I want to thank Faith at Jake Sweeney for the outstanding customer service. I even took my son there to purchase his truck from her as well! 100% satisfied! I will be a customer for life, thank you again Faith!

Always treated good here. Free oil changes for a while after buying a new vehicle is also nice. Mike T is a legit dude as well. Good new and used selections. Love my 21 Chevrolet Trail Boss

Faith went above and beyond to make my experience a breeze!So professional she listened to what I wanted and didnt want about my vehicle! My family and I will be with Jake Sweeney as long as she is there!

Miss Faith was great on helping me and my family! She made us feel so comfortable and didnt pressure us, or make us feel like we had to buy right then. My husband is very pleased with our experience! Thank you Jake Sweeney we will be back!!

My sales rep was extremely helpful as we waited for my car to be delivered from the train that it sat on for 3 days. He constantly was giving me updates as it was moved around and eventually brought to the lot. He had called me prior to the car arriving and got all of the small paperwork done so as soon as the car would arrive we only had a few papers to sign and I would be driving off the lot. Everyone at the dealership was extremely friendly and helpful as they made the entire experience super great. They even helped knowing I was supposed to be at work at 3 told me to bring the car back the following Monday since they felt that my car hadnt been detailed enough but didnt want me to be extremely late to work. The entire team made me feel like I was really being thought about throught the entire experience!

Had a great experience! Faith Burton was very nice and wanted to help me get into the right vehicle. I’d suggest everyone to go to her if you’re looking for a new vehicle

Bought 2 cars here. Faith was my sales person. She found the car I went there for, got it off the showroom floor and we took it for a drive. Got back and before I hit the chair she had me financed. After a little negotiation we had settled on a price. Noticed there were a few issues that needed to be fixed to the car, they took care of it right away. Faith even delivered the car to me while I was at work. The experience was great!!! Thanks Faith.

The only complaint I have is I specifically asked for it for it by 2:30pm. The lady put on the ticket to be done by 1. However that did not happen I got it around 3:30. Every time Ive brought my truck there, its been a good experience and they have been done in the timely manner by the time I need it back. This is one time thing so I am still going to recommend and refer this service center.

Excellent staff that goes above and beyond to try to help there customers. We dealt with Jacob Dewayne and Ryan very well satisfied with the service! We got our car at Jake Sweeney!

Omg!!! My Jeep is everything & so is FAITH!!!! I told her I had to be at work & out of there by 2pm. She had everything ready upon my arrival. Everyone was friendly, professional and accommodating. They had me on the road by 1:10!!! Fastest finance deal I’ve ever done. Highly recommend FAITH!!! Can’t say enough about her!!! Great experience!!!

John was super nice & very helpful. He walked us through the steps of buying our new car with ease. Everyone there was very warm & welcoming. This was a great experience & our second buy through this dealership. They really are at the top of their game & we are so pleased for the second time. KUDOS GUYS!!

The Survey was great but the issue with my truck isnt. The torque converter issue needs to be corrected properly! Just changing the fluid will not be a permanent solution. I need to know what is and Chevrolet needs to fix as soon as possible. My vehicle only has 32,000 miles. So the people at Service and the mechanic were great,but i need my truck fixed....not for a band-aid to be put on it. Please inform me of a permanent resolution

Thanks to Faith we are Lifetime Jake Sweeney customers! Her patience her understanding of our budget she literally helped us find the perfect vehicle that met all of our needs! We were not prepared to buy that day but we had no reason not to! We love our new Jeep.

This has been the quickest process ever. Faith Burton has been wonderful. I will tell all my friends and family to come see her. She has chocolate, lol.

I was quoted in person that a new programmed key would be $87. Then a week later the quote jumped to $217 due to adding a 1 hour labor fee. Google says programming a new key should only take 5-10 minutes.Next, I waited over an hour and finally asked how the work was going. It was done... they never came to let me know it was done. How long did it take to complete the work for $217? 10 minutes maybe?Big wait. Dishonest quote.

My sales rep was Faith. I told her I didn’t like buying cars at dealerships and that it takes hours and I didn’t want to spend time like that. She said she would not do that to me. I was only there a couple of hours and everything she promised me in the deal she took care of for me. I highly recommend Faith at Jake Sweeney Chevrolet on Kemper Rd in Tri-County and we love our 2019 GMC Acadia.

Always great service so far! I just bought my 2021 Chevy Trailblazer about 5 or 6 months ago and it’s running great. Always outstanding service the girls who register you for what you need are always fantastic! Just go there :)

Unfortunately I didn’t have a great experience. I contacted several times by email looking for a jeep when someone did get ahold of me she sent me pics and I never heard back from them! I bought from another dealer! They did have a good selection!

Upon pulling into the service center I was met with pretty good customer service until I walked into the garage where I waited as if I didn’t exist. The woman who greeted me told me which person was free but when I walked down to their desk, they were not and gave me a very dry “someone will be with you” after waiting a few moments. I felt like I was interrupting the staff and felt very invisible and out of place. My car was done in a quick manner which I appreciated them for but the rude customer service happened again when I returned. No greeting. I stood there feeling very foolish as I watched a few reps talk amongst themselves as one of the women were apparently going on break and brushing her hair she told me someone wouldBe with me soon. I stood there very awkward watching not knowing who to go to for service. I wish there was another location to go to because I do not want to return here. Luckily this was my first oil change and was complimentary or I would’ve been way more upset to pay 100+ dollars for such terrible service. I didn’t think it would be hard to be treated as if I mattered but apparently it’s too much to ask.

Faith, she is the most reliable sales rep, she got straight to the point I trusted the process I told her what I want an she understood the assignment an we got it done, thank you so much‼️

Purchased a car from Michael Appleman, absolutely professional service, I was treated amazingly. I’d surely come back to be serviced buying a used car here in the future. Totally recommend for car sale needs!

Dante was so intuitive and Knowledgeable, He really helped me and my family out!! I recommend him to anyone who is looking for transparency and honesty.

Faith has sold us 3 cars! I wouldn’t have bought them if it wasn’t for her. She navigated us through what are needs and wants was and helped us find the right selection to our future. We love new cars we are very excited about are purchases!! She is an asset to Jake Sweeney! They are lucky to have such a employee!!

Inquired about a truck and I live a distance from there and tried to get an idea of what we could work out as fast as trade and ext. but Mr. L.A. Johnson Jr was rude and unwilling to help. I will take my business somewhere that wants it.

Process was seamless! The salesperson ( Brad) knew his stuff and went above and beyond,and the financial person made it go fast and painless. We were out to buy a Honda or a Ram, but changed our minds and bought our first Silverado. We are happy!

When I arrived to the dealership. I was greeted by the service rep. She was very friendly, identified the reason for my visit, and got me in and out in a timely manner. I love this location. I drive out of my way to receive this particular service and hence why I purchase all my vehicles from them. I had an awful experience getting the same service at the Mazada West service but that’s for another day! Keep doing what you’re doing here! Cheers

Rich Blank was great! Very friendly and knowledgeable. Talked easily about the difference between the differences in the models (Trailblazer RS v Trailblazer Activ). Finance department (I’m sorry but I think his name was Lewis, but forget) was equally friendly and helpful. Rich took time to show all the features and explain all of the experiences that I will receive and can expect from Chevrolet and Jake Sweeney Chevrolet in particular. Looking forward to my new ownership and Chevrolet experience!

Brad was awesome in the sale of my new trailblazer! It was seamless and easy. He was amazingly helpful and communication was often! I have and would recommended Brad to help anyone purchase a vehicle.

Over the past few months I have been through the ringer trying to trade in my old car so I could get my ex husbands name removed and had no luck. Then I was put in touch with Dante and he was able to help me and get me a new car all my own so I could finally have my ex husbands name removed. I am very grateful for all the work and help your dealership and team gave to me. I will definitely recommend you to all my family and friends and I will be returning when it is time to make a change but that will not be for a very long time. Thank you

Travis was great! Thank you Travis. However, it is truck month and you are suppose to get $1000 worth of accessories. We were charged $1495 of the steps. Also, once we got in finance we were hit with an addition $1500 for paint protection WHICH we did not discuss. I work at a dealership and I know how much paint protection cost. We should have walked at that point! Bad on us for not, bad on Jake Sweeney for sneaking that in.

Rickey Steed/Car salesmanJake Sweeney ChevroletOn June 3rd, my wife and I purchased a 2021 Chevrolet Tahoe LT Model. This is our third Tahoe.When we initially made a visit to Jake Sweeney several weeks ago we were introduced to Rickey Steed. Our first impression was, he is professional and polite, and he was attentive. He answered all of our questions and provided additional information during our initial visit.After several weeks of doing our due diligence of research we decided to reach back out to Rickey Steed, we were ready to make our purchase. During the purchasing process he went above and beyond in an attempt to locate the specific Tahoe for us. Although it was getting late, he did not rush through the process nor made us feel pressured in any way. He communicated every step he was taking throughout the process, it was not a guessing game. Rickey showed us he is honest and trustworthy.We had a great car buying experience with Rickey Steed! He will be our new car salesman for many good reasons! We had to tell our former Chevy dealership GOODBYE!

My salesperson made an extra effort to make sure I was purchasing a vehicle that was both in my means and matched my needs. I am 100% satisfied with my service and purchased truck!

Bought car only due to Dante who was our salesperson. Went to a couple of other dealers and found the folks who tried to sell me a car not very good. One person did not listen to what I wanted and had me come in for a test drive. We get in the car and the specific items I asked for were not in the car I was driving! Went back to your dealership only due to excellent treatment I and my wife received from Dante....

I went in around 10:15am for oil change and check problem with slow leak in right rear tire. They changed the oil forgot to rotate and fix leak. I take some responsibility because I didn’t have wrench for security lugs. But I can’t believe how long it took than I had charge of $45 for tire repair totally I feel is out of line for tire repair. I left at around 1:45pm. I have purchased my last two vehicles from this dealership. It will be hard for me to come back after. Thanks. Bob Bond I don’t want anyone to get in trouble because of my comments.

Jess was great with her customer service. Repairs needed was less than I thought it would be, and got my car back in reasonable time. Dealership price was a little higher than other repair shops but I feel good about the work so Im good.

Great experience from the moment we called to ask for information about a 2021 Preowned Chevrolet Silverado. D’Juan was very attentive and took the time to answer my questions and made us feel our business is appreciated. He specially detail cleaned the vehicle before we arrive to the shop. He walked us through every step and was very patient. He made us feel like at home, he was very humble and made us feel less nervous about the big purchase we were making. Thanks D’Juan. You are the right fit for the sales department, we wish all the luck in the world!Cecilia Nunez & Rony Pintos :)

Ken was great. He helped make the buying experience simple and helped me get every discount I could.

I was told 3 weeks ago my new radio would be in and ready to install. I had to call Derrick myself, he has not reached out to check status. I had my oil changed, paid $120 for service and got my car back with low air in the tires and an alert my windshield washer fluid low. Maybe I am mistaken but oil change service includes checking air pressure in tires and fluid refills.

Found the new 2021 car I was looking for when supply was limited here. The first car I bought in high school at the age of 17 came from Jake Sweeney. I am 65 years old and still buying from Jake Sweeney.

My salesman, Justin Gwinn (Jeep Tri-County (Cincinnati, OH) did a great job at making this experience painless. He met me in service and described to me what would be done along with the technician of fixing my door handle. Once the technician took my car away, Justin then provided me with a loaner for the day so I could still be mobile and handle my work obligations. He contacted me once my car was complete. When I arrived and dropped of the loaner vehicle, which was a 2021 Jeep Grand Cherokee (super nice!), my 2018 Chevy Equinox Premier was waiting for me with the key already in it. It was an easy exchange. Lending me the Jeep Grand Cherokee was a nice move because now I want one and will definitely be back in a couple years to get one. Justin did a great job and made the process seamless.

I went to the Chevrolet dealership on kemper an Dante helped me into my 2022 trailblazer! He got me exactly what I wanted for the payment I wanted. Couldn’t be any happier with my decision. Will definitely come back!

I was a little bummed to have not heard from anyone while my car was getting serviced but when I called in, I was told my car was ready to go. They fixed it within 4 days and were extremely flexible with me. I told them I needed my car and Stephen Vogt took initiative to go ahead and order the parts ahead of time so I wasn’t without my car for long. He has amazing customer service and was extremely helpful. Would definitely recommend this body shop.

I went to tri county Jake Sweeney today with a mindset of wanting to get a car but I didn’t think I would be able to get one but Dante sat me down ran my credit and everything and was able to set me up with a car. I got me a 2022 Chevy trax. I’m very grateful and appreciative .

I went with a friend who was looking for a car and the first person to approach us was Faith. She was there for both of us through everything and I couldnt have asked for a better sales woman than Faith. Shes gone over and beyond to make sure we both got what we were looking for!!!! Loving my 2020 Kia Sedona! Thanks again Faith!

Travis was a very friendly salesman. He addressed any concerns I had and answered all my questions. My experience was very enjoyable. I ended up buying a 2021 Trailblazer! I will definitely get my next vehicle from Jake Sweeney! Thanks Travis and Jake Sweeney!

Jacob Stuckey is amazing! Couldnt have had a better person to help me find my dream car!

Even though I always end up coming back 2 or 3 times each time I have an appointment, I get excellent service while Im there. This time was no exception. I approved service through text message, but the techs didnt get the message until I was already gone. Tiffany called and said I could come back to have the filter installed. After coming back the tech apologized for not seeing the message and installed the filter in the check in area so I didnt have to wait. Unfortunately, he forgot to reconnect a sensor and when I got home, the car wouldnt shut the fan off. So a third trip back and the foreman took a quick look, connected the sensor, made sure everything else was in place and I was on my way again. Everyone is always friendly and service is pretty quick.

The staff Derrick McWilliams was very pleasant and he greeted me with a smile. It is a nice feature to have work stations , Wi-Fi and charging stations so I could work from home while waiting on my vehicle to be serviced. Your staff seem well bonded and display appropriate office conversation. All of my vehicles have been purchased and serviced at Jake.My greatest concern is that it usually takes 2 1/2 hours for an oil change and tire rotation .

Chad was fun and super easy to work with! We enjoyed our experience and it was well worth the drive from the Indy area!

Dave Davis from the body shop handled my body work perfectly. Looked just like brand new.

I came in without an appointment immediately after a road crisis of loosing all my motor water. Before getting to you, I had turned into a shell station to stop the car. To my surprise it had dexwater. I filled the car container and headed for you. Upon my arrival, I found the car container only had a1/3rd full. I was able to know what was needed before I left the car. I am impressed you had time for me.

I took my 2014 Malibu in for service and they charged nearly $1000.00 for the repair and the warning lights appeared again three days later. I took it in a second time and they told me they couldnt fix it, that GM no longer had parts for my car. The rep suggested I go to a junk yard and try to find the parts and have some other mechanic fix it. I must say I have purchased 5 cars from Jake Sweeney and never thought they would treat me like this. The problem is an air bag warning light and that is a safety issue. I feel at the very least I should get a refund if they cant fix my car. Its a 2014, which isnt a really old model. I was in the market to buy a news car within the next few months . I have always purchased GM Vehicles for myself and my business vehicles, but am having serious second thoughts about Jake Sweeney and GM as well.

Great service and price.

Dwayne Smith was beyond helpful. Took us from looking, researching ,even buying . He offered great help and even better deal. To good to pass up. Thanks for taking so much time and answering all of our questions . Shout out to mark for walking us through the financials way easier than we thought. You rock Dwayne !!

Treated mt fiance great. Got her out of her current 2wd Renegade and into a nice used GMC pick up. I wish I had the same luck when I tried. Either way, a good deal was given and she left happy.

Very friendly and helpful people, glad to work with them

Service was great and a young salesman was really awesome, Im looking for a new truck so I be looking for him.

Car engine light was on brought here for service. The car was here for three weeks. I called about updates on the car and the Sam (female) the rep that was working with me gave me the run around each and every time. Finally after three weeks of no car they called to a say it was fixed. I came to pick it up and and less than an hour the engine light was back on. I came back the same day and they said it was something that they did not fixed how ever the problem they said was already listed on the paper work as fixed. Once again on July 12 2021 I am here again being given the run around the engine light is back on. And I am supposed to have a new engine? The customers service sucks here. I will change my review once they have fixed my car but until then. I also asked for a corporate office number but they referenced me somewhere else.

I went into Jake Sweeny Chevrolet used cars to look into trading in my current car for a larger vehicle. We had spoken to Steven earlier that day and explained that we couldnt come in until late in the day to discuss our purchase, due to work schedules. Steven still brought us in and was kind, and compassionate and stayed after hours to get things squared away for us. Steven went above and beyond to get us into a vehicle that we love. I couldnt be happier with the service we received and will continue to go to Jake Sweeny Chevrolet for all future car needs! Thank you Steven!

DO NOT BUY A CAR FROM THIS PLACE! Faith Burton sold my brother a car and lied about the full amount and monthly payment amount. This place is great if you’re looking to get ripped off, and lied to about everything when it comes to price. Additionally, they will give you someone else’s paperwork (with all their information) and claim it was a mistake. Also the 3 day void is a lie and they won’t take responsibility for their own actions. I would rather buy a car at a buy here pay here. We will be contacting BBB and I will tell everyone I know to stay as far away as possible from this corrupt place.

Terrible service. Temporary tags expired on new leased vehicle, reached out to salesman to figure out where my new tags/plates are, no email or phone call for 5 days. Once he finally got back, he said they were on their way and should be here on the following Thursday. Two days later, he figured out there was an issue with a payment. We fixed that issue and he said they would be send out to me. Over fourteen days later and still no tags/plates. During this process, I received no phone calls, only emails that were always delayed. During the 5 day period of no contact, I tried to ask for the manager, they said he would not be able to help and didnt transfer me. I tried to email the sales manager, no contact from him as well. Never will come back to this trash place again.

My name is Sydney Allen. I met with Dante Hendley and it was a more than wonderful experience. Sharonville location. I was able to get financing fairly quickly. Highly recommend to anyone in search of reliable transportation!!

I have to tell everyone in the tri-state area, Oh, Ky, or In there is no better place to buy a vehicle than Jake Sweeney Chevrolet on Kemper and 747! Great customer service from the time I pulled into lot. Michelle and Yolanda at customer service desk friendly, helpful and beautiful. Then Chad my sales guy, my friend is a gem. He works efficiently and professionally to make customers happy, while saving you money! Lastly, John Williams in Finance, walks on water, ok, maybe treads water! He was the icing on the cake 🎂! A great experience all the way around 👍☺️.

Bought a car here from Faith a couple weeks ago. She is awesome and very helpful! I highly recommend going here if you are in need of a car!

I purchased my car the end of January I ended up in a nursing home for little more than a month after that. It has been driven very little I have insurance that cost about 2000.My car leaked all the antifreeze I was told that it would take a little more than a thousand dollars. I am a senior on limited income. My car is now parked I dont have the funds to repair. So what is the use of getting extra coverage on a fairly new car?

I will never buy another car from here!! No point in getting the warranty because if you drive it and hit a pothole that you didnt know about your warranty wont cover that. No you have to file an insurance claim and spend more out of pocket.

*RADIO WAS WORKING BEFORE SERVICE, HAS NOT SENSE*My 2015 Chevy suburban was delaying during ignition/starting. I had PLENTY OF BATTERIE POWER but car would delay then start, leading me and other more mechanical friends to lean towards a bad STARTER, I also had 4 open recalls.The truck was towed to Jake Sweeney service department.I was contacted and told the battery was the first issue and then they could determine if the starter was the issue. I questioned that being I was certain the battery had plenty power and had been starting the car with a delay. I spoke with the tech and asked why he deemed the battery bad, he responded low cracking amps, I then asked did he attempt to charge the battery or attempt to start truck with a jump box as this deeper diagnostic would help determine and save on my cost. I was told no, but was still asked to buy a battery. I decided to have my truck towed to another dealership.The other dealership stated the starter was bad.I had the car repaired and recalls performed.When I picked my truck up the radio wasn’t working, I questioned the dealership tech and was told the car arrived this way from Jake Sweeney.I payed Jake Sweeney around $150 for diagnostic and NOW MY AUDIO DOESNT WORK!!!I’ve called and had no response. Not COOL!!!I previously purchased a vehicle from this dealership and, welllllll why did I return!Please do better!

Chad was a highly knowledgeable and experienced representative. Any hesitation we had at purchasing the Bolt was gone after his very thorough explanation of how the car operates. It was an enjoyable experience purchasing a car with him.

I had an awesome experience with Mr. Seymour! He was very personal and he helped me make one of the best decisions ever!!! I love my new vehicle thank you all so much!!!!!

I truck was on a recall dealership said my part was in took it in had to get someone to pick me up said about 2 hrs also had to get someone to set with my wife health issues never heard any thing called after 3 hrs said they didnt have the part you should have checked that out before i brought you the truck you sure should have called me before i called very disappointed been buying from you for yrs plus all the customers i have sent you with my gm discount I retired from GM all you are doing with service like this is having our customers buy foreign brought this to the attention to different people at your dealership no apology just said you would look into it very very very disappointed almost ready to buy another new one at this time not sure if I will be back to Sweeney

08/31/21. Jake Sweeney Service is a joke. I bought some New Brakes and Rotors for almost $2,000. That come with 12,000mile/12month warranty. Couple months later I’m having issues, I call in for a service. I get there, they diagnose the car and tell me the issue is from my rotors basically. I tell them I have the warranty, I just came in not to long ago. The service manager tell me they declining my warranty because of the performance of how I drive my car?! What sense does that make? It haven’t been 12 months or 12,000 miles. Never spend money there. Chris Owens is not a good Service manager.

I just bought my first car here and it was such a great experience! Rickey Steed was the gentleman that helped me and he could not have been better! He was very thorough and made sure that I understood every step of the process. 10/10 would go back to him for a car in the future.

The service department did a great job with our installation however the sales department was unresponsive and unprofessional in the handling of our account. Running boards to be installed by the dealer were part of our sales contract. We purchased the car on 6/2. As part of the sale we were told we had to work through our sales representative to schedule the install. He told me 8 times they were on backorder and that he was not able to provide any date as to when they would be available. When I pushed for more information I was elevated to the Sales Manager who actually looked into the order and found out the running boards had been in your possession for 3 months as they were delivered to your parts department on 6/3. This means they were in stock every time I called and not on back order at all but Cleveland was not willing to take the time to look into our order and get accurate information or elevate the request to someone that could help sooner. The sales person was more than happy to make a hefty commission off the Tahoe we purchased but unwilling to do any of the follow up work that was necessary as part of the sales contract. I would not recommend anyone to deal with your dealership as you only care about the initial sale and not customer satisfaction.

Worst almost car buying experience ever! Called in to discuss purchasing a 2021 Trail Boss Custom and was told a price - planned on normal tax, title and fees. Upon arriving the sales rep took my jeep for a drive and came back with a decent trade in value and then we sat down to discuss numbers on the truck. I was comfortable with MSRP given market we are in - However, Jake Sweeny felt the need to add a $2,500 Covid market fee given environment we are in. I felt that was unprofessional as business to take advantage of the situation. I was told good luck that I wouldnt find a better deal or dealership that wouldnt be adding these expenses on. In 3 short days I found a dealership that sold me a 2021 Trail Boss LT decked out leather seats / 6.2 engine etc. for less than what Sweeny wanted to sale the stripped down Custom for. Hate to leave a bad review but they did the same thing to my sister at Jake Sweeny of Kia.

Over the last 30 plus years and 6 kids, I have purchased several new and used vehicles. I have typically used a Chevy/ Auto Mall near my house but have not been pleased with them on the last couple, so I decided to try a different dealership and I am so glad I did. From the very first contact I had with Chad Lingenfelter. I was very happy with his approach on selling. He as very relaxed and understanding of what I was looking for in the purchase of a new truck. Although he was not 100% up to feeling great (allergies) he did a great job. My total time at the dealership was 3 hours.. that is a new record. I have already had conversations with many friends and people who have just commented on liking the truck about going to see Chad.I have to say, one of the top reasons I think I enjoyed my experience so much was the no BS from anyone. Chad and the finance guy were straight forward and honest. I will absolutely be back for our next purchase.

Thank you so much Jake Sweeney for Supporting our local youth @ Southwest Ohio Youth Cattlemen Leaders

Robert Davis is the BEST!!!! I would recommend him to anyone. Everyone was so nice even the financial man whos name i can not remember sorry.. Everything about my visit from start to finish was amazing. They were all so nice and respectful even treated my children the same. AMAZING TEAM!!

I had the pleasure of working with Chris Washington. The entire experience was smooth and no pressure. Thanks for working with me and GL in all you do. (UPDATE) The AC that was supposedly fixed, wasnt. 3 days after purchase I contacted the salesman and no offer to repair. I know I purchased ASIS but, this was an item I mentioned prior to finalizing the deal. I was told it was repaired... I believe this should be on Jake Sweeney to fix. I currently have an appointment to have my mechanic to check... Hopefully not the evaporator (very expensive to repair)!

From Cincinnati Ohio Young Prettyboy40 Hello everyone Jake Sweeney is Fun place to shop for cars Very clean place Great staff and co workers Great Personalities They definitely take the time to show nice wonderful cars I value customer since 2018. I definitely recommend u should visit They will definitely take good care of you Be safe everyone 7_10_21

Absolutely don’t recommend going here. The workers are absolutely ridiculous. The one sat on his phone for 10 minutes playing on Facebook while I stood there. Then I had one doing at least 50 around the corner and almost hit me. Mind you I’m pregnant. And then I go to pick up my car and the lady gets rude and tells me I need to call in advance so it’s going to take 30 minutes just to print off the paperwork. I didn’t even get any work done on my car and I will never go back to them and I will always advise people not to go to them either.

We worked with Dante Hendley and he was extremely professional, and attentive. He gave us his undivided attention which is very important to me in deciding if I will be a repeat customer. Jake Sweeney made us feel welcome, important and valued. We will be repeat customers, and will recommend Dante to friends and family.

There is a mix of results. Some find Jake Sweeney vehicle service over the top always the best experience. Others are frustrated by their lack of results. I had only had the best service experience, but have not purchased a vehicle from them.

Took my Camaro in when washer fluid pump quit working. Mike at service desk was very nice and professional. Problem was fixed while I waited. Very satisfied.

Yesterday, the service department took me in on a same day call and gave my car a complete inspection. I thought I had run over a rock and damaged something. I was relieved. Also, I was offered a fast charge for my Chevy Bolt.

Beau Wiles is the best!! I came in to buy my first car a little nervous and he got me everything I was looking for. He’s a really good salesman and a great guy! I would definitely recommend visiting!

Didnt have to wait long time for oil change and service check. The time they said was pretty accurate. He explained issues I was concerned with to me. After I got home read notes they marked that needed attention. Wished they had brought it to my attention before I left shop. Overall my experience was okay.

Service attendant was cheerful and efficient and my car was serviced and complete before I finished my breakfast across the street at First Watch.

I went here to look for a car. I told the sales guy what I wanted. He showed me a few cars. An old Saturn, Ford Focus and an Audi. All of these cars looked old! I told him that I wasn’t looking for anything like that. I needed a good reliable car. He tried to play off my I’m in an need of a car and just give me whatever. So after I told him those weren’t the cars I wanted he replied and said well how you gonna be picky like you said you need a car. He never even ran my credit or anything. I left and went to kings and got a brand new Camry. I didn’t get his name but he was short, brown skinned and had a ton of acne. So rude.

The gentleman helping me was very friendly!The oil change was very fast this time...1hr 15 minutes.LOVED that there was no upsale today!!

WONDERFUL customer service! Mr. Andrew M. And Mr. Lewis C. were a hoot and EXTREMELY professional. The whole atmosphere was perfect and the staff knows how to have a great time. The two gentleman mentioned above, treated me just like family and made my car buying experience absolutely painless! I would recommend Jake Sweeney to ANY and EVERYONE! Thank you so much Mr. Andrew and Mr. Lewis, I truly appreciate your kindness, prompt service and smiling faces!

Steven Withers was awesome. He helped us find the perfect car with less than 8K miles for a great price.

Fast and hassle free Travis helped me find exactly what I was looking for.

My car needed detailing it needed some attention I need to learn how to use my points Thank you very much and everybody was everybody was nice

Chris Washington sales consultant helped us with purchasing our 2917 Nissan Titan. He was extremely polite and made this buying experience the best and smoothest we have ever had. I would recommend him to everyone that needs to purchase a vehicle. He is our choice to go through from now on. Thanks Chris

Faith Burton was wonderful and made sure we got what we were looking for. If you’re in the market for a new ride, definitely hit her up!!

Brad was awesome. He was straight forward and didnt push anything on me.

Great experience!! Steven Withers helped us with a truck purchase. Fast and easy would recommend him and JS to anyone looking.

Good people, could not get anything,thy tried, they have really nice cars

I do have to say, I was happy from beginning to end. This was my first time in a Chevy dealership. And guess how I got there as I did not have a ride there?. My salesperson Brad came and got me, yes you heard me right with the virus and all it was a random act of kindness. Also I am a senior and not good with electronics Brad was very patient with me showing me more than once how everything worked, he even helped me with the music part as I had no idea how to work it. I was used to a c.d. player. If you are like me and a senior and not the best at electronics ask for Brad, you wont be disappointed you will feel comfortable with him. He did not pressure me in any way and always showed me options. Now a Chevy buyer for life.

The workers were wonderful I got in and out rather quickly