Most of the time, when I pick up my phone and call a store, I don’t always expect the best customer service because of some really bad experiences I’ve had in the past. However this was not the case with this Napa Auto Parts store on Cohasset. I was greeted with respect by Morgan who picked up the phone and told me what to expect coming into the store regarding my concern. He was professional when I arrived and just as promised I was in and out. The owner is very fortunate to have him and the other older gentleman at the front whose name I never asked for! Thanks guys!

They had what I needed and I was helped by knowledgeable folks that work there. Good experience

The Cohasset Riebes is ok. The one on park ave is far better. They have basically the same stuff, but the people are just more helpful at the park ave location

These guys are really nice and I seem to save quite a bit of money shopping at Napa stores. The location is also a huge advantage as its near many auto shops.

Most the staff is knowledgeable and friendly just 1 or 2 grouchy workers that know it all

Very friendly and knowledgeable staff

Drove to your store on cohasset rd to find out it closed at 5!!!! Your website says 6???? Not a good way to do business. So your competitor got my business.

Friendly and helpful will definitely go back

Always helpful always have warranties and have great prices

Large inventory, good service and prices too.

If youre looking for synthetics this is the place to come I usually always have what youre looking for

This is one of the few auto parts locations that have a decent amount of automotive knowledge. The products are typically of higher quality than the other big chains in town, yes they are more expensive BUT thats because they carry better parts. Hands down the fastest delivery for out of stock parts. Usually they can get parts from other locations within hours.

Please check the parts before buying, I got a drain plug from there which had a bad washer.

Great staff and good prices

I had some snow chains, never used, bought in a different store, that I needed to return. I acquired a 4x4 so no longer needed the chains. When I went to return them the staff and manager, James, were incredibly helpful. Thank you.

Always helpful and polite

Slow service long wait time theres never any more than 2 employees there, but theyre friendly knowledgeable and they have what you need.

Staff is always helpful prices are a bit much same products cheaper else where

Felt they where a tad rude. Never have what I need. But thats my luck.

They were very nice and save me like 7$$

Its Napa, so you get high quality items, but boy do you pay for it.It also seems like they contain little about Olds in stock. Oh well

Great service n good value n great location! I could walk to it, they’ll even install your windshield wipers for you

A+++

Always helpful and polite

Ive had varying experiences in this chain of Napa stores. I purchased a part at a Napa store in another town and Reibes Napa would not honor the warranty. Ive also had widely varying levels of service from the parts technicians there. Some were knowledgeable and efficient while others were not knowledgeable at all and quite frustrating to deal with.

Stepped inside for some bondo cream hardener and found it readily for a reasonable price. Nice and friendly clerks made the errand a breeze !

Always great service and conversation at both locations.

Had the part and the tool I needed. Staff was very helpful finding what I needed

Had what I needed at a fair price.

They have a huge selection and theyre great at solving problems, but theyre computer/online system is much slower and inconvenient than other stores!

Get your NAPA know how. Veterans can also receive a small discount.

Great people very helpful

Greg Amador is very friendly, knowledgeable, and helpful

Left a bolt in my tire after a routine tire change. Unbelieveable.

They had part needed without calling ahead of time....

Great service.

Great service.

I hate this 2001 BMW X5 😠🖕🛠

Berry helpfull

Best parts supplier in Chico

Great Staff.

Very kind and helpful

Standard selection standard service

Kind of smaller inside.

Easy to find

Always great!

Top notch

Good people

Good guys

Great prices

Kind service

Very good