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Aladdin Garage Doors of Chicago
205 N Michigan Ave Suite 810B, Chicago, IL 60601, United States
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Aladdin Garage Doors of Chicago
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Ly
Review №1

Had Martin come out to repair my dads garage door cable. What a pleasant experience. He informed me when he was on his way and was very efficient and knowledgeable with the repair. A big thanks to Mary in the office for getting a repairman to my dads home so quickly. Thank you Alladin team! Great service!

Tr
Review №2

It was quick and easy to schedule an appointment. Kris called to let me know what time he would be there. He was on time and professional. The company honored the price quoted on the phone even though they had to upgrade me to a different opener. The service was quick. Kris was excellent. I recommend him and Aladdin.

Ma
Review №3

Sam, our installer, was great. He recommended the best garage door opener for our needs, while giving us a great price. He arrived on time and got to work putting up our new door opener. Rewired everything as it was over 10 years old. Cleaned up everything when he was done. Super nice and professional. This is the second time we’ve used Aladdin Doors and they will be the only ones we’ll call in the future. It was also satisfying to support a local business.

Al
Review №4

Great, fast service! I called Aladdin Doors on a Thursday night and was immediately scheduled for an appointment the next day. Martin diagnosed my doors problem, replaced the defective part, and explained the merits of different opener units, all within an hour. He even threw in a dead lock for free.My opener is still broken, but because its long overdue for replacement. Ill be using Aladdin Doors (and hopefully Martin) for the installation.

Ca
Review №5

Very pleased with the prompt service. Kyle was very informative and fixed my garage door to my satisfaction. I would recommend Aladdin.

Al
Review №6

The person that did the job for us, his name was Martin. He made this experience perfect for me. The work was done great, very professional, on time. There was a small issue in my house and he was able to fix it with no problem. Everything was done in a timely manner. I definitely recommend Martin Robles.

M
Review №7

Kris is awesome! You can tell he loves what he does. He is very knowledgeable and great customer service!

Me
Review №8

Martin were great! My garage door stopped working but when he came out, it somehow started working again. He did noticed that the opener were getting old. He gave me an estimate for a new one and told me that if i continue to have more trouble to give the office a call for a new opener. He was very nice and professional. He didnt pressure me on making a decision right away. Thats the main reason why I continue to call them for any garage door service in the past. I would definitely recommend them.

Ri
Review №9

The technician Kris was on time and was very friendly. He was able to fix the problem with my garage door opener in half an hour. I am extremely satisfied with the service.

Ta
Review №10

My rating is NOT for the Aladdin company it is for the technician we had today 10/4/21. Martin was amazing. He was patient, understanding ,and a perfectionist. Even after we discovered that my original paperwork that we have from our first time using Aladdin, that said we purchased HD springs with a LIFETIME warranty and we’re now being told they weren’t heavy duty and we refused them ! The original installation person ( NOT MARTIN) sold us HD because of the frequency that we open the door YET THEY DIDN’T INSTALL THEM they put regular ones on! Then the owner claimed there was a note in the system saying we refused them! Hey do you think your guy scammed both the company and the customer? Sounds like it - or it’s just how they operate- bait and switch! Why would we refuse AND the paper work reflect what we paid for HD? So my advice would be IF you have no other choice but to call Aladdin at least ask for a great service rep- Martin- he has integrity. Unlike the owner and clearly the guy who put our first set on. Photo is of springs we were sold originally as HD. #’s reflect on paperwork as HD Life time warranty

Ra
Review №11

Sam is terrific. Replaced our springs. When I asked him about a few other issues related to the door and trim, he was very honest in not pushing to replace things that are working. Most importantly, he also noticed a safety issue with our opener…the bolt holding in place on the ceiling was very loose (the opener is 20 years old). He promptly repaired it, and I am very grateful that he noticed before it came crashing down on the floor, a car, or worse.

Ka
Review №12

Martin & Jose did an amazing job installing my new garage door. I couldnt be happier with their response time, professionalism, efficiency & helpfulness. I would definitely recommend them!!

Ma
Review №13

Jose Ascensio, was very honest, knowledgeable and efficient. My garage door cables were replaced quickly and efficiently. I am very impressed by Joses professionalism. I will definitely be recommending Jose from Aladdin Garage Doors to my friends and family! Thank you !

Le
Review №14

Jose Ascencio was great. He was methodical and professional. He replaced the door springs and “tuned” up the door. I have used them in the past and will use them in the future. Jose’s professionalism reflects well on the company.

Ma
Review №15

Even if I personally liked Aladdin Doors technician attitude and kindness, unfortunately I have to provide just 1 star review to Aladdin Doors.I got my garage door house broken last Monday, Sep 20th and called Aladdin Doors the same day. Great response, because Aladdin Doors technician came to my home after just a couple of hours and checked the door. He said it had to be replaced with a new one. He gave me a quote of $3444 (Aladdin Doors sells garage doors...). He also told me to ask other companies for a quote because, for sure, he said, they would have provided me with the same response.Called 2 different companies for a quote and BOTH told me, WITHOUT ANY HESITATION, that it was possible to repair the garage door. Today I got it repaired for $289. Pretty big save, I would say.----------REPLY TO ALADDIN GARAGE DOORS ANSWERDear Sir, I am sorry to read such an answer from Aladdin owner, especially because in those words there is an angry tone.I respect your opinion, maybe youre right that the garage door wont last, maybe not. The time will provide me with an answer.What I, or rather, all customers, do not like, is not to hear all the available options from a services providers. You told me just one option, when more than one was available. The customer must hear all the available options and choose the best one for her/for him.The company from which I got the door fixed (35 years in business) provide me with both options: buy a new door or repair mine. Honest proposal and I chose what I preferred.P.S. You said you have over 700 5 stars Google reviews... another lie! The TOTAL number of Google reviews you have received so far is 233.

De
Review №16

Sam was very thorough with the repair of the broken cord and spring of my door. I scheduled the appointment for the afternoon but they were able to do the job in the morning with a phone notificatio. Worked for me to not have to wait all day! I will refer the company and Sam for future service when needed .

De
Review №17

Sam, the service technician thoroughly explained the repair options and quickly serviced our garage door. The only complaint U had was that he did not wear a mask. Otherwise the service was excellent.

ki
Review №18

I had a great experience with Aladdin Garage Doors. Our service man Jose Ascencio did a wonderful job. I highly recommend them!!!

Be
Review №19

Very positive experience with Aladdin Doors. Kris, the technician, came with a knowledge and kind and pleasant attitude. Highly recommend!

Ri
Review №20

Martin was exceptional, pleasant, and dedicated. His work ethic is something everyone should strive for and we are grateful for his expertise and service.

Sa
Review №21

Martin and Jose was great called them when my garage door broke came in and fixed it super fast service really helpful

Ra
Review №22

Kris was very knowledgeable and installed the door without any issues. Five stars

Kr
Review №23

Good company - fixed my garage and explained what needed to be fixed and why.Will use again but hoping I wont have too!

Ia
Review №24

Aladdin Doors came out first thing in the morning and did a great job. Highly recommend.

St
Review №25

Aladdin Garage Doors technician Kris was very helpful and knowledgable. I recommend Aladdin for garage door maintenance and repair.

Mi
Review №26

Kris arrived promptly, diagnosed the issue quickly and provided me with a quote. He fixed my problem with the crush sensors and gave my system a general tune up.

Je
Review №27

Excellent and quick service. Sam was a great and thorough technician.

Ma
Review №28

Kris is both knowledgeable and personable. Thanks for a great customer experience!

Bi
Review №29

Martin did a great job. I would definitely recommend him.

We
Review №30

Excellent service. Called at 11:15 and they were at the house at 12:30. Sam quickly diagnosed the problem and provided me with a fair estimate. I trust their service and would definitely recommend to friends and family.Kris installed the new garage doors. He did a great job. Very friendly and courteous. He answered all my questions.

Sh
Review №31

I called Aladdin Garage Doors and they responded exceptional quick in fixing my concerns. They sent out Jose. Jose was extremely knowledgeable about my concerns with my garage door. He fixed the problems and now my garage door is back in service. I wouldnt hesitate to give them a call again and even request Jose. His customer service was exceptional and he was very informative.

El
Review №32

Could not ask for better service. Kris was on-time, friendly, knowledgeable, informative, efficient, and charged a reasonable price for the new springs. Aladdin was recommended to me and I will recommend to others.

Ro
Review №33

He was professional, friendly and in and out quickly.

da
Review №34

Instant in home quote and best professional experience.

Ir
Review №35

Very good service! Very good person!!!

Ma
Review №36

I was very happy with Aladdin doors. Their service was fast and reliable and their service guy Chris walked me through every step that he had done. I recommend them highly and I’m very satisfied with their work

An
Review №37

Jose did a tremendous job helping us replace our garage door opener. He brought knowledge and insight that helped us find the right opener. He helped recognize other potential areas of concern. And he was able to provide instruction on care and maintenance of the opener and door as a whole

We
Review №38

Chris and Aladdin doors were very professional. Wonderful response time. They give us an appointment so quick and came on time. Doing exactly what is needed with great courtesy. Also they offered us great value for service.

Le
Review №39

Kris M was super friendly and knowledgeable. He worked quickly and carefully to fix my garage door and it all under warranty for 3 years. Great customer service! Highly recommend!

M
Review №40

Jose was wonderful! He explained what was wrong and he did everything that we spoke about and he didn’t try to upsell me anything! I have already referred them to my friends. Thank you and I will definitely be calling in the future should I have garage door issues.

An
Review №41

Kyle was my technician and he was great. I had an issue with my opener and he was very thorough in his examination and after determining it was best to replace it he gave me a rundown of my options and was able to install a new unit on the spot. Everything is now working great. Highly recommend this company for any garage door needs, as it’s the second time I’ve used them.

GL
Review №42

I’ve called Aladdin doors for services on our garage doors and have been lucky enough to get Kyle G. twice. He was on time for the appointment and accommodating to my schedule. He fixed the problem with the springs and cables on our doors and made sure they were working properly before he left. I highly recommend Aladdin doors for their same day service and courteous employees.

Do
Review №43

Fast, courteous and professional service.

Ge
Review №44

Our technician Jose was very professional-he introduced himself and quickly started working on our garage door-when completed everything was cleaned up and door works perfect. I would definitely recommend Aladdin for anyone who needs this service. Thanks Jose!

Ja
Review №45

In the market for a new door and opener. Kris was spot in time, and friendly. Covered the options I was interested in, and answered all my questions. Very impressed!

Da
Review №46

Kris, was absolutely fantastic. His expertise allowed me to choose the proper overhead garage door opener and replace the rollers on my door.He was professional, communicated exceptionally well and maintain a clean working area.He’s an absolute asset to your company and because of him I will refer Aladdin garage doors to anybody that needs your service

Ke
Review №47

Kyle was very helpful in working up the quote for our garage doors including all the features we desired. He was respectful of our budget and made good recommendations. He was also knowledgeable about the product choices.

A
Review №48

I highly recommend Aladdin Doors. Kyle came out very quickly and was very knowledgeable and did an amazing job. Thank you so much.

He
Review №49

Kris M. From Aladdin could not have been more helpful and courteous. He was on time for both appointments and was well trained. He professionally installed new weatherstripping and rollers on our garage door. I even recommended him to my next door neighbor who needed some garage door work. I’ll keep on using Aladdin for our garage door needs and will always ask for Kris M.

Ky
Review №50

Sam was at my house within 20 minutes of me calling. Sam identified the issue right away and fixed it for the price of a service call but also fixed my seal on the bottom of garage door. Very professional and does great work. Highly recommend!! Thanks Alladin.

Va
Review №51

Kris Minyard is excellent! He diagnosed the issue with the garage door and replaced the operator very quickly. He is super friendly and upbeat, all while doing the work in the freezing cold. Thank you Kris!!!

Ev
Review №52

Sam from Aladdin doors came out to my home early to replace the springs! Professional service. I recommend Aladdin doors for your garage door repair needs. Thank you!

Jo
Review №53

Fantastic experience with Kris doing a winter check-up service. Polite, friendly, thorough and we feel more secure about the door now. Aladdin had to replace a broken spring several months back and were happier not anticipating problems now.

St
Review №54

Sam at Aladdin Garage Doors is the best. He was very knowledgeable and installed a new garage door opener in less than an hour WOW! The pricing was fair and our door is working great.Thanks Sam!

We
Review №55

Great company! The entire experience was very easy and helpful. The technician Kyle G. was able to fix the problem quickly and give information on how to proceed with the garage repairs. Definitely will recommend!

An
Review №56

Had a great experience with Aladdin- from response time to 24 hours. My door was serviced by Jose who was efficient, professional & personable. Replaced my spring now I’m set for the winter months. Thank you!!!

Jo
Review №57

Kris was great. He was on time and laid out all of the options available to me in order to get a new garage door.

St
Review №58

Kris was prompt, enthusiastic and very professional. He assessed the problem, fixed the sensor wiring and left the work place cleaner than it was when he arrived. Awesome experience. Thanks again Kris

Th
Review №59

Kris M. was very polite and professional.He completed the requested repair work efficiently. I definitely recommend Aladdin.

Nu
Review №60

They were very responsive. I called them late night, and they came out the next day during a SNOW STORM. They fixed our door in less than an hour, and were reasonable. You cannot ask for better service.

Je
Review №61

Excellent service! We had a spring brake unexpectedly and Mo was out within the hour to fix. He was very knowledgeable, friendly and wonderful to work with. I highly recommend! Lifetime customer here.

Pa
Review №62

Kris was an amazing repair technician so polite so professional send him any time. Very fast and explained everything

Ma
Review №63

Jose replaced our garage door opener. He did a great job. I highly recommend him.

Ha
Review №64

Kyle is ver professional and finish the work easily and suggested some tips on maintenance during summer and winter.

Me
Review №65

Sam H. was absolutely fantastic! My garage door breaking was NOT on my 2020 bingo card and compounded with a list of other things going wrong/breaking I was beyond my threshold. Upon entering the garage Sam wisely pointed out everything happening with the door and let me know what was in need of immediate help and why what broke, broke. I was worried as I’ve never needed garage repair before but I really felt like Sam was on my side with this process. Any future garage needs will be through Aladdin Doors. Huge thanks to Paul K as well for the quick and honest communication.

Bi
Review №66

Prompt, professional, courteous service at a fair price. Would recommend!

Pa
Review №67

Honest and elucidated well!

hu
Review №68

Jose was excellent, showed up promptly and fixed my garage door fast and with no issues. I highly recommend Aladdin Doors and Jose for your door repair/replacements

Va
Review №69

Wonderful service A+++, great communication with appointment texts & had all garage door remote openers including key pad & car working nicely again now! Very happy & definently would call again for fast courteous service.

Mi
Review №70

Arrived on time (about 3 hours from when I called) and quickly fixed my issue. Very knowledgable and personable. Ive used Aladdin for years and will continue to do so.

At
Review №71

Amazing service, our spring broke and Sam was out to fix it first thing the next morning. He explained all our options and let us decide what was best for our situation. Spring was fixed within 30 mins. I would highly recommend Aladdin Garage Doors!

Ha
Review №72

Sam, the Aladdin technician, was prompt, courteous, and knowledgeable. He explained the issues with our garage door and performed repairs excellently.

St
Review №73

I was so impressed with the service I was provided, from the initial phone call to meeting the estimator and technicain. I was always informed every step of the way regarding my project.

Je
Review №74

Fantastic experience. Office communication excellent, reminders of appointment, text when tech on way, on time, fast. Terrific all around.

Pa
Review №75

Sam t came within hour of call. Super fast professional and fair. Recommend aladdin

Le
Review №76

Excellent service, very knowledgable, doesnt waste time getting the job done, always on time

gu
Review №77

Very helpful and professional

As
Review №78

Very prompt and Great response time. Gave some options for the garage door replacement.

Xi
Review №79

Setting the appointment was easy. Kris came in with mask on and courtesy, he was knowledgeable presented a reasonable quite.

el
Review №80

Jose was excellent! Efficient and friendly. Highly recommend Aladdin Doors!

Do
Review №81

Very good service! Definitely recommend! Kris is very knowledgeable and a great technician

ji
Review №82

Excellent service and technician Kris was quick to find and repair problems aa well as being most polite. My former door company man for 20 years retired, Alladin is my hero!!!!

Ka
Review №83

Kris was very nice and worked quickly. Very happy with service and would highly recommend.

He
Review №84

Kris was great, very helpful. Ive used Aladdin for years. I am always pleased with their service.

Je
Review №85

Highly recommended, Sam our tech was awesome and extremely professional. I called late last night and they literally scheduled Sam to come the next morning of Christmas Eve. Thanks so much!

Da
Review №86

Jose arrived as scheduled and very quickly replaced both springs. Very pleasant and recommend highly.

Sa
Review №87

Kris was on time...early actually! He was thorough and explained everything to me. Couldn’t be more happy with his service and the company!!!!

Ka
Review №88

Kris was fantastic. Showed up when he said he would and very knowledgeable

Ja
Review №89

As with most things like this, my need for service came unexpectedly and not at a convenient time. Service company came late on a Saturday, absolutely professional, courteous, friendly, and took the time to understand my use case and what was best for my situation. Gave sound advice, completed the job promptly, got my door working again, and left my garage cleaner than when he arrived. Highly recommended

Pe
Review №90

Kris was awesome!!! Arrived early and got the job done fast and efficiently!

Ed
Review №91

Setting an appointment was a breeze. Sam H the technician even came in a mask👍.He was polite and knowledgeable.Thanks for your services.

Al
Review №92

Jose was very pleasant. He arrived within the time timeframe that I was told he would. I advised him that we were getting several estimates. He understood. Ultimately we went with a different service provider, but I appreciated the prompt response from the company that was listed as 24 hour emergency garage repair.

To
Review №93

Sam was very experienced and resolved my garage door issue quickly.

St
Review №94

Very knowledgeable and friendly technician was there on time did a great job

Sa
Review №95

Chris was very polite and helpful. I enjoyed his present well he was doing the job. Chris was also quick with it as well. Thank you Chris for the job well done!!! I will recommend the company too any of friends. Once again thank you.

Er
Review №96

Jose was great! He came on time (actually early!) and determined what I needed to get my garage in working order again. I am very happy with my new garage door motor that he recommended and the service was great (and fast). Thanks, Jose!

Do
Review №97

Amazing customer service. I work for an orthodontist and besides skill which Kyle showed right away after looking at our door and customer service which to me is being very polite and professional he excelled in all areas.

Je
Review №98

This place was recommended by a neighbor. I called this morning, they gave me a confirmation and a time of 12pm-2pm. They were a no show. When i called back, they had no record of my call. They guy didnt offer an apology. So i will be using another company.

Bh
Review №99

Tech arrived promptly and was efficient. He identified the problem replaced two damaged hinges and oiled all parts. He even changed a bulb in the opener. Alex was professional and even spoke to my son over the phone to explain what he did.

Ge
Review №100

Very pricey.The person on the phone with the harsh accident was very pushy and rude. We received an estimate from Aladdin and 5 others.We obviously went another route.Response - Yes. It was this company. They were the most pricey and rude of all the quotes. I dont know why we would be in your system since we chose to go in another direction with another company. The other company did a fine job by the way and were significantly less.

Information
88 Photos
100 Comments
4.9 Rating
  • Address:205 N Michigan Ave Suite 810B, Chicago, IL 60601, United States
  • Site:https://www.aladdindoors.com/locations/aladdin-garage-doors-of-chicago-il/
  • Phone:+1 847-865-9639
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • Onsite services:Yes
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