Absolutely awful experience. I do not recommend going here, at least not for piercing services.

I took my 5 month old and our teenager and the ladies were absolutely amazing! They cleaned even the chair you sit on every time ! They were super sweet and customer oriented!

I went to go get my 2nd holes done and as soon as I arrived they had great customer service. The girl that was helping me was very patient and sweet during my piercing and picking out my earrings. She gave me all the neccesary information and products for the after care process. There earrings were very good quality and affordable and the peircing itself was free! I will be going back to them if I choose to get another one.

Great place to get your ears peirce they are affordable to

I love shopping here they always have what I need. The staff is always helpful. I highly recommend!! They are so knowledgeable of the product. They really helped me pick out the perfect items.

Please update store hours! I have been trying to make a purchase for 3 days now and No one is ever here at the Governor Square Mall location.

I got my ears pierced here with no problems at all. The pricing was decent. Ill come back here in the future for my 2nd or 3rd holes.

Took great care of my daughter who got her ears pierced at 3.

Very friendly, patient and informative about cleaning care when they pierced my 6 week old babys ears.

Customer friendly and not pressuring you to buy

I loved the staff and I do not remember her name but she did an amazing job with my 2 year old daugher doing her ears pierced today!

Went 2 years ago for my 16th birthday and got my cartilage pierced, the girls were very friendly! I had it taken out due to the fact that it got infected but that was my fault for lack of care. I went back yesterday and got it re pierced and I love it. I cant remember the girls name who did it. But I was there around 12:30 or 1:00. She was very friendly and let me know of the risk that could happen if I didnt care for it. I love them! Will be going back to get the other side done!

Very helpful and nice salespeople. Quick and easy piercing.

My wife and i stopped by to ask a few questions, she is mid 40s and considering the possibilty of getting her ears pierced for the first time. Kierstan was GREAT! Excellent customer service, very encouring and informative. My wife did decide to get her piercing done and bought two pairs of earrings.

The experience at the store was ok but the worker asked me if I wanted to purchase the extra warranty just in case my baby lost an earring or the back of it so of course I made the purchase.My baby lost an earring I called the store and the lady told me it only covers a lost back or stone and the worker that helped me was seasonal and she gave me wrong information. I will not go back to them for this reason.

Keep doing good

Staff not interested in making a sale, lazy, not helpful, short with me and rude