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West Coast Car Audio
6230 Greenback Ln, Citrus Heights, CA 95621, United States
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West Coast Car Audio
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pi
Review №1

They completely butchered installing a bass package in my van. I paid all their fees didnt hastle them. Took it back for repairs several times one of which was because dude just didnt make sure it worked when he drove it from the shop to out front. I wish I could get a refund but its been too long. I wish I could get my days off back that they wasted and the time i took fixing it myself. Im just so irate months later. I could go into technical details or mention the speakers they sold me that they said were too big and grounding out but it actually turned out they wired it oddly and I have to short one side and leave the other side of the rear speakers open for the amp to work. So thats about $240 in speakers and install sitting in my living room aside from them butchering my bass package. I paid professionals to do a job. It should be done in 1 day and I shouldnt have to climb in back to fix it. Never going back and I will bash this business verbally to anyone that mentions anything about car audio.

Ap
Review №2

These guys were very professional. They did a great job and answered all of my concerns about installation. They finished the job in a timely manner and I would strongly recommend using them over any other!

Ma
Review №3

They always take care of me when I go there and they give me good prices

Fr
Review №4

Worse service ever!!! Stay away from west coast.!!! Cant even help me out with a product they installed a year ago. Everything has to be at there time or they will not help you. WORTHLESS!!!

ni
Review №5

They charge too much to install the radio and it was done improperly I will never use them again

Ma
Review №6

Staff is professional, knowledgeable and courteous. System install and sound is amazing!

Ke
Review №7

I had a great experience here! I brought in my car which had a backup cam that didnt work and my andriod auto was faulty. They spent a few days trying to trouble shoot and were able to replace my camera and radio no problem! They didnt try to upsell at all which is a plus. I would go back to this shop again for any future issues!Edit:After we picked the car up from the shop. My back door automatic button that opens and closes the door had stopped working. I thought it was because my car is older and it needed to be replaced. Turns out, they had unplugged my automatic backdoor wires and forgot to plug them back in! The new backup cam was installed crooked... We called a few times to have them fix it but they were always booked so we decided to fix it ourselves.

Ma
Review №8

It went great didnt take to long wasnt expensive and I even got there as soon as they opened and they took my car back right away and was very kind and friendly as I waited in there store I will definitely be coming back to get new speakers as well.

An
Review №9

If anybody wants to instal an amp,or speakers I so recommend to everyone to go to WEST COST CAR AUDIO. They are very professional, well organized and they explained every little detail perfect, they guy who helped me his name is Nemo. They treat your car like if it’s one of their own, they made me feel comfortable to the point I would trust them with the people I care about. Price are really reasonable specially with the awesome work they do they take their time to fix and install everything. Also I didn’t think they would be able to install my amp, and speaker that same day but they DID !! P.S. this review is for the people who come to their website and write bad reviews on how expensive it is, if you want a well job done but don’t have the money to AFFORD it then don’t come in . Otherwise keep your negative comments somewhere else. Everyone I recommend for you to come to WeSt CoSt CaR AuDiO . A++++++++

mu
Review №10

They over charge you double for ofc copper wire....and wont price match! Go to arden audio or pacific audio...dude at pacific offered to just give me the 4 guage ofc....that goes to show what they are all about!

So
Review №11

I just had my Kicker speakers and amp ran to my stock radio in my Lexus. They did a professional job.Had everything tucked away nice and neat.This system absolutely bumps. Sounds great I just need to upgrade my stock speakers in my car. Thank you Mike and the crew who hooked me up. I would definitely go to West Coast Car Audio again.

Fr
Review №12

Great job on an alarm system installed. Great price too. They even fixed an issue from a previous install.

Mi
Review №13

They were very helpful and professional.

Br
Review №14

100% will be going there again, they did a phenomenal job with my car system. Very good price for the quality of work and the premium customer service, will for sure be going back

Tr
Review №15

Great place, I have brought my truck in multiple times, they have done my back up camara, stereo and sound set up! Great prices, have never felt pushed to to buy anything. Best customer service!

ph
Review №16

Needed a Clifford security system installed for a 1999 f250. Had Mike hook me up. Made a great deal and had the job done quick! Big thanks to him and John who installed the alarm system. John did an outstanding job installing the security system and explained to me how the alarm works.

Ca
Review №17

Called to ask for a price on things my husband would like and was told I have to bring my husbands truck in to be provided an estimate...... if it’s supposed to be a surprise gift for someone special don’t expect to get a price range without having the car available for them to see

M
Review №18

Hooked up with Big Mike today.Came all the way down from Cameron Park and it was worth the drive. He walked me through the whole process for setting up my wifes ride with some serious bumps. His crew did a great job. Very professional team. Im gonna bring my truck down next!!

Ju
Review №19

4 system always straight up excellent installs fast cant say enough!

We
Review №20

Best place by far. Mike took the time to show every option and even promised to have it done same day.

Ke
Review №21

These are the only guys I go to when I need anything done involving audio. Since day one, getting my subwoofers installed 1.5 years ago, these guys have always treated my right, given me little deals here and there. Very affordable speakers and head units. If you need something done quick, easy, and affordable, West Coast Car Audio is the place to go.

St
Review №22

I feel like this place mainly just wants to upsell everyone (every car stereo place though). That being said the equipment was good. The install was fast but I immediately had wiring issues with in the 1st 6 months. They are friendly and helpful though for the most part. As far as car stereo places go, I would go back.

Ne
Review №23

Once again Mike at westcooast solved?the issue i was having with my sony deck the installed perfectly for me. Clock kept changing the time on me. Mike took the time pushed a few buttons havent had a problem since thanks mike......

Wh
Review №24

Went and got a new stereo and backup camera and MJ gave great customer service. I would recommend west coast car audio and return there myself

Bi
Review №25

Amazing 👏they fixed everything I needed

sc
Review №26

Great Stereo Shop! Good guys for sure.Everything you need. Picked up an Alpine Head unitAnd amp. M60. 12 Alpine bass tu!be. Sounds great! Few issues my fault. But they helped outAnd boom. Thanks guys. Recent customer! 😉

An
Review №27

I have mixed feelings about my visit so Ill write an honest review. I brought my old car here before for tint and there was bubbles so I knew not to go here for tint again and thought they couldnt possibly mess up a subwoofer. The guys who installed my amp and sub did a great job, especially considering I showed up with a car full of junk on a Friday afternoon. It sounds okay too, after some adjustments. The thing is, I specifically asked for 1000 watts. Half way home after picking up, I knew something was wrong. I had a 500 watt amp and two 250 watt subs instead of the 1000 watts that I repeatedly asked for, but they were closed. The next day the salesman I dealt with insisted that a 500 watt amp and two subs that can handle that 500 watts IS a 1000 watt system. I was shocked because Ive installed systems in all my cars and dealt with music equipment for as long as I can remember and this is not a thing. A guitar speaker cabinet and head unit, for example, would be advertised as 200 watts because it is 200 watts of power, not a 100 watt head and four 25 watt speakers. I get that the speakers can handle that divided power, but nobody adds the watts the amp outputs with the watts the speakers can handle and calls it whatever the outcome of that equation happens to be. I called around to other audio shops and nobody does that. The dude played me. If I knew I would be getting half the power I would have done it myself for so much cheaper. He told me it would be 300$ more to upgrade to the system I want and that my old 1000 watt amp was weaker. The ease and straight face with which he told me that I have a 1000 watt system with a 500 watt amp makes me think this is what he does regularly. I encourage everyone who brought their vehicle here to check exactly what was installed, as some others may not be as electronically inclined and susceptible to being taken advantage of. I also encourage future customers to be thoroughly verbal with the salesman in order to prevent this. Although, I thought I was thorough, considering I specifically asked for 1000 watts many times. Just beware and be aware.

Pe
Review №28

Adrian set me up with a completely new audio system in my Mazda 3. 2 new front speakers with tweeters, 2 new rear speakers, and a ported 10 sub. Killer set up man thank you!

Ja
Review №29

Took my car there to have for speakers installed and an amp and he wanted to charged me over a $1000. Told him to go fly kite your crazy. Took my car to Rolling sounds on Madison Ave. and paid $482.00. My advice is never to take your car there you gonna get overcharged.

Sh
Review №30

All my toys get audio from West Coast Car Audio!

Ro
Review №31

Had an alarm put in and its been great no problems

Ch
Review №32

They always have great stereo equipment in stock.

Da
Review №33

Nothing fancy here, but if you are looking for an aftermarket stereo or other electronics for your car, well worth coming by. Clear pricing, solid work and nice guys too.

Ka
Review №34

Great prices... Great customer service. Got my windows tinted here. And even fixed a bubble that showed up a few days later. Never gave me any problems. I definitely recommend.

Br
Review №35

Mike made the process simple and quick! He gave me a great deal on install and gave an awesome array of recommendations as to what products I should consider that didnt break the bank. Definitely recommend!

Ge
Review №36

Great customer serivce, Honest service which is hard to find these days! Great system at a great price!

Ro
Review №37

Had some unique needs. After explaining everything to Nemo. He seemed to completely understand my needs and actually had some better ideas. after discussing price on entire install I decided to move forward. Got me in the following week, although the job had a lot to do and it took a total of two complete days to accomplish. Workmanship is excellent. Completely trust these guys to do the right job the first time!

Ro
Review №38

Good place to shop on a budget. You should do your own research before shopping here they will sale you anything that they can with out knowing all of the products

An
Review №39

Easy appoum

vl
Review №40

Excellent place to get car alarm on! Worked on my 04 Jeep they did a great job.Good pricing! Highly recommend this place! Thank you guys!

Je
Review №41

Friendly staff, great service and a lifetime warranty on installs. Cant beat it. Installer took his time and installed my new alarm with care and made sure I had full knowledge of its functionality. Im a satisfied customer knowing theyve got me covered if anything goes wrong.

An
Review №42

Great work and great prices! Went in needing to get an alarm installed, and was able to get same day installation at a great price. Really clean work, I checked once I got home and all of the wires were neat and organized. Would recommend to anybody and will go back if I ever need to.

Da
Review №43

Good place. They have handy accessories for purchase. Which I did. Mike is very helpful.

Za
Review №44

I had all the speakers including the subwoofer and the stereo replaced in my SUV. They did a great job and it was cheaper than some of the other places I priced. They also repaired an alarm system on an older vehicle I had.

Br
Review №45

Always a great place to obtain high quality car audio at affordable prices. Excellent return/warranty policy and price matching for some brands. This shop is Fleek.

Ms
Review №46

This place is awesome. Nemo is more than willing to take as much time as needed to match up your needs with the perfect sound system for your vehicle. Im on my third car installation because I know I will get great service and top quality equipment for my car. As usual I had a smile all the way home because it sounded so

jo
Review №47

Helped me out with my truck when the power locks failed and couldnt get the doors open. Tried multiple different shops but this was the only place that could actually fix it. Professional and decent prices

Mi
Review №48

Mike had us covered. Seen that we had 2 small children and took care of us immediately. The job was done in a few hours and everything is working perfectly. Im bringing my commuter car there next and the truck after that

Do
Review №49

Takes care of their customers

Ru
Review №50

I bought and had an alarm installed at West Coast Audio a month and a half ago. The alarm remotes battery has died 2 time in a span on 45 days. I replaced the battery last night and this morning the battery was still good but it wouldnt unlock my car. I manually unlocked my car but my car wont start due to the alarm not disarming. Luckily I was around the corner from my work so I walked there.

Mi
Review №51

I am driving from California to Michigan for college and for my birthday as well I asked my dad to help get a car alarm and key fob.They said they could do it for 170 but we said no so they said 140 and we said ok. After I got my car back it worked at first but then after I left the key fob would not work properly. I called and spoke to Mike who said that has never happened before. I asked if I could bring it back but they said they were too busy and i could bring it the next day. I had to leave to Michigan the next day at 8am (before they open) in order to make my orientation on time. It started to work again so I thought I wouldn’t have to bring it. As I’m driving to Michigan it works maybe 1 out of 10 times. I don’t know what to do. We can’t get our money back and I’m already in a different state. I want to go to a place that can just do it right or know what they’re doing. I’m already barely scraping by to go to college and don’t know how I’m ever going to get it fixed. I have a Toyota Corolla 2015. I don’t know how hard it is to program these cars but I want to find a place that knows how. Waste of $140 that my dad paid for, but was my birthday and going away to college present.

Ju
Review №52

The guy was not friendly poor customer service.

Wi
Review №53

Awesome place. Prices are great. Ive brought basically every car Ive owned for alarms. Never had any issues at all. Have bought audio from them as well with no issues. Definitely recommend this place.

Da
Review №54

This store really took care of me. I am not very knowledgable about what makes some speakers better than others, and when it comes to amplifiers and subwoofers it can get confusing.Mike and Isiah really took the time to help me find what works best for my vehicle, and I walked out with some great equipment. They assisted me in finding the best fit for my budget through comparing brand prices, sound quality differences, and what will fit best for my needs. They were even nice enough to give me a discount on top of the great service! I will definitely be back....And I did come back again three days later to get a sub and amp. I had lots of questions, again, but having already built a rapport I was fully confident in the choices we made.West Coast Car Audio is a great place to get the hook up on whatever it is you need... and Charlie did a clean job installing everything.

Jo
Review №55

Great place for stereo speakers and anps

Da
Review №56

Jammed with inventory, you will find what youre looking for.

Su
Review №57

Scheduled a time to meet, waited 15 minutes without acknowledgment, went to another car audio location. No problem.

Ro
Review №58

Bought and had an entire system installed and windows tinted in my 370Z. I was very happy with my choice.

Me
Review №59

Great products, helpful, kind, knowledgeable staff. Honest. I would recommend them to all.

tr
Review №60

HIGHLY RECOMMEND BEST CAR AUDIO PLACE great service very friendly GO TOO WEST COAST CAR AUDIO!!!!!

An
Review №61

This place is highly recommended everyone is very knowledgeable and the customer service is through the roof especially i want to add mike as a go 2 guy exceptional customer service thank you very satisfied customer. !☆☆☆☆☆

Tr
Review №62

I stop by here to check out due to the nice reviews and rating. They are 4.2 stars for a reason with how nice the gentleman was. I was helped by a guy named Nemo on a stereo deck. He brought out 3 different lines they carry and explained the difference between the products. That blew me away with the level of service he did to make me feel comfortable in purchasing a stereo deck here. He wasn’t pushy and was really down to earth. It made me feel very welcome in buying a product here. I highly recommend this place to anyone that is in the market for stereo stuff. They are very informative and friendly with a huge line of stuff to choose from.Thank you once again Nemo and I will definitely recommend my friends here.

De
Review №63

Get your slap here.

Jo
Review №64

I have been going to lots of car audio shops in town and this place was the most highly sophisticated and offers many price range of products plus theyre an authorized dealer from brands they sale at their store and you get treated with respect and high customer service. I went to this store on 02/14/16 and Mike helped me, I will definitely be back and recommending this place to everyone.

Mo
Review №65

They have very good customer service their prices are very affordable unlike other stereo shops around. Install was very clean aswell. Thank you guys for your work n professionalism.

S2
Review №66

No idea what happened but I went in to get my amp and sub re-wired, my deck worked before going in and then half way through the install they tell me my deck doesnt work.. how? Either way he tells me that the only thing I can do is buy a new deck so it cost me another $70 that I wasn’t planning on spending.. idk how it just stops working as soon as they go to re-wire it.. but whatever

Ky
Review №67

They install my new radio in my truck even tho my original plug was cut. Other big box stores didn’t want anything to do with it. Customer service was 11/10

Ga
Review №68

Best place in Sacramento they will make sure your sound system Bumps!!!!!!!!!!!

Bu
Review №69

I had a issue installing a stereo because of GMs on Star with the blows system. I was having a bad time but they fixed me up really fast thanks man. I also left my truck for over a hour with no issues. Thanks guys

pa
Review №70

The guys there were great & helpful.

Ni
Review №71

Place to go if you need alarm or audio. Make sure you ask for Mike cool dude..

To
Review №72

They have awesome equipment and good prices.... Also fast

S
Review №73

Very pleased with the service. We took 2 vehicles in. One for a new stereo and rewrie. Another for a new deck and alarm. It was 430 pm and he was willing to do both right away. It was so hot outside and we did not want to be stuck in the heat, so we left one vehicle and would bring the other back. He said they could still do both before they closed at 7. We left to go get some food. He tried to call me several times about my car but my phone was on silent. We returned shortly after. I could tell he might have been a little irritated, but I understand because they were just trying to finish and needed my approval to do so. We were going to go get the guys Gatorades because it was like 107 out, but one of their guys went and got some before we did. They finished both cars in under 2 hours. Before we went to West coast we went to another place down the street. The guy there was rude and treated me like I was dumb, would not take any vehicle that day and would not make an appointment. Its like he literally did not want my business. The guys at West coast were completely different. They were nice, more knowledgeable and had better prices. Chose West coast they were awesome! Thank you guys for helping us. I havent had a radio in my car for 8 years! And we are now we are going to take a long road trip to Montana.

Sh
Review №74

Had what i needed and at reasonable prices

Ol
Review №75

1st is Overpriced. Its 100$ more per item compare to Amazon. Items cant be returned even if you dont open the box.

Da
Review №76

This place is the best, takes care of you and stands behind their work. Been going there for over 6 yrs now

An
Review №77

Super helpful staff! Knew what they were talking about and super knowledgeable! Hooked me up and got me exactly what I wanted.

Py
Review №78

Started off with great customer service this was my go to shop....then I felt disrespected by the owner Rick who seemed to get upset at the fact I didnt want to buy his product because I found a better deal elsewhere. The shop is always so cluttered and if you need something basic fixed you can expect to pay at least $50-$200 for them to tell you that they dont know whats wrong with your equipment. Staff was okay....not as professional as most shops. I would honestly recommend going to a different shop.

Sa
Review №79

Best place to go for stereo systems and alarms i recommend them to everybody... Staff is incredibly help full and know what there taking about not just trying to make it through the day to get costumers

LN
Review №80

Pretty much what youd expect. They do reasonable work at reasonable prices. I also like that they dont have an attitude like some places. What sux tho, is they dont really have chairs, so if ur waiting, u can chill by the door , there is alike a step or something I waited on. But I was satisfied with the work, 3 stereo installs so far, no issues, except for one time, they told me that in order to put in this deck they might break the dash, because it was an old car,so the plastic was really brittle. Which was fine I just wanted music. Overall great, just get some chairs lol

Ho
Review №81

Cool guys nice shop, they did a good job on my install except they didnt hook a remote wire up so my battery was dead the next day.

To
Review №82

Very good prices, quick installations, and very friendly workers. If you need anything audio for your car this is your place!

Lu
Review №83

These guys are alright. Give em a try...

Da
Review №84

These guys are the best in town. Me and my girlfriend STRICKLY go through West Coast Audio

Ro
Review №85

People are really good at what their do .

Da
Review №86

Great experience, will do business with them again.

Ju
Review №87

They have all the information you need and polite and respectful

ni
Review №88

Talked to mike about getting a subwoofer that would fit in my single cab truck ended up getting the works thanks truck sounds great funny when i pull up and people not thinking all that bass is coming out my lil truck #headturner lol

Ri
Review №89

Customer is great and a huge selection of inventory for all your car audio needs. Always willing to work with you.

St
Review №90

Did a good job

To
Review №91

Was told over the phone to bring in my audio equipment got on the freeway for 20 minutes to arrive at a price of almost $900 for a install, I guess since I didnt buy the equipment from them they got to find a way to tax somehow and its a simple install that I minus well do myself thanks for nothing

Br
Review №92

High quality work and best prices around!

Ch
Review №93

I called to get an estimate on installing my 2 speakers and amp and was quoted $85. I came in this morning at 11:20am to get my speakers installed and was told it would cost me $170, a very large price jump from what i was quoted but decided to let him finish the job. He told me it would be a 2 hour wait. They have no waiting area in the shop so we were stuck outside waiting in the heat. Came back to check on the progress a little over 2 hours later and was told he just started 20 mins ago (non chalantly) and said it will be another hour to an hour and a half. These people arent that professional and arent very considerate. Its now going on hour #3 and still not ready. Worrried how well the work will be. Wont be coming back here again.

Al
Review №94

Poor customer service. Overpriced.

z-
Review №95

Messed up my electric wiring. Constantly draining car battery. Pretty much destroyed the car. Poor customer service. Very unsatisfied

ch
Review №96

Great place awesome service. Always my first choice.

Ba
Review №97

Nemo an Hammed take good care of u.

Ca
Review №98

Great prices very helpful and very good customer service!

sa
Review №99

Not real happy spent 700 on a deck and some speakers and now the deck is bad but they wont replace it because its obsolete. Irritated

Br
Review №100

Rude and unfriendly, doesnt find being professionally friendly valuable to their business .

Information
65 Photos
100 Comments
4.3 Rating
  • Address:6230 Greenback Ln, Citrus Heights, CA 95621, United States
  • Site:http://www.westcoastaudiocar.com/
  • Phone:+1 916-726-7630
Categories
  • Car stereo store
  • Audio visual equipment repair service
  • Auto parts store
  • Car alarm supplier
  • Electronics store
  • Window tinting service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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