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L & L Auto Service
4142 N Western Ave, Chicago, IL 60618, United States
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L & L Auto Service
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Pe
Review №1

My new go to mechanic in the neighborhood. They took my car in on a Friday and I had it back first thing the next morning. Went in for an oil change,general check up and also a belt change which was HIGHLY recommended by my last mechanic- L&L told me right away that I had no need for the costly service and it could wait 1 or 2 more years.They didnt try up sell any other unnecessary work which is almost always the case anywhere else.Super honest, quick and affordable work.

Jo
Review №2

Worked needed was done ok. Downside was their attempt on adding a couple repairs that werent needed on my car at this time. In both cases this brake and filter maintenance had been all done within the last year. I wont return to L & L unless there is warranty work necessary on what was repaired.

Pr
Review №3

Good customer service, but it comes at a premium. The costs seem a bit on the upper end. I wish they were slightly more cost effective.

Ba
Review №4

I found this business right here on Google Maps because it was close to where my car had died. They helped me with locating a towing service when Triple A would have taken hours and hours.Then they were able to find the issue and fix it within 45 mins! I was all done and able to enjoy the holiday weekend very quickly.Absolutely would recommend.

Da
Review №5

I found them through a quick google search and saw their good reviews. After taking my car here the good reviews are well deserved! Will be coming back for any car issues.

jo
Review №6

I have always had good advice from Junior at L & L … I keep L & L’s number handy … twice I’ve needed their help and both times they came through for me.

Ra
Review №7

Been coming here for years and continues to be one of the best auto mechanics shops in Chicago!

E.
Review №8

After many years of going here. It’s time to leave a review. First off, I’d like to say that I only trust these guys with my toy car. Anything out of my reach I do not hesitate reaching out for their assistance. Luis and Luis give many options when it comes to repairs/maintenance. They also do not pressure me into anything. Their recommendations are top notch and honest. I took my Acura RL there for a proper tune up and man did they wake the engine up! Will be going back for further rigorous work done on my ride. Thank you L&L!

Am
Review №9

I cant say enough about Luis and his son. Theyve been taking care of my familys cars for over 15 years.  They are always up front and honest about what repairs can wait and work to find the most economical parts when they cant.When the car I bought from them was totaled in an accident they walked me through the whole process of dealing with the other drivers insurance company and answered every question I had.  Ive also seen them perform actual miracles on a nearly 20 year old Accord.   I wont go anywhere else.

Di
Review №10

I have been taking my cars to Luis Jr for sometime now. The best hands down. They get my car in and out as fast as they can. Always honest about the work that is needed and real fair prices. I never think twice to get the work done. If you are looking for a place that you can trust, you found it! Thank you for taking care of my cars L&L Auto Service!

Mo
Review №11

Please ask for Luis Ortega who is the manager of this shop. He offered good logical reasonable price and willing to work out with you until customer is complete satisfaction!

Ma
Review №12

Bought a used car from Luis in March ..had great service and above all honesty ..would definitely recommend L& L for car service or purchasing a used car 😊👍

St
Review №13

L&L is great. Awesome service and the price was fantastic vs the dealership. Thank you Jr! I found my neighborhood mechanic.

ja
Review №14

Ive been going to L & L auto service for two months now and theyve pretty much built me an entire new car! My 2000 Honda CR-V needed a lot of work and after the brake line replacements, Ive had my both upper & lower control arm, anti-roll bar links, radiator, entire exhaust system, and gasket changes done. Honda wanted to charge me $3000 to make these repairs and I only spent around $1,000. They actually didnt charge me for the exhaust system. I just got my last repair back today and overall these guys work hard to make sure your car will last longer than you expect. They will even let you pick the parts and let you know which ones they trust. I really wanted to hit 300k miles with my CR-V and now I think its possible. These guys are the best! Thanks Luis Jr. and Luis Sr. and to every mechanic that worked on my car!

Br
Review №15

Great people great service! Would highly recommend.

Mi
Review №16

L&L is my go to spot. They are fast, efficient and always do excellent work at a very reasonable price. Ill go way out of my way to bring my car toL & L; the only choice for anyone on the North Side.

Ch
Review №17

Luis Jr. has been so wonderful to work with. Very responsive friendly and kind. He agreed to help us out on a time sensitive brake job, something many other shops didnt want to bother with. We so appreciate his help!! 5 stars all the way!

La
Review №18

Very personable. Goes the extra mile for my business. He takes the time to explain the problem, the solution and the repair cost {very reasonable and will work with me to find a solution that fits my budget). Couldnt ask for a better mechanic...

Al
Review №19

We continue to receive reliable, affordable, and friendly service at L&L! Luis & Jr. had been servicing our Toyota Camry for two years until it was involved in a total loss auto accident in July. Not only did they help us upgrade to a Lexus from their lot, but they allowed us to trade in the totaled Camry for partial credit on the purchase! We’ll definitely continue using them for our auto needs as long as we live in the city!

Br
Review №20

Needed my brakes and rotors replaces along with an oil change. Called around to three other auto repair shops and they had the best price. The super friendly customer service was an even nicer bonus. They gave me a very fair price, did the work in a timely fashion, and from what I can see the rotors look awesome. I know my go-to spot for any car work now! Highly recommended!

Me
Review №21

Everyone is so helpful and they explain everything they have to do .

Ia
Review №22

Friendly and honest mechanic, Luis Jr. has been nothing but helpful and thorough! Good service and up-front about what needs to be done right away vs. what can maybe wait until your next service.

Ch
Review №23

Louis Sr and Jr were very welcoming from the start getting me in to take a look at my sons power steering problem right away came back that day with a very fair estimate and got the parts ordered and job done by the end of the day the next day job...well done will definitely go back, but hoping I don’t need to...But they are a good garage that takes care of you in a fair and affordable way Thank you L&L

Ju
Review №24

I was impressed with the customer service and how professional they were, being three thousand miles away its hard to get a good mechanic.They towed the 63 nova to their shop., they inspected the car and fixed the problem. It was very nice to talk to a business and feel good. Luis was very professional and I would recommend this shop to anyone. They are fair and do what they say. .Thanks again

Ma
Review №25

Great service, friendly staff, extremely helpful! Couldnt have asked for anything more. Highly recommended!

an
Review №26

These guys are stand up characters and fast reasonably priced services. I was in need of a spare tire. And they came through in the clutch.

ka
Review №27

I highly recommend this repair shop, they do amazing job, have a good service and always polite, and nice to their clients. Today I had tow sticker put on my window which was totally unexpected for me, but the guy named Luis helped me with this and took it off quickly. Thank you!

Da
Review №28

L&L saved me TWICE in one day! Ive always been hesitant of mechanic auto places due to fear of getting scammed especially since Im a girl and dont know much about cars but my old battery died one morning so I called the nearest place and was greeted by Luis Jr who said no problem I can be there in 5 minutes. I thought a serious kinda annoyed guy for having to drive out to me would arrive (the usual) but Luis Jr Arrived in 5 minutes with a warm greeting, smile, actual concern of what happened and started my car for me with no problem. I drove to AutoZone to change my battery I turned it off and my car wouldnt start again AutoZone themselves were NOT able to change my battery or start my car after using TWO BATTERY STARTERS! I was stranded! I called Luis Jr again thinking he would get bothered to help me AGAIN with my battery after literally driving to me earlier but after calming me down lol he told me its no problem dont worry he will be there in 10 min he arrived with HIS battery starter that turned my car on IMMEDIATELY! I took my car to L&L and was able to get not only my whole car inspected but my battery changed, oil changed and a new right headlight that no other mechanic from two other places was able to fix. Seriously saved my life! The next week my engine light turned on I freaked out and called L&L Luis Jr answered he said no problem bring it by for a engine scan. Checked for me super quick before work they explained, fixed the issue and I was good to go to work! Super convenient, quick, they actually explain what are the issues dont try to push any extra stuff u dont need. This is my new go to place you can tell they know what they are doing and love what they do so I feel good finally having a place I can depend on with my car not only that Luis Sr and Jr are very Humble, Super Professional, GREAT CUSTOMER SERVICE. I HIGHLY recommend L&L They know what they are doing and definitely give you a trusting new experience.

El
Review №29

This morning, I was on my way out the door to drive to the other part of the city for a dear colleagues funeral. My car wouldnt start. I was beyond upset, as Id promised said coworkers mother that I would be there to pay respects (limited allowance of visitors at funeral homes right now, due to Covid). In any event, I walked next door to L&L Auto to see if they could help/loan me something. Within seconds they were in my garage checking and replacing my battery and I was on the road immediately and made it on time. A week ago I went to see them, as I figured I needed a tune up. They checked all and told me my car was fine and didnt need a thing. Zero charge.Hard to find good, honest businesses sometimes but these guys are always there for me. And theyre friendly when I see them, day to day. I dont often care to post on social media but this immediate act of kindness and professionalism warranted it.

Am
Review №30

Honest and do a great job!

Je
Review №31

Luis and his son have great prices and are a very great shop to bring your car. Trust them, because they can truly keep your car running for quite a long while. ASE knowledge that you require for your car to be repaired correctly in a timely fashion.

v
Review №32

The best most honest mechanics in Chicago! Always explain what needs to be done, never does unnecessary work just to charge more and always gets it done as quickly as possible!!!! I cant recommend them enough. I wouldnt trust anyone else with my car.

Ga
Review №33

Nice, honest, reliable shop. A+

Na
Review №34

The guys are great!! I was surprised to hear they would take me in w/o an appointment on a busy Saturday afternoon. The technician did not hesitate, and told me to bring it around. I personally saw the cars sticking out of the garage with their shop closing in just a couple of hours. They put me at ease quickly and took it in.L junior listened to me about what my situation and was very thorough w me about what they were gonna do and when he would get back to me. He was remarkably on point in keeping me updated about issues, needs, choices, delays, etc. The technicians were efficient in the amount of work needed vs. time taken to do it. And finally, they were honest. Honest in what needed to be done, rather than just doing things that were unnecessary, and more than fair in how they they billed me. For instance, only 2 tires were replaced, not all 4, like other places may have done. Middle of the road tires were used, rather than the most expensive ones, again, like other places may have done.Bottom line, this is a family run business and this is their livelihood. They stake their name on the product they deliver to you. It is very clear integrity and honesty is vital to their success. Its also clear they want to form a relationship and bring you back, rather than milk you for whatever they can and never see you again.This is what I was looking for in my Chicago mechanic, and I found it. Thanks, guys!!

Da
Review №35

I had to get an ignition coil and two tires fixed in a pinch. They were happy to accept my business and got it done in less than 2 hours. These guys seem very honest and Im looking forward to returning here for future business.

Ja
Review №36

Luis Jr was a huge help in diagnosing my engine issues and providing excellent service and explanation of the work that was urgent along with maintenance tips for the future.

Jo
Review №37

Very professional! Great service ! Done in a timely manner! Great price ! Definitely my new spot to get all of my automotive services completed. Highly recommend this establishment!

Jo
Review №38

Ive brought a few different vehicles here over the last few years and couldnt be happier with the service they provided. Theyre very thorough in explaining whats needed now, and what may be needed in the future. Overall they are reasonably priced, knowledgeable and very friendly and focused on taking care of your needs.

Jo
Review №39

Luis and Luis Jr have always treated me and my wife fairly. They are great mechanics who have solved every car problem we have had and have always given us a fair price. I cant recomend them more.

Gr
Review №40

These guys are AWESOME! Very professional, friendly, and precise!I am new to the neighborhood, and its refreshing to get honest, quality guys like Luis and son Jr. taking care of your car. These guys take customer service to the next level!

Al
Review №41

Wonderful service and attention to detail. Car is driving better than it was prior to the accident!

Be
Review №42

These guys are the best. My whole experience buying my car from Luis Jr. was simple, helpful, and honest, and he and his father Luis have both gone above and beyond to make sure the vehicle is in the best shape it can be since then. I would recommend this shop 100% to anyone. Quality work, excellent attitude and service, very fair prices.

Ir
Review №43

Totally love this mechanic. Quick, inexpensive, and most importantly, honest and ethical. Highly recommend!!!

Cl
Review №44

*edit* I just want to edit my review and add more praises for L&L. I truly feel taken care of here. I get the sense they really do have my and my car’s best interest at heart.These guys are great! Ive taken my car (a Saab and very difficult to find parts for) multiple times and theyve always done a wonderful job and taken care of me. Thanks L&L!!!

Ma
Review №45

Wonderful staff and work. Explained to me in detail what was wrong with my car and the options I had. Will be back with all my vehicle needs

Ju
Review №46

This was a unbelievable experience, The service was unbelievable and so professional and so courteous .I came in for a check up on some things and the vehicle that was going wrong they were able to explain in detail what was wrong and what would need immediately attention ,it is hard to find a honest businessman that really cares about their customer and their safety I highly recommend this shop to anyone who truly want to be respected and treated how a customer should really be treated.😎😎👍👍👍👍👍👍👍👍👍👍👍

Da
Review №47

These guys are simply the best!! Honest. Fair. And very trustworthy! Best in the city. I drive in all the way from Oak Park just to have them service both my cars. Luis & his son are Fabulous!

An
Review №48

These guys are great! Good prices, friendly and knowledgeable staff. Definitely recommend this shop for any car repairs.

Al
Review №49

Love this shop! They have always made me feel like a family friend, giving me good rates and excellent friendly service! This will be a long time mechanic for me!

St
Review №50

Absolute above and beyond service - friendly, fair and great integrity. Wonderful business.

Dr
Review №51

Great service, trustworthy. They went out of their way to give me a great experience. This included taking my car to the emmisions test for me. Even a week after the work was done, they helped me out. I left a light on and Jr drove over to my house to give me a jump start. Thats above and beyond.

Ne
Review №52

Best mechanics in the city! I wouldnt take my car anywhere else!

Pe
Review №53

Work was done fast and the price was good. Im always happy with my results when I take my car here.

Ch
Review №54

This place is pretty good. I like it. Easy goinng place. Quick work.

mi
Review №55

These guys are amazing. They do rigorous inspections and find not only the problem but the root of the problem. In the past with other shops they only fix the problem but not the root and I end up always coming back for something else. these guys know what there doing. These guys are now my go to guys,Ill never need to go else where.

To
Review №56

Honest Mechanics to die for. Many years now.

Jo
Review №57

Honest, great work. Great communication. Will give you options. Only will do work that needs to be done.

He
Review №58

A mechanic who offers consistent and quality service. Ive been going to L & L for over 10 years. Definitely a keeper!

An
Review №59

Great service great communication. You can trust these guys to get the work done quick and get you a fair price.

Se
Review №60

They are incredibly friendly, great at what they do, and fast!

So
Review №61

Lucky enough to live by these guys. Absolute best mechanics ever.Special thanks to the guy that rear ended me so I found this place!

An
Review №62

Always wonderful! We trust these folks with everything our car would need!

D
Review №63

Timely, affordable, excellent, courteous and professional. That says it all.

Pu
Review №64

Brandi leyva is awesome !!! She’s really dedicated and hard working. Should give more credit to her work 👍🏼👍🏼

Er
Review №65

Honesty and options - the two things you look for in a mechanic especially if youve got a not-so-new car to keep alive. Luis & Luis havent failed to help.

Co
Review №66

THE BEST CAR CARE SERVICE IN THE CITYPJ

Ph
Review №67

These guys solved a problem that 7 other shops could not. I cant tell you how happy I was, and now know who to trust in Chicago. Will be back for sure.

Ti
Review №68

Great sevice . Honest and thorough!

Pa
Review №69

The best Mechanics in the city, responsible, attentive and with a lot of knowledge.They are the doctors in my car !!!!

Sa
Review №70

They are friendly and coordinated and above all honest in their work.

ma
Review №71

Very good, they solved my problem.

Information
7 Photos
71 Comments
5 Rating
  • Address:4142 N Western Ave, Chicago, IL 60618, United States
  • Site:http://l-l-auto-service.slue.io/
  • Phone:+1 773-866-1705
Categories
  • Auto body shop
  • Auto repair shop
  • Auto radiator repair service
  • Brake shop
  • Mechanic
  • Muffler shop
  • Towing service
  • Transmission shop
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–4PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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