Overall, theyve always done a good job in a reasonable time. They try to upsell every now and then, but thats understandable for the trade. Very rarely will it cost what it is originally stated, but Ive found its at least close.

Called them today because I got a notification that a van I bought needed the airbag recall done. They said I could bring it in anytime, so I literally went straight there. They had both airbags done in a few hours. Luckily, it appears that Molly had the day off, so I had a wonderful experience in her absence.

Friendly, good service, reasonable prices. When my car has issues or needs maintenance, its often more convenient to take it to this dealer, and is a similar price, compared to if I went to an independent mechanic.

They tell you the problem is fixed. You give them hundreds of dollars, a few days later same issue persists and they just want you to fork over more money with the hope that THIS time your will be actually be fixed. Went in 2016 and this was the case, swore Id never come back, gave them another change in 2021 and its still the same.

Everyone was pleasant and helpful, but the recall repair (scheduled) took a lot longer (4hrs total) than the original estimate of 2 hours. they were extremely busy in the service department and couldnt answer when i called.

I cant say enough about the professionalism and quality of their work. David in the service department and his staff are all super friendly and helpful. I got my repair done quickly and they even gave me a free car wash.

Ive used this dealer twice since I have moved from the Chicago area. I trust them to provide professional and honest service that will allow me to get the most from my 2017 Civic. Took my 2007 Accord to Honda dealer for all services and it was still running at 260,000 miles when I donated it.

David Fischer (Service Advisor) was great! The customer communication was constant so that David could get my needs handled as quickly and efficiently as possible. I will be back, and I will pass my old dealer by on the way.

Knowledgeable technicians that gives services that go above and beyond your expectations!

💘 and life it self thank you for everything

Quick turnaround time on recall repair.

Nice staff, clean and socially distance set up customer waiting area. Free hot coffee and hot chocolate (the later of which I had, and it was goooood!). Oil change was done in a speedy time. Ill be back!

Had the part that I needed problem went away app sensor

Molly was great and got the job done

Great people great service they let you know whats going on with your vehicle before they are finished.

Always good service and detail advice to me..to anyone assuming a honda old, pre new or just new, its never to costy to take care of your honda (here)..or any qualified dearlship! Trust me..i learned? Oils and tires rotated every 3 months..a cars is an investment...remember! thanks superior

Very, very busy service department but seems to run very smoothly. Friendly service. No hassles for me, and everything went well. Im planning to take my new Honda here for all service appointments despite the drive. Will recommend to my friends and family.

Friendly service, good coffee in waiting area, excellent selection of vehicles

Lady on phone was incredibly rude. Wouldnt tell me how much they would charge to reset my TPMS tire pressure system, only that they would charge me $160 to look at it and diagnose the problem, regardless of the fact that I told her what the problem was. I have no problem getting a quote from Toyota for my Tundra. Look forward to selling this Civic and being done with Honda. I will say, at least this Honda returned my phone call, unlike the others.

First time for my Honda maintenance, it was great

Very great social distances Christopher Bomar was the one who take good care of my situation. Thanks to all of the hard working workers that you do for the community.

This is the best service dealer I have ever had the pleasure doing business with. 5 stars is nowhere near enough.

Great customer service

I had an appointment for service for over a week. Got a call day of asking if I could arrive early, I got there by 5 as requested even though my appt was at 530. Sat in waiting area, noticed lights going out around 7pm asked the woman at desk where my car was, the service tech hadnt finished my car and was gonna have to wait until next day. I was furious. They gave me a rental and few oil changes but I live over hour away so it was very frustrating!!

Much better service dept than the others Ive dealt with over the years. Well be switching all of our service needs to this location.

Waited for 6 hours before they could tell us what was wrong with out vehicle. Then said they couldnt fix it and it would cost 1500 for what they could fix. Never going back. Oh we fixed the problem our selves for 60$

Love this place. Does my oil changes

I am satisfied.

Nice workersAlways have a answer to your questions

Awesome service

Service was excellent, pleasant waiting area with free tea and coffee!

He referred me to someone who he claims he trusted and the guy ripped me off at Estep automotive .. I will not go to Mr transmission again or Estep

Wrong order placed for me. Now have to wait 4 days

Flex!

James is the best!

They make my Honda purr.

Nice place

Great place!!

Excellent service!!

Friendly.

Yesss

Horrible

Very good 👍