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Dr. Apple San Diego Macbook iPhone & iPad Repair Specialist
549 H St b, Chula Vista, CA 91910, United States
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Dr. Apple San Diego Macbook iPhone & iPad Repair Specialist
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Bl
Review №1

My iPhone screen had been flickering for quite some time and was starting to put strain on my eyes. As soon as I brought it here they were able to diagnose and fix the issue in no time. They changed the screen and even threw in a complementary tempered glass! I left a very happy camper and so did my eyes. I highly recommend this place. Thanks!

Mi
Review №2

Dont waste your time or your money going to Dr Apple. Definitely has the attitude of a doctor however none of the results. If you need to take your item back to him for the same reason you brought it in the first place , he will claim that you dropped your computer and send you on your way. Better customer service if you take it to an actual Apple vendor instead of someone who is trying to make money off of apple products on the side. $500 wasted to receive my item In the same condition that I gave it to him. Lets not even get into his horrible customer service

JA
Review №3

Had a fantastic experience here.The guy was nice enough. Kept the social distance.I got a great price to get a cracked iPad screen repaired. It did take a few days to get the device back, but thats ok. That was made clear up front.Great experience. I think i found my place to get all my devices repaired.

De
Review №4

After wasting time trying to get through to Apple and Best Buy, I gave up and called these guys. They answered the phone and could get me in within the hour to replace the shattered glass on my iphone. The price was fair. Service good. Easy Peasy.

no
Review №5

Great service. Very helpful. Would recommend.

st
Review №6

Great place to get your Apple devices repaired! I’ve been coming here for years... sad to see the one stars because I’ve never had an experience close to that or anyone that I’ve referred... seems like if you anger one person these days they have friends or family all write a bad review... kinda messed up if you ask me... but anywho keep up the good work Roger

Ha
Review №7

Sam is a great business man. Before he takes any action he tells you what the problem is and then explains how to fix it and price. Straightforward, quick (30min in and out), and friendly. I hope u never need it but if u ever need your electronics fix, give him a try. U will not be disappointed. Thanks again.

Er
Review №8

The guy Richard who works there was very professional and knew a lot about their products and fixed my phone reasonably quick!

Da
Review №9

Excellent customer service!! If I’m ever in SAN Diego and need computer needs this is my place! Worked with my short timeline to fix my computer screen. Patient and extremely friendly. He knew I was in need and didn’t overcharge.

Ca
Review №10

Fixed both of my kids iPads. Will recommend to all of my friends! Great customer service.

Ma
Review №11

The most despotic employee who has attended us. I replace a screen to my sons iphone and it took off all in just 4 days, so it also broke. We returned for the guarantee and in a very bad way, angry and with treatment later agreed to relocate it, after making wait waiting for about 4 hrs to reposition the screen and that we had to buy it again. He said he was a Christian but his attitude shows very little love for others and lack of professionalism. The worst choice we made when going with him. You are a bleached sepulcher as Jesus said. So analyze your true nature.

Ch
Review №12

Came in for a screen repair on an iPhone 8+. Got screen and back glass replaced for $240 looking new and cheaper then buying a used one. Shout out Dr Apple and the loyal follower that recommended me here!

Jo
Review №13

Great overall experience. Got an ssd upgrade on MacBook Pro. Also threw in free data transfer with the service( Heck Yeah)!! Love this place will recommended to all my friends and family.

Lu
Review №14

If you are Reading this Review because you found Dr Apple on Google let me tell you GO search again! Save your time gas and money this guy is so Rude he talked to me as if I was his Child or as if I was trying to take something from him if I am paying for a service I think I deserve Common Courtesy Service you dont have to kiss the ground I walk on but a simple please or thank you this guy was yelling at me because I wasnt understanding what he was saying when I left the place I told him you lost money I didnt he wouldnt allow me to finish my sentence he would shut me up with have a blessed day am so glad I took my device to a different location in Bonita where they were actually nice and patient I doubt Dr Apple will be in business for long

Ch
Review №15

Dr Apple helped me when I dropped my iPhone 5 in the beginning of the year. I was given pricing for different scenarios and my phone was repaired for less than $30. The screen had shut off and just had to be adjusted by being plugged back in. It was also completed in a reasonable time.Im now here for my second repair at the end of the year as this is a perk of being a dog walker. The screen had completely separated into two pieces, the menu button stopped working and my work was on the phone! It was repaired in 1 hour and a half temporarily until the matching screen and menu button come in the next day. I am happy with the service I received although Im awaiting parts to be installed ,my iPhone was repaired to work until then. Cant complain yet!

Th
Review №16

Roger was very polite and respectful. Fixed my screen in 15 min and threw in a tempered glass cover for free. Prices were very reasonable, 85.99. I would highly recommend Dr Apple.

Jo
Review №17

Great overall service. Came in two weeks ago for an iPhone 11 screen repair all went well so my wife now took in her MacBook Pro. Roger did an amazing job getting her computer up and running with new ssd and new ram upgrade. Shes happy and Im happy so go see Roger to get back your iPhones and apple products fixed.

An
Review №18

I broke the screen on my IPhone 6s and within 30 minutes they replaced, and cleaned, it so it looked like new. The fact that they only use original parts from Apple shows how professional they are and I’d recommend them to anyone who has an Apple product that needs to be fixed. They’re fast, friendly and professional!Thanks Steve, you’re the best!

Jo
Review №19

This place will save you money. Don’t bother buying a new phone. Fast, and professional services here. Thank you! Great value too.

Je
Review №20

Great place came in for an iPhone XR screen replacement and $139 later was on the road with a new phone! Thanks Dr Apple

Al
Review №21

I called dr apple to fix my iphone x he told me that the screen was original and with the same quality and, he charged me 140 dollars for putting on an lcd screen that costs 40 dollars i also know a little bit about iphone repairs and a lot of people to this scam they buy a screen for as little as 40 dlls and then charge you 140 dlls as if it was original,i just thanked him for his service and I left. 4 days later the screen started to peel off and as a result it broke, i went back to ask for guarantee but his attitude was no longer the same and he was mad and defensive so we made an aggramment and had to buy the screen my self and he put it for free, he made me wait around 4 hours and after he replaced it he was very rude and keep telling me to wait 40 for min after that he throwed the iphone into his desk and said nothing worst place ive ever been too he even says hes christian but he dosent act like one poor guy i feel bad for him god bless you like you always said.

Pe
Review №22

Unfortunately Ive become a regular at this business but they take GREAT care of me every single time. Friendly service, with great prices. I recommend all my friends and family here. Satisfied every single(:

Je
Review №23

I was scrambling to find a new iPhone repair place and Dr Apple was recommended by numerous people in a local facebook group Im in, so I tried it out. I had to get my iPhones charger port replaced. The office is nice, clean, and even has a kids play area. I felt very welcome and felt I could trust leaving my electronics here for repair, so important with this type of service. Took less than an hour and my phone was even charged when I picked it up! Professional, reliable, and average prices. I would highly recommend!

Aa
Review №24

I have used Dr. Apple several times. They are fast and so friendly. I couldnt recommend them enough. Thanks for amazing service and great quality. --- Aaron and Samantha

Ke
Review №25

Such amazing customer service and the most friendly store Ive ever encountered in New England. Cant believe how out of their way they went to help me out in a time of need.

Da
Review №26

Wonderful atmosphere and best electronic iPhone repair shop around for Apple products! Took in iPhone and had it back in my hands within one hour looking like new!

St
Review №27

Roger L. went above and beyond to have my iPhone back up and running after the Genius Bar at the Apple store said it was dead and to purchase a new phone. I highly recommend this place.

To
Review №28

Cant say more positive things about this place. Came in to see for myself what people are raving about in CV. Got a new screen on an iPad Pro 12.9 3rd gen and it was done next day. 90 day warranty as long as no drops or cracks. Fair enough for me. Go see the DOC!!!

Ni
Review №29

Great service, would recommend to anyone who needed an iPhone repair in the San Diego area. I needed an iPhone 6s screen replacement. The lowest quote I found was $180 until I found Dr. Apple! It was affordable (under $100 in total), quick (less than an hour) and friendly!

Ka
Review №30

Excellent, fast service. My Iphone ( my crutch in life!) was down due to water damage- they diagnosed quickly- replaced the glass screen was up and running in a day. Very friendly service, I worked with Roger- definitely worth checking out if you are in the south bay area.

to
Review №31

OEM PARTS? yeah righttried to ripped me off, poor servicie

Le
Review №32

Professional. Quality service. And reasonable pricing. I was given my worst case scenario and my best. The problem turned out to be minor. But they gained my trust when they didnt try to over charge me for repairs I didnt need. Ill be a repeat customer for sure.

Do
Review №33

Thank you for fixing my iPhone screen and touch in 30 min . Quickest repairs I’ve seen!

Na
Review №34

Excellent and friendly service! I took in my iPhone 6 to get the screen replaced and he had it ready in a little over an hour. This is the first time Ive had a third-party repair my phone and so far Im happy with it!

Th
Review №35

What a great guy!! I fixed my phone in about a half an hour while I waited for it and saved me $50 and a trip to the Apple Store!! I wish I could give more than five stars!!

li
Review №36

Brought my iphone 7 here and the first time the Ear piece stopped working, so i took it back and they fixed it but a day later the home button and speakers stopped working and now my phone keeps restarting and it goes on the apple logo and then stays on a black screen it is now unusable. PS: I just wanted the Screen replaced but they also replaced the LCD with a fake one and 3D touch barely works.

Cr
Review №37

Great place to get my iPhone 8 + repaired! The gentlemen explained the price $85.99 plus tax with a free tempered glass. Thanks Dr Apple you rock!!

Ya
Review №38

Terrible experience, my phone was never ready when he’d tell me it would be. Took about 4 months to hear about my phone and that’s because I called. The problem to the phone wasn’t really fixed

pr
Review №39

This is like wow i walk in ask me whats wrong with my phone then I showed it to him he said what he said 15 mins and its done just like that. Best and fast customer service!

ro
Review №40

No comments, just dont waste ur time and money

ma
Review №41

Highly Recommend! Fast, convenient, Affordable!I always refer my family and friends bc @Dr.Apple, theyre always dependable and trustworthy! Thanks everyone at Dr.Apple☺

Li
Review №42

Roger was very friendly and courteous. This is the place to go for quick and friendly service at affordable prices.

Ma
Review №43

I was told it was an apple product they replaced my screen. It turned out it wasnt i payed 120.00Never will come back to that place or recommend them.

Br
Review №44

Friendly service my butt. They were so rude and yelled at me and Im only a kid, they dont guarantee their work and they should not be a business. Dont go to this place unless you want to have problems, be called a liar, and he used his faith as a way to get out of something.

Ro
Review №45

Roger did a Great job! I highly recommended this place.

Aa
Review №46

I received the best service when I went to get my Iphone5s screen repaired here. They were very professional and quick on service. I got my phone fixed with OEM equipment with a great warranty. I recommend this place to anyone with any kind of Apple product!

Na
Review №47

Hey Guys just like to give a shoutout to Steve in dr apple !!! I’ve been coming for many years for my broken phones iPads definitely recommend this place !!! He’s efficient in everything he does and goes above and beyond with hooking it up with a tempered glass !!! I’ve recommended it some of my marines and they loved it !! Check them out

Dr
Review №48

These guys are so knowledgable. #drapplesaves They are great for business they fixed my company iPad and iPhone. I didnt want my boss to find out that i broke them both.

Da
Review №49

Just got a battery replaced on iPhone 6s+. $55 dollars later I was on my way with my phone saying 100% health compared to 53% health. My phone was telling me that battery needed to be serviced and now it’s gone away thanks to Dr Apple.

ro
Review №50

Ive worked in customer service a long time and the whole time I was here I saw nothing but happy people coming and going, and in all my years I learned you cant please everyone just try your best. This place does just that, thanks dr. apple as always

Ja
Review №51

Great service excellent price fast repair thank you

De
Review №52

Bad servicie my camera stopped working 2 days later

Sa
Review №53

Very quick and great prices! Excellent work!

Li
Review №54

Great place to come too!

Sa
Review №55

Terrible service. Terrible attitude. Disgusting so-called service. They tried to rip me off by charging me for repairs that they never made.

ba
Review №56

He is very rude he tried to make me feel bad

Ro
Review №57

Great Service all around!

To
Review №58

They were closed for family emergency, I am unable to rate this business.

Al
Review №59

I terrible service I don’t recommend ,

ji
Review №60

Terrible experience

De
Review №61

Bad service

Ro
Review №62

They dont seem to answer their phone.

Br
Review №63

Bad really bad

C
Review №64

Lightening fast and quick!

To
Review №65

Customer friendly

R
Review №66

Dr. Apple San Diego in Chula Vista is your one stop shop for Apple Repairs

Ju
Review №67

Amazing

Cy
Review №68

I brought my Apple Watch to Dr. Apple to fix the cracked screen. He quoted me $199 I agreed and left my watch two day later I was called to pick it up. When I got there I was told my watch was fixed but……… I could never put it near water because I damaged the sensor when I cracked the screen. Now my phone was cracked in the upper right front small area. Okay but way tell me my watch was fixed charge me $199 for a Watch I have to make sure if I’m near water I had better take it off or I wouldn’t have that watch anymore. He should have called me and told me so I could know my options weather to go ahead with the repair or not. Oh! When I dropped my watch off I had to pay a deposit $80. Now I have to buy a new watch which is $ 349 and I had to pay him $199 for a Watch that I can not use. Dr. Apple told me about my phone after he repaired the screen not cool at all very upset about my experience with this business. Vengeance is mine saith the Lord I will repay

os
Review №69

Terrible service ... in which it was to repair the screen that had to be changed, they lasted as agreed but it turned out that the fingerprint button did not work when before taking it it worked perfectly .. they charged for repair more than 1 month and a half to finish the work and Now I realize that the front camera I do not know if it was changed but it looks worse compared to photos after delivering it I do not recommend at all ......

Hu
Review №70

Very good attention and speed, thank you very much for everything😄

an
Review №71

Terrible service!! man is a cynic

Ab
Review №72

Very good I recommend them to my iPhone 6s plus I fix the screen, the camera and the battery and they work wonderfully

Ru
Review №73

Quick to repair

Ni
Review №74

The boy is very friendly and fast!

Information
8 Photos
74 Comments
3.9 Rating
  • Address:549 H St b, Chula Vista, CA 91910, United States
  • Site:http://www.drapplesd.com/
  • Phone:+1 619-254-2856
Categories
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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