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North Davis Cabinet
1651 S 300 W, Clearfield, UT 84015, United States
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North Davis Cabinet
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CJ
Review №1

Used North Davis Cabinets as that is who our builders goes through. They were very professional and quick to answer back on any questions we had. Worked with Paula and loved her knowledge and friendliness during this stressful process. Loved the way it turned out!

Wi
Review №2

I will start this review with some facts. I built a home a little over 2 years ago. I used ND Cabinets because they were who my custom builder preferred. Everything was great during the process. My issues started after install. There were (and still are) dents in a few spots on cabinet doors. The island was built in 3 pieces, and are different shades of grey. The top molding is about 1” short of meeting the wall in a very noticeable spot. After numerous voicemails were left by me I received a phone call. An appointment was set and the tech showed up. Absolutely nothing was resolved. I was ghosted after that. Why did I choose to write a review after 2 years? Because I see my thousands of dollars worth of custom cabinets daily and wonder everyday why ND Cabinets think this is okay.I also noticed that “the owner” only responded to 1 negative review, but many positive reviews. Kind of backs up my claim of “not responsive”.

g
Review №3

We love our new kitchen! The quality of the cabinets and the installation is exceptional. We were amazed at how meticulous the installer was to make sure that every detail was near perfection. In a very busy time for the company they came and worked in the evening and on the weekend. We highly recommend North Davis Cabinet.

Li
Review №4

When I ordered my cabinet I was told that the wood underneath would not matter because the paint is solid and I would get a solid finish. I was very upset when the cabinet was installed as they did not prime and fill the knotty holes so the dark bled and the finish is uneven. The cabinet looked damaged from the get go. Some of the holes are dents which doesnt show in the picture. The warranty guy, Mike, came out and looked at it and says it is now a popular finish in new homes. You decide. I am still working my way up through management trying to get this resolved. My contractor says this is not a normal finish. My husband, who never notices anything, took one look at it and asked what was wrong with it. The picture does not fully do it justice, but it does not look like knots, it just looks damaged. Mike just called me to let me know their contract is rock solid and I have no recourse, I can only hope this is not the case. I have been nice, I have been patient, I have not lost hope, but I did not pay premium prices for this. Even the install guys were looking at it funny. I probably should have rejected it at install. The counter is beautiful, but the cabinet looks horrible. I recommend zooming in on the picture to see what the finish looks like.Follow up. My contractor is repainting the doors because he feels so bad about recommending North Davis. They simply dont care. I feel bad because accounting and the people who answer the phone are great and tried to get me helped.

Dy
Review №5

North Davis Cabinet is who our builder went through with our townhome. Before we even saw the installation of them in our own home, we knew that the quality of these was going to be above standards as we glanced through the model home and saw them.Fast forward to them being installed in our home, we absolutely love them! Even more than before! We love the stain option and show everyone we know pictures of them because they really are a good piece!We’d definitely recommend to anyone building or remodeling!

Mi
Review №6

We had many cabinets built for our new house by North Davis Cabinets. This is the third home of ours that they have built cabinets for. From Paula, helping us with design, to the installers of cabinets and counter tops (including a fireplace surround) we had a positive experience and would highly recommend them.

Ma
Review №7

I had them build a cabinet for my miele coffee maker. It looks great.

Li
Review №8

Writing this review after having the cabinets for only 4 years. TERRIBLE QUALITY. The cabinet finish is coming off after wiping them down-see attached picture. Doors are constantly having to be adjusted - always off centered and wont close. The cabinets are horrible quality. Hinges are breaking constantly and we have to drive up to get replacements (45 minutes each way)- no warranty on them by North Davis. We have never had this issue with our other cabinets. Overall, very dissatisfied with the cabinets and after only 4 years will probably need to replace them, after spending almost $16,000 on these cabinets. Poor quality, poor installation and customer service. With every issue, North Davis never takes responsibility. Absolutely NOT HAPPY and VERY POOR QUALITY. AVOID AT ALL COSTS.

Se
Review №9

We worked with Paula at North Davis when building our new home. They did a fantastic job of working with us to get everything done exactly the way we wanted, and had a bunch of helpful advice to make sure everything care out perfectly. These guys were awesome to work with, and I would highly recommend them for any cabinet needs.

Jo
Review №10

I have nothing but good things to say about North Davis Cabinets. After some water damage in our kitchen, we needed new cabinets and North Davis walked us through the process and helped us select the perfect combination of wood, stain, hardware, counter top, etc. When it was time to install, they sent experienced professionals who did a fantastic job. No extra holes in cabinets or walls trying to find a stud. No return trips because they forgot something, or made a mistake. They just came to the house and installed it correctly the first time. You dont always get this level of service and competence from other cabinet makers/installers. A family member of mine recently went through another company for their custom cabinets. They paid a lot of money and were largely disappointed. The company sent an apprentice to do all of the work, unsupervised. Consequently, there were lots of mistakes and return trips. The homeowners felt like they needed to micromanage the whole process to ensure it was done correctly. Still, it took several weeks of return trips, red tape, jumping through hoops, and a lot of frustration to finally get a finished product that was satisfactory. There was none of that with North Davis Cabinets. I would highly recommend them to anyone.

Le
Review №11

I worked with Marissa at North Davis as well as Wayne and they were fantastic!!!!! They knew precise and exact details I needed to create multiple custom pieces for my home. I used them in the building of my home as well as completing my basement a year later and they matched and coordinated all of my pieces. I LOVE north Davis and will continue to use and refer them to family and friends!! Thank you Marissa!!!

Co
Review №12

We recently hired North Davis Cabinets to retrofit some drawers into our built-in Entertainment Center. North Davis has friendly staff, and even though we weren’t doing a huge project, they made us feel like our business was still important to them. The installation went smoothly and the cabinets are just like we ordered and match perfectly to our existing cabinets. We will definitely be coming back and sending our adult kids there as well. Great job NDC!!!

Ja
Review №13

We worked with Paula in designing our cabinets for a recent remodel. She was friendly and professional and has lots of experience.The design process was smooth and the cabinets and countertops look amazing. Thank you Paula for making us feel like VIPs!Also want to mention Tasha at the front desk who was friendly and welcoming during each of our visits.

St
Review №14

I highly recommend North Davis. We worked with Paula and she was nothing short of amazing! She is incredibly talented on the drawing/design aspect of the job (I believe she has ~25 years experience) and she really hit a homerun on our project! She delivered exactly what we were looking for and gave excellent suggestions on design, color, type of wood, etc. If at all possible, try to work with Paula and she will take good care of you. The pricing was reasonable and the quality top notch and everything from communications to setting expectations was excellent. To be honest, Im not sure why theyve gotten some bad reviews. In our experience, they delivered on all aspects of the job and we are very glad we chose them for our office bookcase/desk build-in. We absolutely would recommend to a friend.

Pi
Review №15

The cabinets that were installed are beautiful! Im so happy with my kitchen! I fell victim to circumstances with the covid going on. Yes things are all on back order at the moment. So just expect that to happen right now. People have been sick and out of the shop lately. Not a big deal. Everything turned out beautiful! The job was completed and we have a kitchen again! Yay!

Ro
Review №16

GREAT SERVICE!!! As An Interior Designer I highly recommend North Davis Cabinets! They are very professional, knowledgeable and easy to work with. When working with then on a remodel for a health clinic they went above and beyond in helping us meet our opening deadline AND delivered exceptional quality and customer service. My client never felt pressured to go over budget and they had beautiful options in all price ranges. They offer high quality Commercial and Residential cabinetry that is beautiful, functional and can fit in any price range. I will be using them for all my cabinetry needs.

Va
Review №17

I had a issue with a stuck drawer in my kitchen cabinets that Mike in the warranty group came to my home to assist with. He was professional, pleasant, and clearly an expert. He made a plan and resolved my issue. I had many contractors involved in my home build 4 years ago. Getting followup service from many of them has been a challenge. But North Davis Cabinets has been terrific, doing additional work that I wanted and taking care of this unusual service issue. Really appreciate them!

Ch
Review №18

We purchased our cabinets and countertops through North Davis Cabinets. We love the quality, they look amazing. They use quality products. They were very professional and were always available if I had questions. The installers were great, professional and easy to talk to. Just an over wall wonderful experience. I would recommend them to everyone I know!

Br
Review №19

We had a great experience working with Paula at NDC. She made sure to understand what we wanted to do while at the same time respecting our budget. They have a great selection and incredible ideas which made the whole process of planning and designing our kitchen makeover go smoothly. We love her energy and genuine interest in making sure we were 100% satisfied.

Tr
Review №20

Paula was amazing! She helped us design a bookshelf/desk that is perfect for our space. I cant say enough good things about her. She was so patient as we went back and forth on designs. She drew up exactly what we wanted and we are so happy! Thank you Paula!

We
Review №21

This is my third time using North Davis Cabinets! The first was 20 years ago for our main level. The Cabinets have held up so well that I tired of my wood so I recently had them painted by their sister company Onsite Finishing. North Davis supplied and installed my quartz counter tops and both companies did a fabulous job!!! I couldnt be happier! In fact Im now working with them on doing a built-in around my fireplace and a kitchenette in the basement. Thank you North Davis and Onsite Finishing for your friendly assistance and my gorgeous new kitchen and bathrooms!!!

Ch
Review №22

My family and extended family have used North Davis on several home projects. We just recently updated our living room with built in shelving and mantle...absolutely beautiful!!! Wade the installer was fantastic, meticulous and professional. Thank you again for another amazing home finish!

J
Review №23

I have used North Davis Cabinets on three different projects, and have been more than satisfied each time. I have their cabinets in my home currently and get many compliments on not only the design, but the quality finish. Their professional service, quality built cabinets, and competitive pricing have far exceeded my expectations. I would highly recommend them if you are in the market for custom cabinets and/or countertops.

Sc
Review №24

They were contracted for our cabinets in our new build. The product is the poorest that I have seen and the install was terrible. They took chips out of the doors when screwing in knobs, they did not center any of the knobs which threw everything out of alignment. When installing the crown molding, they did not cut correct lengths, but still installed.(Edit after response from Kylie): North Davis Cabinet was contracted out by Brighton Homes for our new build in Davis County. We have also now noticed that very few of the drawers pull out smoothly, they will either catch or are misaligned with the track all together. I have attached pictures to support my review.

St
Review №25

Weve used North Davis Cabinets in all four homes weve built and we LOVE them! We built our first home in 1989 and just moved into our newest in November 16. They have a very friendly, courteous and knowledgeable staff. Weve worked with Jason and he is AMAZING! He takes time to listen to your thoughts and ideas and then makes some suggestions... If youd like him too. He does a wonderful job at designing and doing custom cabinets and built-in pieces. I love to watch him sketch things out and it amazes me how it all comes together when they are installed. BEAUTIFUL is what people say when they see the finished product.We always get compliments on what hes designed for us. If theres been any small problem or concern at all, they are great at getting their warranty guys out to get it taken care of. I would highly recommend using North Davis Cabinets because theyre simply the BEST!!

Br
Review №26

Our under mounted sink has completely fallen out. I have called to ask for help 5 times and have never received a call back. Every time it’s “ our warranty guy will call you” or “ great question, let me look into this and get back with you” only to never hear from them until I call again. Still to this day, 40 days after my first call I have not heard a peep. Super frustrating. If it’s not under warranty that’s fine, at least call me and explain that. At least give me that. Or even better, maybe give me some advise on how to fix the issue myself. Extremely disappointed.

Ca
Review №27

We are new to the area and I had two cabinet doors that I needed altered and brought them in. As soon as the receptionist found out the cabinet doors were not theirs, she quickly told me there was nothing they could do for me. I asked if I could speak with one of the cabinet makers to verify (having a background in woodworking myself) and was told no. Only after pushing several times did she begrudgingly ask a manager.I then spoke with Marissa who also said there was nothing they could do but she did at least say that she would ask around which was appreciated.Because there was no concrete answer, I ended up driving over to Out of The Woods Cabinets just 5 minutes away. Completely different experience. I was kindly welcomed and even though they also weren’t sure if they could help with the alteration, they happily allowed me to speak with one of their craftsman to verify. They then offered to build two brand new cabinet doors for me at a very reasonable price and I gladly accepted.If you would like to feel cared for and experience great customer service, definitely check out Out Of The Woods Cabinets first!

La
Review №28

My family has used this company for years it’s amazing and they are so nice they install them so pretty and make sure to follow up if anyone needs anything. they are beautiful and up to date on everything.

Ad
Review №29

I have worked with North Davis for a while now and I am impressed by their communication and their finished product.

Je
Review №30

I have a new custom home, my cabinets are cheap quality and we had to argue to get damaged parts replaced. The seam in the quartz countertop had a 1/4 deep gouge in it ,another fight to get it fixed. The fix left multiple small waves and they said it looks good

bj
Review №31

I love these guys they are very professional and did the work before Originally scheduled they did a fantastic job on everything thank you guys so much for everything. Paula Was fabulous.

Ma
Review №32

North Davis built our original cabinets 22 years ago when our home was new. When we did a make over we knew we wanted them to do it. Our salesman Jared was very helpful. My complaint is about the Blanco quartz sink that we bought. We were told it was the strongest sink available. We are a retired couple, and there isnt a lot of heavy usage of the sink, but within months it was pitted and had a hairline crack. We contacted Jared and they replaced the sink, saying they had received a defective batch. Now, a few months later, the replacement sink is terribly pitted. They say the sink is not warranted for chips and cracks. We are so terribly disappointed. I would have gone with stainless if I had not been misled.

Sh
Review №33

We cou.d not be happier with our countertops and North Davis. We worked with Wayne and he had great ideas for a new layout in our kitchen area. We ended up with more work space, an extra cabinet, and BEAUTIFUL granite tops. Our cost was the same as a competitors bid for just the granite. We had a one day delay but we were called ahead of time so no big deal. Would highly recommend!

Ro
Review №34

This is company like all others are super busey , I did have them make customers cabinets for our house they did turn out great these guys have been in business for over 25yrs and build high end cabinets. We are very happy with our custom cabinets.

St
Review №35

I have used North Davis Cabinets in all three of my new homes, as well as, when I have remodeled. Big or small job, Ive been treated with the same importance. From the moment you walk in, youll be greeted by a friendly receptionist, the salesman and designer I work with is fabulous, listening to my ideas and helping me put it all together, and the installers are professional and qualified. In the 18 years Ive used them, Ive only had a couple of small warranty issues and those were taken care of quickly. North Davis Cabinets produces the highest quality, at a reasonable price. I highly recommend them!

Pa
Review №36

I have used North Davis Cabinets for three separate remodels. My only complaint those times was that they were never timely with the install—and the delay was not a few days, it was several weeks. However, the cabinets (in my kitchen, dining room, living room, den and family room. I referred them.to several friends, and their experience was awful —no returned calls, their lack of Courtesy and timeliness.Fast forward a year later. I had broken a cabinet door and needed it replaced. That was almost 2 months ago. I asked him if they would install it as there are few were two cabinet doors I wanted them to look at that were sticking. They informed me that they don’t install one cabinet door.It’s discouraging to see our company that could’ve been one of the great northern Utah companies completely fall down on the job. Not only will I not be using them, but I’ll beg forgiveness from friends I recommended.

Kr
Review №37

Worst customer service experience. We had our entire house done by north Davis, master bathroom has yellow spotting all over the granite countertop they sent the warranty guy out to come look at it. He told me that’s just the way the rock is, funny thing is it’s not anywhere else in the house like that. Also our Wood cabinet has a hole all the way through the drawer, But of course warranty guy says that’s just the way the wood is. Such a joke definitely look somewhere else!

Mi
Review №38

Buyer Beware!! Terrible company to work with! They are quick to take an order and the salesman is great during the ordering process. Standing behind their work is another thing. Unfinished cabinets, drawers not working, glaze messed up Ect... still unfinished and no one will help

Al
Review №39

Over all customer service with them is great, as long as you DO NOT work with Elizabeth. She is the worst person to work with, she will not listen to you, give you totally wrong prices and pretty much look down at you. Paula on the other hand is a very nice and knowledgeable person that takes the time to hear you out and meet your needs as well as work with your budget.

Bo
Review №40

They did an awesome job on our cabinets. Highly recommend them!

Ra
Review №41

We have used North Davis Cabinets with all three homes that we have built. They are a great company to work with, and have outstanding quality. They are truly a custom shop and offer everything we were looking for at a fair price. They will meet with you on a one-on-one basis to help you select your options and will have them done in a timely manner. I would refer them to anyone!

St
Review №42

This place was highly recommended to use by a couple of people. The hours are horrible. I left work early yesterday, so that my husband and I could go and look. There is a lady at a desk when you first walk in. She was very short, and not very nice. She asked if we had an appointment. There is nothing on the website that says you need an appointment. I let her know I had taken time of work so we could look, and I asked if we really needed to come back...because that would mean more time off work. She said there was no one that could help us. She gave us card for someone that might be able to meet us after hours. We did look around for a minute, but not for very long. Needless to say - we will not be using this company, nor will we tell others to use them.

Mi
Review №43

I work for a local custom home builder and we have worked extensively with North Davis Cabinet. The salesperson over our account is Bridgette Armistead and she is absolutely WONDERFUL! She is very thorough, follows up on loose ends, and responds to questions and inquiries quickly. She is an asset to the North Davis team and is definitely one in a million!The North Davis installers are also great and if a problem does arise, it is handled in a professional and timely manner. Thanks for a job well done!

Ly
Review №44

Worked with Marissa on our counter tops. She was very helpful and we love our counter tops.

La
Review №45

A pull broke on my cabinet and after taking it in the gals worked head over heel trying to find the product, which was older, and were able. They didnt give up and were awesome. Thanks all!

Ca
Review №46

I love this company! The quality of their cabinets is amazing, their costumer service quality is amazing, I am so happy with the final result! I get compliments on my cabinets every time I have people over. Would totally recommend them

Da
Review №47

In general they do good work. There are some corners and edges that got jammed and we were a little annoyed that they didnt fix them the right way because we did see that they attempted superficial fixes.But the most annoying thing about this company is their pride. We had a home built and provided our own sink. I called and asked them if it would be any trouble and the woman I spoke to assured me that have installed hundreds of them. Well that wasnt the case when ours was installed. I was at the house when the installed was there and told him that he did it wrong but he told me that it wouldnt work the other way. After I complained to the builder, north Davis said they wouldnt fix it because we never specified that we wanted our over mounted sing to be installed over mounted. Once we provided an email showing that we actually did provide instructions from the sink manufacturer and an email with a picture of how we wanted it to look they finally fixed it.Then there was our island. Again North Davis fabricated it to the wrong size and refused to fix it. We showed the paperwork that specified what we ordered and they gave us 2 options for a resolution. We chose one and then they didnt even fix it to the option we chose. When we asked about it they told us that they wouldnt be doing anything else for us.Again, they do overall good work but Id rather work with someone that takes pride in their work being done right rather than being criticized.I did call their office multiple times and left a message for a manager but I never received any call backs

Br
Review №48

We built with Symphony Homes and North Davis did our cabinets. We paid an additional $4,000 to “upgrade” to white cabinets. What a mistake. The way they bake on the finish makes it nearly impossible to do any touch ups. We don’t walk around with our hands covered in food but these white cabinets stain SO easily and we can’t get stains out. A spot here and spot there but it’s SO frustrating to have it soak up stain so easily.During our final walk though before we moved in we had some dings etc that North Davis had to come touch up. It looked worse after touch up than had we just left the dents etc. again because of the finish that’s baked on. I would never have white cabinets again or maybe it’s just their product.

re
Review №49

We had North Davis Cabinetry do our entire house when we built it 3 years ago. The cabinets are beautiful, however, the white paint on the kitchen cabinets is starting to chip on the corners. The other day, we heard a loud crash in our bathroom and one of the cabinet doors had completely fallen off the hinge and crashed through our wall! We called them to come fix it and they told us it is no longer under warranty but that we can come pick up a hinge and fix it ourselves because they are too busy to send someone out. If you spend $60k on cabinets with a company, I would expect they would stay on the hinges for more than 3 years! At the very least, they ought to be willing to stand by their work or a little more helpful in rectifying the problem!

Jo
Review №50

AVOID this company. They seemed nice when I went in to their showroom, however when it came time to put down a deposit and for them to begin work things fell apart. They told me I had to set up an appointment with my original salesman to put down a deposit, but I could never get him to call me back. After WEEKS of leaving messages on Bretts cell and office phones without a single response and leaving him a message with their front desk I gave up. I am much happier with Custom Wood Designs in Kaysville.

Tr
Review №51

Wayne and his crew were top notch. Couldnt be more impressed with the quality and craftsmanship of our cabinets. Great experience from beginning to end!

Mi
Review №52

Did a great job with our counter tops!

Ja
Review №53

Do not deal with North Davis Cabinets. There dealing with customers when mistakes are made is disgusting. Long story short mistakes were made in measuring the size of the cabinets. They insisted on an expert to measure our cabinets the size was off 4 inches. Called to discuss with there supervisor Mike took a week to get ahold of. His conversation with my wife was very Sexist,degrading, and disrepectful. Stating because a drawing that wasnt reviewed was signed by my wife we were at fault and the best he could do was 1000 off new cabinets and we could sell the old ones on KSL.This phone call wasnt acceptable we called back to set a meeting up took us a month to get ahold of Mike. The morning of the meeting he cancels, i talk to him on the phone reiterates nothing can be done contract signed. I ask to speek to the owner. Am told I am the owner by Mike, which he is not. Waiting on a xall back from actual owner.Buyer Beware. Heaven forbid theres a problem but if there is they wont back there work. Get your Cabinets Elsewhere

Je
Review №54

Started out just fine, but went down hill from there. As the installers were leaving, I noticed that they drilled the wrong size faucet spread holes in the quartz. I talked with the salesperson and she admitted the mistake and I stated they could either get it replaced or get me a faucet whichever they prefer. She talked with management and said they could do either option but that they didnt have the same quartz. I wanted to keep the quartz, so I chose the faucet. Thats when she mentioned a price, which I thought was weird but ordered it anyway. She never once said, Id have to pay for the faucet and theyd give it to me for cost. I would have never ordered it, had she told me that up front. When the faucet finally came in 2 MONTHS LATER, they tried to charge me for the faucet for a mistake they made and should be fixing! Why should I pay a penny to fix something they messed up on? After talking with them again and stating I wasnt going to pay for a faucet, they stated that because my quartz was a remnant I could do a granite remnant. So basically, Im not getting what I paid for. What a shady, unethical way to run a business. They are making up rules and policies as they are going with my case so they dont have to pay for a mistake they made. So disappointing! I would never go back and would not recommend them to my enemy. So in the end, Im buying an additional faucet even though I already had a very nice one and I didnt get what I paid for. Awesome!

Ci
Review №55

Knowing this shop would be busy in this economy, I scheduled our duplex Apt. remodel 8 months in advance. I checked 30 days prior, everything on schedule. Like an idiot, I paid the total amountfor the cabinets in advance, thinking I would get a great job, as I had in the past when I used them. They were supposed to come Wednesday to install. On Thurs. morning, cabinets delivered. Late Thursday, one guy showed up for a few hours, got a start. On Friday, one installer again. I stopped by in the afternoon and he laughed when I asked if they would be done. Sat all weekend. Monday, two guys came. Still didnt finish. Appliances were delivered Tuesday late afternoon, but couldnt be installed because the cabinets werent done. We will have to install them ourselves. On Tuesday, all but a closet and drawers in the hallway were done. They left the job, telling us nothing. The man in charge didnt return my husbands call. Wednesday, I called but couldnt get past the receptionist. Have to re- make that hall unit. Doesnt know when it will be done or anything about it. I asked to talk to someone a little higher up, no way. It has been a week on a small apartment kitchen and a bathroom vanity. No communication. the quality is excellent.Our tenants have been had no home for 1 solid week. Never pay for your job up front!

Dr
Review №56

At this point Ive only worked with Bridgette. She is awesome and knows her stuff! I would recommend North Davis Cabinet to anyone!

La
Review №57

They are respectful of your home, courteous, clean, prompt service and very accommodating. I would refer them to friends and family. Beautiful job! Thanks! We will use them again.

Bi
Review №58

Totally destroyed our back-splash area. This was a re-do. Removed Formica and installed granite. They were very willing to work with us on the re-do. The Formica job was fantastic, however the granite is a mess. The granite is dull on the corners, not polished. There are two different measurements on either side of the sink for the reveal. I have never seen a reveal on an under mount sink install. My stainless sink was scratched beyond fixing, they measured the stove top wrong and cut the hole too big, and the stove-top was here. Measured the sink wrong and had to re-cut. Not to mention, they did all the cutting IN MY HOUSE and I spent 8 hours cleaning up granite dust from wall, floors, furniture etc!, twice, because of the wrong measurements. When I called the installer about my sink, his reply was, This sink aint comin out in one piece lady. Very disappointed the granite time around. Not using them EVER EVER EVER again.

Ji
Review №59

Too busy to help out on small jobs.

Pa
Review №60

We were initially impressed with ND. They showed up on time, seemed to be engaged and excited about doing the job. Then reality hit. Brett promised us to have a quote in 2 days. Despite numerous voicemails and emails to both Brett and the company, we were repeatedly ignored and never heard from them again. At least have the courtesy to let the customer know if you arent interested in doing the job. Complete waste of time dealing with ND. BUYER BEWARE!

Ty
Review №61

North Davis Cabinets is by far one of the worst companies my wife and I have ever dealt with. We recently built a new home, and North Davis Cabinets was the contractor in charge of our cabinets and granite.Less than two months after moving into our home, we found out the hard way that Narth Davis Cabinets neglected to seal the granite in each of our bathrooms. Unfortunately for us, we found out when our 3-year old painted with a water color on one of the bathroom countertops. The water color was on the granite for less than 5 minutesbefore it was cleaned up, but because the granite had not been sealed, it was plenty of time to soak in the blue watercolor and stain it.We also noticed on a separate bathroom that water would get on the granite and get soaked right in leaving stains that we had to draw out. When we contacted our builder about the problem they sent North Davis Cabinets our to our house to try and pull the stain from our granite. When the guy came (Brett), he assured us he would be able to get it out because he, “has never run into a stain he couldn’t get out.” Well, Brett tried for a month to get the stain out of our granite. The last time we saw him, he told us he was going to try one more thing to get the stain out and would be back later that afternoon. It has now been over a month without him coming back, and my wife and I calling North Davis Cabinets almost daily to get someone to come and at the very least clean up the poultice and chemicals and seal the granite.We have requested to speak to a manager countless times, but to no avail. We have asked people to call us back and they never have. North Davis Cabinets could not care less about us and the shotty work they did in our house. We are still left with a mess in our bathroom from Brett, and the granite I’m that bathroom has not been sealed. North Davis Cabinets has told us that they were done with our house and would not be coming back to clean their mess. They even tried to tell us that the granite to that bathroom had been resealed already. How can granite that has had 10 different chemicals and poultice sitting on it for the last two months have been sealed again??? The purpose of those chemicals is to get through the seal and draw the stain out.North Davis Cabinets has been a joke. I’ve never experienced customer service like this. I still have not received a call from them, our basement bathroom is an absolute mess from them and they could not care less.

Ca
Review №62

Worst customer service with some of the most ridiculous “policies” I’ve experiences in quite some time. My job wasn’t anything over the top and maybe that’s why? I will NEVER purchase any goods or services from them in the future.

Er
Review №63

Good selection and helpful staff. They do have a minimum for any orders which didnt help us.

Ja
Review №64

Awesome service great prices they take the time to listen to what you want.

MA
Review №65

They have always done superb job for me on the many homes that I have built.

Aa
Review №66

While looking to replace my counters I was referred to ND. I spoke to the salesman and met him at the office to choose the granite. I asked about pricing to which he told me it would be $35 sqft. Decent pricing... I was told by the General that referred me that the price included the sink. So while looking around the yard I asked if the price included the sink at which point I was told yes. I when asked if I wanted the back splash I asked if it was also included in the price. I was again told yes. So after spending my time picking out what I wanted I scheduled the time to have the estimate. When I received the estimate there was many additional charges that were not discussed. Cutting fee, edge polishing fee, and on top of all that over $600 in sink and back splash charges. Not to mention the sqft measurement was much more than the actual. If a depth measures 22 it is assumed to be rounded up to 24 (2 ft) I am told that it is rounded up to 30 (2.5 ft) why? I measured my counter at 25 sqft with rounding up all measurements to the nearest foot. Where did he find 14 more sqft at? Makes no sense. I am looking at getting a few other bids. But so far this all seems very shady to me.

Sh
Review №67

As long as you arent under any type of time deadline they are ok to use but dont trust any timeframe they tell you. Also the people are rude, especially the girl at the front desk. Terrible customer service.

Be
Review №68

Doors fall apart cracked and glued back together

ch
Review №69

Love this place. Great people!!!

Co
Review №70

Great quality and customer service

Bl
Review №71

Tried multiple times to get them to come to my home to give me a bid. They initially returned a call with a voice mail message then went radio silent even with additional efforts to reach them. I went elsewhere. I wont work that hard to give someone my money.

Ma
Review №72

Paula was a pleasure to work with. We have several experiences with custom kitchen designs and she is far and beyond is the best we have ever worked with . Paula is professional, personable and always willing to answer questions. We highly recommend Paula and North Davis Cabinets for anyone looking for superior service and products.

Information
100 Photos
72 Comments
3.7 Rating
  • Address:1651 S 300 W, Clearfield, UT 84015, United States
  • Site:http://ndcabinet.com/
  • Phone:+1 801-773-0374
Categories
  • Cabinet maker
  • Countertop store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–4PM
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