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New City Moving
2929 N Campbell Ave, Chicago, IL 60618, United States
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New City Moving
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Ke
Review №1

Professional, fast and competitively priced. Good at communication and asking questions to get the job done right. It is worth it to have them do the packing in my opinion. They do a very good job.

Ka
Review №2

New City was wonderful to work with! We moved two apartments in two cities into one apartment. This took two days. The management staff did a good job keepingboth moves organized. Both groups of workers were phenomenal. They carefully wrapped our furniture and made sure everything was transported well. They were very careful and paid attention to detail. These are the best movers we have ever used, bar none. We were very pleased with their work. Highly recommended!

Lo
Review №3

They did an AWESOME job. Moved from Wisconsin to Illinois and had to carry a truckload of furniture up to the 3rd floor via stairs.....I know how hard it was and they did it without any complaints and still had a smile and were professional. VERY timely which is rare these days. Thank you! Would definitely use them and recommend them again.

Ka
Review №4

New City Moving has helped me with moves twice in the last few months, and I have been very happy with their work both times. One move was from a suburb of Chicago into Chicago and the other was from Iowa to Chicago. The schedulers worked with me to ensure that times worked with my buildings moving policies, and they communicated with me multiple times leading up to and on the days of my move. The Iowa to Chicago move occurred over two days, and both days my moving team (shoutout to Mario!) was timely and very quick and careful. I highly recommend!

Me
Review №5

I have had some bad prior experiences with movers and was dreading the experience again but New City made the process smooth and we were in contact several times before the actual move. Christian and his moving team did an amazing job the day of the move; the team was efficient and understanding of what needed to be done. I couldn’t have asked for a better experience and would recommend New City to a friend and will be using them again.

Pa
Review №6

I will never not use New City Moving for my moves. Super great for my Monday November 1st move. I had great movers. The team lead Carlos was super friendly and professional.Thank you to New City Movingand the moving team!

An
Review №7

Highly recommend! Jose and his team really impressed me with how fast and thoughtful they were with our items. Such a great experience and would definitely use again.

I
Review №8

Great experience with New City. Moved from a two flat to an apt building. Got a quote online a month before move same day I requested it. Follow up and explanations were clear and simple. Ive hired movers before but these were by far the best. Guys were efficient, fast and packed our goods well. I absolutely will keep their info when I move again or recommend them to my business and friends.

Da
Review №9

New City Moving did an excellent job moving our family in the Lakeview Neighborhood. They moved everything without any issues, helped us place our large items in our new home, and even fixed our couch that a different moving company broke years earlier. They also finished 1.5 hours ahead of schedule. We will definitely be using them again the next time we move.

Ni
Review №10

This move went so well thanks to the professional team - the lead was Alex R. - but all three guys worked well together and were so fast! I highly recommend this moving company.

Ma
Review №11

I couldnt be more pleased with my recent move. The people at New City Moving were very courteous and informative. The three guys that performed my move were friendly, efficient and extremely hard working.Those guys just amazed me! They took excellent care of my possessions and put everything where I wanted it in my new place. They never stopped from the moment they got to my old place until everything was in place and put back together at the new place. My daughter used this company for her move 11 years ago and recommended them to me. Im very pleased with the results and would highly recommend them to anyone looking for professional movers. Congratulations on a job well done!

Be
Review №12

I moved from a large apartment that I’d lived in for 32 years! Not only was I very attached to the place, I’d collected some furniture and artwork during that time that was quite large scale and heavy. The crew dealt with the weight with amazing strength and facile grace. All of them were very gracious and polite. Some language and communication concerns, but the foreman dealt with them immediately and efficiently. They were so efficient, that they finished two hours earlier than their estimate, and I received a discount on my quoted price for that saving of time. I’d highly recommend them as Movers.

Fr
Review №13

New City Moving exceeded all of my expectations. The three man crew of movers were friendly, helpful, and very professional. When problems delayed accessing my storage unit, the team was flexible and willing to wait without a single complaint. The men were skilled and careful with every piece of furniture and box. They moved quickly and efficiently, and they still answered questions and remained careful at all times. The customer service workers were excellent and polite. Superlative quality service.

Ni
Review №14

New City Movers does it again!!! This is the second time I’ve booked New City for a move - last time was a dream and it was no question to use them again. Juan and his team were amazing in our three-part move. Combining two households into one is not easy and due to the team’s professional, timely service and courtesy and good spirits, we were able to settle into our new house and have a wonderful first night. Also COVID safe and respectful of mask mandates - a HUGE relief (and much appreciated). THANK YOU New City!! 🙏🏼 😁 Highly recommended for anyone looking for an in-city move.

Mi
Review №15

I highly recommend New City Moving USA for the amazing service they provided. They moved me out of my 4-bedroom home from Denver to New York. I originally spoke to James who explained the moving process to me after I went online and submitted my information. He quoted me a price that was higher than my other quotes, but I knew he was honest because he showed me the differences between his quote and the others that I received before his. He showed me that the other companies didn’t place everything that I told them onto their quote, and they also didn’t ask me important questions about my furniture like James. Also, James went over all the extra fees that my move had, and no other company told me about the bulky fees and shuttle fee that I had to pay for but James went over all those fees and made me realize that the other companies did not. The price he gave me was $11,450 and as he told me, the price did not go up on pick-up day. It was quite the opposite. I had 100 cubic feet less on pick up day, so they deducted the cost $650 and deducted another $100 from the VIP full service pack that I ordered. The full pack was well worth the money. The movers were as professional as James said they would be. The move took 10 days to deliver. Delivery guys were amazing. All around, amazing experience! I highly recommend this company for anybody who is moving out of Denver!

El
Review №16

My moving experience with New City Moving was excellent from start to finish. The sales rep Stephanie was very responsive and answered all of my questions. The estimate they gave me was slightly more than what we ended up paying, which was great! Victors two moving crews who helped us move out and into our new apartment were AMAZING!!! They were quick, efficient, and none of our belongings got damaged. They were truly so impressive and Victor was a great lead. I will use New City Moving for every move moving forward! Thanks!

Ma
Review №17

The crew was fantastic. They were attentive to my every need. I could not have been happier.

Le
Review №18

The movers were professional, friendly and worked very quickly. They made moving day so much easier for me!

La
Review №19

This is the 3rd time I have used New City to move in the Chicago area. This was our biggest move yet but New City took care of everything. Manny and his team were nothing but amazing and it was the easiest move we have ever done because of it. They are professional and extremely reliable. We will definitely continue to use them on our next move.

Am
Review №20

Best moving team, on time, fast, professional, packing all belongings very professionally. This was a long distance move and everything went so well, I could not have asked for a better experience!

Mi
Review №21

DO NOT HIRE THEM!! BEWARE!! What I read in the reviews is so true.I have a very heavy marble top dresser and nightstand and these movers Oscar, Ivan and Christopher damaged my hardwood floors. Look at pictures.I noticed it the next day when I came back to the apartment. I had given each mover $20 each and this is what I get.Now, i calmly contacted Matthew, Tim and Judy and they say they have a repairman that can come to my apartment to fix.I said no, I don’t want any of you here, all I want is $60 dollars back for the tip and $50 for damage.Sounds reasonable right? Well, I have called and email and this person Tim who they say is the coordinator has never contacted me.I just texted and called and no answer.This happened to a lady who also had a marble top dresser I belief and they cracked the marble and now I am so scared because they put my stuff into the storage and didn’t witness if they had damaged.They are Not professional, they should take responsibility for accidents that happen.If only they are open to take responsibility and take my offer will I decide if I will use them again.Stay tuned for update…

An
Review №22

Extremely impressed and would highly recommend Alamilla’s moving team. I was blown away by the professionalism and work ethic demonstrated by the team. The team left my new house in perfect condition and were overall an absolute pleasure to work with.

An
Review №23

We had a long distance move planned from Chicago to Michigan. We received quotes from no less than six companies. New City had the best rates-more than half the price quote of every single mover we solicited! No joke. Plus, they had the BEST service from the start. They scheduled time to itemize what we had in a virtual walkthrough, provide a very reasonable quote and were very clear on all communication. The crew was friendly, professional, and fast! They accomodated last minute packups with ease and made the entire move painless. I cant emphasize this enough- if you need to move in Chicago, reach out to New City!!

Ja
Review №24

The seven men who came were hard working, very polite and aimed to please I can’t say enough good things about the crew.I think that the company should consider being more environmentally conscious and not use all the plastic to wrap everything.

Ra
Review №25

I recently hired New City Moving for a long distance move to Michigan and everyone involved did an amazing job!Ive always moved myself in the past, but decided to contact some local companies after swearing Id never drive a 16ft truck in Chicago again. They were the only company that did a virtual inventory AND the quote I received was far less than the other professionals. Ronan did an amazing job answering all of my questions. Landa and his crew worked super hard (in the rain!) loading & unloading all of my stuff. Even with my inept packing abilities, not a single thing broke during the journey!

Am
Review №26

New City Moving saved our move. The moving company we had hired cancelled the day before our move. I called Tim at New City Moving and he was able to fit us in the next day! They called and kept us informed of arrival times. The crew - Francisco, Jesus, and Martin - were AMAZING! The best movers weve ever had. They were efficient, nice and were professionals. The price was very reasonable. We will definitely call New City moving for all future moves.

gl
Review №27

I highly , highly recommend new city moving for your next move. They were professional, hard working, caring, attentive, and i could go on. This was my first time hiring a moving company and while i had many to choose from Im do glad i choose them. They got the job done. I moved from a 3rd floor and i know those stairs were a killer but not once did they take a break, it was straight to non stop. I will definitely be calling on them in the future. Thank you Jesse & Angel

Mi
Review №28

I wish I could do 0 stars. I never thought I would experience PTSD from hiring these movers. Normally when you hire movers they are supposed to move the items you need to be moved right? Please be warned that this company has very sketchy process on how they schedule your move. They ask your bedroom size then estimated items that will need to be moved. They literally make a list they get back to you with a quote. Then the date was scheduled. When the movers arrived and right from the start they started knit picking at which items they were going to move which stunned me because real professional movers would never do that. Then used the excuse that if it was not on the list they were not going to move them. Now remember the items to be moved was an estimate at the time of scheduling nothing written in stone. So pretty much only about 60% of my items were place on the truck. The other 40% I had to get 5 friends and four cars to move the rest even the boxes I had neatly packed ready to go the movers intentionally left them behind. They got paid the full price but only did half the work. So please be warned and look elsewhere for movers who are more professional and respectful. I will never recommend this company to anyone. Awful service!!!

Ho
Review №29

Used New City Moving for the first time moving from Schaumburg into Old Town. Carlos Santiago and Carlos were our three movers. Could not have had a better experience. They arrived on time, carefully wrapped and boxed everything. Arrived at our new location when we had the elevator reserved. Got everything unloaded and into the apartment in minimal time. Put together some of the items. The three of them were great and I highly recommend them! I will definitely used New City Movers again!

Li
Review №30

Everybody from the sales guy doing quotes through to the office team and our packers/drivers was all very friendly, helpful, and thorough, with lots of advice and help. From coming to do the quote through to collecting the boxes a few days afterward, they couldnt have been more helpful. It all went as smoothly as possible, and the sun shone, making it somewhat less challenging. Wouldnt hesitate to use it again or recommend it.

Ta
Review №31

The crew that helped me with my move were great to work with! From scheduling to execution of the move, they were communicative, professional and efficient. I lived in a building with no elevators on the 3rd floor and had a lot of stuff, and they were careful in wrapping all of my furniture and items so everything arrived safely at the new location. The crew was also friendly and worked super well together as a team. I would highly recommend their services.

Jo
Review №32

Local move from a first floor unit to second floor. Guys showed up a half hour early and were done with the whole job a full hour earlier than estimated - nothing broken, no scratches or marks on the walls - couldnt be happier. On paper New City looked a little more expensive than other options but after calculating add-ons (clothing box rental, tape, shrink wrap, etc.) and over/underestimating times, they were very close in terms of cost. No complaints and no hesitation offering highest recommendation.

Vi
Review №33

This really was the best moving experience weve ever had from beginning to end. And it was reasonably priced! This was a long distance move from Rhode Island to Chicago. Weve moved long distance several times over the past 20 years: from Los Angeles to San Francisco, San Francisco to New York, New York back to San Francisco, San Francisco to Boston, Boston to Providence, and now Providence to Chicago. Given all of our past experiences with movers, New City is the best of them all, theyre many levels above anyone else weve ever used. To all the staff, from the estimates, logistics and the guys doing the heavy lifting - thank you!

Ar
Review №34

Professional, quick, and affordable. It was my first time using a moving service and they did not disappoint. All items were moved with care and they even covered floors in the new place to avoid wear during the move. My special request to drop off some items at Goodwill was accommodated at a nominal cost. To my surprise, the final invoice came out to be lower than the quote which turned it into a great value. My only complaint was that they were a little hard to reach over the phone on a few days, but it understandable given all the probes that come with the pandemic. Overall, cannot recommend their service enough.

Do
Review №35

Alamilla was exceptional to work with. He and The crew were highly informative and strategically help me guyeah strategically help me guide my move and was extremely careful with all my lifelong possessions. If you want an amazing and seamless moving experience call Midway City Movers and ask for Alamilla!!!!!

Am
Review №36

We were so impressed with the whole process. We called only a week out and were able to get our move set up with ease. They were able to add an extra stop without any problems. The crew showed up right on time and were ready to go. They helped pack up things that we didnt think they would be able to move and finished a few hours before we expected them to. We cant recommend this company enough!

Az
Review №37

Amazing experience!!! From booking to move to response afterwards, everything was topnotch! We moved with them in May of 2021 and we will be requesting the exact same crew for our next move. Our baby was 3 month at the time and the crew made everything sooo seamless and easy that I couldn’t believe it. I really was dreading the move with a newborn and they took all that stress off. Would recommend new city movers in a heartbeat!

As
Review №38

I loved my experience with New City Moving. They arrived early, completed the job in less time than they originally estimated, and were a competitive price given the excellent quality of service.

Am
Review №39

This was the best moving experience I have ever had. Complicated move during very busy end of the month time. Out one day- ten days of storage -then in to new place. New City Movers was able to handle the whole thing effortlessly. Movers called first and showed up exactly on time and were thorough and fast. Sales and office staff also exceptionally responsive. Highly, highly recommend New City Movers.

Ri
Review №40

We recently moved about 2 miles north from where we were living to a new house on a busy street. They were fast and did an incredible job of furniture tetris getting all of our boxes and furniture on the truck in one trip. Final cost ended up being under budget and just under the time they estimated. We got Carlitos team, and they were fantastic. Professional, fast and hard working. Great group of guys, and we couldnt be happier with the job they did. I recommend New City with great enthusiasm. Thanks again, guys!

Mi
Review №41

The five stars are for Freddie and his crew. Freddie is extremely polite and easy to work with, and the rest of the crew members were just as friendly. Like most people, I was highly stressed about the move-out to my new place, and the entire team put me at ease right away. They work hard and are fast and efficient. The crew did a great job with everything including the items that they packed and nothing was broken on the move over. I strongly recommend this company because of the quality and professionalism of the movers, and will certainly use them again the next time I move or have items to be moved.

Le
Review №42

I used the New City Moving for the move yesterday, and they were extremely fast, professional, and reasonable. The price paid was exactly as quoted. My move was very smooth. The movers provided great customer service throughout the process. Recommended.

Ke
Review №43

I recently relocated to a new apartment in Chicago and decided to utilize New City Moving after a suggestion from a friend and after reading the very positive reviews online. Based on my experience with the crew who was assigned to my move (Matthew, Sergio, and Pedro), I felt compelled to leave a review to endorse this company. They were incredibly efficient, professional, accommodating, and friendly individuals and helped make this part of the moving process a relatively stress free one! The price was reasonable and the representatives from the company were quite responsive and flexible (particularly in light of my having to adjust the date of my move). All in all, it was a very positive experience and I would definitely recommend them if you have an upcoming move!

An
Review №44

I would highly recommend New City Moving to anybody! Felipe and his crew were fantastic. They were right on time at the start, and were super professional during the whole move. They took great care of everything and even grabbed a few shirts Id left in a closet. They got the job done ahead of schedule too! The whole process from getting a quote to finishing the move was so easy and stress free.

Sc
Review №45

My wife and I moved into our new condo, and we used New City Moving, and we couldn’t be happier with their service. We spoke to Anna on the phone, and she was absolutely marvelous, and helped get us set up with a great crew. She was able to answer all of our questions, and for us the perfect team for the job.On the day of the move, Victor T and his team really came through! They showed up promptly (early actually!) and were absolute professionals every step of the way. They handled our items with the upmost care, and were so quick and efficient. The whole process was a breeze. A+ service, from start to finish. We’d absolutely use them again, and we can’t recommend them strongly enough.

Mi
Review №46

My husband and I heard so many wonderful things about this company, we just HAD to use them for our move. Unfortunately our experience was terrible. They showed up several hours late for our move so we ended up not finishing until almost midnight. We felt terrible for the moving crew who had clearly been double booked for that afternoon. The crew that moved us out also failed to label any items that they wrapped which only caused our move out crew further delays. Before completing payment we tried to reach out to the company considering they charge WAY more than other movers because they supposedly offer exceptional service and no one ever got in touch with us except to say that if we did not complete payment, they would send it to collections.Horrible customer service. Horrible quality. Way over priced. Maybe they used to be good? Would NEVER recommend.

In
Review №47

When they were grabbing boxes to load up, they made sure to confirm clearly exactly how I needed things, since I was leaving some stuff behind. They were pretty quick too. I was told by the team lead that he was looking to save me money, and after giving all the details, I did save hundreds (it was already low compared to alternatives), because they make sure to check.All of my belongings were in perfect condition on arrival; not one thing was damaged. My move was on the smaller side (1 bedroom apartment), but Im still extremely satisfied.

Ad
Review №48

They were so polite and punctual. The guys came were so professional, and took great care of each individual item as if it were their own. I am still moving today, and weve recommended this company and crew in particular to multiple family and friends.

Pe
Review №49

New CIty made the process much easier than anticipated. We had more stuff than we expected, but they were very accommodating to completely pack the truck.I would like to personally thank our movers because they were an absolute pleasure to spend the day with:Eric HGustavo MAlberto A

Sa
Review №50

Manny and his team were amazing with my move! They worked incredibly fast but were careful with my furniture and boxes. They were also SO polite, professional, and helpful. Their speed and teamwork ended up saving me money on my initial quote, which is a bonus! They made this the easiest move Ive ever had, I will definitely be recommending them to friends.

Mi
Review №51

They showed up right on time, wore masks, stayed 6 ft. apart, and flawlessly moved my 1 Bedroom apartment quickly and efficiently. No breaks, no cracks, and done at a very reasonable cost. The staff at the office were accommodating as well. Connect with these folks if youre considering moving within the FL Area.

An
Review №52

I was extremely happy with my move performed by New City Movers just a week ago. The crew leader: Andres as well as the other two movers were great, these guys hustled! And they took great care with my things.Andres reached out prior to arrival to inform me they were running early (30 minutes) and asked if that was OK. They followed all of my instructions and requests, including taking extra time/care with an antique cabinet that has been in my family for over 50 years. They also helped box up my many, many shoes!They arrived promptly at my new address and unloaded everything carefully and were sure to ask what I needed with regards to putting things together (bed frame) and placement of the few pieces of furniture I brought with me to my smaller apartment (I downsized with this move).I selected New City Movers because I spotted their trucks/crew(s) in my neighborhood often. The trucks were always clean and in good condition/damage-free and the crews didnt look as if they just rolled out of bed and came to move my things. I was extremely happy with the service I received and I would absolutely recommend them to a friend!

Ma
Review №53

It was great experience with newcity moving, Chicago. They exceeded all the expectations. Rogelio and ferdi were excellent and very professional. They moved all my stuff in ease. I was really amazed with their planning and working. Definitely recommend to my friends.

Ch
Review №54

Team Alamilla - This is our fourth or fifth time with this company and we have always been satisfied. We have used them for moving and also for full-service packing. They are always on time, courteous, careful, and very professional. Highly recommend this crew!

Ca
Review №55

Jhoni’s team was awesome! They were friendly, caring about my items and quick. Best movers I have ever had!

Ma
Review №56

I had the best moving experience with New City Moving. My price was competitive. Professional on the phone. Great customer service. He and his partner arrived on time, clean, professional, and articulate. Thanks, New City Moving.

Ma
Review №57

Our experience was great from the first call through the move. I had many questions before the move and received very quick responses. Their quote was right on target with actuals. The move team was good to work with, friendly and addressed any concerns or questions we had. I would definitely recommend New City Movers!

Ja
Review №58

The Alamilla Team was outstanding! From packing and loading the truck to unloading everything and unpacking, they were swift, communicative and very professional. No damages. Would recommend them to anyone looking for a great, positive and trustworthy moving team. It was a pleasure to work with Jovany and his team. From the beginning Windy City was great to work with. I called 6 movers to get estimates and and Windy City was the most professional and efficient. Windy City is the best moving company in Chicago!

Ke
Review №59

New City Moving deserves well above 5 stars. This moving company is the absolute best. I scheduled a move from Chicago to Springfield at the beginning of February with another moving company. On the day of my move, the moving company called me 30 minutes before they were scheduled to show to inform me they could no longer do my move and had to cancel (NEVER schedule a move with All My Sons Moving!!). Thankfully, New City Moving respects and appreciates their customers. Scrambling to find a resolution to my problem, I contacted Alison from New City Moving who, within 10 minutes of contacting her, managed to provide an estimate, assemble a crew, and have them on their way to my location to complete my move on short notice. Brian and his crew were equally as awesome. Friendly, personable, and excellent at what they do. My items arrived on time in Springfield, wrapped to perfection and damage free. What amazed me most was that, even on short notice, they didn’t try to squeeze me for as much money as they could. They provided a very fair, competitive rate at a time when others could have taken advantage. There are no words to express my gratitude for New City Moving and their employees. If you’re in need of moving, there is no company better than New City. Thank you Thank you Thank you!

Ra
Review №60

The original team who was supposed to move me was a no show and so my move was 2 hours later than scheduled. Absolutely no criticism for the team of guys who took over for the missing team, they were great - quick, professional, and kind - but overall, I am very disappointed in the scheduling on the company’s side. This caused us to miss the elevator reservation and made second half of the move more difficult and then consuming as well. After all this I only got $55 off to make up for this which did not feel equivalent with the 2 hours and lack of communication during this delay. Overall, very frustrating experience (again on the company itself and not the new team of guys who ended up coming to move) and would not use or recommend new city moving again because of this.

Me
Review №61

Amazing is an understatement for team Alamilla! They were so professional, courteous, and hard working. I wouldn’t ever think of using anyone else or recommending any other team. A huge thank you to all of them.

Gr
Review №62

I am truly astonished at the amount of good reviews this company has. If you are planning an out of state move, please save yourself the mistake I made and run to any other company.I planned a long distance move from Chicago to Texas. Payment was collected and my items were picked up and placed in storage until I had a permanent address for drop off. The day before my items were scheduled to arrive in Texas I still had not received an arrival timeframe confirmation. I tried to reach the company both by phone and email. I was told repeatedly that everyone who could assist me was busy and would reach out later. By 5PM that day, all employees still refused to speak with me. After 10 attempts, I finally heard from a manager who told me that my items would not be arriving the next day and there was no scheduled delivery date in the foreseeable future.Brian, the president of the company, provided me with a slew of excuses as to why this was happening: covid, the national truck shortage, tornadoes in Illinois, a collapsed warehouse roof, sudden illness of truck drivers, etc. Brian also informed me that he was so inundated with the collapsed warehouse roof, damaged trucks, and injured truck drivers, that he didn’t have the capacity to worry about the delivery of my items. I was informed that the manager I was previously working with had been fired for her promised delivery date of my items, including the date and time of her termination.The only solution Brian could come up with was for me to hire a different moving company to pick my items up from the New City Moving warehouse and refused to offer any additional solutions.I was informed by a previous employee that New City Moving did in fact have a truck available to deliver my items, but they were afraid they would lose money on my job and did not want to complete it.After a long back and forth and threat of legal action, my items were finally delivered. However, several items are missing.Safe yourself the time, money, and stress. This company is an unprofessional mess.

Ti
Review №63

Alamilla and his team were awesome. New City Moving was recommended by a colleague and we are so happy we took their advice. Move was so smooth and fast and they were very respectful.

ra
Review №64

Amillia’s team was fantastic! We had a huge move and they were incredibly quick on top of being super professional. You should have seen them working to get a huge couch down a tight, old stairwell! I cannot recommend them enough!

Fe
Review №65

Very unethical experience. Movers did not disclose that they damaged our marble coffee table during the move. Instead they hid the table top between two moving boxes to preserve generous tip, which we gave not knowing about the damage nor that we have been deceived (they are supposed to disclose the damage when it occurs). I noticed the damage 5 minutes after they left and caught up with them on the street. They admitted it and referred us to the management office to handle the claim. Management provided a low ball compensation offer relative to the cost of repair and is not responsive since. Nobody picks up the phone, everything goes to voicemail, and they dont return the call. Moves can be very tiring and stressful and last thing you want at the end of that day is to feel like you have been robbed. Do not recommend at all.

Ka
Review №66

I had the best experience. Everyone at New City Moving were incredible at communicating and made our move so smooth. They were extremely professional, kind, fast, skilled, I could go on and on. My moms car battery even died as the truck was leaving for our new place, I called and let them know wed be delayed and they said no problem. I assumed they would take the spare time as a break, but when I arrived they had almost the entire truck already unloaded onto the lawn ready to move inside. Would absolutely use again and recommend.

Me
Review №67

Manny and his crew helped me with an in-town move and they were fantastic! They arrived early and were super efficient and careful with moving all of my belongings. I really appreciated all the care they took in packing my furniture and their help in making sure boxes were moved into the right rooms in my new place. They were all super friendly and very professional. A friend of mine had recommended New City Moving to me and I will recommend New City to friends in the future. Id absolutely use their services again as well. Thanks for a great job!

Ca
Review №68

We used New City Moving to pack and transport our 2 BR 1 BA apartment in Ukrainian Village up to a new place in Edgewater. They were great — not only are they fast and incredibly hardworking, they were thoughtful of how to pack and unpack our belongings. To the point of videotaping themselves disassembling furniture so that they could reassemble it correctly at the new place. Nothing was broken or missing. Also, just the nicest folks. Jovany and his team were amazing and we are so grateful for everything they did to ease our move.

Ab
Review №69

We just completed an out-of-state move with New City Moving and Jhoni’s team was incredible. It was a complicated move with many stops and lots of moving parts but each team member remained calm and had an upbeat/positive attitude throughout. They made a stressful process fun and I would highly recommend New City Movers (specifically Jhoni’s team) for anyone moving from Chicago!

To
Review №70

Do not transact with this company. The first red flag is asking you to make down payments with an internet personal check(s) and NOT your credit or debit card. Personal checks cannot be disputed unless you file a law suit. New City Moving and Storage left me stranded and never picked up my household goods. It was awful. I would say they are a boiler room operation. BEWARE!

As
Review №71

We used New City Moving Company yesterday for a very large move and I have nothing but good things to say. These guys worked hard, they never stopped and worked for 14 hours straight and they couldnt have been more professional and careful with all of the items. I will highly recommend and use them again in the future!

Br
Review №72

Francisco and his team were absolutely fantastic on my recent move. First time using a moving service so was a little nervous at the jump but had no doubt in my mind that New City is the best in the business. From getting setup as a customer to dropping everything at my new apartment was great. Will forsure use New City in the future

Br
Review №73

One of our movers got his had crushed in our treadmill and they took a random part off to free it. They had to send a new mover to finish the job and he and the original (non injured) mover start arguing with each other. They dropped our treadmill twice.We purchased the supplementary insurance coverage just for this very expensive treadmill. We need it to be repaired and tested (I have no idea what part they removed) to make sure the drops didnt damage the computer in it. However, claims will not return my call, despite leaving 3 voicemails.This has been an incredibly frustrating and awful experience. I would NOT recommend New City to anyone, especially people who own nonstandard furniture items. They knew going into the job that a treadmill was in the move and should have been able to handle it better. Also, since claims wont return our calls that was a waste of $50 and my treadmill is essentially a brick. 👌

Sa
Review №74

My experience with New City Movers was nearly perfect. They arrived early, got the job done in two hours and I came in under estimate. They were super nice and easy to work with and I am so grateful for their hard work and making my move seamless!

Je
Review №75

Carlitos crew was literally the best! So professional. So kind. They were great with out stuff and moved us from a 1 bedroom to the 3 story house. So courteous and patient. Would recommend 100%.

Ka
Review №76

Super fast, efficient, and friendly! New City Moving made our moving day SO much smoother than we could have imagined. Highly recommend.

C
Review №77

New City was great! Francisco and his team HUSTLED, it was a full day move and they barely stopped to eat or take a break. These guys worked hard, were super courteous and professional, and took care of every request we had. I would definitely use them again!

Jo
Review №78

New City was easy to work with from the start. We had a complicated move that involved temporary storage, two people, a high rise and a house. They were professional through and through and made the move seamless. Wouldnt use anyone else.

C
Review №79

I would like to thank New City Movers for their assistance with my moving. The team did a great job. They were there in time, and their service was EXCELLENT! The movers were professional and friendly. The moving experience thanks to your team was very pleasant.Once again, thank you for your service!

Ka
Review №80

Would highly recommend New City moving and would definitely use them for any future moves around Chicago. They arrived on-time for my move from WI to Chicago and were incredibly efficient throughout the entire move. Aside from making this my quickest move to date, you could tell the movers took pride in ensuring my goods were properly secured and cared for during the process. Both movers were very professional and friendly.

To
Review №81

Manny and his team were incredibly helpful. They completed the job for my 1 bedroom apartment in less than 2 hours and charged me well below the initially quoted price. I couldn’t recommend New City more after they made a typically stressful day very smooth.

Ca
Review №82

Wonderful movers, not a scratch on the walls. Very friendly, funny and hardworking. Couldnt be happier.

Bo
Review №83

This was our third time using New City for our moving needs. The first two times, they did an amazing job packing, wrapping, and moving all our cargo. Nothing was broken, scratched, or damaged in any way. When we decided to move out of state, we did not hesitate to reach out them again. In fact, our experience was so positive that we did not even bother to get another quote for the move. The team was, once again, extremely careful, thoughtful and patient with our full-pack moving option. We had a lot of stuff, so it took longer than they thought but they were super efficient and careful at the same time. They met us right on time in the new location, unloaded as carefully as they had loaded, and once again left us with an extremely pleasant impression. We would not hesitate to use New City Moving again; were just sad they dont have a location in Minnesota!

St
Review №84

Great movers. They gave me a 600$ quote over the fun but ended up taking some money off the quote because we put in work to try to make their job run smoothly. They movers were good guys, had fun talking and working with them.

Je
Review №85

The crew showed on time, ready to work, and were all 4 very professional. They took very good care of all of our things as well as our property. Very good, hard working, friendly guys. I highly recommend using this company and hopefully you will get lucky enough to get this crew! Great job, guys! We thank you very much.

Ma
Review №86

They did an excellent job! We recommend them for anyone looking to move efficiently, without having to lift a finger. We had the boxes ready when they arrived, and stepped back to watch them do their thing. Incredible. The packing of the furniture with pads and plastic was performed perfectly. They dismantled items and later put them together correctly. Ive done four moves with my daughter, from apartment to apartment, and this has been the fifth move. First time with no stress due to movers. Arrived early, completed the work in record time. You would not have guessed they were working on an hourly rate. If I could give another star, I would. Look no further!

st
Review №87

We had two moves with two different teams and both were GREAT! Very fast and could not be nicer! Would definitely use this service again!

Sa
Review №88

These guys made moving so easy. They work fast and are very professional. Would definitely hire them again.

Ca
Review №89

The team was efficient in packing up all the boxes and small items I had. They used a new method I’ve never seen and I’ve moved cross country twice, blew my mind! Would recommend to anyone in the Chicagoland area!

Ky
Review №90

I could not recommend New City Moving enough! If I could give them 10 stars out of 5 I would. Jose and his team were absolutely AMAZING! They arrived early (which is usually unheard of for movers) and they were so quick! Not only were they quick, they were mindful when wrapping and moving our items to ensure they wouldn’t get damaged. They moved us out of our 2 bed/2 bath apt in 1 hour. We had to drive 1 hour to our new house (northern suburbs) and they moved us into the house in again within 1 hour. Total of a 3 hour move!! The team was so nice and communicated to ensure they were moving everything into the correct rooms! Highly recommend!

To
Review №91

Second time using New City Moving. Prompt, professional, hardworking and fast. They exceeded my expectations. I have no qualms about giving my highest recommendation.

Jo
Review №92

New City Moving was great! We had a two-stop Chicago move that they executed with care and efficiency. We even finished 30 minutes early. Would highly recommend!

Br
Review №93

We had a great move with the Alamilla team! They moved us from our 5th floor apartment to our third floor walk up. They were gentle with our belongings and super polite. We would highly recommend and would higher them in again in a second! Thank you.

Da
Review №94

Alamilla Team was fantastic; on time, courteous and took care of our stuff. Highly recommended! The best!

Ka
Review №95

I would give 6 stars if I could to Erick Roman and his team. They were fast, efficient, clean and extremely careful. All of our furniture and boxes arrived in our new home safe and undamaged. We had brand new hardwood floors installed, and they were even so kind as to make sure all of our furniture had the correct padding before placing anything on the floors. An added bonus was that the team was fun to work with and all had a great attitude (even on a Sunday morning)!

Sa
Review №96

I had a fantastic experience with New City Moving. There was regular and clear communication beforehand, and on moving day the crew was fantastic. They moved me out of a 3rd floor walk up and into a 4th floor walk up in only a few hours, and were courteous, pleasant and easy to talk to. They took care with my belongings and made the whole day easy. I would definitely recommend them to anyone!

Za
Review №97

The crew that handled our move were awesome and bailed us out more than they should have. We werent as prepared for the move as we thought we were. When Jesse and his crew arrived, they started helping us pack what was remaining and working through it. Then, despite the weird rules surrounding moves at our new place, they were super fast and efficient in unloading the truck, and placing the large items in their appropriate place.I appreciate them more than they know or could realize. I never want to move again but, if I do, Ill use new city moving again in a heartbeat.

Mi
Review №98

They were early on the time window which was amazing. Santiago and Julio were the gentleman that wrapped my furniture and packed my boxes. I was glad they wrapped the sofa and the chair, I did not expect that and appreciated it. The moment they arrived and started moving stuff, I started a timer. To get my apartment packed into the truck, take the truck to my new place, AND unload the truck only took a little over an hour and a half. I ended up paying less than my original quote and nothing was damaged in the move. I HIGHLY recommend them.

Ca
Review №99

I would 100% recommend this service. I’ve had mixed experiences with movers, but New City exceeded expectations. Carlos and Jesus were very efficient and communicated extremely well. Great moving experience!

Kr
Review №100

New City Moving was outstanding!! They were a little late due to a traffic accident, but kept in touch the whole time. I had 2 trucks and 5 movers. They were all amazing!! Everyone was professional and courteous, knew what to do, followed my instructions. Not one item damaged. Every box was placed in the right spot in my new home. They moved a huge, heavy armoire up and down right staircases like it was nothing - I seriously dont know how they did it!! I had never used movers before and was very nervous, but they made it so easy! I got a number of quotes for my move and they had extremely reasonable rates. The final price was close to the estimate, with some minor additional costs for needed supplies (extra boxes, wrapping, etc). Highly recommend!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2929 N Campbell Ave, Chicago, IL 60618, United States
  • Site:https://www.newcitymovers.com/
  • Phone:+1 773-489-0600
Categories
  • Mover
  • Moving and storage service
  • Moving supply store
  • Piano moving service
  • Records storage facility
  • Self-storage facility
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:10AM–4PM
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