On February 3rd, 2015 we called the 1-800 number for Mac-Gray to request service on our washing machine. The neighborhood in which we live in offers Washers and Dryers for each place however the machines are serviced by Mac-Gray. We have called repeatedly as well as the Office Manager for this neighborhood and yet no one has shown up or bothered to call. For a company that preaches great customer service on their website, Id say at this point, they are seriously kidding themselves in thinking that.

Good place