Nice clean store , friendly and helpful staff.Locally owned. ADA Compliant. Only complaint very limited tool selection. Things have gone to hell since Stanley Corp took over the Craftsman brand. Craftsman tool warranties are not like the good ole days, when a Craftsman tool failed it was replaced no ?s asked. No matter how old! 🌴🐒🐾🐯😷🕇👣🏈49ers

Bill was so helpful when we needed a new refridgerator. He delivered it and brought it inside and was extremely helpful. Super nice man.

Friendly helpful staff. Answer their phones and messages. Hours listed on door are hours they are there. Constantly updated us on a back ordered item. Was able to buy a hard to get appliance and it came in perfect working condition. Helped us load it. Prefer this outlet to the LP homestore. Much better! Thank you everyone who helped us.

I bought a Husquvarna lawn mower in 2020, it is an excellent machine AWD that cut my weeds down with no issues. Unfortunately the belt broke. I had purchased for over $150. A Master Protection Agreement because I was assured if anything happened I would get my lawn mower fixed or replaced for 5 years. I took my lawn mower up to Sears to get it fixed but they informed me that they no longer repair only replace. They also told me that they did not carry my Husquavarna lawn mower & the Craftmans on the showroom floor were not as powerful or of the quality that I had. They told me they were special ordering a comparable & powerful replacement. I had to wait 3 weeks & when it did come in I picked it up. It was a Senix that would not cut my weeds & it was flimsy compared to my original mower. I googled the model & it did not even come up. I returned it asap & asked for my Husquvarna back & was informed they sent it back. Then I asked for my money back. They said they would contact Sears & I also needed to call the Protection Agreement Dept. To cut a long story short they told me Id be getting my mo ey back & theyd be sending me an email in 72 hours approving me. I never received that email so called the 800 number being told my claim was denied. I called the Sears store & the owner Sharee told me that because I refused the replacement I was getting nothing. I called Sears today & they have me speaking to 3 different operators & one hung up on me. They do not stand behind their promise of their protection agreement. I am out $700. for nothing & am being treated by Sears as a 2nd class citizen. Buyer Beware of this place.

Incredible Customer Service.. Carol was lovely and were excited about making a washer and dryer combo purchase from here.

The shelves are becoming more bare and I am being guided elsewhere to find my parts . The 3Stars are strictly for the Manager (Bill) , who has always been more helpful than any one manager has ever been at any store . Definitely Above and Beyond the call of Duty .

If you need to replace that broken craftsman life time warranty tools right here he has a small selections I would call first

Very professional, variety of choices, and excellent service. Great value for the price.

Ive done alot of business with them. They r wonderful

They were polite and helpful. Had what I needed. They are delivering, & taking the dead refrigerator away.

Go see bill. He is the best returned my fridge n delivered and made my purchase right! Fantastic service..sears warranty on the other hand not so good!

Im greeted as soon as I walk through the door. The staff is great and very helpful! If they dont know the answer to a question then they try to get me to someone who does. Great customer service!!

Bought riding lawn mower. Has worked about 4 hours year. Got extended warranty, seems like a good deal. Except it takes 3 months for a service guy to come. Breaks again after about 4 hours of use. Another 3 months for service. Not good with all the wild fires we have had. We bought one at tractor supply, so far that has run about 90 hours no problem. Will no longer buy my appliances at sears

I buy frim them

Theyre not slow, theyre SPECIAL. Remember all of Gods children....🤣🤣🤣👍👍👍👍😎 Keep up the good work. We need you. Buy local!

Excellent people to do business with. Wish the rest of the Sears organization could be as easy to interact with. All of my future purchases with be directly with them, and not online.

They were able to get me fridge that no one else could and the price was great.

Carol was AMAZING. Ordered me the washer and dryer set that I wanted. Awesome knowledgable customer service. We will purchase from this store again.

Carol was wonderful and were going back for the sales on black Friday. Bought a nice GE dryer today.

Helpful, accomodating, great customer service. Easier and safer than ordering online.

Quality tools/appliances/ mowers/...etc. pleasant and helpful employees ...

I order a item on there web site and that afternoon it was ready for pick up there where so nice and helpful

I tried their lease option on a washing machine and I was in and out with my washing machine in about 15 minutes. Im washing my first load right now and Im really happy

FAST/ FRIENDLY/CLEAN/HELPFUL... GOOD MANAGEMENT...CRAFTMANS ITEMS...

Our Sears isnt any thing special the woman owner is lazy and doesnt ever remember any thing when it comes to money or warenties

Bought W/D set, picked up today. Yea

Good hometown store with friendly and helpful staff

Nice friendly, vary helpful, whenever I have a problem with my weed eater or leaf blower I take to them and they fix it for me, they even give me advice on how to fix and prevent it from future where and tear.

Good service.

Always friendly and willing to help.

Great service & friendly staff.

Bought a new chain Saw

Great service.

Friendly service

Terrible service . dishonest employees

The staff there are very friendly and patient.

Great service

Great water