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Halladay Motors
2100 Westland Rd, Cheyenne, WY 82001, United States
Comments
Br
Review №1

Absolutely wonderful experience. We came down from the western slope of Colorado and everything was handled professionally and with care! John H and Mark S created a wonderful experience. Even with a repair needed they took great care of us.Great service, great people, great price, I would %100 percent recommend Halladay!

St
Review №2

Friendly quick service! A very accommodating staff at every level.

an
Review №3

Great service department, quick turn around. I have an extended warranty and they always take care of me and my vehicle.

Th
Review №4

Have bought more than eight cars from them and they are always my number one choice

Da
Review №5

Halladay has wonderful employees who strive for customer satisfaction, all while getting the job done. My car was in and out of service quickly and is running great now! Shoutout to Cam for being so attentive and great to work with.

He
Review №6

The gentleman in the service area was very kind. I appreciate that he got my truck in for a last minute oil change. The service was also done in a timely manner.

Bi
Review №7

Bought a 2014 Tundra two months ago was told it had two sets of keys but the other set they gave me were for another vehicle. Gave them 30 days to find them went back again still no keys was told they’ll order them or have someone call and still no call. Guess I’ll have to go buy my own ,this is crazy.Got a call on Saturday said they found the extra key to my Tundra and I wanted to thank Jamie for all the hard work and putting my mind at ease. Thank you soVery much.

Ch
Review №8

Traded in my jeep and bought a truck. Was told they did an inspection on it. Definitely not the case! The seat isnt bolted to the chasis, fuel filler broken, and here it sits with two dead batteries, among a list of parts ive already had to replace. I wont even talk about the sales experience because there was none. I should have went with my gut and gone to Colorado.

Ss
Review №9

I have been waiting for my car that’s been there for almost 5 months to be completed. They have had all the parts they need and it is under warranty. It’s been at the GMC service department and every time I call they tell me they’ll update me the next day and never do. I never hear from them unless I call them and they tell me the same thing but can’t fix it. :/ they also don’t have rentals so I am stuck with nothing. My cars been there before summer started and I seriously doubt I’ll get it back before winter arrives.

Ca
Review №10

Jeanne is always so very helpful, but I had to bring my vehicle back after an O&F change because the oil plug was not securely tightened so my vehicle was leaking oil. I also had to have them reset my Tire Pressure Monitoring System, because when your service department rotated my tires they did not reprogram the tires.

Ka
Review №11

I have always been iffy on buying cars in Cheyenne, but Halladay proved me wrong. They are honest, caring, and the customer service from the start to finish from every single person was phenomenal. Amber, was exceptionally wonderful and will definitely purchase from them again!

Ri
Review №12

Jeanie was great keeping me informed about what was going on. The mechanic did a great job fixing everything that I needed done.Thanks for a job well done!

Cr
Review №13

As always, quick, efficient, quality work at a fair price. Totally worth the drive up from Colorado.

Cy
Review №14

Absolutely staff on top of everything. Friendly set right at ease. Hats off to Jordan who sold me my sweet car, took the time to come visit with me and offer to help me with answers to my questions. The only dealership I recommend or with deal with. Thank you.

Ro
Review №15

Everyone was friendly and got us out in a timely manner.

Ll
Review №16

Personnel were friendly and helpful service we very good,took a little longer for repairs, but with everybody working short staffed because of the virus is understandable. Good job

Ka
Review №17

Jeane is super nice and Oscar was such a great driver for the shuttle. I am excited my car speaker now works !!! They were very upfront about the cost, too!

Aa
Review №18

Colt made everything so easy! Amazing place to work with

Ko
Review №19

Shawn, sales manager, helped me with the decision to take my business elsewhere. He was the leading example of poor customer service and countless time would rudely stop talking with me and talk to my girlfriend. Halladay GMC was a waste of my time.

Br
Review №20

Dropped truck off Friday morning as scheduled. Did not receive update so called and informed would need to keep over weekend. Did not receive update on Monday. Called Tuesday for update and was told technician just took it in. Updated an hour later truck would require $2,200 repair.First, 3 days to plug in a computer for diagnostic? Not acceptable. Second, $150 charge for this service. Again, not acceptable. Third, after calling 3 different diesel shops, all quotes for same repair were several hundred dollars less.I went away from this dealership several years ago due to the service department. Then, after some warranty work, I was impressed with their service and started bringing my vehicle back and felt good about trying to build a relationship and keeping my money local. Service started trending down couple visits ago and now this. Will not be back with this vehicle unless a recall item. Would be very difficult to consider purchasing vehicle from this dealer in the future. Very disappointing.

Ge
Review №21

I feel sorry for the people that have to take their Duramax to this shop. I unfortunately had an air filter collapse and they informed me that my custom bumper allows more water into the air box and that caused the air filter to fail.So, they are telling me that the bumper causes more rain to flow through the cold air intake that is part of the hood. Is that a design flaw that the Duramax has to be a fair weather vehicle? Did GMC/Chevy not do their research with the cold air intake such that it can not handle driving in rain?Either these mechanics dont have a clue about what they are doing or GMC has not done enough research and should initiate a recall.

Ro
Review №22

Great peopleEasy in & out

Ch
Review №23

It was a fast and pleasant experience to purchase our new car!

Jo
Review №24

AMAZING! My salesman Colt knew everything there was about my new truck. The GSM Shawn was very professional and showed me a few wrestling moves! Sam had me in and out of his office in a timely matter with ALL my new GMC gear!

Da
Review №25

HONEST, Fast and Courteous. Was met by Mark, my salesman, the moment I drove up. There were no surprises on the price and we were in and out in record time. The service is so good that we are willing to drive up from Fort Collins.Once again Halladay has exceeded my expectations with respect to our Suburban. Having avoided dealerships in the past when needing repairs (mainly due to outrageous pricing and terrible service) I have to say that Halladay has changed my opinion on this. My salesman Mark has gone above a beyond to help us through everything. Way to go Crew!!

Kr
Review №26

I had an awesome experience with Kacy from Nissan and Paula from Subaru. Kacy has been working with me for several months, very patient and attentive. She always answered my questions and treated me with kindness. I would recommend her to anyone looking for a vehicle! Paula was amazing at Subaru as well-funnest test drive ever!! Paula was very knowledgable and fun! Nice job ladies!!

Ke
Review №27

A very simple and straightforward transaction. Very much appreciated!

Is
Review №28

Great as usual no issues.

Ru
Review №29

They worked with me to get exactly what I wanted for the best deal possible. They made sure I was completely happy with my vehicle before taking it off the lot.

Gr
Review №30

Do not shop here. I took my truck and they wreaked it. Nissan and gmc techs couldnt fix my trucks problem and then when they tried to fix there wreak it looks worse then before. Jim Casey the owner act like he cared until I told him my truck looked bad after fix he said ok and hung up. STAY AWAY.....

Mi
Review №31

Good quality in service

Ni
Review №32

If I could give them a no star rating I would! I wouldn’t recommend purchasing a vehicle from here. Had been looking at and interested in a vehicle there for about two weeks. My family was helping me test drive and look at the vehicle due to the fact I lived in a different state. They took it and test drove it, we loved it. Told them we were interested in it. There was some stuff we wanted their shop to look at on it so it took a few days to get back to us. We got in contact with the salesman helping us and told him we wanted it. We made an offer and they accepted it. The next day the salesman contacted me to discuss when they could deliver the vehicle to me. A couple hours later my dad received a call saying they sold the vehicle to someone else. Please tell me how a vehicle gets sold to another buyer after we made a deal and also the fact that we had been in contact with them for weeks about wanting to purchase it. Their customer service sucks and seems like they were all about the money. Whoever pays more gets it?? Good luck buying from them they will probably sell what ever your interested in to someone else.

Ti
Review №33

Great place to do business, whether just looking or buying. Jordan P. did a great job working with us.

Mi
Review №34

Very friendly service folks. They were very personable and the service was quicker than expected. They seemed fairly busy at the time but they were efficient and well managed. I will definitely recommend this dealership.

Sc
Review №35

Ease of sale. Great and friendly atmosphere. Truly engaging and very professional sales and finance team(s). I would highly recommend purchasing through Halladay Motors in Cheyenne.

Ry
Review №36

Sold truck out from under me. No one is on the same page. Do not recommend this type of A. shady business practice or B. complete lack of communication within the organization.

Ja
Review №37

Halladay Motors is THE dealership to buy from. The staff is fun, friendly and knowledgeable. They have the best inventory in stock, and are always capable of locating the right vehicles. Everything was fair, and sincere. I knew I was getting a great deal.. I got exactly what I wanted, in the budget I could afford.

An
Review №38

Halladay Motors is Cheyennes best auto center. You can really tell the quality of an organization after a sale is completed and ongoing attentionto address issues is needed. I have bought 2 vehicles with John (used car sales) over the past few months - John is a good natured, sincere professional and I would happily buy another vehicle from him again. I did have an unexpected issue with one vehicle which allowed me to work with both Shawn (management) and Cameron (service). Both of these guys were incredibly professional, helpful and accommodating to resolve my situation as best as possible. 5 stars all day long for Halladay Motors.

Ch
Review №39

Well I’ll start with this, the people there are phenomenal in terms of customer service and just helping people as soon as they appear upon the lot. I don’t mean they’re overwhelming however patient and diligent once they come into contact with a customer (me for example). One person in particular that was an enormous assistance was a store clerk named Tyler, who could’ve been a manager but helped me find the type of car, color, and style/trim I was looking for without any complications whatsoever! Also, I think there was a guy named Kevin who was cool in general! I would highly recommend this car dealership for anyone looking for a vehicle worth buying.

Si
Review №40

My first experience searching for a car at a dealership was a great one thanks to a young man named Tyler Larez. He was charismatic and knowledgeable in his craft. There wasn’t a question I threw at him he couldn’t answer for me and helped me to realize just how broad my options were - which were a lot more than I had imagined! Highly recommend him for any need you might have!

yS
Review №41

Had an awesome experience here!! I’m new to the area and was looking for a new pick up after my military retirement. The salesman and staff were all very friendly and had helped me out a lot. I did a lot of shopping around before making a decision. I had the pleasure of working with Shawn and he did an excellent job. Will definitely be coming back for future vehicles!

Ja
Review №42

Worst experience buying a car I have ever had. Went down there from Colorado to check out a car I was interested in. The salesman Mark did a good job and didnt pressure me in any way. But my problems started shortly after. The a/c was inoperable and was promised to be fixed the following Tuesday. I shouldnt have signed any paperwork till it fixed because my first appointment was voided and then pushed back another week, then another week. Being a mechanic I ended up fixing it myself as opposed to taking time off of work again for the 3rd time .And if that wasnt enough, during the paperwork signing the gentlemen handling the financial aspect threw in a warranty for the vehicle costing $3000!!! And put it in the paperwork in such a way as that it was taken from my down payment so at first glance you didnt think anything of it. I noticed the warranty and asked them point blank if it cost anything and he told me No, it comes with the vehicle.It outrages me so much that someone could down right lie and take money that I worked hard for. Just so they can get that commission. I have always had the warranties pushed but never snuck into a loan. Completely unacceptable and disgusting. Furious, I spoke to the sales manager and demanding it to be removed. Never once did he apologize or explain why this kind of practice is allowed.BE WARY!!!

Ca
Review №43

I loved working with Jamie to find my son his first car. She was knowledgeable, helpful, and fun! He is thrilled with his car!

Ri
Review №44

Best car purchase I’ve ever experienced – The sales team were absolutely awesome, professional, and knowledgeable (Most notable was Tanner my sales rep.); the entire team made me feel “TAKEN CARE OF” rather than the usual taken advantage of!Thanks again for my new Buick Encore…

Cr
Review №45

Definitely a good experience! Especially enjoy working with John Henry Hart! He is so helpful and honest, wouldnt buy a used vehicle from anyone else!

Ni
Review №46

While I’ve never had the pleasure of buying a car from Jamie (Yet,) I did reach out to her about my faulty Nissan key fob. Not only did she explain to me how I could remedy the situation myself, she referred me to the folks in the service department and gave me some great advice on how to get my fob back in business. In a mans world it’s absolutely refreshing to see a woman who is dedicated to the industry and works tirelessly for her customers to get them in a safe vehicle that fits their needs. When I’m in the market for a new vehicle, she’s the only one I’d go to.

De
Review №47

I had many questions on a vehicle I was interested in and my salesman Trystan was a great help! Excellent customer service and very professional. He made car shopping fun! Some personal issues came up and unfortunately I wasn’t able to go through with the purchasing process but I will definitely be back and 100% will be recommending him to my friends and family. :-)

De
Review №48

Love My new truck. But business could’ve been handled a lot better. I felt the trades were low balled more than previous dealership experience.

Sa
Review №49

When I went in to Halladay motors I was met with excellent customer service and product knowledge. Jamie was not pushy and she made the whole encounter feel very personable.I highly recommend seeing Jamie if youre in the market!

Ty
Review №50

Jamie Wittman is very knowledgeable in her craft and had helped clear up a lot of the questions that I had about some of the cars. Great customer service with a very professional attitude. I would recommend her to any of my friends and family who need a car!

Me
Review №51

We were traveling from Idaho to Colorado Springs when our check engine light came on. We stopped at Halladay Motors at 4:00 on Black Friday to see what was wrong. They immediately made our situation priority since we were traveling. Although they did not have the part needed in stock, they advised us of our options so we could get to our destination. I am so grateful for their excellent service during a stressful time!

Di
Review №52

Wonderful dealership who shows real caring and recognition. Bryon Miller is an excellent salesperson and found just the right vehicles for our needs. Also want to give a shout out to the great customer service in the GMC/Cadillac service department.

Je
Review №53

Just a great experience

Ke
Review №54

The Used Car Department is excellent! Michael Mullett found us a vehicle that we wanted and a lot more extras than we expected. We purchased a 2015 Jeep Patriot Latitude and we love it! We highly recommend visiting him and getting a great deal!!!

Ja
Review №55

Service great

Ja
Review №56

This past November I bought my 3rd vehicle from Halladay Motors. Jamie in used sales has helped on each one and is awesome at her job. She makes the buying a vehicle process easy and stress free and we won’t take our business anywhere else. Thank you!

Ca
Review №57

Friendly staff and very nice customer lounge! The only place I service my ride!☆☆☆☆☆☆☆☆☆

An
Review №58

Great folks. Gave me an estimate I was comfortable with. Professional, courteous and friendly all the way! Thank you!

He
Review №59

Kacy helped me buy my first car at the Nissan dealership. I’m so grateful and blessed. Thank you Kacy. This is the best investment I’ve made!! I highly recommend!!

Ka
Review №60

Trystan is very outgoing. he knows a lot and definitely has a lot of dedication for his job! he is confident in finding you the best car you are looking for, or helping you find the perfect car that would suit you best! i really recommend him!!

Ad
Review №61

The new Subaru Outback is an A+++! FANTASTIC Service! Be SURE to get helped by my main man Shawn! Hes super friendly! I feel like Ive known the Smithonater all my life!

Za
Review №62

I was approached by Shawn and he was amazing and super helpful. He was very genuine and nice. Halladay has great customer service!

Ag
Review №63

Jaimee in sales has been great to work with! Experienced, knowledgeable, and very friendly. I would highly recommend speaking with her and the Halladay team about your next used car purchase.

JK
Review №64

Service agent, Jeanne, was extremely helpful.

Kr
Review №65

Kacy James is one of the most amazing people halladay motors has! Every question I had she was able to answer for me! I really appreciate her customer skills and knowledge!! Thank you again Kacy!

Ev
Review №66

Bought a used car less than 3 months ago and it already has a blown head gasket. The previous owner had the part replaced in 2014 and its already gone again. When asking for assistance we were told that its not Halladays problem so they wouldnt help. DO NOT BUY CARS HERE

Da
Review №67

Everyone is always very courteous. They get my car done by the time they promised.

ka
Review №68

I went to this nice car dealership and i cant believe the customer service they had. one of the people that worked there is a person named Shawn he was so nice i cant believe it. i rate this 5/5

Ja
Review №69

We would like to recommend our Salesman Jordan Puente. Working with Jordan was a pleasure and very good experience. He was the perfect salesman for us, he was not a pushy salesperson We do not care for the aggressive person so Jordan was great, informative, helpful and helped us get a great deal.We also want to thank Jordans manager and the financial guy they all made it very easy. We will recommend Halladay to anyone also we again want to say looking for a salesperson who is helpful and great to deal with ask for Jordan Puente.

Ma
Review №70

The service department was exceptionally accommodating. I requested speedy service as I have a four legged friend who has anxiety issues and cannot be left alone for extended periods of time. Nicole and her fellow employees graciously understood and acted on my request. Thanks for a pleasant experience. Maggie Perrott

Cu
Review №71

Had a blast buying a new car! Jamie was very friendly and knowledgable about what I was looking for, and, as a bonus, she told some pretty solid jokes that I will most likely use in the future, so, thanks Jamie! 👌

Ti
Review №72

WE were on the road form Maryland and needed an oil change. The service writer was great got me in and out fast and even washed the truck

Ch
Review №73

I have only been in to look at vehicles but my sales guy Trystan was very informative and helpful when looking at different styles and types of vehicles. I appreciate that kind of help when looking for a vehicles

ti
Review №74

What a great dealership. Sam and Colt did the best job. Such a beautiful dealership. I would recommend for anyone looking at a new GM product to talk to Halladays first

Ca
Review №75

Jamie Wittman is so knowledgeable!! She has tons of experience and knows her cars, she’s also honest and will take the time to find you the car YOU want! No pressure! 💕💕🙏🏽🙏🏽

Je
Review №76

Very satisfied with sales team at Halladay Nissan second new vehicle in 3 months with them. Quick and easy, got too love it.

Ji
Review №77

Prompt and able to discover a lingering issue that a previous dealer could not pin down

Ni
Review №78

Kacy is a Fantastic employee and sales person! Please seek her out if you want a great deal and exceptional service!

Mi
Review №79

The customer service is amazing, Shawn is best to work with. I would definitely recommend to anyone looking for quality service!

Ju
Review №80

Go here! Great deals and Great customer service. Talk to Jamie! She will make sure you are leaving happy.

Ka
Review №81

By far the best dealership around, from the buying experience to everything else in between. The service department takes care of matters immediately. Every experience we’ve encountered with Halladay has been a pleasure. We will definitely be purchasing our next vehicle here without a doubt.

Na
Review №82

I have to give my man John L. a shout out! He has went above and beyond to help me with my vehicle! The used car sales team is awesome ! I’d recommend them to anyone that needs a vehicle! Thanks again John!

Ni
Review №83

Great selection, service and the best car salesman around in Colt Anderson. His knowledge of both the vehicles he represents and the competition is astounding. Easy fast transaction and the owner even took the time to come and thank us for our purchase! We spent a month visiting many dealers before deciding on this vehicle and could not be happier with the sales experience we received here.

za
Review №84

Super Excellent Service at Halladay!!! Shawn Smith helped me pick out a brand spankin new GMC Arcadia for a good price! My experience with Shawn has was nothing short of delightful

La
Review №85

Had a great experience here! My car runs amazing! I had a very good experience and customer service with Shawn!

Cu
Review №86

My wife and I were very impressed with Jamie Wittman and the entire staff as we bought our used car. We had quite the challenging situation but Jamie and everyone went above and beyond to get us into a great car. From Jamie, to her managers to the service department and everyone involved.Thanks to everyone. We love the car!

Ja
Review №87

Great service

Ke
Review №88

Won’t disclose that there is something wrong with a vehicle and has after market parts on it. You have to find out for yourself. When you try to contact them about it, they ignore you. Real classy business...

Ga
Review №89

Bought my 2020 Altima from Tyler Larez, he made it the best car buying experience I’ve ever had. He was helpful, kind, and timely. If your looking for a car I highly recommend going through him and Halladay!

Ro
Review №90

Tylar Larrez was beyond helpful and knowledge when I went. He made the car buying experience extremely quick and easy. HIGHLY recommend going and see him for any and all car needs!

Ha
Review №91

Great dealership. Very professional staff, Tanner was amazing! Highly recommend.

Ja
Review №92

Excellent team, they always do an awesome job! My truck seems to have more power after the repair. Thank you all and keep up the good work!

Al
Review №93

Such amazing service! Shawn was absolutely incredible and truly knows how to work with customers!

Hu
Review №94

Best place in Cheyenne to buy a vehicle.Also, Jordan Puente is the most knowledgeable and the most handsome sales associate in the entire world.

Na
Review №95

I went in looking for a truck and Trystan Merryman helped me out, great attitude and fair. Also joyful and professional Guess you can say he was a merry man.. he helped me pick my truck and it was a good experience

Jo
Review №96

Quick and easy!

Ha
Review №97

Awesome service! Shawn was really helpful and great to work with! 10/10 would recommend!

Ju
Review №98

This place was very helpful in showing me cars that I may like to buy in the near future, an employee named Tanner Robertson was super helpful through my search and answered all my questions I had.

tr
Review №99

Bought a Subaru from Bryon Miller and couldnt have had a better and easy car buying experience!

Is
Review №100

Compared to the other dealerships in cheyenne, this one is by far the best. The customer service was phenomenal and patient . I had a worker named Shawn helping me out and i felt welcomed since the second I waked in. I would HIGHLY recommend.

Information
100 Comments
4.3 Rating
  • Address:2100 Westland Rd, Cheyenne, WY 82001, United States
  • Site:https://www.halladaymotors.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 307-634-1511
Categories
  • Car dealer
  • Car finance and loan company
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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