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Toys"R"Us
7800 Greenback Ln, Citrus Heights, CA 95610, United States
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Al
Review №1

My son has his heart set on a specific toy and one cashier told me they could not search for any items here or at any other store and the manager Shawn went out of his way to find it for us. My son is thrilled. Very sad they are going out of business. Sales everywhere.

Su
Review №2

You are swarmed by employees as soon as you enter the store asking if you need help finding anything. No problem though., they are just doing their job. Great selection of toys and knick nacks.

An
Review №3

Awesome place for toys.

St
Review №4

Goodbye

Ja
Review №5

We come to Toys R Us just to look around and watch our daughter is get excited about toys. The people that work at this location are really nice and helpful. The prices are a bit High compared to their competition but they will price match according to the sticker on the front door. The selection here is great and I really like the selection of educational toys and supplies.

US
Review №6

Once again great service. Curtis helped me get the best possible price for my baby travel system and he made sure that other staff rang me up correctly and he also carried my purchase out and into my car!!! This man is a good team leader and keeps his teammates up to date with customer service. Thank you Curtis and Ill be seeing you again. :)

Ch
Review №7

I always love Toys r us however, I did not know the store was closing (shock) and merchandise was spare. I was able to get my greatgranddaughter a nice birthday present for less. I will miss our local store..

Le
Review №8

It brought back fun memories of shopping there for my Nieces from many years agoand now their kids. It was really sad to be in a Toys R Us for the last time!! Where do you go to buy toys now?? How much fun can you having shopping with your kids online for a toy or game they want now??

Ga
Review №9

So this place gets 4 stars not because it is awesome, well it is a toy store so it is pretty awesome. But because it reminds me of toys r us from when I was a kid. 25 years or so ago. It is that kind seedy space with the strange door on the side to buzz if you have a larger package. That door was always the coolest as a kid because it meant you were getting a toy that was HUGE. So if you went to toys r us as a kid check this place out for some good nostalgia and maybe pick up some Legos while you are at it, they have a pretty nice selection.

fr
Review №10

Cashier was great, took my grandson to shop for his birthday gift. She was so kind to him. Gave him a couple of freebies, that he couldnt wait to open in the car. He had a great experience.

Aa
Review №11

Lets be honest here....this was meant to be. They charge 400 bucks for something that you can get online for 15. They went out of business for a reason. Good riddance.

Sa
Review №12

Its going out of business, and the sales are nowhere near as good as advertised. On the other hand, I kinda understand that the marketing of a closing-down sale is their last chance of squeezing out some money out of this business. I will definitely miss it. I dont believe there will be other toy stores that will have such an impact on children as Toys R Us did.

Jo
Review №13

Store closing, so inventory limited, some good deals. Staff seems to act accordingly given situation...going from work to no work without severance. Implying not very friendly or helpful but I wouldnt be happy in their shoes either

Mi
Review №14

Great place had a wonderful Time always do, My kids are. Grown. Now but I watch my friends kid an we had a great time an staff was. Great

Jo
Review №15

I live close to this location but if I moved I would still probably come to this one. I havent EVER had a poor experience dealing with customer service or finding exactly what I was looking for. Price matching is never a head ache either. Some times all I had to do was pull up Walmarts website to get the discount I wanted. All the staff seem to be pretty knowledgeable as to the location of certain items. If by chance, they didnt know where an item would be they would at the very least direct me to customer service where they can pinpoint an items location. Some times, when they arent busy, theyll even call the customer service desk themselves from a courtesy phone.

Ja
Review №16

I always enjoy shopping here. Staff are helpful and mildly friendly, but are not pushy. Prices are always reasonable.

Te
Review №17

Glad to hear this location is staying OPEN! My big kids love it as much as the little grand ones!

Da
Review №18

Great store. If you think they are having a closing sale they are not yet. They might in the future.

er
Review №19

This store is stocked completely. They seem to be taking their time clearong out warehouses. There was only one section that was marked down 30%. I still managed to spend 100+ dollars... The deals will get better. Im waiting for a few collectibles to go lower and some nerf guns... Will be back shortly.

No
Review №20

Very nice place to buy toys for kids, well arranged and staff was very helpful and friendly. I just love it.

An
Review №21

Good selection and prices! Poor customer service! Store will be closed in June. All sales final!

Ma
Review №22

Going out of business sale is still going on and the store has a surprising amount of inventory, looks as if they are clearing a warehouse or bringing other stores merchandise in. Many items are discounted but it is hard to tell which ones or how much off they are so pay attention to the price scanner locations. It may be early but start buying for Christmas toy drives.

Cy
Review №23

Everything on sale... good prices, but the store is closing. Been shopping there for decades. Will miss the franchise... all the stores are closing.

Je
Review №24

Its a bit pricey with a lot of items but they have so much stuff and its a great place to let your kids go for finding birthday stuff or christmas presents and there are always employees around you to ask if you need any help with anything so you dont ever feel lost in this giant store.

Ai
Review №25

I do not want Toys R Us go out of business gun

Pu
Review №26

Empty store. Almost closing. The discounts are not great. You will find same stoff cheaper elsewhere like Amazon.

Da
Review №27

Though theyve shut down, we were able to find some good deals

Di
Review №28

Very disappointed. I had selected about 200 dollars of toys and had to leave. I asked management if they could hold my items that I would return. They took my name and placed my basket towards the from. Upon my return I did not get my items that was supposed to be held and apparently the items had been returned and or sold. Was not happy at all

Lu
Review №29

Great. Sales person dropped what he was doing to get my item I ordered on website

Ma
Review №30

Im going to miss Toys R Us because I used to go to that store all the time for my toys and my bikes

Ja
Review №31

I had a good experience today. I gotta say, Im going to miss this place when its gone.

Al
Review №32

Some things are still a little pricey but i love the sales ive already gotton so many things

Me
Review №33

There are currently a lot of great deals right now between 60-80% off of items, sadly because the store is closing forever. Get your Christmas presents now, its crazy cheap and they are selling everything from the lights to the tile. 5 days left for that store.

Tr
Review №34

The one at this location is closing its doors for good. All items left up to 60% off

CW
Review №35

Going out of business sale! 20-40% all items....um saw 5-10% off most everything. Way to crash and burn ToysRUs. Good luck failing as you go down lying to customers...

Gr
Review №36

Dont try to call this place...I tried several times to ask a simple question, they would not pick up the phone...the couple of times they picked it up--first time was to hang up; second time a woman announced for all available cashiers to the front and hung up on me. One of the times I called, their phone cue had me on hold and recycled for half an hour before I hung up. Needless to say, I did call them several times this evening before I decided to give up.Other than that, the employees are friendly and professional. I actually did buy some things for my son this year from there.

Ch
Review №37

This location is ok. The atmosphere is sketchy. Every time I come here there is always sketchy people hanging out by the doors and in the parking lot.

sm
Review №38

I wonder if they are going be closing up or if they are going to stay open

Ja
Review №39

Very good selection most of the time. Large Amiibo and LEGO sections

Er
Review №40

Loved this store since I was a kid. So sad its closing

To
Review №41

Not bad to browse staff is super cool,though it is totally a 90s place to go to but fun to relive your childhood

Di
Review №42

Even though theyre closing theyre still so expensive. AND THEY DONT PRICE MATCH!

Ke
Review №43

Adam W. was absolutely wonderful facilitating my wants and needs for my autistic son. Thanks Adam!!!

Co
Review №44

I had no problems at allI knew what I wanted and got it.

Sa
Review №45

I love working here it is so much fun the managers are so nice and awesome :)

ci
Review №46

Im so sad they r gone forever. People wake up. All our businesses r being taken over by Amazon and walmart

Da
Review №47

I come here once in a while if I need a present for my nieces or nephews birthday. Nice and friendly staff.

So
Review №48

Not crowded, associates helpful and check out fast!

Ch
Review №49

The store is fine but the parking lot is iffy. Ive been propositioned for drugs, harassed for money, etc.

Lo
Review №50

Last day on Friday it will be gone forever it will be missed from me. I grew up with it love the store.

Mi
Review №51

End of an era. I thought Id be bringing my grandkids here. RIP Toys R Us.

Jo
Review №52

The Final Visit to One of the ORIGINAL BOX/MEGA TOY STORE IN US HISTORY as the Biggest Toy Store Are CLOSED !! This Visit was quite Crowded with the USUAL Last time Bargain seekers and sadly the Poor Attitudes were Apparent! Shelves were spare and messy with toys not being stocked anymore. Prices werent yet marked down except a few were 5% off retail. A Sign that Internet Shopping Has The SELLING MONOPOLY!!

Se
Review №53

Over priced and the store is always a mess. I mean really over priced, with a Target in the same parking lot with sometimes 50 percent less on some things, I am supposed they are still in business. The help is hard to find and it is hit and miss on if you get someone friendly.

Sh
Review №54

Super helpful in my hunt for a velociraptor 😁

Ni
Review №55

The best selection of all types of toys

Be
Review №56

Worst experience at this store ever very agitated staff with a juvenile manager with zero people skills ... The thug life attitude dosent belong in a toy store hire staff with more patience will be taking my business to a different location 👎

Mi
Review №57

Good clean store and helpful Associates.

li
Review №58

Not much left, Im sad to see it closing.

A
Review №59

Its a typical TRU. Nice employees some stuff a little messy but, its feast or famine with kid stuff so its what youd expect with hundreds of kids pouring through everyday.

Em
Review №60

Adam from the games department was really helpful!

Su
Review №61

Being one of the older stores, its surprisingly busy and stocked well.

el
Review №62

Found exactly what I was looking for and friendly guidance to locate

Vi
Review №63

Free layaway clean store friendly helpful employees

Ha
Review №64

My kid was so happy to go to toys r us today only to be sad and crying because we couldn’t buy with cash only credit card and I don’t have one, really sad

su
Review №65

Same items 40% off are still cheaper buying regular priced at walmart.

Ca
Review №66

Come back to life please

Je
Review №67

Great. Excellent customer service.

Ad
Review №68

Great verity great staff.

Be
Review №69

Sad to see it go... now where I get my toys?

De
Review №70

The clerks at the sunrise location were impatient And down right rude when asks location Of an itemI do understand their frustrating at losing their jobsBut customer service is still important!

Wi
Review №71

Not very clean or kept. Poor selection of cheap toys.

Le
Review №72

They are closing for good.

Ki
Review №73

Every single manager is so rude (especially the women)! They have no idea what they are doing they mistreat employees and customers.WILL NEVER SHOP HERE AGAIN!!!!!!!!

Ka
Review №74

The ToysRUs by us just closed. Went out of business.

Ja
Review №75

Closing. Good deals

Te
Review №76

Great customer service.

ma
Review №77

To high price for toys u can get online for lower

Ro
Review №78

The store was okay sad to see it go

R
Review №79

Pricy but if I bring my sisters God son and its on their find who can complain

P
Review №80

Going out of business sale...they would not honor coupon and lied about it not being in system...skip it.

Ka
Review №81

The prise are very low, i will miss Toys R us

Da
Review №82

Discounts arent the best yet, waiting till they really drop their prices because they are still outrageously priced!

Ky
Review №83

Great place to hunt for Amiibos.

Jo
Review №84

Going out of business sales 60% off!

Ro
Review №85

Definitely the place to find different toys

Ca
Review №86

The store in Greenback is closing, you are not missing nothing.

Ra
Review №87

Sad to see this store close

Ki
Review №88

Love This Place

Na
Review №89

Theyre officially out of business.

ka
Review №90

45 minutes at the front desk just to pick up an online order theyre were four people helping one person who in their defense was wrong but still four people for one person while you have a line of three other people it should have been a 5-minute pick up.

Ge
Review №91

Going to miss this ace

Wi
Review №92

Manger was rude with no people skills. Very flat an unprofessional and inconsiderate. Send about $200 plus a month here and will not go back.

No
Review №93

Too bad is going out of service

Na
Review №94

Shopping for a birthday present

Xi
Review №95

Will miss you TRU

Da
Review №96

Its a basic Toys R Us.

an
Review №97

Customer service was amazing

Ai
Review №98

Sad to see it go

bi
Review №99

Prices are higher then other stores.

Th
Review №100

It is great for toys

Information
100 Photos
100 Comments
3.9 Rating
  • Address:7800 Greenback Ln, Citrus Heights, CA 95610, United States
  • Site:https://stores.toysrus.com/ca/citrusheights/toy-store-citrus-heights-ca-5808.html?utm_source=google&utm_medium=organic&utm_campaign=rls
  • Phone:+1 916-969-9727
Categories
  • Game store
  • Doll store
  • Toy store
  • Video game store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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