Nice store with quality luggage, but the real star here is the staff. They know the products, are friendly and are wonderful to talk to. Very enjoyable experience.

I purchased a tumi laptop bag online and had some issues with it so I brought it here. They were fantastic helping me fix the issues. The selection for luggage bags wallets is really good for such a small foot print. If you need things monogrammed this location is able to ha dale it for you no wait. It’s a good idea to keep an eye out for sales if you can wait. If you are looking for parking it’s not to bad and you can park in the garage if your looking to avoid weather.

Bought the Tumi alpha continental. The screws on the top of the handle came out and the handle can not be closed (retracted). I Took the bag to my local shop in Kenwood Ohio for repair. I was told they would order a new handle, 3 weeks later I call back to check the status and I am told they can not get the handle they are on back order and should ship my bag to the service center. I travel for a living and need my bag and expect better quality and service for $800 bag. Sorry Tumi this not the brand experience it should be. For those that might be considering an investment in Tumi products, I would consider my experience before making your decision to buy.

Great luggage and great staff. They are very knowledgeable, cute and funny. Big help to me before my trip to Europe. Thanks guys ❤❤

Deron is always helpful and knowledgable. He makes sure to go out of his way to make sure the customer gets what they need.

Pleasant place to shop with a pleasant staff. They had what I wanted

Great Sales Support! Thanks!

Excellent sales staff.

Love this place.

No ice people

Overpriced average bags