Rapid equipment pick-up and drop-off. Equipment was in very good condition and appears to be well maintained.

The rep was very helpful and got our needs taken care of in a timely fashion even in an after hours emergency.

Ryan Kreamer and his dispatch team were extremely nice to work with.

They unload you quickly. Clear facility and nice people.

They are Quick to Deliver your Equipment. But trying to return it is another Story. I was told that it can take up to a Week to be picked up. There Delivery Fee is out Rage Us. $ 400 Rental End up Spending $800 just for 1 Day.

Worst customer service. I arrived at 6:20 and I walked in and got sent right back and them saying “don’t you see we open in 10mins” in a rudely angry way. As a business owner I find myself not renting or dealing with this company/branch ever, and to make things worse I waited an hour to get my rental equipment unloaded. Also in this hour I asked to use the restroom and was denied by management, they told me “you can’t use my bathroom and I can’t allow you to go use the shops restroom”. I asked the shop mechanic and he was like yea go right ahead with no problem. Like I said I don’t recommend.

United rentals had the machine I needed and delivered it to me the same day I ordered, which was on a Friday, I ordered it at 11:30 and at 2pm I had the machine on the job site.

Great customer service

Good service

Terrible customer service!

The worst experience I have had trying to buy a skidsteer and a mini excavator

Fast in and out