user
Roscoe Company Uniform Services
3535 W Harrison St, Chicago, IL 60624, United States
Appearance
Roscoe Company Uniform Services
Comments
Ra
Review №1

We were skeptical to sign a 7-year uniform contract with Roscoe when they first came in and proposed their services to us. We have had a few uniform companies over the years and most of them start off strong and rapidly decline in the service. Roscoe seemed promising so we gave them a shot because we were at our wits end with our current uniform service company. We are now into our second 7-year contract with Roscoe and couldnt be happier with their service. We are a mid-sided company with upwards of 20 employees in uniforms and/or jackets. We are not disappointed at all in the service provided by Roscoe and would recommend their services to anybody who needed a quality uniform service.

St
Review №2

Isaac and the folks at Roscoe are great! If theres ever an issue its addressed immediately...and Isaac has made suggestions to make our service even better. Theres a reason why weve stayed with them as long as we have. :)

Ja
Review №3

Love working with Roscoe for our uniforms. They are always able to support high a quantity of uniforms for our production team with minimal issues. Our route rep is always helpful and communicates any changes. Happy to be a Roscoe customer!

Ba
Review №4

Andrew is always on time and smiling he takes care of all our needs no problems ever. Andrew makes the Roscoe company look good. Glad he is on our route. We are a Family owned business and he feels like part of the family to us.

To
Review №5

Roscoe has provided the best uniform service, products and personnel we have ever had in the 50+ years Remkes Garage has been in business.Thank you!!

AM
Review №6

Had two different uniform companies in the past. The quality of service didnt come close to the quality of service that we receive from Roscoe. The quality of the uniforms are also superior, and the price is fair. I recomend them to everyone!

Ma
Review №7

We have been using Roscoe for 15 years + and are very satisfied with their service and the quality of the uniforms. During the 15 year period we have never ran into any problems. Customer service is great, always very helpful when any changes are needed. Our delivery person, Lenin, is very professional, kind, hardworking and always on time. 10 stars for Roscoe!

Sa
Review №8

A few months back, one of our employees accidentally left a $100 bill in his uniform pocket. He looked everywhere for it and then he found it a few weeks later in a freshly returned uniform shirt pocket. Now, I know I am guilty of it myself, but people usually complain and they dont recognize superior service. I wanted to recognize it and say that whomever it is that is laundering your uniforms is a spectacularly honest person and thank you. The employees have always gone above and beyond in our experience and is the sole uniform company that I have worked with that I can say this about.

be
Review №9

I work for a small food ingredient company on the south side of Chicago. We have been using Roscoe for years. What really stands out about this company is the level of service their drivers provide. Our driver Anthony is always going the extra mile to provide clean, well maintained uniforms. Whenever an employee has a size change request or damaged clothing, Anthony has the new garments in stock the next week. This level of service is the reason my company will continue to use Roscoe for all of our uniform needs. Great family business!

Ma
Review №10

Our 3-location auto repair business could not be happier with the service we have received from the Roscoe Uniform Company. They offer set prices that are guaranteed. Unlike previous service providers, we do not need to be constantly on alert for hidden fees and up-charges. We have a true partnership with our Route Rep Isaac and our CSR Octavia. They have both made helpful suggestions as we settled on the correct product and inventory mix. We are thrilled to be able to focus on our core business and let Roscoe professionally handle what they do best.

Ol
Review №11

The Roscoe staff has been very friendly and always available to help I have to commend our designated service rep Hector, he has been very accommodating ensuring that all of our needs are met ASAP. Customer service has been very over whelming as you are treated as you are that special client; needs/issues are resolved immediately, communication has been very exceptional when it comes to ensuring that we are total satisfied. Work uniforms provided are of high quality, we also order jackets for our employees and everyone was very happy with look and comfort. We truly recommend Roscoe for your all of your business needs as related to ensuring your employees are fitted with your brand appearance.

Sh
Review №12

We use this uniform and mat service at my place of employment in Bartlett. We are extremely satisfied with the products as well as the service. The uniforms are well made and look great! Our Route Service Rep, Drew, is fantastic. Very polite, professional, friendly and efficient! This is the third uniform/mat service we have used and there is no comparison. We suffered through poor customer service, billing issues and thin and ratty uniforms for years so its quite a nice change of pace to have excellent customer service thanks to Zenaida and professional looking uniforms. We highly recommend Roscoe!

Ro
Review №13

We have been with Roscoe for 6 months now. Outstanding service and very competitively priced with industry leading quality matts. We are on Carls route. He is always on time & courteous.

Su
Review №14

We just started with this company 7 months ago and man what a switch from our previous uniform company. They have GREAT customer service and communication skills. Their uniforms, especially the pants are very comfortable. The service we receive weekly is also excellent. We get just our uniforms and they are always clean. The route service person always checks in to make sure things are going well too. They really care about your satisfaction with them.

La
Review №15

I called to place an order with my regular sales Rep. Justine, but to my surprise I got someone new by the name of Robert and I’m glad I did. Robert was such a breath of fresh air. He was pleasant, very knowledgeable and got me exactly what I needed. I’m big on Customer service and Roberts was impeccable. kudos to Roscoe and Robert on a Job well done! You have a customer for lifeLawanda Mooreupholdings property Management

cy
Review №16

My customer service representative Octavia is very pleasant and provides me with anything I request from her so fast. Its so nice to work with great people who provide great service.

Je
Review №17

Thank you for providing great customer service! Len, our Route Service Rep is great. He always goes above and beyond to service our needs. Great job!

Pa
Review №18

Very satisfied with our services from Roscoe.When our company switched to Roscoe, it was originally for cost reasons. After experiencing their services, we have more reasons to be happy with the change. From the service manager Yariel, to the route rep Carlos, they are very helpful and courteous. The uniforms are always exceptionally clean and our shop is happy with them. When we have any changes in techs, Roscoe is always very helpful with getting them set up with uniforms in a timely manner. Would definitely recommend!

Da
Review №19

Over the past 7 years, the delivery people have been excellent. For the 1st 5 years, we had an awesome driver named Yariel and he was friendly, helpful and always enjoyable to see every 2 weeks. Yariel was deservedly promoted, which was sad for us, but of course, great for him and I am sure he is providing excellent service to the district he now manages. With Yariels departure from the delivery department, we were given a new driver named Art, who has also been enjoyable to work with.

He
Review №20

We have used several uniform companies throughout the years. We made the switch to Roscoe in 2019. I have to say that we could not be happier with the services provided. There customer service has exceeded out expectations.

Ka
Review №21

Our experience with Roscoe has been excellent, we have been with them for a few years and the team always takes care of us! Ive mostly worked with Robert St Clair and he is very helpful and knowledgeable, he gets any issues resolved. We couldn’t ask for a better service provider.

Be
Review №22

We have used Roscoe for all of our bakery needs for just over 5 years. They are extremely reliable, easy to work with and incredibly nice and friendly people! Our delivery driver, Issac, is a joy to see every week and he always keeps us up to date on any changes that we may not be aware of. Roscoe has also really stepped up during this pandemic and have been very transparent about new cleaning procedures and we feel very safe using their aprons and towels. Highly recommend!

Sa
Review №23

We are happy with the service provided by Roscoe. The management, office staff and delivery representatives have been pleasant and accommodating to the needs of our organization.

Ke
Review №24

Roscoe is an excellent service provider at very competitive pricing. They established safety protocols for COVID and have been cooperative with my companys protocols. Our regular service person is friendly and efficient.

Jo
Review №25

Ive been doing business with Roscoe for several years now. Their employees care about their business and their customers! I have never had problems getting any issues resolved. I would recommend this company any day over those big box type companies that are completely missing the boat when it comes to customer service!

Ad
Review №26

The service we receive from our route driver Isaac is excellent. There have been occasional back office billing problems that can be time consuming. The problems always get worked out but the time is frustrating. Quality of product delivered has always been as expected. Did I mention Isaac is excellent? He takes pride in his service and it shows.

Sa
Review №27

We have been with Roscoe for years and the team for our account always takes care of us. The delivery drivers that we have had have been super friendly, helpful, knowledgeable and have actually suggested things to help us improve our processes (going above and beyond just delivering our uniforms).Purchasing corporate apparel is reasonably priced especially if we only need to order a few pieces at a time. Turnaround times are quick too.

To
Review №28

We here at Remkes have had the pleasure of working with our delivery driver Drew for several years now. During this time, we have always felt Drew has provided us with expectational service! Drew is reliable, personable, and goes above and beyond whenever we need assistance.

Be
Review №29

We have been a satisfied customer for over 23 years! Their symbol of pride is the perfect mascot. They take pride in their quality of service and goods provided. If something isnt right they will work hard to fix it.

Ma
Review №30

Roscoe Company has been providing services for our Company for many years now. We are very satisfied with the customer service they have provided. Our Route Service Rep is extremely personable, courteous and processional. We have a new Service Manager who has been very responsive to our ever changing needs that is greatly appreciated in these unprecedented times.

Kr
Review №31

Have been with Roscoe for a few months. Totally happy with our delivery guy! Hes awesome and super friendly. The guys are happy with their uniforms. They look really nice.

ga
Review №32

Excellent service and product. Lenny does a great job for us

An
Review №33

Great Company and great people. They found my missing keys that i left in the pocked of my dirty uniform and delivered the same day to me. Perfect uniforms always on time. Thank you!

Je
Review №34

Our experience with Roscoe has been excellent! Our delivery person is friendly and attentive. The quality of the uniforms is good and when needed, repairs are done in a timely manner.

An
Review №35

We have worked with Roscoe for our towel and apron service for years for our catering company. We have had great experiences with Sergio, Dan and the team. We consider them true partners and the product quality and service excellent! Highly recommended!

Hi
Review №36

Roscoe is a great company to work with. They are very professional and have great customer service. I would highly recommend Roscoe, as they certainly take pride in what they do..... Excellent Company

Ra
Review №37

Great, professional and reliable service. Highly recommend it!!!

S&
Review №38

Outstanding company. Outstanding customer service. Art is the best.

Of
Review №39

Roscoe is a great company to work with. They are very professional and have great customer service. I would highly recommend Roscoe, as they certainly take pride in what they do.

Bo
Review №40

Roscoe has been servicing our shop for many years and has performed above our expectations. Their weekly services have been great keeping our mechanics in clean well serviced uniforms.

Gl
Review №41

The service we receive from Roscoe is excellent , from the front line employees to the management team weve received the highest level of professionalism.

Ro
Review №42

CURRIE MOTORS IN FRANKFORT HAS WORKED WITH ROSCOE FOR MANY YEARS. GREAT SERVICE, AND GREAT PEOPLE. HIGHLY RECOMMEND THEM!

Ro
Review №43

Great company!Excellent in service, quality, and price.

An
Review №44

Our Companies (WaterSaver Faucet/Guardian Equipment/Oval Fire Products) have been customers of Roscoe for several years. What began with shop rags and floor mats, grew to company uniforms and corporate apparel. The fact that Roscoe is an independent Chicago-based company was a huge selling point for us.Roscoe has saved us a great deal of money, month over month and year over year and the quality of the uniforms are far better than our previous vendor (UniFirst) as is the customer service. From the sales staff, to the territory managers, billing staff and route delivery drivers - everyone I have dealt with from Roscoe has been well organized, responsive, professional and personable.They show their customers how much they appreciate their business by demonstrating excellent customer service and great products at competitive prices.

Jo
Review №45

Carl and the team and Roscoe have been incredible for us! Spot on service, always greeting us with a smile, and couldn’t ask for a better service provider!

Li
Review №46

All of are very happy with the delivery, correctness and automation of the services, the cheerfulness and reliability of the delivery drivers, and the customer service and responsiveness of Zenaida!

Ro
Review №47

Highly recommend Mark! Provides a great service and great price. If you want it taken care of hell do what it takes and has for us.

Ma
Review №48

Great place and excellent quality products.

Be
Review №49

Quality and safety

Do
Review №50

Love the boys and drink

Ma
Review №51

Nice

Information
7 Photos
51 Comments
4.9 Rating
  • Address:3535 W Harrison St, Chicago, IL 60624, United States
  • Site:https://www.eroscoe.com/
  • Phone:+1 888-476-7263
Categories
  • Janitorial equipment supplier
  • Business to business service
  • Clothing supplier
  • Uniform store
  • Laundry service
  • Work clothes store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–4PM
  • Thursday:7:30AM–4PM
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
Similar organizations