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Watercraft Superstore, Inc.
1401 N Myrtle Ave, Clearwater, FL 33755, United States
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Watercraft Superstore, Inc.

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Da
Review №1

You guys are the best got me the parts I needed and fast delivery. Thank you. Will be my only stop from now on for my parts.

Ja
Review №2

Not able to match a gp1300r seat color. Was able to return a pre made cover that didn’t match. Had to call and get my money back after they received the product days before. I talked to someone and asked if they had purple which they did. I had them look up my waverunner and said do you see how it looks more purple then blue. They said yes and I paid to have a custom one made. Well I received the cover and it looks like Easter egg purple. Now Im stuck with a non returnable cover that I will probably put in the trash. I went to a local upholstery shop that found a marine quality vinyl that matched perfectly and installed it for $20 more then the custom cover cost me.

Em
Review №3

Go-to store for all things jetski! I get all my parts and accessories from Watercraft Superstore because they offer OEM stuff at good prices and their customer service is ON POINT. Their shipping times are great to, my orders (excluding customised items) are usually sent out by the next morning.

Ra
Review №4

They are back open in the lobby and they are in the game again great people great parts for a great industry

Kr
Review №5

What a great customer service experience. We were desperately searching for a tube and towing rope only to find everyone sold out due to the CoViD effect! I finally found one from these folks and paid for expedited shipping as our vacation was looming. I got a call the next day from a woman at Watercraft who explained that the tube ships directly from the manufacturer so there was no way to get expedited shipping on it. However, she called the manufacturer and made sure they were shipping my tube that day. She then expedited the rope and refunded me for the expedited shipping on the order! It was such a pleasant surprise at a time when those incidents were non existent! Thank you so much! looking forward to future purchases, especially after we move to Florida!

Ma
Review №6

I placed my order on Monday and paid for 3 day shipping so I would have this item by this weekend. I confirmed via a voicemail message on Monday and again live Tuesdayat 11:50 am that my ship to is different than my bill to, (which seemed to be an issue for them for some reason) and was told it would ship Tuesday . I received an email Wednesday that the estimated ship date is Wednesday and estimated delivery of Monday. Getting the much needed part for my jet ski on Monday means my jet ski will be idle for another awesome weekend of weather. I will never order from this place again and will make sure it is known that their customer service sucks.

Ne
Review №7

Ordered a reboarding ladder for my seadoo. 1 week went by and finally it said shipped. Its now been 3 additional weeks and I had to threaten them to file a dispute with my bank to get them to ship it. The reply via email that I got was not an apology; it was simply a FedEx tracking number and THAT IS ALL. Horrible customer service. Im tempted to refuse it and make them pay the return shipping and file a dispute with my bank anyways. I will NEVER order from this company ever again and you shouldnt either. I could have ordered one from China and received it sooner.

Ra
Review №8

Ordered a Candoo from them, they quoted usps for 7 to 10 days to Canada. Order placed July 28, its now August 16th and no parts. Hasnt even shown up in the canadapost tracking system. Feeling duped, and to know I coughed up 51 dollars USD for shipping is truly a kick in the nuts.

Ry
Review №9

Great customer service! Every time I call, the sales reps are so nice and answer all my questions. I’ve been ordering for 6 years from them and never had an issue. 5 stars! Keep up the great work! Thanks!

Be
Review №10

Very easy to find what I needed for our wave runner. We have been wanting to install a removable tray and with their pictures we were able to make an educated guess on what would fit our model.Relatively fast delivery to California and well packaged.

Mr
Review №11

I was able to purchase several items from Watercraft Superstore for my Yamaha LS2000. The staff was attentive, knowledgeable and friendly. Great prices and free shipping to boot. Items were shipped out same day. I will definitely shop Watercraft Superstore for all my boating needs going forward. A big thanks to the team @ Watercraft :).

Je
Review №12

Excellent store. They have everything I need for my PWC and always ship fast. Way to go Watercraft Superstore!

Ra
Review №13

Needed parts for my seadoo challenger in 3 days to save our long planned weekend away. Carrie reviewed my order and happily found the fastest, cheapest shipping and for my order. 5 stars for both price and customer service!!!!

Am
Review №14

I’m no Longer placing any order with this company. Not impressed on how they handled returns, especially when THEY made a quantity error.. I specifically told her 1 over the phone!! I called to return it and they want me to pay to ship it back!! That’s outrageous!! I’m done ordering from this company. I was dissatisfied on the phone with an associate and they were not willing to help with anything.

Ch
Review №15

I have purchased a few covers for my Polaris Jet ski which have done there job in keeping my 2002 like new in the outdoor elements here in Texas. The first two covers now cover outdoor kids amenities. My most recent cover is the best one yet being the top of the line which has locking straps, a zipper on both sides for gas fill up and vents at the rear. It is a very snug top and has little movement in high winds.

Er
Review №16

My wife bought me new mats for my 98 XL1200 and they look amazing! Shipping was fast and they got here way before Christmas! Cant wait to install them this spring!

Ju
Review №17

The customer service team answered all my questions and were very helpful. Products were shipped fast and were exactly as stated. I would recommend this company to anyone and use them again.

em
Review №18

I got a fitted cover for a 1995 Polaris SL750 item#119WS002 Shipping was fast, even arrived early. The price was comparable yet still a few dollars cheaper than other places I checked out. The cover itself is great. It seems to be nice and heavy duty. Such a great experience so far I am now going to get myself a very much so overdue and needed life jacket!!! Thank you.

Ry
Review №19

Just paid $25 for one day shipping for my package to not arrive yet or hear any word of it shipping 3 Days later. It was clearly noted it was in stock. Theyre closed all weekend long so Ill be 6 Days deep by Monday with no shipping number or anything for Next Day shipping. More like Next week shipping. Trying to get my ski fixed by 4th of July. Thats not gonna happen now

Ja
Review №20

They have everything you could possibly want for your jet ski at good prices. I just saved a bunch of money buying everything for my oil change from this site. It was much cheaper than anything I found on Amazon. I will buy from them again.

Mi
Review №21

Ordered three lifejackets from Watercraft Superstore, two the them showed up in just a few days. The other had to come from the manufacture which took about 2 weeks. (Its winter here so that was not a big deal to me) Overall great service and shipping was timely!

An
Review №22

Very good service. very very fast shipping.

Re
Review №23

Great experience. Fast delivery. Product is good and as described. Recommended to every body. Will continue ordering from them.

Da
Review №24

Ordered foot pads for our jet skies, really fast shipping was surprised how fast it came! Great prices and good selection. Will definitely be ordering again from Watercraft Superstore.

Ri
Review №25

The Watercraft Superstore has a great staff that always help. Their selection of parts and sales are unbeatable . Always great to deal with. Thanks to Carrie , Stephanie , Joseph and Mo . Thanks and I will continue to be a repeat customer as usual .

Jo
Review №26

I have bought two items from this store so far, a motor flush and two PWC lanyard keys. Both items have been exactly what I asked for and received in a timely manner. It is difficult to locate older PWC parts, this store makes the process much easier. This is my go to store for parts

Er
Review №27

I will recommend this company to anyone with a boat or watercraft. I have a the Sea-Doo LRV DI, I have order many other covers and none would fit. Watercraft Superstore’s cover was a perfect fit.

Za
Review №28

Needed a supercharger rebuild kit for this coming weekend. No one had it in stock locally nor could amazon ship it in the timeframe needed. Made one phone call and talk to Stephanie.less than 24 hours I have the parts and will have my jet ski ready for tomorrow. Customer service is remarkable.Thanks Steph.

Gr
Review №29

Awesome products. Traction mats look great. As do the t shirts. Fast shipping too.

Ke
Review №30

Easy to order from. customer service is great. They have a gained a new customer

Jo
Review №31

Special ordered mats for my Kawasaki ultra 300 arrived with no problem and they looked great also have ordered plenty of parts this is my go to store.

Sa
Review №32

Ordered a part and paid $27 for overnight shipping. Did not receive anything nor any communication for 5 days and when I called, they said its only overnight if its a part they have in stock. They had 1 of the parts in stock, but they said they only ship the entire order together. Terrible. I hope they process my refund promptly, because that would be the only thing they will have done in the time agreed and paid for.

Ti
Review №33

Great store on eBay ! Got exactly what I was looking for ..... lightning fast shipping . Would buy from again ! Thanks for the awesome experience. : )

Sh
Review №34

I actually LIVE here, and order from them all the time; its way too convenient not to!

RD
Review №35

Terrible experience with their customer service. Purchased 2 Seadoo covers for $300 less than 2 yrs ago and the material is literally falling apart. I called and they told me there was nothing they could do. Other companies warranty their covers for 3-5 yrs but Watercraft Superstore doesn’t stand behind the products they sell. There are plenty of other places to buy from, avoid these people. They will rip you off!

St
Review №36

What a great website cannot wait to order my new inflatable lounge

Lo
Review №37

They were the best price on the internet for my Sea-Doo oil kits that I found, including the extractor. They shipped quickly and I received my stuff in 6 days.

Jo
Review №38

Ordered for the first time and I could not believe the speed of shipping and quality of products

Tr
Review №39

I purchased a new seat cover for my jetski after giving correct make and model info. Took it to 2 different marine upholsterers to be told it couldn’t be fitted due to being the wrong size. After contacting watercraft superstore for a refund was told that both professional upholsterers were wrong! Sent photos to prove the upholsterers where right but WS continued to argue the point and refuse a refund!It speaks volumes about a company that doesn’t care about customer satisfaction!

tr
Review №40

I RECEIVED THE WRONG PART AND CALLED, THE CORRECT PRODUCT WAS SHIPPED OUT PROMPTLY. GREAT CUSTOMER SERVICE

Ma
Review №41

Ordered some very hard to find parts. The watercraft superstore and they had it in stock. Also very fast shipping.

Jo
Review №42

Awesome Service! Very knowledgeable! Fast shipping! Very great shopping experience, Thanks!

Ju
Review №43

Fast shipping and great quality product. Thank though for the wonderful experience.

mi
Review №44

Ordered wear ring got it in 2 days very quick and easy to navigate site

Ga
Review №45

We bought SKU 108BT117 SeaDoo 2004-2008 RXP Jet Ski seat cover. Looks as good as the original. Stretched easy to have like new installation.

Ju
Review №46

Awesome customer service and great prices so happy they are local! And they ship all over too!

Va
Review №47

Great quality jet ski seat cover even though I didnt realize it is a DIY install. Unfortunately, going by the graphic images and without a proper description, I ordered the wrong cover. I cant return it because I selected custom colors. Customer service was friendly, and they do make the cover I need for my older model jet ski which I have not found anywhere else. So yes, now, I will order the RIGHT cover for my 3-SEATER jet ski.

Ja
Review №48

They have parts for just about every jet ski, i could easily find what i was looking for.

Fr
Review №49

Great Products and fast shipping. Got my new SBT Lanyards Very Fast

Jo
Review №50

I order a part on Wednesday and paid next day air and didn’t receive my part, so I called Monday and they said they lost the package in the warehouse and said they would resend it and I receive it Tuesday. So I’m not very happy that I paid next day air and didn’t receive my part till almost a week later and I called and they wouldn’t compensate for my shipping cost.

Po
Review №51

This place is a joke. Product I ordered came missing a part. Did not receive a tracking number so I had no idea where it was, if it shipped, or if the order even went through in the first place. Customer service is terrible which will bring this company down. Half the time you call nobody will answer, and when the say they will call you back the next day, good luck!

Li
Review №52

Knowledgeable, friendly staff. Got what we needed. A sign would help though.

Jo
Review №53

Great customer service, knowledgeable, fast delivery!!! 5 STARS!

Ja
Review №54

Great fast service. Received my parts in one day. Not my first purchase from this company and not my last.

RA
Review №55

Very good treatment good prices and faster shipping

FG
Review №56

HELLO MY NAME IS FRANCISCO AND I WANTES TO THANKS EVERYONE AT WATERCRAFT SUPERSTORE FOR THERE GREAT SERVICE AND FAST RESOPNCE YOU GUYS ARE AWSOME AND I DO RECOMMEND YOU GUYS TO ANYONE LOOKING FOR PARTS OR ADD ONS TO YOUR SKIS ASWELL AS FLOOR MATS 100% satisfied

Ce
Review №57

Ordered part at adorable part and got it fast. Will be ordering from here from now on .

Ri
Review №58

I had purchased the BlackTip Jetsports Elite traction mats for both of my 2002 F12 Aquatrax from Watercraft Superstore. Went with the white camo to reduce heat on the feet and help hide dirt. I am so pleased with the quality materials used & superior fit and look forward to many years of use. These look awesome! I received these very quickly from Watercraft Superstore and based on my experience with this purchase I plan to purchase other items in the future.

To
Review №59

Good service! Fast shipping and great products!

pa
Review №60

Great serviceFast serviceGreat doing business with you guys.

St
Review №61

Great product, had a minor issue that was taken care of very quickly even though I`m in Canada. Thank you Joey and Watercraft Superstore!

Br
Review №62

Great Products! always has everything we need in stock!

Dr
Review №63

Great products, super nice people. The seat cover I got from them for my old jet ski looks fantastic!

Ni
Review №64

Quick delivery, product was as described, and very good service

Kh
Review №65

I’ve order a part for my jet-ski and paid 26$ for one day delivery but I didn’t receive anything or any tracking number I tried to contact them for a week they didn’t replay on any of my emails it’s been a week right now and still didn’t receive anything

T
Review №66

QUALITY PARTS, FAST SHIPPING, GOOD PRICES

D
Review №67

Thay do a good job.

As
Review №68

Great product!

Information
20 Photos
68 Comments
4.3 Rating
  • Address:1401 N Myrtle Ave, Clearwater, FL 33755, United States
  • Site:http://www.watercraftsuperstore.net/
  • Phone:+1 727-499-9707
Categories
  • Outdoor sports store
  • Boat accessories supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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