Mi
Mingzhou Oriental Import
639 Northland Blvd # B, Cincinnati, OH 45240, United States
Comments
Jo
Review №1

I ordered around 40 items to resell. About 7 of the items I received either had a crack in it or they were broken. They were not damaged from the shipping courier. The product quality is terrible. Their measurements are also inaccurate on some items. I highly recommend staying away from this company unless you would like terrible and poor product quality.

Be
Review №2

I ordered two game boards, playing stones, and bowls for the stones from this company. After ordering, I received a call saying they did not have the particular product I ordered in stock.This is a relatively common situation with companies of this type, since they typically move a large amount of stock. They had two items that were similar, one of lesser price but made of the same wood as the board I had ordered, and one slightly nicer and more expensive board made of bamboo. I asked that both boards be changed on the order to the bamboo board and the call ended.I then received another call - The bamboo board wasnt bamboo, it turns out. Its wood. I ask what kind, and the lady says I dont know, but its solid and very heavy. Its a nice board.. This is the point at which a wise man like Abraham Lincoln or Yoda would have backed out of the deal entirely, but I decided to be an impulsive man that just goes for it, like Dule Hills character from the movie Holes.When the boards got here, it turns out the solid, nice board was veneer over particle board. The veneers on both boards were imperfect, bubbled, and had visible residue in several parts. Wiping the residue off with a damp cloth also wiped away any of the tan wood color as well, leaving unsightly bleached spots. The particle board underneath the board is also imperfect, and has voids that are visible through the veneer. There are minor tears in the veneer on one board and major(about the size of a dime) on the other.The boards were inexpensive, so perfection was not to be expected. Even so, it would have been nice for the limitations of the product to be explicit. I sent them an email which explained that while I was not seeking a return, I was disappointed in their business practices. They sent me back an email that said Thanks for your feedback and nothing more. This is business that is so usual for them, apparently, that they have become desensitized to criticism and view it as a mere bother.TLDR:The board I wanted wasnt available, and I ended up paying more for a far inferior piece that did not arrive in good condition. The company was unapologetic and made very clear that they could not possibly care less. If you buy from them, do so expecting the lowest possible quality, inaccurate product descriptions, damaged goods and(possibly) bait-and-switch type tactics.

Information
2 Comments
1 Rating
  • Address:639 Northland Blvd # B, Cincinnati, OH 45240, United States
  • Site:http://www.moriental.com/
  • Phone:+1 513-674-1857
Categories
  • Oriental goods store
  • Importer
Planning
  • Quick visit:Yes
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