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Salem Hardware
6401 Salem Rd, Cincinnati, OH 45230, United States
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Salem Hardware
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Pa
Review №1

Steve is really helpful and efficient. It is a friendly neighborhood hardware store.

Fi
Review №2

The store has everything you could ever possibly need!! Im am amazed how much he can fit into that small store and its well organized and he knows exactly where everything is. I go here all the time and I cant think of a single time Ive gone in there and not been able to get what I need.Great selection, great service, fair prices. Highly recommend.

Ha
Review №3

Cool hardware store, small but packed full of goodies, including the simple hardware I couldnt find at the big box stores (Lowes and Home depot).

Ja
Review №4

This is THE best hardware store in Cincinnati. They always have exactly what I need for any project and couldnt be more helpful or insightful when doing a project. Keep up the great work!

Ro
Review №5

Multiple times Ive showed up when it says they open at 10 and its closed. Wouldnt recommend

Di
Review №6

Great friendly place to get advise and have the right tools to get the job done!

WI
Review №7

Great hardware store. Has everything anyone would ever need. Helpful and kind.R.W.W.B.A.

To
Review №8

I do not work at Salem Hardware but I was in the store today when Tim Burns was there. I was talking with the customer he was referring to in effort to help out. If you ever need help, say something at the store. Why run away and complain online?

Jo
Review №9

The owner is great. Small shop but amazed he has everything. Prices are on point for the convenience. He knows the houses in the neighborhood and stocks the unique items for homes built in the area.

Ba
Review №10

One stop shop for everything you need for your hardware repairs

De
Review №11

Always rude. I like to support local businesses but I wont be going back to this one. I said nevermind today because he didnt seem inclined to help me...and he said, Good. Obviously doesnt want business.

To
Review №12

I love being able to run right down the street and always find what I need

nb
Review №13

Dingy little store run by a hateful little man.

Da
Review №14

Always really liked Salem Hardware since I was a child and that was long ago, haha. Great small town local hardware store with good advice and supplies on hand and happy to do business with any local small business especially a much needed local hardware store ! Buy your Scotts Step 1,2,3 and 4 this Spring and dont forget some spray on Weed Be Gone ! Hope they still sell firearms and knifes like back in the day. I miss living nearby this store. My Grandparents shopped here ,my parents shopped here and I shopped here ! Be sure to support your local small business or you may loose a valuable source in your hometown !

Cr
Review №15

We are doing a deck job in the area. We needed some hardware and found Salem Hardware. It has a good selection and the staff is very helpful.

Be
Review №16

Neighborhood hardware store. Large variety of items for size of store. Staffed by friendly, helpful owner.

Jo
Review №17

I live basically right across the street, this is my first stop for anything i need hardware/home repair wise. Owner and His daughter are always very kind and helpful.

Wi
Review №18

This place is awesome

Br
Review №19

Im new to the area and Salem Hardware is great! No matter what project your working on chances are Salem Hardware will have what you need.Have been in a couple of times when someone came in looking for a specific item such as a brand specific hinge for a fence that they didnt carry and the owner Steve didnt hesitate to help them find a local business who would have it.

Za
Review №20

True there is some political material around as others have stated but the owner is very helpful. I just visited again where he took time to explain what I needed to do in a project. When I realized I didnt have cash he let me take the material home and told me I could pay later. Very positive experience start to finish.

JA
Review №21

I had a great experience. This place is a jewel in the Anderson area. I was in a bind and thought I would drop in and see if they could help me find a certain kind of nut and bolt. Steve was super knowledgeable and probably saved me a ton of time trying to find what I needed. I recommend this hardware store to anyone who wants in depth knowledge and great customer service. Great prices too!

Kr
Review №22

This is a great hardware store. I walked in for the first time today looking for a specific plumbing/appliance item. After having no luck at either Home Depot and a local plumbing supply store, I decided to try here. I am very glad I did. The man running the store was so helpful, and he put together something that ended up being perfect. I returned a few hours later for an additional project, and he was just as helpful the second time. I will keep going back. The store has just about anything a homeowner could need, and the man working today had a wealth of knowledge (something large home improvement chains, like Home Depot/Lowes/etc, lack).

ti
Review №23

This store is great. Its old-school. Its local. Its a neighborhood fixture. Its got hard to find stuff in it. The owner is a good guy as most of the local residents will attest. He has answers, opinions and likes guns. No problem. I have never experienced anything but courteous behavior and satisfied customers while in his business. Thanks for keeping it local.

Da
Review №24

Extremely helpful, always have what I need in stock. First stop every time over big box stores.

Ma
Review №25

Have everything. Owner knowledgeable and funny to chat w. Glad small stores can still stay in business.

Zh
Review №26

At the store at 538pm. Indicates they close at 6, but already closed. Id call before driving out.

Ja
Review №27

Very LGBTQ Friendly! The man clearly has a man-crush on Donald Trump and I just think thats the cutest! Keep it up!

Ke
Review №28

This is the type store that our grandparents were used to. When you walk in the door there’s someone there to point you in the right direction. I have known the owner since we were kids, he has done what thousands have failed to do in keeping a small business going in the age of big box stores. Keep it up Mr. Duffey, even though you spell your name wrong

Ry
Review №29

Salem hardware has just about anything you could need when it comes to working on the job or on your home!

Ca
Review №30

Love this place. Always seems to have what Im looking for. The owner is very helpful.

Ge
Review №31

Very expensive compared to a big box but they have lots of oddball hardware. If I recall correctly his rotary cultivator was around $42 and a very similar cultivator was roughly $27 at Home depot

Mi
Review №32

Salem Hardware is one of the finest hardware stores I have ever shopped at. The owner is helpful and friendly. What a great experience.

Da
Review №33

Do not come expecting friendly service. Good selection of stuff, amazingly well-packed space, higher than big box prices but super convenient. Every time Ive said never again over some petty argument with the owner Ive been back as it really is a great hardware store.

Te
Review №34

The store stocks many of those odds and ends you cant find at the big box store. Socket head cap screws in all sizes, switches and lamp cords, bronze bushings, even fahnstock clips.... If you know hardware you will love this place!

Be
Review №35

I just can’t respect a place so divisive and hateful towards a majority of the clientele.

Ma
Review №36

Great store, they have bulk hardware and they have know how. Owner has a great disposition, but if you want to come in and argue politics with him, then you get what you deserve.

Lo
Review №37

Have gone here for as long as I can remember. They will have things that you cannot find at box stores. Great people!

Ju
Review №38

The owner was less than friendly. The sticker said the fuses i bought were 3.99. He gave me a total of 7.47 i showed him the sticker on the box and he said he couldnt sell them for that. I will never go back to this hardware store again.

Gl
Review №39

Walking in, I couldnt figure out whether this was a hardware store or a right wing pleasure palace. They seemed to have hardware items, so I continued in. Before I even began looking for what I came for, I saw the owner (at least, who I assume to have been the owner) guffaw out loud over a naive question from a customer. The customer meant no harm, but was treated as if they completely interrupted the owner. I like to use local stores, but I wont use this one. Youll be treated much better at Lowes or Home Depot.

Sc
Review №40

Friendly and much more helpful than the big box stores, they were able to answer all of my questions. I go here for all of my hardware needs. Buy local!Dont believe the 1 star reviews since the middle of 2016. The owner put up several Trump campaign signs and this is just the usual liberal nonsense of trying to silence opinions they dont agree with. Its funny how liberals are all about free speech until someone has the audacity to disagree with them.

Wi
Review №41

Its a great place you can fine everything and anything you need for a house or a business whatever you need he has.

Jo
Review №42

Great place. Had what I needed and great service..

Al
Review №43

Great service, great staff, the owner knows what is best and he is very honest.

ca
Review №44

Best hardware store around! Sure, politics come into play sometimes but you have to have a sense of humor! Its his business and he can run it how he pleases! If you arent a snowflake, this is the place to shop! The owner is very knowledgeable when it comes to every item he sells and projects you are working on. If you get offended by the political commentary then I recommend purchasing a hand warmer to use on your butthurt bottom. They are usually located on the front counter or to the left next to the cleaning supplies.

Ke
Review №45

I always want to support local neighborhood business especially one that is as well stocked as this one is. BUT the owner of this store can be very rude most of the time I have gone in there. The last time I was there WILL be my last time. The owner was too busy changing light bulbs to help me make a purchase. Instead he stayed on the ladder and made condescending instructions to me on buying 60 ft. of tubing. I finally walked out. My wife has had the same experience with the owner. The hired help are fine but I will not be treated like that again. So I guess it is back to Home Depot.

Jo
Review №46

My favorite hardware store for all I need. Owner is extremely helpful even for small sales.

An
Review №47

DO NOT shop here. The owner is an angry, antagonistic lunatic. Tried to return a $14.00 product a month after purchase with original receipt - he threw it back over the counter at me and told me to take my business elsewhere as he didnt take returns after 15 days. He then added a couple of insults as I walked out the door with my young daughter. Real classy. So much for supporting local businesses - go to Lowes or Home Depot, dont make my mistake.

Pa
Review №48

Excellent hardware store. Everything I need, and a dedicated knowledgeable owner who is happy to assist with anything you need.Now a moment to address the negative reviews.You will notice all of the negative reviews are complaints about the owners political affiliation, or gruff nature. I lean far left, but personally I dont care who he supports or if he fakes a smile every time I walk in.If I cared about these things I would go to Home Depot and be greeted by a saccharine smile and a teenager giving me incorrect information on how to complete my latest project.The guy runs an excellent hardware store. If that is not enough for you I suggest you reevaluate what it is you are looking for.

Jo
Review №49

Owner would not leave the counter to help me because my order was too small. In addition I was very patient while he finished a personal conversation with the person in line in front of me, so if I was in his spot I would have gone out of my way to assist a customer that had waited. Instead he basically told me he was too lazy to help me with what I needed because it was less than $1.I am an independent contractor and spend thousands in the area on materials, his loss.

Ri
Review №50

I couldnt bring myself to squeeze 3 stars out of this store. Very, very overpriced but for the cost of gas to go to Lowes or Home Depot, you are going to pay for convenience, a lot more. Some minor organization but ZERO help finding anything and no directive signs! Place smelled like a liter box? The cashier was flat out rude and un-knowledgeable. It had a little of everything but that is to be expected in a dying breed, the small neighborhood hardware store. Had they had some level of service, a non-hostile cashier or at least reasonable price minus the cat smell I could have eakd out a 3rd star, not to be. Spend the gas, go to a big store and enjoy the experience, this is a stop of last choice.

Br
Review №51

Went in to buy an extension cord and had a 20% off coupon from recently purchasing a house. He treated me like a con artist as if I had made a fake coupon. This guy has issues. I hope his business fails. I will never step foot in that shop ever again. Been in there a couple other times and the guy is just always in a bad mood.

jo
Review №52

The staff is friendly and very knowledgeable. Always enjoy my stops there.

Ch
Review №53

Great place! Has almost everything Ive needed, and good service.

A
Review №54

I always want to support local businesses, but Ill drive to the other side of town before I spend a dime at this place. The owner is extremely unkind and unprofessional.

Co
Review №55

The owner is completely unhinged.Edit: if you read below my review, youll see that like a typical thin skinned, overly emotional manchild, the owner decided to respond to bad reviews, obviously not understanding that you need to have a thick skin to be a business owner. The owner loves to pick fights on Facebook about political issues that he has no understanding of, then cry when his illogical arguments are torn apart. Im sure this store was good in 1954, but in 2017 theres no reason to bother.And yes, Ive been to this store. The owner is much more interested in pushing his political agenda than selling products. Maybe hes in the wrong biz?

Br
Review №56

This place is the worst. Never helpful in any. I live 5 minutes from there and glady drive 20 minutes out of my way to go somewhere else.

Jo
Review №57

Great advice and many odd parts and supplies, a great place to get those hard to find things.Support small business and your local community shop here.

Pa
Review №58

Knowledgeable staff. Helped me get the right paint and explained EXACTLY how to use it.

Ch
Review №59

Excellent service, knowledgeable staff.

Mi
Review №60

A great and helpful hardware store

To
Review №61

Would love to shop small business (and usually do) but cannot justify shopping here. The owner, Steve, is very angry and rude. If you dont believe me, I challenge you to find any other small business with as many negative reviews (on various sites) as Salem Hardware has. Or, simply go buy something and make the mistake of asking a question - youll never go back. Its a shame, would be a cool store if not for the owner.*** look no further than at his own response! Emotional, child? Im just a customer that does not want to spend my hard-earned money to be treated like sh**. So yes, Ill burden any other business with my money. How are you in business again?

Pa
Review №62

Owner can be rude. I dont appreciate his offensive signs on the front of the store, therefore I will not be patronizing this shop.

Mi
Review №63

Less than one star if possible. Terrible customer service, owner is off putting, unfriendly and unhelpful. He is clearly more concerned about spreading his political message than he is about keeping and attracting customers.

Ja
Review №64

Very Friendly and Knowledgeable staff

Ma
Review №65

Honestly, I cant believe how mean someone can be and still be in business. Im a single mother, dont know much about taking care of the house, and went in with what I thought were some simple questions. The guy working there sneered at me and laughed at my question. It scared me and my children, and I left crying. I live around the corner, and Im almost frightened to walk by.

Bi
Review №66

Not worth your time. Rude owner, sloppy store, over-priced items. I personally witnessed the owner get angry with a woman who he felt took too long finding her credit card in her purse. I can deal with the in-your-face pro-gun messages all over the store and the polarizing political signs he puts on Salem Ave, but to be outright mean to customers is ridiculous.

De
Review №67

I want to support local but not when the guy has a serious attitude problem.

Mi
Review №68

Has the odd ball stuff that the box stores dont

An
Review №69

Great service

Ju
Review №70

First time going to this place, last time I will ever go back. I didnt even make it in the door because they were still closed at 10:51 when there hours were 10:00 am. I asked the lawnmower repair guy what time they open and he said when he gets here not a minute before. Overpriced garbage.

Pa
Review №71

Too junked up, crabby employees

Te
Review №72

They have one of everything

Br
Review №73

Little on the high on their prices

Information
39 Photos
73 Comments
3.6 Rating
  • Address:6401 Salem Rd, Cincinnati, OH 45230, United States
  • Site:http://www.salemhardware.biz/
  • Phone:+1 513-232-0111
Categories
  • Electrical supply store
  • Cleaning products supplier
  • Hardware store
  • Fastener supplier
  • Key duplication service
  • Paint store
  • Plumbing supply store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–4PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:No
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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