They were very helpful to some questions but not to others. I had a specific question that the kid was unable to answer so Ill probably end up going to another store.

They provided great customer support and helped me create a my Cricket account with HBO max! I had no issues, besides for the dread hair guy who seemed a bit hostile towards his coworker. It was pleasant left out with a phone.

A plus. Professional, courteous. Great service!Edit: Came back and they helped me get my phone back on track!

I came in on Saturday the 24th Jason is the rudest one all he was after was a sale. Wouldnt explain nothing the store was gross. Came back Weds the 28th spoke to a Sarah who was the sweetest she explained everything about a new phone. So I bought a new phone and Joshua was so awesome putting my information over which Jason said he couldnt do. Sarah and Josh are the best

Josh and shara did a great job of helping me with my service. The guy with dreads messed me up bad last time. Wont be dealing with him from now on.

Its a great store with excellent customer service! Definitely in holiday spirits.

Josh and shara provided Great service, they truly value their customers. I came in couple days back, I had a problem with my phone and they took care of it. They had a few other customers, but they did their best to help everyone, love their team work.

Very impressive team! They were all super helpful, professional and courteous! Joshua J. and his manager delivered outstanding customer service! I highly recommend doing your cellular business at that location!

I went into switch companies and 2 young ladies was there last Thursday. They was so sweet and helpful. There was 2 men there early in the week and they was so hateful but decided give it a second chance Im glad I did. Sarah and nickie was so sweet helped set phone up and everything

Genuinely helpful staff. I had many questions which they took the time to diligently answer. Needing many phones for work, I needed the best prices of course which they were able to offer.

I was impressed with the willingness to help me as I was researching prices here as well as their competitors. Josh and Jason were willing to provide me with information regardless if I would decide to use their service

My daughter stopped to get a case and they talked her into an upgrade to the tune of $116.

I came in to find buy a new phone and Josh helped me out right away and got me the phone I wanted with a reasonable price. I am very satisfied.

Sara and josh were great and very patient. We thank them very much for the service they offered.

Always friendly when i come in and always willing to help.. Clean n friendly..

Josh was very helpful. He showed me how to use my phone. He is rated more than a five star.

Very nice young woman very friendly never seen her there before. The young man with her was nice as well. My phone stopped she helped me and then helped me Bluetooth to my car. I will be back to do business with Sarah and. Josh.

Went in for new phone was greeted by young lady very pleasant and sweet.. she gave me a great deal all smiles best one there. Her name is sarah.

Provide amazing service, help me pay bill and set up my phone correctly.

From one business to another, we need to support eachother whenever excellent work is done! As a small clothing out-of-home shop, I need phones to answer calls from my suppliers and customers. The owner was very helpful with guiding me through what I needed and offered me very reasonable prices. I dont leave reviews usually, however the work done at this establishment has been excellent!

The customer service representatives were so helpful to me with purchasing a new phone and they even took the time to switch all my data from my old phone to my new phone. They were very nice and put my new case abd glass protector on my phone themselves! They answered all my questions!

Joshua Jeffries and Sarah Croucher delivered fantastic service today at Cricket on Reading and Paddock. They were both helpful and informative. I recommend this store to anyone needing help.

Josh help me get my phone back in order, couldnt work my hotspot, but he did it! He deserve a raise 😆.

Josh and Sarah was very helpful was put on wrong plan and they fixed it with no problem you should hire more people like them

Ahmad was so helpful. We went in there to get my daughter a phone for her birthday. He was polite, well spoken and kind. Norwood cricket closed down and this is the next closest one to our house. I was pleased to have had such a positive experience and look forward to coming back in the future.Ahmad went above and beyond in regards to his customer service skills. I just want to say thank you for that.

Josh was excellent in helping me set up my cell phone and provided great customer service

The guys were very helpful especially Josh he took his time and showed me everything I wanted to know great Customer Service!

Josh and Jason were a big help and very informative. This is the only location I come to.

Very fast I got 5 iphone and I was only there for 20 min he was very fast

Always are nice and do their best

They were so nice and sweet Josh and Sarah was so much helping today.

Always, very friendl helpful, I really appreciate, them being there.

They were great, Josh and shara saved me!

Great People & they always have deals on everything from Phones, phone cases & car mounts. Definitely give them a visit , highly recommend

Lovely staff, they let me use the toilet without buying stufWill definitely buy something next time

I went in to pay my bill and I was being overcharged the clerk corrected it but the funny part about the whole situation is the same thing happened to the guy before me. Hummmm?!?

Great customer service, thanks for helping me out and giving me the best rates!

Really nice staff members gave me some great prices on a few phones.

The employees were very professional & honest....

Gave me quick and good advice and helped me with my phone, i will come back for sure!

The best cell- phone store you can find in the city, with the nicest staff!

The customer service representatives answered all my questions and made me feel so welcomed, great store! -Ai

Excellent customer service, relatively great prices and a wonderful store atmosphere!

The service was great enjoyed speaking with them they helped me a lot I am a senior citizen thanks for them

Incredibly kind and welcoming staff! Been there a few days ago and if i have another problem, i am gonna visit you again for sure!

It was great the guys were very helpful!

Excellent service from. Josh at the reading rs office.

Great smartphone store with amazing service and helpful staff :)

Spent more time doing something else.

Josh help me a lot! The other guy just made jokes and wasnt taking me seriously. Josh help me get my phone together.

This is the place you gotta check out they are great

Owner was very helpful. Service was excellent. Ill be going to this location for all my needs.

Josh was very helpful i will return to this store

Excellent customer service, really appreciate the kind staff!

Josh helped me set up my phone and got it workings.

Manager Zo, is the problem solver. Great customer service. Highly recommend this location.

Josh was very helpful and patient had it not been for his excellent customer service I wouldn’t have accessed my email!Thanks Josh

Josh is an Amazing Worker Cricket is the Best.

The store is great and the personal too.

I am surprised how great you areperfect

Good customer servtvicr

The service is so good , one of the best

Very helpful and knowledgeable ........

Very good customer service!

Thank you for the advice, I will be back again soon!

Ok person help out

The service was great

Have just a person that works there but he wasnt knowledgeable about any of his products.

The manager over there is such a nice guy. He really helped me out with my new phone and transferring over my data. The customer service was awesome!

Great service & nice people

The staff is friendly and very helpful.

Zone was fantastic. Very happy and friendly towards me. Even helped set up my gmail

I came in to get out the rain. The clerks were nice

Really nice people

Best ever

Zo is great

Came in because I needed a new phone and Zo was awesome sauce he helped me get a great new iPhone 8 and threw in a case and protection screen very professional and speedy to everyone who entered I’ll be back

Very rude. Told me as a customer i basically watsted their time in acquiring about a phone. Plus they prices are about $20 - $30 higher then regular cricket stores. Go elsewhere.

Employees were really nice to me. Very happy with my visit

Cricket rep was very helpful and nice. Would recommend to family and friends.

Awesome workers and nice people. Very pleasant

Friendly Service good to do business with

My sales rep went above and beyond to help suit my needs.

You can take care of your mobile phone needs at Cricket

Excellent staff

Dont care for cricket service

Have been part of this service for many years

Great location

Zo is a gem! Great service and smiling staff 😬😬🙃❤️❤️❤️❤️❤️

Terrible prices

Outstanding phones great values

Zo and will are so nice

Thank you for the superb service!

Very helpful and very professional

Good Service

Got a great phone

It is good.

Registered for AUTO-PAY

Hate this store always slow

Good service