If I could give this company negative stars, I would. My first contact was via a phone call and the woman was exceptionally pleasant. I suggested that we continue our dialogue via email as our time difference is quite substantial. Here we are, 1 1/2 months later and ONE return email. I have attempted to call numerous times to no avail. I have even gone slightly up the corporate ladder, and no return phone call from anyone. Evidently, customer service is not one of their stronger points.