We love coming here to do business with them. They are very welcoming and fast to assist us. Will def. recommend them to our friends and family!

The customer service you want. They understand what it means to be on the other side of the counter.Knowledgeable, good prices, selection, and the versatility of service make Gold Exchange your best option in or around town.

Excellent!! The owner worked with me and talked to me like I was a person, not a customer. Very welcoming and clean store which makes it even more pleasant to come here. I would recommend this place to anyone. Ill definitelybe coming back here to do more business.

Great deals on guns. Very happy with my purchase. Excellent customer service. Very personable. Will be returning

Best place in town!These guys are very friendly and knowledgeable. I received excellent customer service and it came with a smile.

My car broke down in front of this shop, we tried for hours to get it started, I was so worried about it being towed that me and my friends were going to try and push it home. The owner himself came out and spoke to us, told me not to worry and if we could just move it to the side of his building it could stay parked there for as long as I needed because of all the rain coming, and then even gave us permission to fix it in the parking lot once the rain was done, I dont even live here and the fact that this man was willing to do that for me is the amazing, there are still good people in this world 5 stars for sure!

I have dealt with many jewelry and merchandise stores and this store is by far the best I have done business with. I spoke with the owner several times before final transaction and after a couple of lessons in fine jewelry, I realized why Gold Exchange and Loan Co. Is the best option in town. I highly recommend them to anyone that is in need of that special piece of jewelry. Thank you Drew for the superb customer service that was given.

Fernando is the G.O.A.T. This place is a great pawnshop. They’re legitimate. Their prices, retail value, and the offers for items are amazing. Exchanging, trading, and purchasing are never a let down. Worth every penny. Love you guys.

Had a very professional experience here. Would truly recommend all of Drew services. He has even worked on My grandfather clock.

Great service! Fair price on my silver. Highly recommend!!

Customer service is extremely important and I am a valued customer at Gold Exchange and Loan Company. Whenever I visit this establishment I am treated with respect and care. I am a repeat customer because I value the service and customer care. I highly recommend this establishment as it relates to the services they provide.

I cannot say enough about my experience with the Gold Exchange. I chose to go to Gold Exchange based on all of the other reviews, and I made the right choice. I was given all the information (practically a cool history lesson) that I needed to take home and make a decision on what I wanted to do with the items I brought in. These guys are top notch, and I highly recommend them!

Wonderful customer service, great prices, clean store, and fast service.Came in for 9mm rounds, they have tons of ammunition, pistols, shot guns, and more! Definitely the top of the list if you’re into guns of any sort.

I had a great experience! Never have I been at business like this before, the store looked nothing like a pawn shop it was very well displayed, The staff was very knowledgeable. I was there to sell gold knowing nothing about the process and the owner made sure I had more knowledge about it when I left! I will definitely be going back to do business with them again!

Straight forward and knowledable. I appreciated very much doing business with you.

The store is very nice and well kept. The gentleman that owns the store is honest, and very respectful. They have a very good selection of ammo, and firearms! Will definitely be back best gun store in town!

Today I worked with Giovanni and Drew to sell a piece of jewelry. I had been to dozens of places in Nashville, and to two of their competitors in Clarksville and they not only were very respectful and knowledgeable, but they were fair in negotiations and have great pricing. They shoot you straight, have an amazing selection, and treated me (a complete stranger) like a friend/family! Great conversations and even better business was done here today!

Upscale Pawn shop! Very trust worthy, great prices extremely fair, wonderful friendly staff. %100 recommend coming here for your pawn broker needs. Rings (bridal, bands etc.) Retro gaming systems refurbished, guns, tools and a ton more! Definitely worth checking out personally. I am one satisfied customer.

Best place to get jewelry. Best service around !

Great place! I’m a small business owner, and the owner was very helpful and fair when letting me pawn something so that I could travel out of state to get a job done. I will definitely be doing more business with him and his company.

All the staff is knowledgeable and friendly. Theyve got some really nice jewelry and always do their best to help.

I had nothing less than a great experience here, the fellas behind the counters where very knowledgable and courteous. They answered all of my questions and helped me find the perfect item. I will definitely be giving them my business again.

Awesome experience and customer service. I will definitely return for both purchases and sales! Drew and Giovanni are the best!!!

Great experience. Great service with amazing people and wonderful service. Couldn’t ask for a better experience!!

Giovani is an awesome person to deal with. I’ve been doing business with GE&LC for several years. Always a pleasure to do business with. For firearms transfers they are the go to folks. Highly recommend Giovani and the shop.

Drew is extremely knowledgeable with excellent customer service skills! We brought in a brand new Pew-Pew to have Cerakoted. Drew took his time with us to explain the process, help us pick out colors, and or any additional stenciling we might want to add. He’s prices are exceptionally reasonable and my Pew-pew is beyond perfect!

Highly recommend Gold Exchange and Loan Company.They are very professional and I felt confident doing business with them.Sold silver eagle coins and was offered a fair market price.

Was going through some old boxes and found some old jewelry and the Gold Exchange and loan Company gave me a great deal.

I was once a pawnbroker and today I sold some items and the employees and owner were great ! I would highly recommend this establishment if you are wanting top dollar on your items !!

Best Gold/Pawn Shop in town hands down.Super great vibe from all the staff especially Giovanni. Make you feel right at home from the moment you walk in to walk out. Giovanni was very knowledgeable on any questions asked of their merchandise and was willing to answer any question. Most Pawn stores in town feel like the employees are frustrated to be there and can’t wait for you to leave or just hawk eye you the whole time without even greeting, But, NOT this one. Definitely check out Gold Exchange!!A+++

Excellent service, clean shop and friendly staff. Will do business with again.

Awesome customer service, I got what I wanted for my gold coin and he got what he wanted as well easy transaction!

Great business highly recommended to everyone world wide

Came in to sell some coins and I am completely satisfied with the service that I was provided. What I was offered was explained and I was even given the option to take my coins to the other 2 places that buys coins to make sure he was being honest and fair. Very friendly and knowledgeable staff. I will definitely come back and I recommend Gold Exchange to anyone. Thanks

Go see Fernando. Best pawn shop around and amazing customer service. If jewelry is what you’re looking for they’ve got you covered. Best prices best people.

Great service, and great place to get some ammo. Ask for Giovanni, hell help you out.

Amazing and friendly staff who want nothing but the happiness of their customers!

Nice place, Great service! Thank you so much for your help. Come shop this place. Well worth it. Beautiful displays and merchandise. Highly recommended.

Mr. Drew was very polite and realistic with my wife and I. He walked us through his thought process on a ring and made our sale feel very safe. Thank you sir!

Excellent customer service and answered every question that we asked!

Cerakote.I took my 308 upper and lower there to have a cerakote finish added. I had it done in flat dark earth and it turned out as good or better than a factory finish. Everyone there is friendly and professional and when it comes to cerakote, they will explain the entire process and can do any color which cerakote has. I will be taking other parts to them to have done.

Ive had multiple experiences here I find the owner and employees also be very honest trustworthy and are very knowledgeable and willing to share their knowledge with uninformed customers very professional polite and courteous and I would recommend them to anyone

I am totally impressed! Drew took care of us like the success of his entire business depended it. It’s no mystery to us why he has the ratings. I wouldn’t waste my time posting if the experience was just okay. So for the skeptical reader I say, just go in, I’m confident your review will be much like mine.

This pawn shop is a place where it is as unique as the customer service is upper echelon. I would like to thank the people who work here and the owner himself for helping me with my first purchase of a fine sidearm. They have plenty more variety and for that simple reason I will more than likely continue to browse this Pawn Shop’s selection for more purchases in the future.

Outstanding service, very friendly.

I went in not really knowing when I was looking for when it came to the ammo I was looking for, but the people behind the counter helped me out tremendously without making me feel naive. I strongly recommend this place to anyone!

Me and my wife have been doing business with these great, and honest people for several years. Started going here because other pawn shops have gone corporate and have lost the home town connection. Not here, I am known by first name and treated with respect and I dont worry about dishonest sales people, those do not work here. This is one of the few places I review and also highly recommend. Do you and your family justice and do business with Gold Exchange, youll never regret it.

Very professional, caring, and has a ton of integrity.

Ammo was over priced. I understand pricing to make a profit but charging 40$ for ammo that averages 15-20 is crazy. But why not take advantage of people during the chaos. But if you leave a generic good review you get a chance at winning some free ammo so here’s your review. Go here only if you want to be over charged.

THIS IS THE ONLY PAWN/ LOAN PLACE YOU WILL EVER NEED! ASK FOR FERNANDO!!! HE Will GET YOU WHAT YOU NEED!! EVERY TIME!! THEYRE THE BEST!.... ESPECIALLY FERNANDO ;-)

Super military friendly and understanding. Very knowledgeable. Great customer service. Drew gave awesome customer service as well as giving great info

Fernando at Gold Exchange & Loan Company was friendly and able to help me with my ammo purchase. Their shop is very clean and well organized. There is a nice selection of firearms, jewelry, power tools, and more.

Fernando and his staff are truly amazing! Their attention to my needs and their hospitality are second to none. And they helped me get the deal I needed to provide a solid quality wedding band for my new step dad. What a special gift and a wonderful experience!

Great prices and excellent customer service. Found exactly what I was looking for at the right price. Will definitely return.

If you are looking for a store that will treat you like you have always wanted to be treated, search no more. These folks believe in customer service. They go above and beyond to make you happy. Prices were not jacked up because of COVID-19. They want your business now and when life returns to some type of normalcy. I am now going to be a loyal customer. 5 STAR.John C Padgett

Been coming here only when i need an exchange . they’re genuine and nice people and won’t jip you. best place and friendly environment!

The 2 gentlemen who work and the owner who work there are amazing and super friendly and helpful

This place is great. They gave me a good deal on my loan. They where very knowledgeable with what I was getting a loan on. All in all a good place to do business.

They close at 1pm and stayed open helping customers. Andrew got us what we needed and yes they have ammo! Fair prices. Veteran owned.

Excellent guys to work with. They had the firearm I was looking for and gave me a great price on it. I would recommend these guys to anyone. Very honest and good business.

The guys working there were really helpful and friendly. The place is Veteran owned and operated and I’d absolutely recommend this place to anyone, especially if you’re stationed at Fort Campbell. They paid me a fair price for the item I was selling. I wish I had known about this place when I got here a few years ago. I’ll be recommending them to all my friends. Their selection of firearms is impressive for as small as the shop is, and from what I saw, they’re reasonably priced and appear to be in good condition. They earned every bit of this 5 star rating. It’s obvious that they take pride in what they do and you won’t be disappointed by choosing to do business with them.

This is my go to spot. I’ve been in here a few times and always have a great experience. Left today with a brand new custom S&W, that was painted right there in the shop by Gio and looks very professional. They know their stuff, have reasonable prices, and everyone is easy to talk to! If you’re looking for anything, I would check them out first.

Great group of guys. Hooked me up with ammo and a great gun. If you can’t find ammo come here!

I have been here multiple times and service has been great! It’s the only place I can find 5.56 ammo in town for a reasonable price.

I went here due to so many positive reviews on google. It is truly the best pawn shop I have ever done business with.The store itself is clean, has a great selection of guns, jewelry, antiques, and a whole lot more. The staff seems really nice. I worked with Drew (the owner), and found him to be very honest, fair, and engaging. He took the time to educate me, and to help me pick out what I needed for a great price. I am already planning my trip back for some awesome antiques he has! I would highly recommend this shop to anyone!

Great place. They are really friendly and did great work cerakoting my kel tec ksg. Ill be returning for more business thats for sure

If youre looking for honesty, thoughtfulness, willingness to help in all ways, great selections, over all complete satisfaction and big smiles... make sure you visit Drew and his crew at this location.I LOVE MY ANNIVERSARY GIFT FROM MY HUBS!

This was my first experience with a pawn shop and I couldn’t have been more impressed. The owner helped me and was friendly and polite and explained everything to me. He gave me good advice and I would highly recommend them!!

Fernando was very patient with me and helped me find exactly what I needed. He was professional, courteous, and friendly! Great shop!

We are so pleased by the service we received when coming into Gold Exchange and Loan Company. We were looking at guns for my wife and are so happy we stopped in here! Great customer service and genuinely down to earth employees. We cannot shout their praises enough, especially the owner. He is amazing. We will be back and we will encourage our friends to visit!!

Listen, this place is amazing. Fernando and Drew were super helpful and accommodating. For great service, I wouldnt have it any other way than to cone here

Absolutely the best pawn shop/gold exchange in town! The owner took the time to ask our names and speak to us personally. You won’t find this type of personal, individual experience anywhere else!

My guy Gio hooked me up. Very courtious staff and very helpful. They are the nicest and most honest people Ive had the pleasure of doing business. Very knowledgeable.

Love the gun variety. Reasonable ammo prices and well stocked. Favorite place !

Comfortable environment, knowledgeable staff..inventory on hand is what I needed. Clean building..items neatly displayed!

First time customer. Very pleasant customerservice. Glad I came here looking forward to doing my buying and exchange at this location. Thank You One Happy Customer !!!

Staff was very friendly and helpful with all of our question. They had items we were in search for no one else in town could keep in stock. Thank you very much!

Very professional and friendly. Makes you feel right at home!!!! Will do business their again. Great staff and owner

Had a better firearm selection than the actual gun store across the street. Also great service, very friendly and reliable.

This place and all the employees are remarkable. The owner Drew is a very honest man and will never try to pawn or buy your stuff for some lowball price. Whether your just looking for something or wanting to pawn/sell something i highly recommend this place.

The staff is awesome! I get all my ammo from them, best priced ammo in town!

Great to do business with. Nice staff. They have ammunition 😀

Super clean and friendly staff. And actually had ammo. Thank you Fernando

Great customer service by Giovanni!

Fairness and integrity make The Gold Exchange my first choice. I know Drew will be honest and fair. He always beats out the competition with his offer and in price and value.

This is a great business and they do really good work. Had a Glock cerakoted by Giovanni and it looks awesome. They also have very reasonable prices on guns, jewelry, and anything else you might be looking for at a pawn shop. Will definitely be coming back again.

Stopped in a second time to sell silver coins, Drew took the time to look up the values and paid me a very fair price based on what I had seen. I was treated extremely well and would recommend them!

Excellent customer service and educated staff! Great selection and will definitely return.

Had a very pleasant experience with this shop. Drew the owner was very friendly and knowledgeable about the watch I was interested in selling. He didnt try to low ball me, he gave me a fair price for my watch. This is the second time using this shop and both times I left satisfied with the end results. So if you want a fair deal I would definitely recommend this shop over any of the others in town.

Friendly and knowledgeable staff, quick service and fair pricing!

Just left from here a happy customer. Great customer service, very helpful and honest. Coming back and surely recommend this place.

Gold Exchange is our shop for quality jewelry at a great price with GREAT service. They have so many other items like their quality weapons, tools, game systems, a plethora of items for yourself or if you’re looking for a quality gift. Drew, the owner, is wonderful at explaining any item I am looking at or for, and when we walk in the door Drew and his staff greet us like good friends. I am always so happy with the customer service and the quality of their inventory. Thank you Drew and staff! This is one very satisfied customer and you know I’ll be back!!

Amazing shop! I suggest everyone to come here. Very amazing and polite people!

I’m literally here right now and need a loan and I was helped pretty fast by Fernando! He met me at the amount I needed to help me out when I had no where else to turn. It’s my first time in here and I highly recommend it to anyone else that needs a loan or any other type of purchase.

Drew was wonderful to do business with and I would come back any day.

Great service every time I go there.Fernando hooked me up.

Never felt like I was getting took advantage of

Great place! Friendly staff! Nice store! Worth the visit.

Great guys! My lady and I came to sell a ring and Andrew (owner of the store) greeted us with a warm welcome. Andrew is quite the charismatic man and a pleasure to speak with. He directed us to other pawn shops to evaluate prices from different stores; that was greatly appreciated. Not only did it show he values his customers but is also fair and impartial. We came back two weeks later and spoke with Giovanni. He was super chill and easy to speak with. He picked up right where we left off with Andrew. The process was short and sweet! 10/10 would recommended to anyone in the area. Thank you guys so much for the experience!

When it comes to unique beautiful jewelry no one can compare to this shop. I have been going here for over a year to get jewelry and every time i walk threw the door i am greeted with a smile and helped right away. I have bought many one of a kind opal rings here for my wife that she get compliments on by everyone that see them wanting to know where she got them. Well now my secret is out best jewelry store in town.