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CHICO CAR CARE, Independent Toyota Lexus Specialist
1369 E 9th St, Chico, CA 95928, United States
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CHICO CAR CARE, Independent Toyota Lexus Specialist
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Ma
Review №1

Came to get my vehicle checked and was helped quickly and professionally. I was given options and was treated with respect

br
Review №2

Brought my newly purchased 08 Yaris in for an oil change and tire rotation. A courtesy inspection has put me on track for maintaining my vehicle as well as possible. Dan was very patient and helpful. Thanks guys!

Aa
Review №3

Ive been using Dan and team at Chico Car Care for over 20 years. Love them! Always trustworthy, willing to work within my budget, never overcharge or sell unnecessary repairs. Highly recommended!

Je
Review №4

The people at Chico Car Care are always very friendly and courteous and they know my name when I call. The company is very trustworthy and I know my car is being taken care of properly. I like that they keep me informed about upcoming maintenance needs and expenses so I can plan my car’s maintenance schedules accordingly. Thank you Dan and Chico Car Care.

N
Review №5

My brakes work beautifully after Chico Car Care replaced them along with the rotors. I appreciate them testing my battery and finding it weak. I chose to have them replace it so I wont be stranded with a dead battery. I have had a lot of maintenance work done on my cars at Chico Car Care and theyve done an excellent job each time. I have confidence in them!

Th
Review №6

Ive had these guys work on 3 different cars of mine over the years and they are always great. Quality work from honest mechanics. This is where you should take your car.

gr
Review №7

They told me what to expect in terms of high and low price, kept me informed throughout the process of the repair…they received a replacement part that wasn’t up to standard, and rejected it.. so repair took a half day longer.. but everything is working.. and they came in at the lower price..Satisfied customer

Ni
Review №8

Fair pricing and excellent customer service!They did a complimentary inspection and it came back clean, I appreciate their honesty. Many other companies make dubious recommendations to squeeze more money out of their customers but not this place.Definitely my go to choice for vehicle maintenance in Chico!

An
Review №9

I was on a cross country road trip and my check engine light was on. They helped me and had an appointment for me right away. Being a solo traveler and back on the road within a day was super important. They were very kind and Jonathan was especially helpful and awesome!

Ag
Review №10

I’ve only used Chico Car Care once so far (for two vehicles), but my first impression is that they are honest, know their Toyotas, are thorough, informative, and accommodating. I’ll definitely be going back.

Ad
Review №11

Friendly staff. Excellent communication on work being done and how much it will cost. Thorough and professional process. We have been taking our cars to Dan and his team for many years with all our vehicles past and present.

Sc
Review №12

Was unsure what the noise was coming from my truck. Brought it in. They were able to diagnose after a test tide and description of the noose. I had also put off previous maintenance from my visit 1 year ago. We discussed the work, and agreed now was the time to handle that as well.When I left the shop, the noise was gone and the handling of the truck was leaps and bounds better than when I had taken it in.Thanks for the communication throughout the process!

Mi
Review №13

Awesome service. Highly recommend Dan and his crew

Je
Review №14

I appreciate the work that was done for my truck. The customer service was amazing. They did a full inspection of my vehicle to make sure there were no further problems. I received help with my insurance claim, since it was all new to me. They took good care of me and I feel that I can trust them. I am a nursing student and needed my vehicle back in time to make it to clinicals. They made it a point to have it done in time and kept me updated along the way. I worked with Dan and Rex who were very pleasant to work with. I will be going back. My best friend is going to work with them as well. 😊Thank you Chico Car Care!

Th
Review №15

Really grateful to have found Chico Car Care. It’s not easy to find shops that will do work in hybrids so I’m glad to have found these guys. The experience was great - from booking an appointment online to the fast turnaround and super friendly staff.

Co
Review №16

Very pleasant and explained everything that they found to me. The repairs were made as quickly as possible.

Ka
Review №17

Chico Car Care has been the best automotive experience Ive ever had! I think this is the first mechanic in Chico who hadnt taken advantage me for not knowing anything about cars. I went in with my check engine light on and they did a full diagnosis for my 02 Lexus es300. All it needed were hoses replaced and its working great! I also had to have 5 bulbs replaced in my car and now my tail lights look brand new. They even replaced the cracked plastic on my key for free! After the repairs, they told me that everything on my car looks great and I shouldnt have any major problems anytime soon. I asked them if I would be able to get my car back the same day and they provided that for me, even though that meant Dan had to stay after closing! They were honest with me and I greatly appreciated that. I highly recommend Chico Car Care.

Jo
Review №18

My recent experience at Chico Car Care was absolutely wonderful! I had my engine replaced in my truck by Dan and his highly skilled and knowledgeable staff. Everything went perfect and now my truck runs amazing! They exceeded my expectations by giving me extra help during the whole process to make sure everything was perfect. I highly recommend their services to anyone that needs a repair of any kind on their vehicle. I will definitely be returning here for future repairs for years to come. Thanks again Dan!! Five star service for sure!

Gr
Review №19

Great service I have never used an auto repair shop, I have always done my own services. Your service writer Rex was very straight forward. So I went along with what he said needed to be done. He told me it would cost me because where the fuel injector was located, so I told him why he was in there to please change the spark plugs and wires. They had over 200k miles probably never been replace. I got the car back on friday. It runs awesome I would highly recommend CHICO CAR CARE. MERRY CHRISTMAS HAPPY NEW YEAR.

Ly
Review №20

Been here twice for two different cars. Both times they were open, honest, and professional.

La
Review №21

Chico Car Care is the best!!! Dan and his team are extremely professional and kind. They have always been extremely thorough in courtesy inspections and have completed service very well and in a timely fashion. I feel at ease taking my car in for service at Chico Car Care. Service is done perfectly the first time, every time. I also really appreciate that Dan checks in with customers, emails about routine tune ups, and mileage based services.

Ve
Review №22

I have a newer Lexus and it is difficult to get to Sacramento to the dealership. Chico Car Center services Lexus and did an amazing job on a much needed service for my vehicle. The service was exceptional and the price was more than fair. I will be back! My husband has a Toyota Tundra and was excited to hear this as he will also be taking his Tundra. This is a great local Chico business to support.

Li
Review №23

Great service. Got a recommendation from a friend, glad I did. Ill go again when I need service. LW

Ka
Review №24

First time. Good communication and service. Will be back for future needs.

Sh
Review №25

Jonathon and Rex were responsive and helpful, and the repair was done quickly and well.

To
Review №26

I TRUST CHICO CAR CARE FOR ALL MY LEXUS NEEDS.

Ti
Review №27

They were very professional and were done with the repair when they said they would be.. I will definitely use them again.

Ni
Review №28

I just returned from a road trip after having my 2015 CR-V serviced by Chico Car Care. As expected all went well. They serviced my car for several years, are very thorough, and have competitive pricing. In the last two years I’ve made 2,000 mile round trips to Arizona every other month and have always felt confident that my vehicle would perform well. Also, Dan provided body shop referrals, I used one and am completely satisfied; I got the work done for a great price. Chico Car Care services both of our cars. Try them, you won’t be disappointed.

Ji
Review №29

The team at Chico Car Care keeps me up to date with my maintenance schedule along with a preview of future needs, in a professional manner.

Hy
Review №30

They have been our auto repair service for the last several years, and I cannot be happier with their service. They are honest, reliable, and highly professional. They will tell you exactly what you need right now and what can wait, and everything will be clearly documented and presented. Their service is efficient and I particularly appreciate the ride service they provide. Everyone is so friendly and professional. They implemented various COVID 19 measures including sanitizing surfaces of my car before/after the service!

Ra
Review №31

Chico Car Car has the best service! Rex and Dan are very thoughtful and make sure you are okay with everything they do to the car before they start working. They even check in about a week after their services to make sure nothing is wrong. I would HIGHLY recommend Chico Car Care !!

As
Review №32

I’ve always had a lovely experience with Chico Car Care. They’re professional, have a quick turn around, and do great work. The fact that they’re taking extra precautions to protect their employees and customers during this pandemic is also very appreciated!

Ja
Review №33

These guys took my car in last minute before Xmas and fixed my car right up with brakes and pads and I was able to see my mom for Xmas. Excellent customer service!

ro
Review №34

06 tundra DC 4X4, had done the drums and came up with a spongy pedal, the guys diagnosed old brake fluid so they changed brake fluid, bled the system(purchased truck from KAREEM AUTO SALES IN SAC, CA). Guys also reset parking brake (which wouldnt adjust due to fluid having too much moisture in it because of its age). I Have other vehicle which Ill be sending their way soon for A.C. WORK (REBUILDING SYSTEM). REVIEWS SHOWED PROFESSIONAL WORK AND FRIENDLY SERVICE AND THATS WHAT I RECEIVED, ALONG WITH A FRIENDLY UPDATE PHONE CALL ASKING ABOUT THE VEHICLE AND HOW ITS RUNNING. HARD TO FIND THAT OLD SCHOOL TREATMENT NOWADAYS. ILL DEF BE GOING BACK WHEN NECESSARY FOR GOOD. THANKS FELLAS 😎👍

Do
Review №35

I was very pleased with the communication about my car. I was kept apprised of what was happening and they worked to accommodate my schedule. I wil return for future repair and maintenance needs in the future.

Re
Review №36

If you are looking for an honest, knowledgeable and reliable car care business Chico Car Care will give you all three. Dan and staff provide outstanding service and genuinely care about their clients. I would highly recommend them without hesitation.

A
Review №37

They are honest guys. I went in with my Lexus and they did all they could to help me figure out what was wrong with my cars suspension. They told me about all my options when it came to fixing it. They also help diagnose a problem for my friend in the parking lot while i picked my car up. I am Definitely going back to service my car at this shop in the future

Ro
Review №38

Dan at Chico Car care worked hard to fit in our family van last minute when his shop was packed. The service was fast, professional, and complete. I had used Chico Car Care several years ago for a different vehicle with a significant repair and had a similarly great experience. Excellent.

An
Review №39

These folks get it right every time! Their customer service, expertise and industry knowledge have kept me coming back for years. The difference between these guys and dealership service is night and day. Ive never had anyone mansplain the bill to me here despite being female, just up front, honest and respectful communication.

Ni
Review №40

Good, trustworthy people who do quality work.

Ri
Review №41

Dan and Rex were very kind and professional. Our son goes to Chico State and this was the first time we sought a mechanic. We are extremely happy we found this shop and we will utilize them for all of our car needs until our son graduates!

Pa
Review №42

After a year and a half my late-model Toyota was requiring a jump start every time I needed to use it. I contacted the people at Chico Car Care expecting the worst. A few hours later they had it going smoothly, and had done a maintenance check, replaced fluids, and got it back on the road better than ever. Reasonable rates for exceptional work.

Sc
Review №43

You will be hard pressed to find a better mechanic in Chico. Trust is the first component of bringing my autos to a mechanic and the crew at Chico Car Care have earned my trust over the past decade of bringing several of my autos to them with a host of issues. They communicate clearly, have met each of their initial price quotes spot on, and make me feel like I am getting a great value. I cant recommend them enough!

Di
Review №44

I am very happy with their service. Fair price and professional staff. I highly recommend this car care shop. Thank you Dan for your great service.

Ra
Review №45

The owner is very responsive, knowledgeable, honest, and personable. I never worry that I am being up-saled or talked into something I don’t need. He has worked to get me a used part to replace on my Prius which saved me a lot of money. His expertise of the Prius is reassuring.

Lo
Review №46

The work Chico Car Care does on our cars is always timely and done well. The office staff is friendly and helpful. I know very little about cars, so I always appreciate their patience in explaining what is needed. They are trustworthy and reliable. I never take our cars anywhere else.

De
Review №47

Dan was knowledgeable and cost of work was a fair price. Business is in a convenient location. Nice to have someone in town who specializes in Toyotas.

Ka
Review №48

Dan and his staff have always been reasonable, competitive in their prices and thorough in their work on my cars. They are patient with my automotive questions and offer clearly understood answers. I highly recommend this business. I have been a customer for over 13 years.

ty
Review №49

Highly recommend if you need any work done on your vehicle! The owner, Dan, is very experienced and trustworthy. My engine failed on a Thursday. They got me in the next morning and I had my car back that afternoon running great. All in all their service was amazing. If you don’t have a mechanic or are looking for someone new this is the place to go.

am
Review №50

I brought my Tacoma here with a busted fuel injector and was happy with the work done by Dan and Rex. My dad is a Toyota guy and We found their service reliable and well done. I’d recommend this shop, especially for fellow Toyota owners ! I will be returning !

La
Review №51

Every repair I’ve had done at Chico Car Care has been successful. The most recent one was a big job, and they handled it beautifully. I haven’t had any problems in all my time with them. My mother has also had them do big repair jobs on her vehicle and she has never had any problems either. These guys are excellent at what they do. If you use them to fix your car you are guaranteeing yourself that you won’t have to go spend more money elsewhere afterwards because they do the job right the first time! The customer service is also fantastic. Rex was so patient with me calling him numerous times with a ton of questions. I am really pleased with Chico Car Care and will not take my vehicle anywhere else for repairs. They’re the only ones I trust with my car.

da
Review №52

I’ve been looking for a good shop in Chico for years and found time after time that the shops I tried just were not up to par. I find Chico Car Care to be very thorough in their inspection and work. I need to know the work done on my vehicle was done correctly, my familys life could depend on it

Cr
Review №53

Very glad to have found Chico Car Care. They are very helpful and highly professional.

Mi
Review №54

Great service. Quick, done right, good price.

Se
Review №55

Chico Car Care is a trustworthy place to get your car fix. Communications was the key and with every sorts of the way during the pandemic Chico Car Care was able to inform me about the situation and taken care of getting my car fix in a matter of time. Thank you Chico Car Care!

1
Review №56

Chico Car Care has been our families trusted car service provider for years. We are very satisfied every time Chico Car Care has helped us from quality of service to customer service.

El
Review №57

Chico Car Care is fantastic! Helpful, timely and responsive! Used them for years!

Mi
Review №58

As far as mechanical skills and service go, these guys know their stuff and provide great service.

Ro
Review №59

Dan always takes good care of my vehicle. I can trust that he says something needs to be done, it needs to be done. He doesnt just do jobs to bring in more money. He takes good care of his customers.

Ca
Review №60

I always leave Chico Car Care confident that my vehicle has been properly taken care of. They go the extra mile to do things right!

Ro
Review №61

Chico car car has always done a very good and professional job. A place you can trust!

Di
Review №62

Chico Car Care will give you outstanding, honest, and reliable services. The service prices are fair and afforadble. Dan has gone above and beyond in maintaining and making my vechicles safe and reliable. Dan is a nice guy who always gives you personalized care.

Ma
Review №63

I asked them to check for a squeaking sound when the car was on. It didnt squeak once I took the car in. So they looked around. And returned the car, not finding anything wrong, but charged me $139. Expensive for nothing being fixed

Wa
Review №64

I have been using Chico Care care for 10 years the automotive service,repair and maintenance is out standing! Dan and his team are very professional and knowledgeable. They have kept my Toyota Tacoma in tip top shape. They are very honest and reliable. They offer an Uber ride while your vehicle is getting repaired which is a huge plus in my book. I recommend Chico car care to all my friends,family and acquaintances.

Ta
Review №65

Wonderful experience! Chico Car Care took care of my boss car needs asap. No questions asked, in and out quickly. Rex in the office was a great help and super friendly. Highly recommended! Thank you Chico Car Care

Ma
Review №66

Chico Car Care is the best!

St
Review №67

Most auto mechanics simply fix the problem. These guys take the time to diagnose the problem. They have a friendly family vibe that makes you feel like they love your car as much as you do. They are honest, fair and reasonably priced, what more would you want from an auto mechanic? They also offer uber as a shuttle, way better than being placed in a van with a bunch of other customers needing a ride home!

Da
Review №68

My daughter Marissa needed a battery and was taken care of at Chico Car care. Great service from Pat and the team. Thanks again for some peace of mind with my daughter being away to school at Chico.Dave Silveira

Ja
Review №69

This shop provides reliable work at reasonable prices.

Vi
Review №70

Dan at chico car care take great care of me and have for years. They do quality work and stand behind it.

Je
Review №71

Dan and his team are excellent- I especially like how personable they are and always go above and beyond to keep everything maintained and help with unexpected needs. I will never go anywhere else!

Sa
Review №72

I had such a pleasant experience with this company. They truly care about their customers. They even called an Uber for me when I dropped my car off and needed to get back home. Strongly recommend!

Te
Review №73

Called for appointment but never heard back.

St
Review №74

Chico Car Care always delivers. A+ service. Dan and the crew went out of their way to take care of the wife’s Prius during a hectic week. We’ll keep coming back.

Al
Review №75

Chico Car Care is phenomenal and Dan goes above and beyond! They are by far the best auto repair company I have ever worked with, since I have lived in Chico. They were able to figure out and fix an issue that places like Courtesy Motors wouldnt even take the time to look into. I would recommend this shop to anyone. I only wish I had found them sooner!

CO
Review №76

We have been taking our Prius(es) to Chico Car Care for almost 10 years. Unbeatable pricing and service.

Do
Review №77

At my last service at the Honda dealer I was told that my Honda CRV needed the brakes replaced. I decided to get a second opinion. I took my CRV to Chico Car Care. They checked my brakes and said they were just fine, no repair needed. Thank you for your honesty!!!

Je
Review №78

As always, Dan, Rex, and the rest of the team went above and beyond and beyond and beyond for us to get both of our cars in tip top condition. Chico Car Care is the best there is! Thank you all!

Da
Review №79

I have been taking my 2013 Prius since having purchased it used from a major Toyota dealership. While service at the dealership is generally very good and thorough, dealers charge as high as can be charged. Chico Car Care does all the needed work to maintain my car to meet Toyota specs, and more. They have taken very good care of the vehicle, and advised me when something needs to be updated or changed, at a significantly better price than the dealer and better than some small shop competitors in town. As specialists in hybrid vehicles, they should be seeing my car for a long time.

Do
Review №80

These guys are the best in town! Quick, honest, and reliable. They give five star service, and I always trust my vehicles with them!

Al
Review №81

They are always friendly. They got our car on the schedule promptly or when it was convenient for us. They have found the problem in my cars when other dealer mechanics said noting was wrong. Thanks!

Ci
Review №82

I saw commitment to solving a challenging issue with my car. I also felt genuine personal interest by the owner who I feel qualifies as an expert auto diagnostician. Dan even took photos on his phone to show me so I could understand possible explanations for the problem. His experienced judgment was correct. It is fixed.

Ta
Review №83

I was very happy with the service and their willingness to work with me to find the best option for my repair.

De
Review №84

Thank you for your thoroughness in finding the solution to “the front end noise.” As well as a few recommendations & prices for other services that my car needs.

Da
Review №85

Easy to schedule my appointment online and the repairs were quick. My AC needed recharged and it is now blowing nice cold air. Thank you!

Bo
Review №86

Great service at a fair price. Would recommend highly.

Er
Review №87

Would recommend this facility for your auto repair needs. My work was done as quoted, timely and the office staff was very pleasant.

Ja
Review №88

Great customer service - Recommended by a local dealer as trained Prius mechanics - we’ve never yet been disappointed

To
Review №89

I was told they don’t take cash I asked why they said it was dirty and it was just the way they said it was degrading clearly a extreme left opinion on their part

Er
Review №90

The staff always explains everything fully and honestly whenever I get a checkup. A great shop for some quality, local service. The complementary coffee is not bad either.

Li
Review №91

Always honest and do what they can to keep cost down. Much appreciated.

Da
Review №92

I have my Prius serviced here and its gone great. The records they keep on the car make it very easy to track needed maintenance. Theyve even given advice for some of the maintenance Ive chosen to do on my own.

Ke
Review №93

Dan and his employees at Chico Car Care are 100% at providing exceptional service and care for us for many many years. Prompt, efficient, resourceful and kind, they’ve never let us down.

St
Review №94

I brought in my aging 2002 Subaru with 210,000 miles and was really pleased with the way Chico Car Care, in particular, Tonya, looked it over from top to bottom, recommended ways to get it back in tip-top shape, and did the work promptly and for less than the original estimate. The car is running like new, and I will entrust it to Chico Car Care for the rest of its long life. Five stars; thumbs up.

Br
Review №95

Im pretty particular about who I let work on my vehicles. Dan and his team really know their stuff and have been great to work with. It was easy for me to drop off my car and they paid for a taxi to take me to my office and pick me up when my vehicle was ready. If you have a Toyota or Lexus I especially recommend Chico Car Care.

Jo
Review №96

I have known Dan for many years. He has worked on vehicles for myself and for my friends . Fair, honest, knowledgeable, and professional are just a few words I would describe Dan and staff as.I will continue to trust the people at Chico Car Car for my vehicle needs and recommend Dan and staff to all family and friends.

Wi
Review №97

I get all 3 Caravans serviced there. The customer service is great. Professional staff. The waiting room has best A/C.

Pi
Review №98

I get the road trip specials here and I enjoy the cost and the security of having the essentials on my car looked after.

Va
Review №99

So the repair we had on our corolla was extensive because the spark plugs blew. We needed a new wire harness, re-threading of heads, spark plugs, new coils, and battery cables due to corrosion. Even though the repair took longer than anticipated, the guys didnt change the price of the job.But the crazy thing is that they did eventually change the price. THEY LOWERED IT by $27 bucks and we didnt even ask. Then when they found out that they forgot to re-attach the cover for the coils and spark plugs, they immediately came out and found the right nuts and screws to take care of it. No extra cost.I was a little scared because immediately after the repair, we were going to drive 300 miles. No problems. Made it safe in the rainstorm. Enough said already.

Ro
Review №100

I make minimum wage--not complaining, Im a simple man--and I bring my 91 Ranger here because they do good thorough work. Ive taken my dad and dog to LA and back several times, plus commute every day; it runs great and passes smog easily. When I needed several things done at once they didnt double bill for labor that was already priced into the deepest thing. Plus, they give straight answers with zero attitude.

Information
18 Photos
100 Comments
4.8 Rating
  • Address:1369 E 9th St, Chico, CA 95928, United States
  • Site:https://www.chicocarcare.com/
  • Phone:+1 530-343-1130
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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