We had our best car buying experience at BMW of Cincinnati North! Throughout the entire process “Kool” Kenneth Powell was first class; he helped us to identify the right vehicle for us, coordinated travel arrangements from the airport to the dealership, and made sure that we felt great about our 5 series!The other staff that makes you feel like VIP include the BMW genius and Crystal in finance!!Our next purchase will be with Ken and BMW of Cincinnati North.

Would highly recommend working with Tyler Farmer if you are in the market for a car. He is by far the best salesman I have worked with while trying to buy and sell a car. He understands your needs and his customer service is impeccable.

Brad has been an unbelievably patient person with my demands and lack of making my mind up. He never showed frustration he was kind and very informative regarding the cars I was considering. I would highly recommend him to anyone considering a new car. I know I would definately utilize him for any future purchases. This is our third car we bought from Brad, he is that awesome.

I had THEE best experience buying my very first BMW this past Saturday with the wonderful Tyler Farmer. He was absolutely professional, knowledgeable and eager to make sure I left feeling AMAZING. I even cried a little. I definitely recommend working with Tyler when looking for a BMW.

We absolutely loved Tyler Farmer at BMW Cincinnati! I never ever felt like I was being sold to. He was super helpful every step of the way and was a true professional and subject matter expert. By the time I left the dealership with my new car, he felt like a new friend. He even checked in on us the day after we brought the car home to see how things were going. That extra personal touch is what makes him a great person to work with. Tyler is someone you can absolutely rely on, someone you can trust and we look forward to buying our next car from him!!!

I had one of the best experiences buying a car in 30 years. Matt Tucker was very professional and very responsive via email. The deal was done before I even arrived at the dealership and the car was exactly as described. Strongly recommend this dealership..

I can’t say enough about the service, the efforts of Matt Tucker, my salesperson, and The Dealership. Everyone went above and beyond the call. I purchased a vehicle from Charlotte, NC. Matt was quick with providing details of the vehicle purchased. Crystal, the finance manager, was quick, provide all the information and I was in out within an hour.

I had an amazing car buying experience. I’ve been looking for a specific BMW and found it on with BMW of Cincinnati North. I worked with Tyler Farmer and he was great throughout the process. No surprises and a seamless process. Flew in from North Carolina, bought the car, and made the drive back home.Post sales support was great. They had a BMW genius named Andrew that walked me through the different capabilities and settings of the car. All around great experience.

This was my first experience with BMW of Cincinnati North, but won’t be my last. Worked with Tyler Farmer to purchase a great certified BMW. Tyler went over and above, met my wife and I literally halfway (between our home and the dealership) so that we could do a test drive during a busy day. Very fair on my trade and made sure our new car was in top shape. Tyler is very honest and up front, easy to work with.

I had a awesome experience at BWW Cincinnati North. The sales team and finance team are the best Ive ever been serviced by.

Excellent experience! Matt Tucker helped us secure the ideal car for us with such limited inventory nationwide. No-pressure sales genuinely interested in finding us what we wanted. Andrew Monahan was our product genius and got us familiar with the awesome car right away. Crystal Harrison handled our financing and was friendly and increasingly professional. Thank you BMW of Cincinnati North for such a seamless buying experience. Highly recommended all we worked with.

I had an excellent buying experience with sales person Jon Ogden. I found my car (BMW M850i) via AutoTrader and Jon was always very responsive throughout the whole purchasing process. He took my previous vehicle on trade for a fair price and helped arrange shipment of my old car to his dealership and then my new car to Omaha Nebraska. My new car is exactly as advertised and exactly what I was looking for. I would definitely use this dealer again.

Cassidy Lowe, the service manager, was instrumental in getting my daughters car perfected. I cannot thank him enough for his time, dedication and attention to our matter. He took nearly a month to make sure we were taken care of. He is definitely an asset and I will never go anywhere else for service, as long as he is there. He answered every call and every question. I value him.

I had another excellent experience with BMW of Cincinnati North. Arrived at 7:30 a.m. for my appointment, met with Tim the Service Advisor and he reviewed everything that was to be done to my X-5. Then checked out my loaner, nice 500 series vehicle. I received my video of from the service technician indicating all was great with my X-5. Service was completed with a car wash and off I went at lunchtime last Friday, great experience again, thank you so much!

Fantastic experience. While looking at a car on their website, I decided to opt to chat. Ishmael quickly got online and helped get us setup with an appointment.He was very proactive and collected all the information needed to ensure we were able to arrive and go right out on a test drive.Through the whole experience he was very attentive and added to the pleasure of buying our new car from BMW of Cincinnati!!Mary and Michael Fox

I had a great experience working with Clay and the team at BMW of Cincinnati North on my BMW purchase. I drive down from Columbus to check out a 650i that I found through Car Gurus search engine. I was looking for a specific model and features and this one they had featured checked all the boxes.I initially inquired through the message system on Car Gurus and Clay reached out to me a short while later to answer my questions. He went out on the lot to verify the car was still available, took a few specific photos to help answer questions I had and texted them directly to me. We made an appointment for a test drive and I made the 90 minute drive there from Columbus a few days later.The car checked out as I expected. A nice comfort thing for me about buying a previously owned BMW from a BMW dealer is i have more confidence knowing the car was serviced there and met a higher inspection standard than would maybe be found at a different dealer or private sale.Overall the experience was excellent. Clay was very informative/consultative during the sales process, and while Im not used to the no haggle pricing policy I did find the asking price to be very competitive for the car I was purchasing. I would recommend this dealership to anyone looking for a BMW, definitely worth the drive from Columbus.

Thee best experience I have ever had, I cane in from DC to pick my car up. Jon the salesman picked me up and did his best to make my experience the greatest!!! Highly recommended him as your salesman. Royan the financial advisor gave me exactly what i needed and more at the price i was happy with. I havent purchased a newer vehicle in over 10+ years but from now on I will only buy from and deal with these two gentlemen at this great dealership. Thank you both for making my experience a great one especially after the horror story i had to deal with before this !!!!

I had the pleasure of working with Tyler Farmer on my recent BMW purchase. Tyler was a great associate in the sales process – knowledgeable and took all my questions patiently (I had a lot of them). Furthermore, Tyler was always extremely responsive and followed-up on any open items.Perhaps the best part of working with Tyler was his straightforward approach to crafting the deal itself. It was a partnership with Tyler taking a strong understanding of the deal I wanted and the ability to come back with a solid offer. If you’re in the market, see Tyler – he will take good care of you.

Kool Ken was a wonderful, professional and helpful salesman. We came in right before they closed but he helped us get everything done and get the car even after they were supposed to close. If you need a car go get help right from him. HIGHLY RECOMMEND this guy. 5 star service

Bought a used 2019 x5 from BMW of Cincinnati North. I came from out of state but worked with Matt Tucker. He made it easy to go through the process, including picking me up at the airport! Also worked with Crystal Harrison in the finance dept. Everyone was very friendly and I received great service. Would recommend a purchase here. Thanks again Matt for all your help!

BMW of Cincinnati North does a great job with the service of my vehicle. Every step is documented and sending video of the vehicle inspection is a great idea. It really allows you to see what the technician is seeing and talking about. Great team!

Tyler Farmer was amazing in the purchase of my 2022 3 series. Would recommend him and the whole team to anyone looking for a new car!

Such a pleasant experience getting my X3 from start to finish! Matt Tucker was amazing, knowledgeable, and super thorough throughout the entire process. Could not have asked for a better salesman or car shopping experience. Highly recommend, and if you’re able to, ask for Matt! :)

We drove from Dayton to purchase a new X7 M50i from Clay and it was well worth the trip to BMW of Cincinnati North. Clay was incredibly accommodating and personable without any added pressure. He worked diligently to get the terms requested and was incredibly thorough; ultimately we drove away with a car that can only be described as a dream after an experience to fit this caliber of vehicle.

I had the best experience at BMW North today! My sales guy Ken was the best! He was so accommodating and easy to work with. I had a tight schedule and he brought the car to me, so that I could test drive it. The customer service is top notch! The finance manager had me taken care of in less than an hour and they pulled my new car on the showroom floor with a bow on it, so when I was finished with my paperwork I walked out to my beautiful new X4. I highly recommend this location for your next car purchase.

Caleb, our consultant was outstanding! He made us feel welcome while he shared his vast knowledge of the BMW product. I highly recommend the team at BMW of Cincinnati North. Now for the dreaded signing, Mr Morris (sorry, forgot his first name) was thorough, expeditious and friendly making this part of the process enjoyable. Thanks for welcoming us to the BMW family

Aatir and Ed have literally killed it. We walked in one day around April to trade in our Mercedes S-class. From the second we set foot at the dealership, we were treated as family. By May we ordered a 2022 M850i GC (which still isn’t here). In the meantime, just because of the AMAZING service I bought an M340i. Don’t go to any other dealer or brand. If you are cross shopping any other brands, pick BMW and come here. Aatir will take care of you, keeping you informed at every step of the way, if you build or even just buy. I am coming from MB, and have had 4 cars from the same dealer. The service, treatment, and everyone there has sold me on BMW alone. I just bought the M340i without a test drive or even seeing it because I trust them. I’m thrilled with my purchase and know next time I need a car I will stick with the BMW of Cincinnati North, rather than any other dealer or brand.Just walk right in and ask for Aatir!! See you guys soon for delivery day part 2!

I just purchased an X4 from my Client Advisor, Brad Schultz. He was very patient and made the process very quick and easy. In and out in a few hours. I highly recommend BMW of North Cincinnati.

Big thanks to Brad Schultz for the amazing professionalism! By far the coolest car salesman ever!!! This was the absolute best experience Ive ever had at a car dealership! Its also by far the best deal Ive ever gotten as well! My 2012 Audi 2.0 TT is amazing!

Purchased two vehicles from this awesome dealership! I will definitely be back in the future. The customer service is excellent, the pricing is more than fair and they treat you like family. Love this place!

Usually you feel beat down leaving a dealership but this was a great experience and the salesman that I worked with Tyler farmer had a lot of knowledge about the vehicles he was selling whether they were BMW or not I would highly recommend this dealership.

Matt Tucker has been absolutely a delight to work with. Very prompt in response on phone and email and very accommodating. Crystal in financing was amazing as well. Great overall experience.

Many thanks to Clay for all of his help with my recent BMW 4 Series purchase. He went above and beyond to make sure everything was taken care of, and that I was completely satisfied. I appreciate it!

I just bought my first BMW from this dealership, I drove from New Hampshire just to get the exact car I wanted! This dealership worked hard to get me into my first BMW! Royan and Clay are the best to work with although everyone who I encountered was very nice! I definitely recommend this dealership, it was worth the drive for me!

I had the best experience at this location. Kool Ken Powell was phenomenal, he provides a smooth hassle free buying experience on a new 330i. I love absolutely everything about the car. Avoid the BMW store!I ended up buying another 330i for my wife 8 months later. Kool Ken again provided a positive experience after struggling to find my wife a car. Kool Ken will take care of you and your family.

I had one of the best experiences shopping for a car at this dealership. Matt was absolutely phenomenal! He was enthusiastic, friendly, and very customer-oriented and he made sure all of my questions were answered. He also went above and beyond to ensure that I get the right car and made the entire process go smoothly. I’ll be coming back to BMW of Cincinnati North for my next car!

My husband and I both went to BMW of Cincinnati North to buy our cars, even though we live north of Dayton with another BMW dealership that is close by. We went there because of their reputation and were not disappointed. We were treated with respect and felt like we were taken care of. It was worth going out of our way because they went out of their way to help us.

All of the staff were beyond accommodating and customer-centric. I was very impressed! I never would have thought that simply getting my vehicle serviced would be such an awesome experience. Hannah, my Service Advisor, was especially helpful. She was very professional and personable, which made for a pleasant experience.

All staff members were great. Very informative, sent a video to me and speedy service. Thanks Dawn Debolt

Just a quick note to say, great experience! Matt was my sales person, never felt like I was being sold, answered questions perfectly and honestly. Entire purchase decision was great!!! Some other dealers felt too stiff and structured - BMW North did a great job of making me feel comfortable. Proud owner of BMW M235i X-Drive now!

Very knowledgeable staff of BMWs. We are treated and respected as customers. Quality of repairs and ongoing maintenance is excellent. Our 2009 328i has now crossed 132,000miles.

Thank you Clay for a great buying experience at BMW Cincinnati North! My BMW X6 M is amazing, I’m glad we took the time to try several BMW models and find the perfect one.The follow up after the sale was exceptional which is a very important aspect when purchasing a car.Kim

I recently purchased a certified preowned 535i that is a pleasure to drive & so comfortable. Love the 5 series cars. Clay Moorhead was my sales rep. He was a very good listener and attentive to my preferences to find the perfect car for me. I recommend Clay as your sales rep.

My wife and I worked with Jon Ogden on a vehicle we found online. We live out of state and wanted info before we drove 3 hours to look at vehicle. Jon was great taking time to facetime with us and show the vehicle as well as answer our questions. It was a great experience as we have never purchased a car this far away before. We highly recommend the dealership and Jon Ogden!

Ken Powell was fantastic to work with. Throughout the process he made everything easy, low-pressure, and enjoyable. Hes a great asset to the company. 5 stars!

We have had the most wonderful experience over the last few months! From our first discussion to our test drive and being able to order exactly what we wanted it has been fantastic. The eight weeks from order to today’s pick up flew by. Clay Moorhead was so amazing and we know we will definitely be back for my husbands car in the future!

My husband and I worked with Aatir Barlas. Who greeted us at near closing. We had been to several dealerships and none of them compared to BMW North! Aatir was excited to show us the new X6 after hearing what we were looking for. I loved it immediately. It really is an incredible vehicle. Not only the looks of it, but the comfort and safety features are outstanding. The dealership was so professional and clean! We ordered a X6. Aatir went over every single option that I could get on the car and he explained in detail. It went so smoothly. BMW NORTH and Aatir went above and beyond and we felt the VIP treatment. It really was one the of the best car-purchases I’ve ever made because of the overall experience and process was just smooth and fun. It was a pleasure and a wonderful experience.If you are looking for a BMW in the Cincinnati area, I would definitely go to BMW NORTH 😊Ask for Aatir. You will not be disappointed. I am a 100%satisfied new customer.

I drove from Dayton, OH to BMW of Cincinnati North to get my new BMW 330i as I used my Costco member. Worked with Salesman Clay Moorhead. I ended up ordering a new BMW as I wanted particular interior/exterior colors. Clay answered all my question and was thorough in helping me order what I needed and kept me up to update as to the progressive. He estimated about 8 weeks to get my car. It turn out to be 8 wks plus 2 days - right on target. All of the other people I worked with there was also helpful. I recommend Clay and the team at BMW Cincinnati North to get the BMW of your dreams.

Amazing experience! Matt Tucker made my buying experience wonderful, smooth and easy as Royan was wonderful with finance. Highly recommend

Recently purchased a BMW i8 in February 2021 here. Within hours after I submitted an online interest in the vehicle, Brad Schultz from sales reached out to me. He was friendly, punctual courteous, straightforward and honest from the get go. He put in extra effort through out this process to make this as smooth as possible. Crystal Harrison also was extremely helpful with the paper work. I was able to finalize the numbers and get my car within a day. Overall, loved my experience there. Would recommend the dealership and Brad Schultz for anyone looking for a car. No reservations in recommending them!

Great experience from the entire staff including Robert , Andrew, Matt, RoyanThanks all.

Truly enjoyed the purchase experience with Tyler and the dealershipHe kept me up to date during the selection, manufacturing and delivery processAnd has kept in touch after delivery to make sure I am satisfiedI would definitely recommend Tyler and the dealership and will use them again in the future

Just purchased a low mileage e90 M3 from BMW of Cincinnati North. I worked with Bassel Mustafa to purchase the vehicle from Iowa. He made purchasing the vehicle a very easy experience and provided plenty of videos and pictures to help me make the long distance buying decision. I flew to Cincinnati to pick up the car and Bassel had the product genius, Patrick, there to pick me up. The car was in better condition than I could have ever hoped. I would highly recommend Bassel, Patrick, and BMW of Cincinnati North if you are in the market for a BMW.

Katelenn was great. Job was done timely. I came in to get a recall on my blower wiring, no smell now.I did not know my key fob said I had 800,000 miles on my car. 270.00 to get the computer updated. 3,070.00 to replace the trans with a 85,000 mile one with one yr war. I guess that includes the complete computer upgrade. However, I was surprised the trans was not test driven with the computer hooked-up. But yes, overall it was great !!! Thanks very much. Jim

Exceptional end to end. Do not hesitate. Matt Tucker is 5 star.

Worked with Matt Tucker in sales and Royan Morris in Finance. I had an amazing experience. So happy with my purchase and the dealership

Through the Internet I came across this dealership which was 2.5 hours from my home. My husband and I contacted the dealership and contacted by one of their salesman quickly. The 2016 328i wagon they had was exactly what we had been searching for and seemed to be ‘perfect’ for our used vehicle search. The salesman sent additional photos via text to my husband and it seemed to be exactly what we wanted. The one thing I noticed was a small cracked area around the gear shift that the salesman said “if that’s fixed do we have a deal” … to which I replied, “I haven’t even seen numbers yet” … the negotiating or more so informative process went on for a day or so. They sent over a photo of the invoice to which my first question was - what is this $599 charge? The salesman informed me that that’s an automatic charge that they (not ALL BMW dealers) charge customers for repair of exterior paint and leather. It’s no refundable and even if not living near and able to use their services, they won’t remove that charge. The salesman was clear about that. That was a huge red flag for us … but, we were giving them the benefit of the doubt. Considering the car was actually priced over market value, we tried to negotiate even the $599 charge to which they said that they wouldn’t/couldn’t budge due to all of the interest in the vehicle. We ended up sending a $1000 deposit to hold the car until my husband could drive the 2.5 hours the following week to make the purchase. The date and time for our pick up had been more than agreed to and understand by all parties. The vehicle had been described to us as immaculate and we made arrangements for my husband to be able to pick it up. He arrived at the arranged time today and was immediately disappointed when the car was brought up. There were several large, deep and costly scratches and scrapes all around the exterior of the vehicle. Given that it was a used vehicle, we expected some imperfections but nothing like what was seen. The “black rims” were flaking off in large areas due to them being “dipped” and not truly black rims, areas on the rear door(s) would need completely repainted, etc. the list goes on. Point being - this dealership was completely deceitful and untrustworthy. I get the portion of car sales where money is to be made, but for a customer to seek out your expertise and information from hours away and be lied to, it’s disheartening. This process has now set back my daughter having a vehicle to drive and it’s irritating. We asked for our $1000 deposit and walked. Being in a family where we deal with customers daily, this is never how I’d want ours to be treated. Will never be back at this dealership or recommend. They only get 2 stars because of their quick response in the very beginning of the deal, that soon would be lacking as well.

Worked with Tyler Farmer with the purchase of my son’s first BMW. Tyler was awesome! Great service!

I am elated with my new BMW purchase! This was my first luxury car purchase and Ken “Kool Ken” patiently walked me through all of my options. He was professional and very knowledgeable. I enjoyed the entire process. #BMWDriverForLife

Tyler Farmer was awesome to work with and made the process easy as can be!

My wife and I traveled from Michigan for our dream car and Brad made the entire process incredibly easy! Thank you for a great experience!

I had a great experience when purchasing my 2021 BMW X3. As a first time BMW buyer, I was very anxious about going into the sales process, but my salesman, Matt Tucker, made my buying experience easy and painless. The business manager I dealt with, Crystal, was also very helpful in explaining all the paperwork and even providing some helpful tips and sights to see in Cincinnati, being that Im new to the area.Anyone looking for a BMW needs to come to BMW of Cincinnati North.

Wonderful experience with Matt Tucker helping us find a perfect X3 M40i! Couldnt be happier with the experience, Royan very quick with the paperwork. Definitely an elevated visit.

Service was easy to schedule. Text messaging communication made staying in contact simpler. Over all experience was great.

Fabulous experience! Everyone was very nice & accommodating.

Plenty of vehicles to choose from. Excellent service. A great team of professionals to work with.

Pleasant atmosphere. Very clean and open environment. Timely followup and care from Service rep - Cassidy. He is great!Would have rated a 5 for this visit, except the next day the engine light came on, after being serviced. Hoping for the best. :)

Ever since I walked in the BMW of Cincinnati North and met Tyler Farmer, he went above and beyond to accommodate my every request, even though sometimes they were last minute, because of my crazy hectic work and life schedule. I had seen a car online, he made sure I was able to see it, test drive it, and secure it before I had to leave town for the weekend... I knew it would be gone by the time I came back into town. Tyler is very professional at every step of the process. I am very happy with my new (to me) certified pre-owned 7 series. the entire process was smooth and my car was awesomely ready waiting for me when I came to pick it up. Thank you Tyler Farmer and BMW of Cincinnati North!

BMW of Cincinnati North is I would say the best experience I’ve had in my life purchasing a vehicle, and I’ve purchased over 10 cars in my life! It started with my Salesman Bassel Mustafa or as he likes to be called “B”, the sales manager was such a sweetheart! “B” had Patrick “The Product Genius” come pick me up because I didn’t have a way to the dealership. Patrick also did a phenomenal job explaining the details of the vehicle, after leaving I felt like a kid who just got his favorite to! And last but surely not least was Royan the finance manager, he was hands down the best I’ve dealt with in my life!! Very professional! If your looking for a BMW definitely go her and ask for “B”, and he’ll give you the same treatment he gave me! 10 stars ⭐️ for him and his team! I will be back and “B” WILL be my go to guy!

Everything went great. Couldnt ask for better service all the way around!

Enjoyed working with Matt Tucker. No surprises! Good technology tutorial with Andrew.

This was the best car buying experience we have ever had! Salesman Tyler Farmer did a great job keeping us informed throughout the entire process and we are very happy with the end result. He also personally introduced us to others at the dealer who will help us during the life and maintenance of our new car. Overall a great experience!

Frank, my sales associate was phenomenal. He was knowledgeable as he was able to guide me through the process of buying a new car seamlessly.5/5 STARS

Overall a fantastic experience. My sales guy went out of his way to deliver my car. I only have one neutral thing to say. I still dont have the certified report done by the dealer. Great experience

My husband and I purchased a 2021 X7 from this dealership. The advertised interest rate on their website is 1.9%. We took possession of the vehicle and not till I was reviewing the terms of the agreement later that evening did I notice they actually charged us 3.85%. This is almost double the amount of interest we would pay over the course of the loan.I called the dealership the next day to ask why were weren’t given the advertised rate? I was sent to several different people, one including the finance manager who told me he does what the managers tell him to do. I again explained my situation to the next person I was transferred to and I told him that we are very upset and we do not want to give our hard earned money to a company who is dishonest and we are returning the vehicle and are looking to purchase another X7 from another dealership. 2 hours later a manager calls me and I told her we’re were unhappy and we’re returning the car today. We got to the dealership and she told me that the rate I was given was a very good rate. She offered me a lower rate, but at this point we lost all confidence in the dealership. If they are dishonest upfront what else would they try to get away with during future service visits/issues. Again, we tried to return the car but the GM refused to unwind the deal.We have purchased 2 other BMW’s from this dealership and was always given the advertised rate. No questions asked. They clearly do not operate with integrity and we will never do business with this, or any Jake Sweeny dealerships.

This is the first car that I have purchased online. This is the first car I have purchased out of state. This is the first car I have financed. Any one of these firsts would have made me nervous. However, my salesman, Tyler Farmer, walked me through everything and made this transaction as easy as could be possible. I highly recommend BMW of Cincinnati North and especially Tyler Farmer. I will be back to buy from Tyler again.

Had a great purchase experience of our new 2021 BMW X5 at BMW of Cincinnati North. Had a few reservations about driving 2+ hours to buy a vehicle, but glad we did. Clay Moorhead did an excellent job working with us online for the purchase and in person. Very honest and kept his word. Hard working guy! Highly recommend!!

Fantastic experience at BMW of Cincinnati North! Jon Ogden was great at finding the car I wanted and get it quickly! Really appreciate this one of a kind service level

Just purchased a 2020 BMW330 Xdrive from this dealership. Couldn’t be happier with the car and received amazing service from everyone I worked with especially Matt Tucker. Several fine people stayed well after closing to get the deal done. Being a previous owner of both an Audi and a Volvo I thought I was familiar with luxury automobiles, this vehicle is in a class all by itself. Stop by and talk with Matt, wonderful no pressure salesman with a great taste in music!

I had a great experience working with John Ogden and and coming from out of state to purchase my CPO vehicle. This dealer appears to run a large successful operation and everyone I interacted with was friendly and willing to help. John did a fantastic job. He provided all the info I requested promptly and accurately and went above and beyond to address my questions/concerns. Royan Morris was also very patient and helpful on the business side. I would recommend John and this dealership to anyone looking for a quality product from BMW.

The best car buying experience I’ve ever had! Matt was great!

Kool Ken is the best. Tell him Darlene sent you. Thank you Kool Ken, I love my 750i.

While inquiring about a CPO, we were fortunate to have Tyler Farmer respond.Tyler was very responsive to our questions, patient when we took a while to decided on what vehicle we wanted and personally delivered the car.During the purchase of our BMW, both Tyler (sales) and Crystal (finance) were friendly, informative and made the process enjoyable. More like buying a car with friends rather than strangers.Tyler will be our go-to guy for future BMW purchases!

Thank you BMW staff who received my vehicle, parts service staff, service rep who set up the service and tech who provided the maintenance for your professional, knowledgeable and quality service of my vehicle. I, especially, love the video which shows the inspection and provides report of the condition, there of. Cool! I also appreciate the kind and welcoming spiritof each person who provided services. Service was timely, also.

Great customer services. Fast turnaround time for the fix.

Excellent service! Caleb, our sales representative was extremely nice and helpful throughout the whole process!

My husband and I just purchased our new BMW with the help of Caleb Drury. Caleb was amazingly awesome and enthusiastic. He really made our car buying experience easy, fast and fun!

Had an awesome and efficient experience with Caleb Drury. Was very helpful and everything moved smoothly and quickly from the lease trade in to purchasing one of your used X4 M40I’s. (Cool vehicle by the way!)Thanks again!Jeremy

GREAT SERVICE. In and out. Friendly service. Never a thought of going elsewhere!

We had a great experience at BMW today. Ishmael was on it! Everyone was friendly and made sure all of our questions were answered thoroughly.

Best service and a lady called Hannah is so professional I like this location now

I recently purchased a used BMW from BMW of Cincinnati North and I have only the highest of praise for the team, and Brad Schultz in particular. This purchase was made in exceptionally difficult circumstances - I was arranging the purchase from Europe on the eve of my relocation back to the U.S., and needed to have the car shipped from Ohio to VA. Buying a car sight unseen is always a nerve-wracking experience, but Brad and the team made this an incredibly smooth and efficient process. Brad made sure I was happy with the car by providing detailed information, and also prepped it to perfection. This is hands down the most professional and trustworthy dealership I have ever worked with, and I intend to do further business with them despite the distance. My sincere thanks to the team, and Brad in particular. I highly recommend BMW of Cincinnati to all BMW owners, new and old.

I felt Ms. Kidd was excellent. I really like have a video record of my service.

My salesperson Kool Ken and Genius Patrick were great guys. Highly recommend Sweeney BMW

Tyler Farmer was so helpful when ordering my X7 the process was smooth from the time I ordered till the time I picked it up. Recently when my purse was stolen Tyler went above and beyond with picking up my car to have re keyed to returning it detailed. Tyler helped make a stressful time less stressful! The customer service at BMW of Cincinnati North is amazing from sales to service.

6th car ,and 3rd BMW, my family has bought here. These folks and Brad Schultz thrive on communication. If you have a need, ask it. They do all they can to make it happen! Delightful, almost frictionless, and COVID conscious environment.

I had been trying to get a bmw for a year. I had contacted other dealers and for example others took two weeks to get back to me on pricing etc and by the time they did get back to me the vehicle was gone. I contacted Aatir and within an hour we were able to agree on a price including all of the extras I wanted. He was completely upfront on what numbers he could meet and so I didn’t have to go through the weeks of going back and forth trying to reach an agreeable price. During this day and age time is of the essence Bc there are so few vehicles. He has been exceptionally helpful answering questions on the car features after delivery as well. The dealership also stepped up when there were a few hiccups. They know their cars and I believe they truly want their customers happy and enjoying the bmw experience. I’d highly recommend Aatir if you want quick straight answers.

Absolutely everyone I dealt with was very polite and professional.HOWEVER, for $180 I really thought this oil change would be above and beyond.When I received my car back, the car looked worse than before it was washed. No big deal, I just took it to the wash after the fact. Not great, but it is what it is.Then then next day, my car begins to give me warning signs. Turn out my coolant was bone dry.....I had to pull over and fill the coolant.If something so easy was missed, what else did that not fill?!

Thank you delivering my car to me.

Worked with Tyler Farmer to order a vehicle from the Spartanburg plant. Tyler was great and provided very useful insight about the value of certain options, packages and add-ons. Very happy with the entire dealership. Looking forward to servicing the new car here and will plan on returning here for purchases in the future.