I had the pleasure of working with Cheryl on the purchase of my new civic. She was great with my kiddos (3 and 7) making sure they were occupied while we were talking about cars. Cheryl gave the kids coloring book and markers, water and turned the tv on. Its the little things that make the most difference! Thank you, Cheryl for what you do!! You are great at your job!

I tried to buy a car here and they had told me to come back later because they were busy to do a test drive and because the car needed serviced and said to come back Monday. So he called me Monday and said it’s going into service so I can’t test drive it today and he will call me immediately and let me know when I can come check it out and get it. Then the next day he calls me back making me think it’s done just to find out they sold it to someone else!?! How can they sell the car to someone else if 1 it’s being serviced and 2 if someone else is already interested and trying to get the car? DO NOT EVER COME HERE TO BUY A CAR because their just gonna sell it out from underneath you!!!

We stopped to look at an Awesome Ford F150 that was there on their lot. Beautiful truck, a little out of my price range but still a beautiful truck. Jim was very helpful and not pushy like some car salesman can be

As a first time car buyer, I was a little worried about the ordeal of getting a car. When I walked up to the dealership Don, immediately greeted me. We were able to talk for a bit like normal people before he asked what I was looking for. After establishing a good range we found a couple of cars that I was able to test drive. The deal was hassle free, he got me below my monthly expected note and was able to give me confidence in driving off in my new Kia Soul. THANK YOU DON WRIGHT!

Great service with a smile. They really take their time finding you just the right car.

The service scheduled appt went well from start to finish. The attitudes were motivated and attentive. Most every question was thoroughly clear and pertained to.

Purchased a used vehicle from Jim Butler Kia 08/09/21. The experience was fantastic. Jean my sales guy was a pleasure to work with as well as Scott the Finance Manager. If your in the market for a car check them out. The best car buying experience of my life.

Wonderful experience! Thank you to Annie, Jean and Jim for the excellent communication and customer service!

Ive had nothing but good experiences using the service dept. I did not buy my Fiat from Jim Butler, but they treat me like a loyal customer regardless. The folks I deal with are just regular Joe and Jane types (like me) that try to accomodate their customers and I appreciate that. Keep up the good work!

Cheryl was so knowledgeable about the telluride which is the only vehicle we were interested in. Everyone was so kind, everything was so clean, everything was ready for us when we got there after having driven 1.5 hours to get there and having to drive all the way home. We got a better deal than what we came in with. We are very happy customers!!

We recently purchased 2 vehicles from Jim Butler Kia and I can’t say enough great things about our experience! Our sales person Jean (ask for him, you won’t regret it) was 100% dedicated to helping us get exactly what we wanted and after many car purchases in our lifetime it was the very first time the numbers where actually lower when we walked into finance than what we were told. We walked in and a hour later drove away with no nonsense or haggling. Scott in finance was also great, no pressure on purchasing extras, warranties, etc. It will definitely be our dealership from here on out and my answer whenever anyone asks for a recommendation. Very happy to have done business with them.

I must say out of all the Kia dealership in Missouri this is my favorite one! I always come here to get my car worked on and to look at all the beautiful kia cars they have here. I one day want to buy my stinger from them when I can afford one 😏 I met this great car sales lady name Jaclyn Allison. Shes sooo amazing and is honest with her work! I recommend talking to her if you need a car she will try her hardest to get you into a kia today! If not today soon! Over all I would always come to this dealership! They even wash my car after maintaining it 🥰. I would definitely give this place a 8 out of 5 stars

I called because I saw a listing for a $40,000 car that Im interested in purchasing. I didnt ever connect to a real person when I called. This establish then proceeded to call me multiple times a day with no response. Today I received a call from a private number which I ignored. I then received a Voicemail from this private number explaining that it was Jim Butler kia! I have the voicemail saved, and Id love to send it over to the management team for assessment. When I called the receptionist to express my frustrations, she ensured me that I was wrong, they did not do that, and then proceeded to talk over me AND HANG UP. Needless to say, if you call this establishment and Annie answers the phone, you wont get a friendly, patient voice. Youll get hung up on and spoken over. Extremely unprofessional and disrespectful.After listening to this voicemail once more, Ive found that ANNIE called me from said private number. Now shes lied, and I have a voice recording that Id love to show to her boss. Im so disappointed that a business would employ such an unkind and untrustworthy person.

I did not originally purchase my new car from Jim Butler Kia but after dealing with their service department, I am mad at myself for not. The service is above and beyond! Their staff is so nice and genuine and thoroughly explain everything to you. I will continue to take my Sportage to them for any and all service that is needed! Thank you Joe for helping! Thank you all so much for making me feel like my car is in great hands! I will recommend you to all!

My wife’s Kia Optima engine light was flashing last Friday. We had it towed to Jim Butler Kia because they always do amazing service work! Well this time they went above and beyond for us! Keith Sutton the service advisor let us know the engine would need to be replaced, but at no cost! He also provided us with a rental car while the engine was ordered and replaced in less than one week! Talk about amazing customer service! We will definitely be doing business in the future with Jim Butler Kia! Thank you!!

We recently purchased a new MPV from this dealer and every single step of the process was flawless. This dealership has fair, honest and kind folks. I would definitely recommend a visit if youre in the market. Tell em Polly sent ya and ask for Rodger when you get there!!

I had been treated poorly at another Kia dealership in South County but really like all the Kias Ive owned over the last several years, so I went to Jim Butler to see how they do business. They exceeded my expectations, and I bought one from them instead of the much more handy dealer close to my house in Affton. I have to alter my review of Jim Butler Kia. I purchased a 2019 Soul and the car was supposed to be detailed before I picked it up. They had 4 days to accomplish the task. When we went to get it, the passenger side door handle was full of paper trash. There was dirt on the floor and in the back. Also, I went back a few days later to pick up a check and I gave them an extra key with the expectation of receiving a second key for the Soul, even texting the sales person with no response.Guess Ill have to go back to the previous dealership.

These are salesman who lie through their teeth. I bought insurance from the fourth Kia acquired from them and all have had problems, but the way Kia handles these problems is disturbing. First if they say bumper to bumper insurance they are lying, they said that to me and I just had to pay $300 for my ac. Next the first issue I had with my ac I brought in and told them that I hear a clicking when the ac is on, and it does it everytime. They then tell me they didnt see a problem as I go into my car and the heat is on. Next my engine was having issues making a loud very distinguished sound. I didnt get 1/4 of a mile from the dealership when my engine began to stall on the highway. I get back to the dealership and Keith claims they did all they had to do meaning thanks for all your buisness, but if you die or get in a wreck on the highway we dont care. Believe me folks do business with LITERALLY ANYONE ELSE

Service dept: Poor communication, not efficient with planning or timeliness. Probably understaffed, so then don’t over schedule!

Had the best experience and customer service! Will be picking up my Kia tomorrow!😊

Called to inquire about a 2019 Charger GT for $27,450 and made an appointments to buy the car. MIND YOU, I am pre-approved and have a trade‐in valued at $4,400.The next day I get an alert that they increased the price by nearly 5,000 dollars. So, I sent an email stating that if the price has changed and we wont be offered the initial quoted price that we didnt want the car.Simple.The following morning (day of the scheduled appointment) Kathy calls to see if I was still coming in and I, again, stated that if we wont be able to buy the car at the initial quoted price that we would not be coming in and going elsewhere. She had the audacity to tell me that I need to worry about getting qualified with my challenged credit before worrying about the price of the car....yall...look... JUST KNOW they wont be getting A DIME OR RECOMMENDATION FROM ME!

My fiancee is a customer, she has her Kia Soul in the shop for a recall on the steering component. I was there with her all day on last Saturday. And we havent heard anything from your company yet to confirm if the problem is taking care of. And your staff was nice and was able to get us a rental vehicle for us to get around until it gets fixed.

They will state they have inventory online, and when you arrive in person it is not there. Disappointing to think this is just a ploy. Such a poor way to conduct business.

I arrived right on time very busyIt seemed. Took me the waitingroom, very nice and clean. TheProblem which was a recall wastaken care of ASAP

The coolest people on the planet. You dont get the cheesy sales vibe. You get reps that will listen to your needs and try to meet or exceed

Very nice dealer. See Cheryl or Shannon for your car needs very helpful.

I have been looking to purchase a Kia Sportage for some time. I reached out to another dealership and it was a time consuming, terrible experience. Based upon that, I fully expected to be disappointed at Jim Butler Kia. Thankfully, that was not the case.I was initially contacted by Annie after my internet inquiry. She connected me to Kait, one of the sales people. Kait was awesome! She listened to me when I explained which features I wanted and my budget.She quickly narrowed down a few options. I drove over Friday night to take a look and start the process. Unfortunately, our credit union was closed, so the dealer couldnt contact them about our financing approval.Saturday morning, Kait reached out to make sure we were still coming to the dealership to finalize everything. By that time, I decided I wanted another feature, and she found a matching vehicle. My husband and I headed over after I was off work.She made the experience as enjoyable as possible. Tim in Finance was also very helpful in making sure we were within our budget, which I appreciated.

Our sales lady was extremely knowledgeable about the car we were interested in. She followed up with us, and even though we stayed late both nights she was very patient. Not a pushy car sales person, definitely would recommend this dealership.

Jean sliverio made the deal on my dream car less them 3 hours! He went over the hill back for me … because “Hollywood Motors “ made promises they couldn’t keep! But Jean at “Jim Bulter Kia” Silverio did everything he said he was going to do..

Went in for an oil change, yet had concerns about a tire that seemed to be low constantly. They found a nail in side wall, able to install new tire and send me safely on the way. Glad they are reasonably priced for a car dealership. I found the friendliness and customer service of all employees to ne outstanding!

I dont have enough good things to say about them. Ive been a loyal customer for a few years now, and Ive never had a complaint or issue. The staff is extremely friendly and efficient, and their service team goes above and beyond every appointment. The little things that seem minor add a very nice touch, and it demonstrates just how much they appreciate their customers. Vacuuming the car or washing it after a simple oil change is just awesome.Speaking of the service team, I really appreciate that Ive never felt like theyre attempting to take advantage of me, or even talking down to me because Im not very knowledgeable about cars.They explain things in a comprehensive manner, inform you of potential trouble areas that you may encounter down the road (pun intended), and never pressure you for additional services.They appreciate when things are hard and are willing to work with you. They just educate you on the things that matter to give your vehicle a longer life.Customer service like that is incomparable, and thats the reason I choose them every time. I only regret not getting around to leaving a review sooner.

We had a motor go a few years ago on a Kia Optima while under warranty. Replacing the motor was covered BUT it took more than a month for them to switch it out and they never allowed us a courtesy car. Lots of back and forth and we really got upset about the whole situation.In 2020 we got a new Telluride there (since no one else had one) and get four free oil changes and tire rotations. The staff is gracious and the work seems well done. Each time they wash the car and seem to clean the inside. However be prepared to wait and wait and wait. They seem to overbook their staff. Ive waited almost 2 hours for a simple oil change/tire rotation.Weve had 3 Kias and really like them. First was bought in Kirkwood, second was bought in St. Peters and third was at this dealership. Salesperson was fine here but weve had bad experiences with the service department on multiple occasions and over multiple years and in multiple situations. St. Peters service dept is a lot better. If youre going to buy a Kia Id go there instead just to avoid this service dept.

Took our car in for a recall and a noise going on under the hood. They fixed the recall, gave back our car, and the noise was still there. We took it back, asked them to give it a test drive so they could listen to it. They called the next day, and told us it was fine - no noise, but when we picked it up, the mileage hadnt changed from when we dropped it off, which means they didnt take it out for a test drive. So now we have to take our car somewhere else to get it looked at. Would do 2 stars but the 2nd diagnostic was free, and they topped us off with oil so I guess thats something.

We had a great experience here buying our new vehicle. John treated us like we were friends and not a dollar bill like most dealerships do. Highly recommend ❤️

Ordered my wifes Telluride from here and cant wait for it to arrive. My sister and mom, both bought New Tellurides at Jim Butler and had fantastic experiences!

The first time I bought a car, I went to Lou Fusz Chevy in Saint Peter’s. It was the worst experience I have ever had. They were just trying to get cars off the lot and didn’t listen to what I wanted and I feel like I was taken advantage of because it was my first time buying a car. Well, a year later I’m in the market again because my car was not in good shape. I was referred to JEAN SILVERIO by my sister. It was the most seamless experience EVER! The whole crew at Jim Butler took care of me and I was pressed with time and they got everything done in a timely manner. I am driving a 2020 Kia Forte and have not had any problems, they hooked me up with rebates and even were generous on my trade in. Jean is amazing!!!!! Will recommend this place to everyone I know in the market for a new car.

My fiancé bought her car here and we had a smooth process with the purchase and her trade in. Nothing to complain about on that end. Our problem is with the management. We had a problem with her pre owned car not even a month after we bought it. They sold the car to us with a faulty tire. We did not realize this until a couple weeks after purchase. We provided evidence to prove it was like that before we bought it after looking back at photos we took of the car prior to purchase. We went into the dealer and talked to them about it and management said you are SOL unless you would like to pay to replace the tire. They said that they gave us to good of deal on the car and more for our trade in so they are not willing to work with us at all. I would not recommend Jim Butler Kia to anyone so they do not have to have the same problems that we have encountered! Do your research on the dealer before your purchase! They should of never sold the car like that. This issue is a major hazard and could of resulted in a fatal accident.

Would have loved to do business here. The sales experience was a night and day difference from what we experienced at Napleton. We could not justify paying $9,000+ over MSRP when Napleton offered us the same vehicle for $1,495 more.The staff here is amazing and will definitely recommend to friends and family.

Had to change my review because dealership couldnt deal done.

Matt went over and beyond to meet our needs to purchase a Stinger from out of town. We are so happy for the professional, knowledgeable and smooth experience with which they handled our purchase. I highly recommend Matt Dawson and Jim Butler Kia!

Very attentive staff and helped me with selection. Good knowledge of kias product.

TL;DR:1) Just bought my 2nd (used) car here in just under a year after I was hit in a major accident and had my car totaled.2) Service Department is always good, efficient, and flexible: 4 stars to them.3) They’re fast and effective, with great deals.4) I’d like to have been afforded the opportunity to haggle more but other considerations were provided.5) Justin in finance is efficient and explains things thoroughly.6) Cheryl is awesome, buy from her.I first came to Jim Butler Kia less than a year ago when my old Escape finally and completely died. After browsing multiple used car buying apps, the best deals I found on a couple were at this dealer. Cheryl came to my wife and I when we walked in and with 15-20 minutes went to get a Forte5, a Soul, and a Sportage we had picked out for me to test drive. Without saying it, she instantly knew I liked the 2017 Forte5 the best. She got me set up in it and waived some labor costs for added options, financed with Justin, and out the door all in the same relatively short visit.Flash forward: Just under a year later, I was rear ended on I-270 at a high speed in stopped traffic, spun around into the adjacent non-stopped lane, and hit head on again. The Forte5 probably saved my life and limbs, but it was beyond totaled and I was beyond messed up.A week later, we happened to be near the dealer so we stopped in since I needed a new car, just to browse. I didn’t see Cheryl, so I asked for her and someone went to her while she was on her lunch and told her, “You have a customer with a black eye wanting to see you...” She immediately set aside her lunch, came out and started looking through available Souls on their inventory website with me (she ended up selling 3 cars during this missed lunch). I was on the verge of going with the brand new 2019 Soul+, but she highlighted a 2016 Soul+ with

We came to Jim Butler Kia to trade our 2010 Chevy Cobalt that we were a little upside down in. We told Jordan our terms and that we wanted the Optima and he worked his butt off and made it happen! He was upfront, honest, kind and very respectful throughout the whole process. I never once felt pressure to do anything we werent comfortable with. Justin topped it all off with getting us an amazing rate and an awesome price on my trade! I couldnt be happier with our purchase and the experience we had! This is where Ill buy all of my cars from now on! Thanks Jordan and Justin, you guys were amazing!

No stress. They made my buying experience as comfortable as possible!

Great customer service!

This is a smaller size dealership with excellent customer service.

They have good quality vehicles but they refuse to negotiate the price at all my sales person didnt even go ask his boss if we could work out something so if you are looking to negotiate i wouldnt come here Its funny that the responds was they are not sure why i would post this its simple when you go into dealership your salesman usually tries to make a price work for u i was paying cash and asked for a couple hundred dollars off there was no attempt to get that price down at all i have never been to a place who didnt try and work something out do me a favor dont respond to my post you guys suck

Great buying experience. My finance person, Scott Seifried, was FANTASTIC!!! I had no idea of all of the options available to protect my new car. Scott was very informative, patient and incredibly knowledgeable. There was no pressure to buy any of the additional warranties but Scott helped me make the best decision for me and my new vehicle. I will definitely be back to this dealership. Everyone, especially Scott Seifried, was great to work with! Great experience!

They lied about everything ,I drove a half hour for nothing,Kathy do is a lier

Friendly people that are knowledgeable about their cars, unfortunately I went with someone else

As promised quick service great dealer...

We drove an hour to come see a vehicle that was 1 year & 3 months old....it had 33,000 miles on it and the advertisement said Preowned? More like slightly used! These preowned vehicles are in such excellent condition they look brand new! Get your quality used car today!! The vehicles paint was swirled, scratched, and chipped. Three of the four rims were tore up! The touchscreen system was cracked (as pictured online). After we returned from our test drive we noticed a large chunk of tire missing from the front passenger wheel &. NO ONE should be driving a vehicle with a tire that is damaged that badly! I am greatful we didnt have a blowout. When our concerns were mentioned the sales manager seemed appalled & responded with the car is listed $3000 below blue book value...I will continue looking for dealership that values safety & uses honesty in their advertising!

Customer service was just as great as usual 🤗

Excellent no pressure sales staff and quality service department. Even during the Pandemic they went above and beyond to find the car I wanted and install the options I requested. Will definitely buy from again.

Fantastic friendly service all around and a good environment to be in. I needed a work car to get me to and from the job and Cheryl not only made the car buying process easy, but fun as well. Left with a great car at a great price with a smile on everyone’s face.

Have had bad experiences at other Kia dealerships in the past. Jim Butler has proved to be the opposite. Their staff in sales have been fun, friendly, eager to help. There is NO pressure. On our last car purchase, they even stayed a couple of hours after close to finish up (we showed up right before close...) Their staff in service is knowledgeable and super nice. Big shout out to Stellar Sales Woman Cheryl Cooper, Big Boss Chris Dixon (sorry we stole your ride!) and last but not least, Super Service Writer Keith. Thank you all for your help and dedication to customer service. Its refreshing to know a business still values a good sales experience!!!

I highly recommend Jim Butler Kia.My salesman Don was wonderful and explained everything I needed to know about my new Sorento. Working with Scott in Finance was also great. He had everything ready for me with no waiting. I will be returning because of the wonderful experience!!!!!

My husband and I went there this morning to look at a car we found online last night. We met with Hunter, who informed us it just sold and went to talk to his manager. We expected him to come back to try to sell us another car (after telling him that was the only car we wanted to see). We couldnt have been more wrong! The manager (Kevin) came out to meet us and informed us not only when the car sold but also how many people came to see it that day. He offered to look at auctions for what we want. We felt respected and would be comfortable doing business with them.

Going to Jim Butler Kia was a Great experiance people were Very friendly they made it just Great Very Great Thanks to everyone at Jim Butler Kia

Great and super friendly staff

My wife and I went with the Kia Telluride. Awesome service with great people. They were eager to help and gave accurate information about the Telluride.We paid under MSRP with bells and whistles on an EX trim. We also elected for two additional paid services for the vehicle interior / exterior. Its a great drive but made possible by Jim Butler Kia Dealership.

Really great experience buying my 2019 Stinger. From my initial contact to Jim Butler, Annie had me committed. I worked with Salesman Doug Wulff. Mgr Chris Dixon was really helpful when I was torn between upgrading to a GT2 or staying with the base Stinger with the Premier package. Chris was very helpful in locating the GT2s in my price range at another dealership. In the end, I purchased the beauty on the showroom floor and I couldn’t be happier. Justin in finance was great! He knew I didn’t want to go through the documents line by line, so he pointed out the important areas for me. Which was fantastic! I’m sure he would have taken the time to inform me of everything if that’s what I wanted. Going to Jim Butler was not convenient for me at all as I live in IL but it was a very smart decision! Made car buying easy!

Great help very profy

Excellent customer service!!

Great personal service! Nice people! Great Deal!

Keith in Service is the reason I come here and will probably buy my next car here!

No one. Would dare give me a car.......oh but they r

I just love them. Thats it thats all.

Gave us a great deal on our Telluride and trade-in. Will definitely be recommending friends and family.

Great and eager sales consultant, Kait Hart. Very much less than eager acting sales manager... Uncompromising.Went somewhere else, got exactly what I wanted. So thank you for being uncompromising.

I have never had such excellent service at a car dealership before!!! The staff are professional, caring, curtious, knowledgeable and in my book Outstanding!!!! Will anyone I know that needs a vehicle to this establishment!!!Home Run Jim Butler Kia!!!!

The staff was friendly and straightforward. The wait wasnt long, got to the point.

My first experience with Jim Butler was awesome. Now I had to go back and and get a oil change know one greeted us upon arrival. This place doesnt have a food. Just vendor machines. I so miss the Toyota deals ship it was more luxurious. This place is just not. Also they didnt do a free car wash

Best Dealership in the USA. Sales Manager, Nick, is so Great! CHERYL Is the Best Sale person we have had the honor of m eating! Keith in Service is what makes this whole place come together! Best Service Advisor. He listen to you and if he doesnt know the answer, he will find it for You!A person would be a fool not to purchase from here!

They are determined to help you get a vehicle

Kia is a good brand of reliable cars. Service is good, and we liked it enough to buy a second car from Don Wright.

Just want to give a special shoutout to this dealership and my sales person John. John got me in the vehicle I wanted and got my rental returned to the rental company. Talk about excellent customer service! I can’t thank you guys enough!!!!!

Wish I had something positive to say but when you have a verbal agreement on the phone and you take the time to go there and they completely change it it’s difficult to come up with anything. They will never get my business.

I had a verbal sale awaiting a bill of sale to put deposit down. Nick Pashos said it was mine and that bill of sale would be sent right over. He didnt send right away and knew something was up based on the delay so I called him and he said the GSM Chris Dixon allowed someone else to buy when they had committed to sale to me. All I needed was bill of sale to put deposit down. Their word is no good! Would never do business with someone like that. EVER!!!!!

Been coming here for 10 years servicing of Kia Soul, Keith has always been the go-to for all things to keep her running smoothly. Just drove off with a Kia Seltos with the smoothest process ever experienced with Doug and Annie. Thank you everyone at Jim Butler Kia Chesterfield and here is to another decade of business!

My wife and I had a great experience buying a used car at this dealership, working with the very excellent Cheryl Cooper. She was friendly, helpful, straightforward, and hilarious at the same time. Would buy from Cheryl and Jim Butler Kia again - thanks for making it so much fun for us!

All sale person are extremely nice very caring and understanding on what YOU want

I’ve always been a “luxury” car driver. I had been reading about the 2020 vehicle of the year the Kia Telluride. I decided to check this out at Jim Butler Kia. I worked with Kait as my sales consultant. She was not only knowledgeable about the vehicle she also made me feel very comfortable with my questions ( and I had quite the list) I’ve had my Telluride 6 months now and I’m not only a Kia convert but also will definitely be purchasing from Jim Butler Kia for our next vehicle. Ps.. my husband drives an Audi SUV and it’s been sitting because my Tellurides features and handling blows his Audi away! I definitely recommend Jim Butler Kia and ask for Kait!!!

This experience was great, even after Donnie had to find another finance company. I still got to keep my car and they worked above and beyond. I appreciate them for all their help.

Buying a car can be such a hassle unless you find a great dealership! Kait and Scott made my experience at Jim Butler a breeze. Thank you both and Happy Birthday Kait!

I went to this dealership looking at one specific car! Jean was one of the best salesman I have ever encountered! He not only answered all of my questions but went above and beyond. He was extremely friendly. I will refer everyone I know to Jim Butler Kia! I am so glad I chose this Kia Dealership over all the others I went to! Hands down the best experience. Huge thank you to Jean, Nick-mgr and Justin-finance!!! I walked in knowing exactly what I wanted and walked out with much more! Thank you all so much.

A great selection of used cars and a friendly staff.

First experience was with the service department to take care of some recalls on my vehicle (a Kia purchased elsewhere) - was pleased with the service, despite some lack of communication about when my car would be ready for pickup. However, today I called to get a price for new tires and the parts department representative couldnt have been less helpful. I was told that I had to have the tire numbers to give him since it wasnt purchased there. Im pretty sure theres a system to look them up with my year/make/model info, which is exactly what the next three places I called for pricing did. Instead he asked me to find it - I can definitely Google an answer, but Im sorry, but if your reps arent willing or able to help someone trying to give you business, Ill be going somewhere else.

They call and say you have guaranteed financing and that they ran your credit. Then when you get there thats when they runn your credit. Typical used car salesman activity. Dont believe anything said to you.

I completely understand this is a dealership and we are in different times with covid but DON’T set up an appointment because you will wait for hours and still not be acknowledged!

I had a rough experience at another Kia dealership but this trip was phenomenal. Mister Wulff, went above and beyond to get my family into a new vehicle. He was patient, kind and understanding, which are qualities you don’t find in salesmen. He wasn’t pushy at all, which I also greatly appreciated. I will be referring many people to Jim Butler and I will tell them to specifically ask for Mister Wulff.

John Williams was very easy going. I didnt feel pressured. He was so friendly and very informative. It was a big decision for me and I feel I definitely made the right choice. I love my new car and I appreciate the help and encouragement I received. Justin was great! He did everything he could to get me in a car and make sure I was satisfied. Im happy to be a part of the Kia family.

I had an amazing experience! They made sure to put me in a car that worked for my daughter and myself. The finance manager spent four hours calling around to different lenders to ensure that I would get the best offer. The sales team was friendly and made sure to call and remind me about the appointment and worked with my work schedule. They offered to clean the car one last time before I left and even filled the tank and washed the car!!! We were able to leave with our car and my daughter loves it!

Exceptional service! Definitely recommend Jim Butler KIA for your transportation needs. 5 free oil changes! And free car washes for life 😍 they’ll even let you borrow a car if yours is being serviced!

Very fast and quick with the results I didnt get a card that day because I wasnt quite prepared but everything happened very quickly and professional

Great service department. I’ve had to take my car in on a few different occasions to get recalls fixed and they have been been great. Fast and friendly!

Got lied to but that is my own fault. Should have known better than to trust them. Car is not even two weeks old and hesitates to start. Sales man lies about everything. Company is very cheap.

I am keep on receiving telemarketing calls from them since I changed my phone number in this past April. The women that calls always leaves a voicemail looking for some woman that no longer has my number. She said that; I have good news for you Well.... I do not have good news.... There person you are looking for does not have this number any longer so please stop calling my phone. I have asked to be removed from the list and was hung up on by the internet sales woman several times, but the calls just continue...

Just purchased my second vehicle from there, both times a great experience.

The sales staff and online staff go above and beyond. I am in the market to buy a car and have been there. I have had a few bad personal situations that kept me from buying one right away. I know what I want and they have it. Salesman Terry and their online specialist Annie lam have been awesome and understanding, thank you for that. I will be back to see you soon (and buy that vehicle)