The prices were far and beyond better than regular retailers. If you can get past the idea of a used ring you can save a lot of money. Amber was very helpful and able to answer questions in a way that was easy to understand. She was not pushy and I felt she was being honest when giving information about the rings/ diamonds we looked at

Kaitlin did a very good job on helping me purchase a engagement ring for my fiance. She was very helpful and informative on everything I had questions with and needed help on. 10/10 will come back for our wedding bands.

I went in to have a lot of jewlery evaluated for my deceased mothers estate. Everyone was friendly, professional, and extremely helpful. Other jewelry stores wanted to charge ridiculous amounts to evaluate the jewelry, which was not the case here. They reviewed the 40+ pieces, and provided a great estimate for the sale of the lot. I am extremely pleased with the service the team provided and will definitely utilize this establishment again!

This location is always clean and I love the selection to choose from! The ladies that work there shine as much af the jewelry, Kaitlin helped me the last time I came and she was an absolute delight. Wonderful establishment and will go again!

This was the second time I came back to buy jewelry. The people working here are all pleasant, special shout out to Ms. Karla for her patience in assisting me to find the ring upgrade I needed. They’re very knowledgeable about their forte and you can ask without feeling pressured to buy. They understand what you need and considers your budget as well. I think that was the main reason I will always come back to this place for my future purchase. To the Greenbrier pawnshop team, thanks again for my smooth ring upgrade and purchase. God Bless 💕

Last week I came to check out jewelry for my girlfriend. I was greeted by Karla. She was kind and patient with me while I decided what to get my girlfriend. When I couldn’t decide, Karla told me she would hold the piece for me for a week while I made a decision. A week later (today),I made the purchase. I chose to come back because I wasn’t pressured to buy the first time I walked through the door. This pawn shop is more than just a pawn shop. They have so much to choose from and very high quality. I recommend this stop for quality jewelry without the “jewelry store” prices. Customer service on point! Thank you Karla.

My wife and I was looking for a replacement wedding ring set and they had the best sets ever and for a great price. Dont pay those hi jeweler store prices when you can just go see Karla. Shes the best..

What a wonderful, no pressure experience. Bre was patient and wonderful to work with! Thank you!

Awesome place to go to when trying to find jewelry! Stop by and you wont be dissapointed! Extremely helpful and patient staff! Shout out to karla!

Greenbrier Pawn always has a great selection of jewelry. Kaitlin is the best! She has taken care of me on several occasions.

After searching all the big name brand jewelry stores in Hampton Roads I finally went in to see what they had to offer in the lines of engagement rings. I was blissfully surprised.The ring I purchased was larger and better quality than what was in my budget at the big name stores, and I paid less than 25% than what I would have paid.I wish I could remember the name of the lady that helped me, but she took her time. She made suggestions based on the description I gave and my budget. She was just awesome.Hopefully I’ll never have to buy another engagement ring again in my life, but I will definitely send my friends there!Randy R

I went to greenbrier pawn to purchase a guitar, left with a speaker, guitar, and a ring for my lady all at a great price! The associates were kind and helpful throughout my shopping. Definitely going back!

Love this location! Service is great. Great one In the area.

Great selection of jewelry! Always coming back for more! No need to go to high priced jewelry. All you need is greenbrier pawn! Thanks to karla!

Been trying to look for a luxury watch for a decent price. Inquired about one at greenbrier pawn and that store did not disappoint! Karla was really patient, nice and accommodating to what i was asking for. Now I got myself a new nice watch with a really reasonable price and I can’t wait to put it on! Definitely worth to come back here and recommend to others.

Awesome customer service and I found exactly what I was looking for. Sooo happy with my purchase. Thank you!

Karla was very helpful and had all the answers to my questions. She made sure I picked what I really wanted! For sure going back just to get something from her!!!

Kaitlyn was so pleasant and made my shopping experience great! If you’re looking for an engagement ring, shes your go to!!!

Real friendly and knowledgeable staff! Very clean facility and everything is real great quality. Definitely will be back!

Holly was amazing! Very patient in helping me find exactly what I wanted.

The staff is very friendly and very helpful. They have a wide selection of various jewelry. I personally had a wonderful experience

Greenbrier pawn is one of the best shops Ive been to in a long time. They were all very friendly and polite. They are very reasonably priced. 10/10 would recommend.

Greenbrier pawn always has employees who are happy and willing to help every time I go, they try to work with you even if your late on payments!

Love, love, love Greenbrier Pawn! My man and I were looking for a diamond ring. Nothing way expensive, just unique. I looked around at other jewelry stores but the prices were through the roof and the salespeople were fake. I cannot suffer a pushy salesperson. I decided to go to Greenbrier Pawn and wow was that the right move.My salesperson, Holly, spent a good deal of time with me searching the cases for just the right piece. Others in the shop also started looking, including customers! We were having a ball. And then...I saw it. It picked me. And it fit. Perfectly.I truly wanted to make this our ring so we spoke with their jeweler, Nick, about customizing the piece with a gemstone center. Yep! He could do it. Now, to find the right stone!Nick gave us the stone weight and size requirement. After looking for about a week we found an amazing blue green sapphire from a gemstone dealer in, of all places, Sri Lanka. Nick agreed it would be a great fit so we ordered it.Did I mention it was coming in directly from Sri Lanka? Thats a loooooong way from Chesapeake.We were able to track it most of the way but it did disappear briefly when it was who knows where. What was supposed to take 7-10 days turned into over three weeks of worrying. Finally, we got word the stone was on American soil and on its way to the house. YAY!But heres the way cool part - it came wrapped in a plain brown paper wrapper, tied with STRING and sealed with WAX. NO JOKE. It looked like something straight off the Indiana Jones set.We oh so carefully opened the paper and slid out the box. The stone was gorgeous. We took it straight to Greenbrier Pawn. Nick said it would take about two weeks. Holly called me back in three days. It was ready. I dont know who was more excited to see it - us or them!So, we got our perfect ring for the perfect price from the perfect place, and a cool story as a bonus. I cannot say enough about our experience with Nick, Holly and Greenbrier Pawn. Dont waste your money elsewhere. Get real value and customer service from real people right here in the Peake. Id give them 10 stars but google wont let me.And, yes, we kept the shipping paper!

Kaitlen was awesome. Great service!!

Karla was joyous and excellent in attending to all of my needs! Was very precise with a jewelry i have in mind. Recommended!

Great experience plan on coming back again!

As Soon as I walked in one of the young ladies asked me if I needed assistance. I told her I was looking for something for my wife for Valentine’s Day. She wasn’t hovering but nearby if I needed her. We looked at a few items and I found something, which she offered to gift wrap for me. Gave the store 4 stars instead of 5 due to inventory selections, which may have been due to it being just a few days away from Valentine’s Day other that that service, cleanliness, and the pleasantries of the associates deserve 5 stars.

I went there to buy diamond earrings. They have a very large selection of different types of jewelry. The staff was very helpful and knowledgeable about there selection. The price was too good to pass up. I would definitely recommend stopping by for going to a large retailer.

Just went in for a few minutes.. I was waiting for my pizza at Dominos...the sales person stalked me through the store. A very uncomfortable situation, the opposite of welcoming. Sheesh..I left.!

I have gone in to upgrade my wedding set several times and they always give me a great deal on my old set. This time Kaitlin put together a beautiful set for me I am so happy! I will definitely be back to work on the other 9 fingers!

Adrena was a joy to meet. She was attentive to our buying expectations and after showing us many options she made us feel very pleased with our purchase. Thank you Amber for the prompt and courteous assistance!

The staff treats you like you’ve been a friend for a long time.

Found something online in their gallery, loved it and Holly got me all squared away. Easy as 1-2-3! Gift wrapped as well. Some one there needed resizing and they are able to handle that on site too!

First they helped me via text messages. Then, when I did go to store they showed me what I had been looking for. After trying on a couple rings we found the perfect one for me at a very reasonable price. Great team, beautiful store, and a very happy customer.

Adrena definitely was able to get me what I wanted... and I definitely loved it!!💍wonderful customer service! Thanks Adrena💖🌹

I was very hesitant to pawn anything but Greenbrier pawn was very friendly especially Amber who helped me tremendously to get the best possible deal on my items and everything was negotiable! I feel like I got the best possible deal from Greenbrier pawn! They were meticulous in documenting every single piece and explained everything to me in detail! Thanks again to Greenbrier pawn!

Awesome place. Great value. Helpful staff. Good selection. Recommend visiting this shop as well as their sister shop in Virginia Beach (hilltop). We come every year to get great deals! Very much appreciated.

Good Customer service, with a exchange after I just got layaway out, seen something different they worked it out because original purchase was less than the exchange, thanks very much !

Love their giveaways! Its a great opportunity to win beautiful jewelry. Amber and Brianna were so helpful with answering my texts/questions, they really care about their customers which makes all the difference. They both were awesome! Thank you for making my experience a great one.

Had a wonderful experience at greenbrier Pawn with Adrena and Holly . I wanted to trade in my engagement ring for an upgrade and after riding around to other stores greenbrier Pawn gave me the best price and customer service by far . I was greeted by warm smiles and felt very comfortable with their help . Holly worked personally with her manager to get me the best price on my previous ring while Adrena showed me around the store and showed me a variety of rings after asking what style I was looking for . We finally settled on a beautiful pear Diamond and I couldn’t be my grateful for all the help from them ! Definitely will be coming back . Thanks girls !

The jeweler came into to speak with me. I made a purchase, a sale and left a unique item for repair I had the whole experience. Everyone was knowledgeable and pleasant to work with! 5 stars

I have always had a good experience at this store. The customer service is amazing. Everyone is so nice. Always there to help find exactly what I’m looking for. I definitely will be back again. Thanks again!

Highly Recommend! Kaitlin had some of the best customer service I’ve ever experienced! Very pleased!

Prices excessively high may as well buy your items new. Bad attitudes, rude over the phone, ask a question cut you off mid sentence. Cant use a debit card doesnt have an ATM on site. Laughing and eatting lunch while customers are waiting. a lot of young immature staff Will never do business here again or recommend anyone do business here. Had no issue with waiting for atf paperwork. Expected a wait

First time here. It was my birthday surprise from my husband who saw their commercial on TV. I really appreciated the sales rep giving me room to look around without bombarding me like some jewelry stores do. They let me just take my time and walk around looking and when I had a question or wanted to see something, they were not far away. The prices were pretty decent plus they had a 30% off sale going on. What I bought I’ve never see before, it was intricate, dainty and reasonably priced. Great experience and the sales reps were very nice.

Great service and great help

Adrena did an excellent job yesterday (3-20-21) helping me and my fiancé find rings! I enjoyed her and really appreciate al she did to help me pick the perfect ring for my fiancé. All smiles

Quick and easy... great attention to what I was looking for.. great prices!

I dropped in with my stepson to find a friendship ring for his girlfriend, the ladies inside were very helpful and showed us a wide variety of rings, and gave some great advice to 2 guys who really didnt know what they were doing.Ill be back!

I can say without and hesitancy, Greenbriar Pawn has the most friendliest staff and gives you a fair prices regardless if you’re trying to sell an item or pawn an item. Never any haggling trying to get more for an item. Customer service is an area where their staff excel. Highly recommend if you ever need a Pawn Shop. During this pandemic, Greenbriar Pawn has kept me going. Much appreciated.

Very professional experience the entire staff was amazing will be returning often love love 💘 my new ring

Great place. Friendly and absolutely no pressure to buy. Bought gifts for daughters last two years in a row

Friendly help, excellent customer service!Thanks for a great experience!!

Greenbrier Pawn was fantastic to work with today! Holly and Amber were very friendly, quick, and helpful. Great experience and would definitely recommend going here to others.

Best store in this area!

Staff was unprofessional, condescending, and laughing at unaware customers. I will never go back there.

Katlin was a very professional and courteous salesperson. She answered all our questions and went the extra mile. Customer service in most places are a thing of the past. It was encouraging to see that Greenbrier Pawn gets it right. Thank you Katlin.

I am really shocked how many reviews this place has. Went here to sell my wedding ring and they offered me $225. For a ring that cost over $5,000 which they would probably sell for at least $2,000. I left the store really fast because seriously that was a “joke”. I wouldn’t waste my time or money here. Btw I went to other places before this and they offered me way more than $200.

She was very helpful and went above and beyond to answer my questions and to make this a wonderful experience!

The girls at Greenbrier Pawn rocked when helping me pick out a birthday gift for my mom. Big thanks to Holly and Amber!

Great place, very good selection and knowledgeable staff, Nina was excellent and made me feel like family, great prices paid 1/3 of retail.

Great Store with super friendly staff and they were able to work around my budget!

One of the best places to shop for preowned items. The people there are always attentive! Amber is one of my favorite people to work with. She helped my mom pick up three diamond pendants and everything is reasonably priced. Mom was very happy! Thanks for being the best!

I won a diamond ring from a giveaway & they shipped my ring to me without any problems! The giveaways are so amazing, the customer service is ALWAYS the best, & they ALWAYS make sure to go above & beyond for their customers! Thank you so much for the ring. Its beautiful & I LOVE IT!

We had an excellent experience with Greenbrier Pawn. The ladies working were helpful without being aggressive. We looked through the cases, chose a ring, and were out the door again in less than 20 minutes. Prices seem really reasonable and they were offering an additional discount for Christmas. As somebody who has never purchased from a pawn shop before I would highly suggest checking them out.

Green pawn is a great place to find everything that you need The people are very nice and polite that work there they are very professional everyone does a great job to help you find what you’re looking for could not ask for a better place to go to find nice jewelry and nice polite lady’s

Hi! I love to go to a pawn shop and get a great deal and thats why people want to go to a pawn shop of course. I was looking for a ring and a woman there named Chasity helped me and she was so nice. I could tell she took her job seriously and wanted to help me as a customer to the best of her ability and that goes a long way for a great experience to make me want to come back. I will be coming back and I will for sure look forward to her helping me again.

Upon arrival I was greeted, which was pleasant. A sales associate came directly over and asked me what I needed help with and took me right to that section, so I was not just wandering around.I asked the associates option of what I was looking at and she seemed to give me her honest choice. I appreciated that very much. It helped make my decision much easier.My only complaint was I did not know the name of the associate that helped me. I did not see her name tag. So I cannot give her a good personal review. But she was very helpful.

Everyone was very helpful and knowledgeable helped me get the perfect gift for my wife

Bought a gold cross necklace for my wife. Good selection good price great service.

The staff is very pleasant and helpful. We have bought several pieces of jewelry from here. Very happy with the service we receive from them. Would recommend to friends.

Great service, Holly and staff are delightful. I cannot believe how much fun it was to shop there and what great pricesIm sorry I didnt come sooner Ill definitely be back-Brian E. Lacey

I had an amazing time. Ashley McClain was even better. She made my first time experience a life time memory. I brought my girlfriend pearl ear rings and she helped pick out the best choice for the event. Even explained the cleaning process. Very happy I came into this store today

Always superior service and great quality.

I revisited Greenbrier Pawn and received excellent service. I was very satisfied .Thanks for wonderful service! The associate was very attentive and patient. There were many beautiful rings to select from. I am very pleased with my selection. Thank you! :)

I love love love Greenbrier Pawn! The customer service superseded my expectations! The girls are patient and delightful! The interior decor makes you feel like your shopping on Rodeo Drive! Their selection of Jewelry is to die for!!! I will never spend a ton of money at retail locations again! I love my beautiful vintage Garnet Ring and am looking to purchase more jewels from Greenbrier Pawn in the near future! Nina is an excellent manager! If I’m ever in a financial bind I can count on them. I just love love the establishment! Highly recommend.

I had a great experience at Greenbrier Pawn. The staff was really helpful and nice. I would definitely recommend them to all.

I brought a very person ring in to have 1 size up to it. This ring could not be left and to be picked up another day. I walked rite in and they all were ready to help. The jeweler sized my finger and understood my issue, he went to the shop and assess the situation. He came out with a plan and it was a go. He gave me a price that I was very pleased with. So pleased that I gave him a tip to get lunch. Never the less I walked out of here with my ring fitting absolutely perfect all in about 20 minutes! First time coming in and definitely will NOT be the last! 5 stars hands down!!!

My husband and I have been dealing with Greenbrier Pawn for many years. We always find the most exquisite jewelry for the best prices. I even purchased a beautiful Rolex watch for my husbands 60 Birthday. Every piece we have purchased has be very different from anything weve ever seen. Prices are unbelievable and reasonably priced.Also the wonderful jeweler, Henry, is beyond doubt the most wonderful person and craftsman Ive ever dealt with. He checks carefully each piece weve purchased and gives us his personal and professional advice. Ive also purchased some stunning pieces he has designed.The staff is so helpful and a joy to work with. Tyler you rock.If you have ever felt that going to a pawn shop, take the time to check Greenbrier out. You wont be disappointed.Thank you to everyone there who always takes such good care of us....Honesty and professionalism at the finest.

Ashley and Amber were a great help. I had went into the store first thing in the morning to look engagement rings. Ashley was very attentive and really rolled out the red carpet in customer service for me. Though I didnt end up buying a ring that day I did return later that evening to buy a necklace for my fiance. Ashley remembered exactly the necklace my fiance had pointed out earlier in the day and was able to offer a great price on it. Amber provided gift wrapping and did an extremely professional job on it. In the end my fiance loved the necklace and was blown away by the package it came in as well. Looking forward to buying from them again.

Had a wonderful experience with a jewelry purchase today at Greenbrier Pawn! Adrena was our sales associate, but the entire staff was so accommodating and helpful. Adrena worked with the management to customize a purchase for us and we couldn’t be happier with the price and personal service. Thanks!

I’ve been a customer of Greenbrier Pawn for years. I just picked up an awesome preowned camera and a couple of lens for an awesome deal. Nina and Ashley are the nicest people. Everyone in the store is nice and helpful. Thanks for everything.

Great price friendly service

I visited greenbrier pawn shop recently while i was on vacation in Virginia. I’m kinda a collector of rings so going in I had no idea what I was going to get. But soon as I step in the door I was greeted by a lovely young lady by the name of Chasity. What really impress me was her knowledge on stones as well as metal. She made my purchase so much easier and I highly recommend visiting, more then worth it.

I had the pleasure of working with Holly and Caitlin when i was looking for a 10 year anniversary gift for the wife. I went to nearly every major jewelry store in the area, and receive the best service and experience with Greenbriar staff. Will definitely be doing more business with them in the future.

Top notch! I’ve been a customer for over 10 years. The ladies always go above and beyond to ensure the best service in the industry. Nina and her crew are the best. Their master jeweler Henry is an absolute miracle worker. From off the shelf to truly custom pieces, you won’t find better expertise or customer service. I’d give them ten stars if I could!

Chasity was more than helpful to me!! She went above and beyond and was a pleasure to work with. I gave her a price and an idea of what I was looking for and she pulled plenty of options for me. I will definitely shop with her again!

For years I’ve purchased my diamonds and gold jewelry from the pawn shop and this year is no different. As the commercial says, you can find beautiful jewelry at a fraction of the cost at jewelry stores!! Greenbrier Pawn has a HUGE selection of fine jewelry and their staff is very professional. Kathryn was very help, patient, and well informed about the pieces I chose!!! Please do yourself a favor and check them out!! You’ll save lots of money!!!

Kaitlin was very helpful yesterday and today! She is why I will always shop at Greenbrier Pawn! Great personality and customer service!!

Adrena was amazing with helping me find the perfect upgrade for my wife . She initially sold me my original ring and did a great job with listening to what I was looking for and they gave me a great deal on our upgrade with their trade in policy . Would definitely recommend anyone looking to stop in greenbrier . Thank you Adrena -Willie

My husband and I were very impressed with the customer service at Greenbrier Pawn. May introduced herself right away and made us feel welcome. We had her undivided attention as she helped us with our jewelry questions and selections. She is a wealth of knowledge and incredibly sweet. To be honest, the entire staff was delightful and they worked together as a team. We will definitely be back! Thank you, May, for taking us under your wing and showing us some beautiful rings.

Greenbrier Pawn is always our first choice to go to when we want to buy for a special occasion. It is true, why pay more at the branded jewelry stores when you have a wide selection to offer us at a much lower price and high quality! Your staff is fantastic! Smiles and wonderful service. Greenbrier Pawn is our family store !

We came to Greenbrier Pawn to find our perfect ring and our expectations were met if not more! Thank you, Kaylie for being so patient and helpful with us! You made this special moment very enjoyable and stress-free! Definitely check them out, their engagement rings are so beautiful it was hard picking just one! Thanks again!

Adrena was so sweet and helpful and guided us to the perfect ring! Couldnt have been any better! Thank you guys so much! - Casey And Sam

I came in with my brother in law to find a gift for his wife. Adrena was the sales associate to assist us. Adrena was extremely helpful in assisting us with our purchase. She asked the right questions at the right time and spoke with knowledge and honesty. Thank you for your assistance and I will refer others to you!Guy

This was such a great experience! Kaylee was so wonderful and patient with us. She really helped me pick out the perfect diamond and answered all of my questions. The jeweler took an old ring and made it into something absolutely gorgeous!! I am so happy with this experience!

Always a comfortable and fun experience with the Greenbrier Pawn staff. I recently had an incident regarding my store credit, the staff was swift to resolve the issue. Kind and polite, and there is never any pressure to buy. I would definitely recommend Greenbrier Pawn to anyone searching for a good deal on a wide variety of things.

This was our first time at Greenbrier Pawn. But certainly not the last. Though they didn’t have what we were looking for. Their selection was beautiful! We did find a gorgeous Tag Hauer watch for my husband. At an exceptional price!Katherine was our sales assistant. And she couldn’t have been better. She was kind, helpful and very knowledgeable. We will definitely seek her out when we return.

I came in for an engagement ring and was greeted promptly and shown a gorgeous selection of rings. Great jewelry, great deals, and even better customer service. I’ve bought jewelry here before and never disappointed