easy to work with, I came back the next day to drive it home. Scott made it easy to come to terms for the sale, Nick was very helpful with paperwork and extended warranty options. Nice crew, Id definitely come back down to shop.

Purchased a new 2020 Silverado RST Crew Cab on 11/18/2020. Great experience in working with all the team members here, especially Jeff Proper, my sales consultant and the service staff. Very professional and friendly service, plus I got a great deal at Don Ledford. I highly recommend Don Ledford for your new or used vehicle needs, as well as servicing your vehicle.

Busy busy workers, friendly staff. Not sure if they are a fan of hemi day, 4/26 🤣😂

Came today to talk to Amy and Todd about trading a vehicle that we hated for something we would enjoy. We fell in love with a 2020 ZR2 Colorado and they got the deal done. This is our 9th Chevy and possibly the best buying experience. Amy took us on the test drive and was so down to earth and honest. Todd did our paperwork and was fantastic, friendly and informative. He got the deal done for terms we were very happy with.We are in love with this little off road truck and couldnt be more excited! We definitely will be return customers. We are very happy with how we were treated and the deal we got. You wont find a better price than here and definitely wont find better customer service.

Jeff is always helpful and keeps me informed if there are any problems. My only concern is the time for oil change and tire rotation. Is 3 hours normal. Seems to long to me. Just my thought.