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NAPA Auto Parts - Brobak Auto Parts
4943 W 47th St, Chicago, IL 60638, United States
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NAPA Auto Parts - Brobak Auto Parts
Comments
Ya
Review №1

If you’re planning on doing an online order to this place. Just don’t do it, especially if you need it urgently. Go somewhere else. They don’t update business hours and they don’t update stock inventory. Plus you get hung up on if you try to get answers.

Se
Review №2

Horrible service the sign outside the store says they open at 7 am I got there exactly at 7 and waited for 15 min until they open

Ro
Review №3

They are suppose to close at 7:00 pm is 6:40 and they did’t let me in it was me and other 3 more clients

Ke
Review №4

Good quality parts

Jo
Review №5

Always great and friendly service... Highly recommended...

ja
Review №6

Best place for truck parts.... best prices 👌

Ji
Review №7

I always take my car there, have been for the last 3 years never had a problem (knock on wood) would recommend to anyone, and prices are very decent.

Jo
Review №8

Stay away! Bad service.Ordered parts online a day before and when I showed up to pickup my order was incomplete.No only that but one of the managers gave me very bad attitude.Would never buy again from this store.

Er
Review №9

Great place had exactly what I was looking for.

An
Review №10

I always take my car there, have been for the last 2 ears never had a problem (knock on wood) would recommend to anyone, and prices are better than the stealer ship.

Ge
Review №11

Supposed to be Franchise store

Ra
Review №12

I used to be amazed how quickly and efficiently tey were able to acquire parts places for pickup on their website. I didnt even have to call to find out if its in stock, they usually called after 10 min. If it wasnt to present solutions to you. Not until recently, order was places 3 hours in advance and when I showed to pick it up l, they had no idea that there was order reservation placed.

Sa
Review №13

Bobaks is the most honest and thorough auto place Ive been to. With all the competing automotive car shops Bobaks is definitely the best place around. As a female they truly take care of my automotive needs and dont take advantage! I enjoy going there for my car care. Chris is the best sales man and Albert is the best mechanic. Highly recommended for any car issues!!

Da
Review №14

Great place they really know what they are doing I buy all my parts from them

Ro
Review №15

Great customer service always have everything I need and great deals

Lu
Review №16

I never thought I would be writing such a negative review, but I have been given no choice. Im a business owner myself, and I try my hardest every single day to keep my customers happy and to only get perfect reviews. So far so good. But heres a story for you.My family has been going to this mechanic with our 4 cars since they opened a few years ago. Their customer service was never great, but they always knew what they were doing, it is a nice, clean shop and its located only a few blocks away.Last weekend my brother took his car for an oil change and a tire rotation. Somehow one of the technicians installed the oil filter incorrectly. On Monday morning, my brother was driving to work and his car eventually died, the oil was all over the engine bay, since the filter sort of points up at an angle. My brother called towing right away and had the car taken to Bobaks.By the time my brother arrived at Bobaks, their technicians reinstalled a new filter, which was sparkly clean, and they made a hole in the back of the oil pan, and said that my brother must have ran over something (driving backwards, I assume), and the oil magically flew up from the oil pan onto the top of the engine.An argument escalated pretty quickly and the owner, Paul, kicked them out of his shop and made physical threats.The car is getting assessed at another shop right now, and the new mechanic confirmed that a hammer had to be used to make the repeated dents on the oil pan.I think it goes without saying, DO NOT GO THERE!

ra
Review №17

It is a great place to buy truck parts

Gi
Review №18

I always take my car there, have been for the last 3 years never had a problem (knock on wood) would recommend to anyone, and prices are better than the stealership.

Jo
Review №19

I always take my car there, have been for the last 3 years never had a problem (knock on wood) would recommend to anyone, and prices are better than the stealership.

Ry
Review №20

Best auto parts store around

Er
Review №21

Great personal, owner was very helpful

He
Review №22

Bad service, I called to get the spark plugs for my 05 jeep grand cherokee 5.7 this jeep needs CHAMPION the part # CHA 570 cooper spark plugs $2.29 each one, so they said that this jeep needs the IRIDIUM spark plug $ 8.00 each one, I mind they are trying that you spend more money for the parts that the vehicle does not need come on men, no bueno.

Ju
Review №23

Hector the guy In parts , is the second time I go and he always has attidude. Also the girl thinks customer service is not important because according to her NAPA is a small industry. Im a customer that spends about 800 to 1,000 monthly and I always take my truck driver customers there .

Ge
Review №24

You have got to be kidding me with these negative reviews. I never write reviews, but when these guys are providing good prices and service Im not gonna sit back at let people trash talk. I got my semi truck last year and needed fleetguard oil filters and two other fleetguard parts. Not only did the international dealer up the street quote me one thing over the phone and another in person they wanted $150 for 3 parts lol. I think I paid $50 or $60 for the EXACT same parts from this NAPA store. So please stop the trash talking. They have the cheapest batteries around. Go spend $30 more somewhere else if your not happy. I went with my mechanic and the other chicago truck store down the street is a joke! Im driving 40 mins from Skokie, IL just to conduct business with these guys. ALL YOU GOTTA DO IS ATLEAST CALL THEM AND SEE THEY BEAT EVERYONES PRICE. Trust me! Guys are awesome guys eager to help and help you save. This may sound like an employee is writing I ASSURE YOU ITS NOT. Ill be conducting my business through them. You dont like it, go get ripped off somewhere else. Probably the competition writing negative reviews.

We
Review №25

Naapa..home of the perfect brake job? Not quite. This cant be further from the truth. I paid 400$ for new pads and roters about a month ago...and returned 5 times since they were making noise knocking and squeeking...and earlier today the whole brake system locked up and started smoking. What a joke...I had my 8yr old son riding with me. Thats just wrong.

wi
Review №26

I wanted to give back some of which I bought 10 minutes earlier and lost their 20% for the spoiled part. I never go back there

Ro
Review №27

Great customer service they did awesome work on my car

Oc
Review №28

Good prices

Mi
Review №29

Been going to Napa for years. They really help me out especially since I don’t know anything about cars.

a
Review №30

All ways low prices center Bering between 32 to 39$ u goint 44 to 60 $

Gl
Review №31

Had what I needed and great SERVICE

Ge
Review №32

Nice service really helpfull people

Ab
Review №33

If u deal with the girl ! make sure to don’t charge twice! Check ur account before u leave!

Al
Review №34

Best deals on semi parts

Jo
Review №35

Has alot of parts

Je
Review №36

Thief !!!!!Takes money for not replaced auto auto parts (750$) and labor.DON`T GO THERE!!!!!!!!

Mi
Review №37

They have the parts when no one else does

عا
Review №38

Never had an issue

da
Review №39

They have parts for semi truck

te
Review №40

Ok

Da
Review №41

Great for semi parts

Re
Review №42

Good prices

Ke
Review №43

Expert counter service.

Se
Review №44

Awesome

Ja
Review №45

Chingones

Information
5 Photos
45 Comments
4.2 Rating
  • Address:4943 W 47th St, Chicago, IL 60638, United States
  • Site:https://www.napaonline.com/en/il/chicago/store/29727?cid=pl_yext_jobber_BrobakAutoParts_29727
  • Phone:+1 773-767-4800
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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