I was told it would be 2 1/2 - 3 hours to pop two tires off the rim and new ones on. I had a customer driving a U-Haul truck and was stranded. Luckily I found a small shop that would help me get the customer off the road in a timely manner.

The computer in my car said low air pressure in my passenger side front tire. I pulled up to the Eastgate Walmart auto service center in the back and ask the old guy running the department if I could get some air put in my tire that it is showing low on my car’s computer system. He didn’t want to do it. His reply was it didn’t look low to him. He didn’t even want to check it with a pressure gauge.. after a short argument he gave in and put some air in it. I use to take my car and truck there for oil changes. I think I will take it elsewhere from now on.

The only issue I have with this place is it takes so long to get what ever done I had 4 tires put on ( really good price by the way ) but my husband dropped the car off at 9am and I got a text message at 11am. They either need to hire more techs or teach them to go faster. It shouldnt take 2 hours to put on 4 tires. I know this because my husband was a supervisor at a tire shop for 10 years, a smaller business and less workers.

I use to take my truck to the Evensale location but the last 2x they claim they cant change my oil because they cant get the filter off

Extremely unprofessional and false hours posted. Went in before 7 and didnt even see an employee til 7. Then was informed that they stop taking cars a quarter til so they can close up. Absolutely ridiculous customer service. Will not be going there again.

Prices are crazy like everywhere else wanted oil change.

Quick, cheap, good for oil changes. Be sure to come on an off day or non-peak time versus a weekend.Hard part is that hardly ever anyone at the desk there and you have to wait a bit to get service. The mechanics (not the desk staff) are much more with it, one even checked my brakes for me.

I called them 10 mins before arriving here and was told that they were able to do an oil change for me. I then get here ready to have my car get done because thats what I was told not to mention that I had my 3yr old and 1 yr old with me because again I was just told on the phone that they could do it. So I walk in and am told its a 1 to 2 he wait.... So then I had to proceed to either walk around the store for at least and he and a half or leave with my to small children... Which I left because I didnt want to walk around the store with this virus going around....

The store was clean and the mechanic were knowledgeable about their jobs but while I was waiting I walked around the store and have never felt more embarrassed about things in my life . I had an employee ask me if I was stealing because I was spending so much time looking at phone covers . They called up front in my presents and told a manager that the need to have security watch me and described my 7 month old baby my wife and myself to a tee. 2 minutes later for the next 45 minutes we had a oily haired under cover security watching us hovering over us in the creepiest way. I felt so wronged its not even funny will never go back in the walmart in Eastgate area.

Sometimes its a long wait but its hard to beat the prices.

They are now open for oil changes, batteries headlights but no tires till march 8th

I ordered tires online. I usually go to TIRE DISCOUNTERS but i was trying to save about $100. The purchase went well and i was notified by text and email that the tires had arrived. I called to make an appointment as it said to do online but the service guy told me they were not accepting appointments. I was told i could just show up on a first come first serve basis. I was also told mornings were the best time to show up. Auto center opens at 7:00 AM and I got here at 7:30 AM. I was checked in at 7:45 and told my tires would be done in 2 hours. TIRE DISCOUNTERS take about an hour.The car never got pulled in the garage for over 2 hours and the whole process of removing my old tires and mounting the new ones took over 4hrs. Ridiculous. I pulled in here by 730 AM and left around noon. Do yourself a major favor and spend the extra $100 and go to TIRE DISCOUNTERS and save yourself 3 hours or so. Will never buy here again.Edited on 9/09/20It has been about six months since my tire purchase which i paid for the lifetime rotation. They have temporarily closed due to the virus and want me to drive 50 miles to one of their auto centers thats open to get my tires rotated. Its funny how they can stay open to sell their stuff but dont have anyone available to fulfill their service obligations. I see all the tire discounter stores are still open and fulfilling their obligations. If youve read the reviews on this store then you know there is no way you should go to walmart for any automotive need period.

This experience was a good one. The manager Dave was a big help. They couldn’t put my tire on because it was a slightly smaller size (right size was not in stock) but they lent me their jack and 4 way and I pulled it off on my own. They had me out the door pretty fast. But... on Sunday they close at 6 not 7, like it says on here, so don’t go there expecting it to be open like there info says! Other than that 👌

Guys in the garage were awesome they usually are specially Dave went there at opening this morning to get an oil change before I went to work they pulled my truck and immediately did my oil change in no time but then they computer did an oil change audit then they tried to find a manager which took 20 30 minutes then it took said manager another 20-30 minutes to actually do the audit tried to explain to them I was going to be late for work didnt seem to matter they were just worried about doing their audit

We bought our tires online. The price was very good and hard to beat. After waiting for 6 hours (dropped the car off) we were called only to be told that the tire size was outside of the allowance (I was replacing the tire size on the car...which had been the same for 5 years, just not what was recommended from Ford). So, apparently Walmart policy wont let them change the tire size to a tire 5 mm on the shoulder size.Once I went to pick up my car, I was told I owed $66.00 before I could get my car and keys back. When they never did anything to my car.....Now, I have to wait 45 minutes for a CSM to return money from a purchase that I could use at 99% of other tire installers, just not here.So now, Walmart gets $0 from all of the frustration from literally one of the dirtiest stores in the tri-state area.

Be prepared to wait a VERY long time for someone to get to you. price isnt bad but wait time is crazy long just for someone to help you to get on the list for your car to be fixed.

My experience was absolutely horable! Not only did the wait last longer than 2 hours for puting on 2 front tires they also somehow messed up my car. And it is now sitting at there store and they cannot do anything about it because they do not know what is wrong with it. And I was quoted $10 a tire and I was charged $50. I highly I recommend this place and ask you to please go to anyone else

Fast oil change at a great price.

Went there to get 4 new tires on my car. Got a call about an hour later that the employee who worked on my car broke a lug nut. I will not be going back. The manager was very good and professional in solving the problem. I will never recommend anyone going there.

Complete waste of time. Called this morning see if they had my tire size in stock, they did. I arrive sit in the waiting area over an hour before they told me that did not in fact have my tire in stock. I would understand if I came at a busy time and had to wait in line but this was 7:20am this morning. No cars in front of me and 4 techs not including the guy at the register who quoted me for their non existing tires.

I had the worst store experience ever today at Wal-Mart automotive.went there at 8:am to get 2 new tires installed it took over 3 hours and it wasnt busy .I was exasperated as I watched through the glass the employees were all moving slow and would stand around and talk alot work a little then stop and talk alot more I told the management but they did nothing just acted like they didnt care it was the way it was and not even the asst store manager did anything!!! I dont recommend this store for any automotive work they just dont care and they knew and could see you watching them but the still moved slow talked alot and did very little work.

Ok time for a review on this place. I came here two times but now i have to talk about it. Everytime i walk in it appears they hate to serve people including me. The first time i came in was on a thursday at 5 and all i needed was a oil change and they refused to serve me because it would take to long there was only 3 cars there. They also close at 7 so i dont understand how they cant do this service with more than 4 guys in the shop. Now i came in today to hope that it improved but NO. I came in at 5:45 for another oil change and to have them look at my tire and he said it would be one or the other. I also didnt even get greeted. Not a hey how it going not a we will be with you in a moment just a guy walking up to me frowning and saying what do you need. This absolutely sucks so bad id rather go down the road to jiffy lube and pay 40 dollars more just to get better service and quicker times. Great job walmart another lost customer.

Got me in and out in less than an hour for tires. Great job!

Good people and good service quick

Absolutely horrible service. To add insult to injury, the Goodyear tires that were installed were dry rot. Ive used Walmart auto care for years in other cities...but this location is a cesspool of apathy and pathetic customer service. Save your self a huge headache and use a different location.

Service is always backed up but worth the wait for a cheap oil change

Not happy with the service only get what they want to sell you left the service center and did not get what I went for

Broaden my 2005 Ford expedition to have one tire change and it took 3 hours to of the hours it just sat in a Bay and they didnt touch it But I watch him do like 10 oil changes not even so much as and apology for the long wait I will never go back to eastgate walmart for any service.

Decent prices on items needed...But if you need too find someone too help you good luck..Also when you do find someone and its for auto work be prepared for a long wait..they never have enough tecks working too take care of the volume of work that comes through there shop so in turn long waits and a lot of turned away business...

There Auto Center in Eastgate is very slow I stood there for 20 minutes before someone asked me if I needed help.

Service was terrible. Took hour and half to patch a tire. Ase certification yeah right

Staff went out of the way for my wife when her battery died in the parking lot of the lot right at closing time. One of the employees installed the battery for my wife in the parking lot after the store was closed. You cant beat that customer service. I would go to this location b/c they go above and beyond.

I i dropped my van off at 12pm they said it would be at least 3 hours so i i end up getting a ride home and leaving my van there, 2 days later still no call . i go in to pick it up and they have no paperwork or work order on my vehicle 😑

Dont bother calling the tire store or the main number, they have yet to answer the phone. And I have tried to reach them several dozen times.

They were short on staff in all locations.

NICE place just been remodeled and still a little disorganized ,but nice &friendly.

Its very hard to find someone to ask a question if you have one. I had to get my phone out and call the front desk to get help buying a battery.

About killed my car once by not replace connection after getting an oil change

Fast and friendly service

Walmart auto care has always treated us well

Very long wait for an oil change...

Super super slow

Long waits .

Very friendly

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