Working with Larry Askew was beyond a great experience! He took time to put the deal we wanted together. He made sure everything went smooth and that we were 110% satisfied! We thank you! Was a pleasure doing business with you. Mr. Brown was very detailed and punctual when it came to signing all needed documents. The southern team made us feel like family.

Great customer service. Friendly and knowledgeable. Winston Whitehurst, Khalia, and Jerome were knowledgeable and honest. First, I want to say, I was happy to find out that the dealership was open on a Sunday. I had two dealerships I wanted to go to, but I ended up going to only one. I walked into Southern GMC-KIA and got helped right away. Winston greeted me and asked me how he could help. I told him what I was looking for and next thing you know, we were outside having a great time. He showed me couple of 2021 GMC Sierra 1500 Elevation and SLT models. Test drove it around and I was hook. The other dealership I wanted to go to was Priority Chevrolet. At the end I didnt need to pay them a visit because I was happy with the Service and offer provided. I want to believe they offered me good value for my trade-in and price for the 2021 Sierra Elevation. Definitely recommending this location to my friends and family.

This is an AWESOME place to purchase a vehicle. Both Ryan Shields and Tania Gibbs were such a BIG HELP getting me financed and taken great care of. Whenever I had any questions they were there assisting me with no problem! I would give them 10 stars, but 5 is the max so I guess it will do. Again, thanks so much Southern Buick GMC for displaying EXCELLENT southern hospitality!

This was my first time there. I didn’t have a warm welcoming experience. I sat in the cold waiting on my car and didn’t know there was a place I could have sat inside to stay warm. And then the prices do an oil change was outrageous. I call Toyota priority dealership and they were cheaper by almost $30’s. I will Never come to your dealership again.

I had a great experience at the dealership! Wes was definitely by far a huge help! He was very nice and helpful when it came to the car and getting information on prices and the different models. Essence is a great help and is very good at explaining all the warranties and offers featured at the dealership. She was very nice and open to any questions and wasn’t against going out of her way to find the answer. And the finance manager was great! I don’t remember her name but she was straight to the point and very helpful.

Great place and great staff. Talked with Lauren Heist on several occasions looking for different vehicle options. Even in this tough market, she was able to locate the vehicle with the options I was looking for. We’ll definitely be test driving and making a purchase soon. Have already recommended Lauren and Southern to several friends looking to trade soon.

My experience here was truly amazing. It started from the professional sales man Reginald Myers who greeted me and my husband on a Monday evening with how can I help you. Mr. Reginald didnt hassle my husband and I but made us feel as part of there family. He ensure us that we were going to leave out with an excellent vehicle. He was true on his word.Tania Gibbs embraced us with a warm welcome and smile as she worked on our documents. Of course we kept her laughing 🤣 but she didnt miss a beat of what she informed us with. She was even excited when she found something that was even better for me and my husband to handle. Khalifa Douglas also had excellent customer service. The team just made us feel like we were apart of there team. Great job everyone!!!

Poor dealership. Sales people are nice however they will buckle and dime you for your trade-in. Even with the chip shortage and advertising $1000 more for your trade, they’ll still offer you as little as they can and then sell your car for 80-100% profit. Their “managers” are so poor at helping people out with their trade-ins. If you’re looking for a place that’ll help you at all cost, and for sure will give you top dollar for your trade-in go to a hall or checkered flag dealership. They offered me $4000 more than what any southern dealership was willing to offer.

I Waited for my truck to get my oil and transmission fluid filter change. They were nice and work was done in a timely manor. Only complaint would be the seating in the waiting room..

This is a great dealership to get exactly what you’re looking for. My sales person MARK! Is the greatest, he make sure that your comfortable, he try to get you everything that you want in a car, if your looking for something and need a lot of information and etc, make sure to go visit him. You can always hit him up after your car purchase for anything. He’s always ready to help and incredibly respectful

Best car buying experience we could have ever asked for. Brandin Lane went above and beyond for everything we wanted and every question we had. Highly recommend asking for him if you go to southern. Our finance guy Ryan Shields was also fantastic. Everyone else here who helped us in this long process was also so helpful, always smiling and happy which definitely makes the buying process so much more enjoyable.

Super courteous service advisers and staff personnel. A pleasure doing business with such nice personnel especially Service Adviser TOM.

Even though we werent really looking to purchase, we came home with one😳. Talked us into it cause we knew they wouldnt have another anytime soon. Came down on the price and gave great value for my tradein. We already purchased gmc before so we knew what we were getting. As always, since 5th vehicle, from them they are curtious, helpful and break everything down to help it make sense. Got payments we were comfortable with, friendly and wanted to make sure we could leave to pick up our kids in time while they got the vehicle ready and had ready almost at time promised! Leann, Ron, Jerome, Khalia, and Ryan we awesome. Had to come back for protection package and Essence and Ryan again were super helpful and speedy with the process. Extremely happy and love my Truck!!! Its better than my husbands😜😜

Particular type of customer i came to gmc greenbrier a few weeks ago and gave everyone a hard time i ended up leaving and doubling back today because i realized no one was working as hard as Reginald aka Reggie he definitely had my best interest at heart he worked hard to get me in something that i could walk away happy with i also got to sit down with Mikul who made sure all my needs were met they both worked really hard to make sure that i got what i wanted for a good price and i can tell you i was not easy thanks to you both for making my transition into my new car as smooth as possible IF YOU DECIDE TO PURCHASE A CAR PLEASE GO SEE MY GUYS AND TELL THEM I SENT YOU they both put in the work to make sure your happy and this was a great example of how you should be treated when purchasing a vehicle thanks again you guys were great !!!!!!

Very courtesy to you and very interested in meeting me. Very professional and available to aways willing to help me.

Very helpful and friendly customer service. Right when I got there Lauren helped me find the vehicle in less than a couple minutes. Very nice easy going person who helped me get to the price I was looking for. After a little test drive and a talk she was able to get the car down to the price I was looking for. Would really recommend going here for a car. Ask for Lauren she helped me so much today and I’m sure she would be able to help you!

Brian Helppie was my dealer and he helped me get in a car that matched my very intense list and stayed till 9 pm on a Saturday to help me. I love my new car and would recommend Brian. Jerome Davis, financial stayed till almost 9 pm to help me get in it by helping me with insurance issues and Essence was sweet, and professional and stayed late for me too! I showed back up at 630 pm after making my mind up but had insurance and trade issues, no fault of the dealership but they helped me through them all and werent even upset they stayed late. SUPER nice and professional 10/10 highly recommended. Thank you three so much and tell your manager he is nice too.

My experience at the dealership was excellent. My sales rep Khalia was great and was there through the entire process, she made sure I knew that she was always available and that I should text or call on her personal cell phone. She was very flexible with my schedule and made sure I was comfortable and had no questions. Stephanie was great as well she made sure I was well informed on all the protection packages and that all the options for having a new car were available to me. Ryan, my finance manager, was amazing helping to find the lowest interest rate and making sure I had the best extended warranty for my driving and worked to fit my monthly payment budget. All three stayed at the dealership well after business hours to make sure I was satisfied and didnt have questions and they all went above and beyond and made my experience the best one possible.

LeAnne was awesome and very patient. Difficult purchase due to some personal issues and she still made it happen. No unnecessary haggling and got us in and out.

The sales person was excellant. best expierence ever buying a car. thankyou.

Connie was so sweet and helped us in every way.. When we told her how much we wanted to pay she made sure to come back with the best numbers. I would definitely recommend buying a vehicle here

Have nothing bad to say with anyone or anything. Timely, responsive, respectful, friendly and professional. Sales person Wes, Delivery coordinator Essence Simmons, and Finance Director Jerome Daniels were the best group a buyer could ask for. Would return and go out of my way to do so.

My finance director Jerome Daniels was the best, and extremely helpful. Ron Fitzgerald my salesperson was also extremely helpful worked with me to get the very best deal. I would highly recommend these 2 if you ever need a help.

Purchasing a Subaru Crosstrek here, Spiro helped me through the process and was a top-tier consultant. Very courteous and respectful, no high pressure tactics or gimmicks. I highly recommend working with their team!

Every time I bring my vehicle in for service, it is like I am the service advisor. I drop off my vehicle the night before to ease in the service appointment. The next day comes and I have to call to get an update on my vehicle on whether or not it is done. This time my vehicle was in for a regular service and to have a steering issue looked at. Had to call everyday to even get an update on my vehicle and it was kept multiple days with promises of part availability and those parts never came in. I was without my vehicle for a week and no vehicle provided. The service department really needs to be looked at and evaluated. Would strongly not recommend this department for anyone. If 0 stars was an option that is what I would put.

When you need a new vehicle, see Connie Butler. She was so patient with us for days. We drove multiple vehicles over the course of about 4 days. She was not pushy at all. She legitimately cared about us getting into the right vehicle. I will send all my friends and family. Thank you, Connie for everything.

Through out all the dealerships I visited Brandin Lane was hands down the best salesman I have ever encountered. Took me seriously the whole time and kept a smile on everyone’s face. If I could rate it more stars I would. He met every expectation I was looking for. Thank you most of all to the whole team involved in getting me the truck I wanted. Most definitely the best team of people anyone could work with.

Thank you Spiro!!! You are amazing!!! So helpful. He led me in all the right directions. Great experience. I couldn’t be happier!!!

Tom continues to be an excellent service representative as always. Ive been to other local dealerships and while they are satisfactory, they dont have the extra personal satisfaction that Tom provides

Lauren found a variety of used Rav4’s that fit my needs. She was able to find a variety of options in each that gave me many choices for the perfect car. Lauren was great to work with.

Great Customer Service, definitely people friendly and informative.

Ive bought many cars in my lifetime, this was one of the most hassle-free and pleasant experiences I have ever had in car buying. My Salesman (DAundre Whitfield) was professional and courteous and low pressure. Additionally, he kept in frequent contact and even sent me a photo of the Truck on the trailer when it arrived at the dealership. My next vehicle will come from Southern as well.

Very polite and prompt service, with very knowledgeable service department.

Purchased 2021 Acadia Denali in July and when I got home noticed passenger rear tire was low and was missing valve stem cap. When I returned to dealership for undercoat and paint protect I notified the dealership of the issue they patched the tire. We started noticing the tire was slowing leaking air again in Early August and took car in to be serviced and was told tire needed to be replaced, I thought no problem I have road hazard on my tires. Turns out the dealership had removed the road hazard from my contract during negotiations for monthly payment. I ended up taking the car somewhere other than Southern to have the tire replaced. Very dissatisfied with the service, I would have never purchased a car without road hazzard coverage, I missed that part in the contract and was led to believe the platinum protection covered rims and tires and now the dealership refuses to make this right or return my calls.

Brian Helppie is an awesome salesman. He knows a lot about the vehicle he got me to purchase. I will recommend him highly to others.

Pat behind the counter was great to deal with! She even called to tell me one portion of service I requested wasnt required because of the type of power steering I have and saved me money! Definitely not your ordinary dealership service department. Ill be coming back for all my oil changes here

Horrible. Incompetence, dishonesty, nobody listens, you name it. Worst experience I’ve ever had in over 40+ vehicle purchases

I went for a car and felt like I came out with a friend! Jerome is very polite and friendly helped me get a awesome deal! Thank you! I would definitely come back! 10/10

D’Aundre Whitfield was the most pleasant salesman I have ever encountered. He makes sure not to put pressure on the buyer, and truly cares about the customer. I would 100% recommend him to anyone shopping around for a vehicle! He goes out of his way to make sure everything is taken care of, even after the car is driven off the lot.

Great experience! Fantastic customer service and follow-up from Kacie! Go see Kacie, she’ll hook you up and make sure everything you need is taken care of!

In the process of buying a new car, Brain Helppie And Jeremy Breeden our salesman was super helpful and was not pushy at all! Essence our delivery coordinator was excellent with explaining all of our southern hospitality options. Mikul Brown was the last person we saw to complete our wonderful experience! Thank you Mikul for helping us with all of our needs! Thank you southern!

DAundre was super patient and great at explaining all the features and choices. We originally just went to look and ended up purchasing because he got us a really good deal. We will be coming back for our next vehicle.

Awesome Dealership. I had the pleasure of working with Cynthia Adams and had the best experience in my life. I came in to look and she said that she will not pressure me. She showed me several cars and provided me with ample knowledge, a booklet to take home, and her business card. I came back and she let me test drive a SUV. The next visit I made my purchase. Cynthia really cares and she is here to serve anyone who needs help...(good or bad credit).Southern Buick you have a pure diamond on your team. Please see Cynthia...you will not be disappointed!!

Was buying a new car and Brian helppie and Jeremy Breeden help with the car buying process as well as jerome C. And then essence simmons was great with explaining all of the southern hospitality option and Michael brown in financing help speedily help us through the finance process

I don’t usually go for the white meat but that David MaGarther got it going on! I mean he real nice, and told me the truth! When I gets my money ima be back and get me that Kia. Ima send everyone I know to him!

No complaints it was good experience. Although I am glad that took off work I drop my vehicle off at 0730 and picked it up at 1400. No complaints a heads up would of been great

Spiro was very sweet and helped me with every problem I had! He jumped through every hoop and made things happen! Thank you!

Kendra in service was extremely professional and courteous regarding my issue with my 2021 Chevy Silverado HC. She promptly got the necessary parts to resolve a known issue (e.g., lifters). Additionally, GMC Southern service department was the only dealership that could address my issue immediately unlike the many others that only offered to schedule an appointment three weeks out. Thx Kendra and GMC Southern staff!

Absolutely HORRIBLE!! Bought a vehicle from here and had a broken door handle. Was told they ordered the part to fix it. Only to find out a month later when I inquired about it that it was never even ordered and nobody knew anything about it. Finally after jumping through hoops I got it done. Now on my 3rd set of 30 day temp tags and still have not received my plate. Called the dmv and they have no record or receipt of receiving anything for my vehicle. Can’t get anyone on the phone here. Not even a manager. Absolutely terrible customer service.

Tom was awesome! Great customer service and very personable!

Ms Connie was very professional and patient with me as I did not come here to purchase a vehicle. She answered all of my questions and found the answers if she wasnt sure. My overall views is that she is an asset to Southern.Besause of her patience and professionalism, I would refer other friends to her.

One star, would not recommend. Zero follow up after the sale, my sales person no longer works there. Several issues after purchasing a new truck.Full size spare tire is owed to me per the purchase contract.The low jack installed is actually programed to another vehicle.Brought the truck in for an oil change, some trim panels that needed replaced and a squeaky passenger running board due to undercoat overspray.Not one item listed above was fixed or complete, not even the oil was changed. My truck was at the shop for three days.I constantly call and visit only to be left with constant disappointment. Most my issues are easily fixable but no one at this dealership wants to fix them or take charge. The receptionist is nice.

Adam was amazing to work with! We went to several other dealerships the day we purchased our truck last week and Adam was by far the easiest, most comfortable, and trustworthy to work with. Brian was great as well and got us the best rate possible with the bank. We would recommend this place and specifically these people to any of our friends and family! Thanks guys!!

Me and my fiancé stopped in at this dealership to look into buying a new vehicle. Although we did not end up buying, we were taken care of by a salesperson by the name of Khalia. She was very professional and is extremely knowledgeable about vehicles. She was kind, patient and took pride in her job! I would highly recommend coming to Khalia for any questions you have about buying a new car. Once we decide on a vehicle to buy, we will definitely be back to see her!

Very nice experience with the folks at Southern. From a good guy, Marlin at Greenbrier Dodge, to Matt at Southern GMC and finally Derrick White, who worked his magic on the final deal. We are pleased and feel like we were treated fairly.

My friend was browsing for a vehicle and was working with Khalia Douglas. She made the shopping experience professional and comfortable. I know where Ill be going when Im ready to buy!

John Crabtree was amazing. From the beginning to the end, he made my first car buying experience very comfortable and easy. He is very knowledgeable, and went above and beyond what was needed. John also showed beyond reproach customer service. Whatever needed to be done, he not only ensured it was done in a timely manner, but also effectively and efficiently. I not only recommend this dealership, but I also would recommend John to anyone that is looking to purchase a vehicle!

I dont usually post reviews, however, I have to make an exception in this case. We just purchased our third vevicle from Southern GMC Greenbrier.The staff there has always gone the extra mile to ensure that we are completely satisfied. The service/maintenance staff are always courteous and helpful and have handled all of our vehicle service needs, regardless of make/model.Yesterday, I completed the purchase of another vehicle from them, with the outstanding service and assistance of Sales Consultant Spiro Papanickloaou, after being referred to him by Brian Helpie. Both gentlemen were professional and interested in seeing that I was made to feel more relaxed during the often trying and stressful experience of buying a car/truck. Spiro went the extra mile constantly to ensure that our purchase experience was pleasant and comparativley easy. My congratulations to the management for hiring individuals such as he. The customer service staff and finance folks....Ryan Shields, Essence Simmons, and Khalia Douglas....handled the financial aspects with equal professionalism and friendliness. Spiro has continued to assist me with minor details after the purchase to ensure that I am satisfied, and is a pleasure to deal with.Once again my congratulations to the owners/management for hiring staff members who truly seem to care about customer satisfaction in these times when that ideal seems to have slipped so far down in importance with many businesses.We will definitely be continuing customers, and heartily recommend them to all of our friends.VR Simmons

Reggie Meyers has sold us our 3rd Vehicle! He is very quick and truly listens to the customers wants and needs. He goes above and beyond to make sure that you are comfortable and above all happy with your purchase. If your looking to buy a car definitely ask for him !

Pat was very professional and thorough! I had called the Lynnhaven Service Department first since it is closer to my house and both reps were rude and said they would not get to me, a 20 year Southern customer, for at least 10 to 14 days! I called Greenbriar and Pat could not have been more respectful and accommodating!

I had an amazing experience with Kacie. She really listened to what I wanted and helped to get me into my dream vehicle. She helped and assisted with every step and made me feel like I mattered and wasn’t just another paycheck to her. I would highly recommend Kacie and Southern Buick GMC Greenbrier.

Salesman Kerome H was thorough and professional and provided excellent support to the final sale. Sales price was fair. Business office was excellent. Down sides are overall store management - disorganized appearance, lax environment and low professionalism - not that expected of a larger network of dealerships. Trade in appraisal was 60% below Carmax - had to return there to sell. Auto Group has poor customer service outside of personally going to a dealership. Multiple attempts to call dealership led to 25min+ on hold until hanging up. Left email to sales manager who called me 2 days later to tell me he was at a different dealership and can’t help what happened at another’s. No offer to transfer or to let someone else know in auto group. Zero concern about image or customer service. Jerome H saved the day and the sale for Southern he gets 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

D’Aundre was an absolute professional and pleasure to work with. He was courteous and really wasn’t there to hassle but was readily available for any questions we had. I’d recommend to anyone without hesitation buying a car or truck to go see D’Aundre Whitfield. He’s a true sales professional and really has that southern hospitality part down!

Kudos to Daundre! Thank you for the experience. Seamless process and purchase

Daundre was absolutely amazing! The best experience I’ve had ever with purchasing a vehicle.

I applaud salesman Whitfield for his help during the purchase of my 2021 GMC truck. He was very attentive to being sure that I got all of the features that I desired on the truck and explaining the functions of them. He continuously monitored the delivery time of my truck and assuring that it was equipped as I desired.

This review is a reflection of the GMC service department only, not the sales department.Since purchasing my truck from the dealership I have exclusive used their service department for maintenance and upkeep, mostly because all oil changes and state inspections are free with purchase of the vehicle. Each time I have used their service department they have been on the slow side but it was not terrible. Today, not so much. I scheduled an appointment for an oil change and state inspection first thing in the morning and dropped off my vehicle for the appointment the evening before. I called the department at noon to get the status, no one answered so I left a message, did not receive a call back. I called back again a few minutes later and the receptionist could not provide me an update. I asked to have the service manager contact me. An hour later I finally get a call back from the manager only find that my service had not even started. According to their website, the service department open at 7am, that’s 6 hours of working time for an oil change and inspection. The manager told me there was a backlog from services the day before that didn’t get finished and others who dropped off vehicles for the free oil changes. I can understand that, it happens. But I can’t understand why I was not informed of the backlog when I dropped it off the day before or called in the morning to let me know of the issues. When I asked the manager why no one informed me he said there was a problem with the phones from the days before and they couldn’t make outside calls. Am I to believe the managers do not have cell phones? Or was it simply because my services were free, I was pushed behind other paying customers, even though I had an appointment? I hope this is not the case, otherwise they need to stop advertising the free services, since that is a major reason I purchased the vehicle at southern as I am sure most people consider that factor as well. Needless to say I picked up my vehicle and left with no services being conducted, I could not be without my vehicle for the entire day without pre-planning for it. Free service is included in the price of the vehicle, it should not mean losing your vehicle for entire day to utilize that service. I mean, it’s just an oil change and inspection, that’s not a major job. I could write more about how everything happened today but then I doubt anyone will read it. I will finish with this, if I could give negative stars, I would today.

Quick lead time and I am very happy with their communication throughout the process, Pat called daily with updates.

Good customer service. Friendly staff. Reginald Myers Great salesperson

Our salesman Adam Burtner was excellent. He helped us find the perfect car for me at the best price and made the process of purchasing it easy.

The sales team had my best interest as the focus. They answered all of my questions and were very understanding.

My husband and I were very impressed and happy with our purchase. Our sales associate was very knowledgeable, courteous and helpful. They set the expectations upfront which alleviate any anxieties.

Came in looking for a car, and Jerome Hack helped me out. He was amazing and helped me out even though I had a lot things that could’ve prevented me from getting a car. If you’re in the market makes sure you ask for Jerome Hack !!

My experience with Southern Buick GMC was phenomenal. I called on a truck that they had and Winston was able to help me out along the way in order to reserve it and later buy it. Winston made the whole process seem seamless and was a true proffesional. I would definatly recommend Winston and the dealer to anyone who wants to be treated right.

D’Aundre has always been a pleasure to work with and Southern is fortunate to have him. He, along with Sarah and Ryan, made the buying process smooth and enjoyable.

I just had the BEST experience buying a car ever! The Sales Professional that helped me through the whole thing is named D’Aundre Whitfield. He was the best Sales Professional I have ever worked with in my 60 years of life👍!! He made sure that I was comfortable with everything. I am VERY PLEASED with D’Aundre and with Southern Buick Greenbrier. Also, I absolutely love my new SUV; and I will definitely send all my friends and family there to D’Aundre👏

DAundre Whitfield, Marshall Daniels, and Bryan Hallal were phenomenal in helping us trade in our van and buy our new car. We truly appreciate all of their hard work. We definitely recommend and when the time comes will return to Southern Greenbrier Buick- GMC in Chesapeake.

I cant remember my reps name however, he took great care of me & my terrain. I will continue to come to Southern GMC for service.

Went in for service and Thomas Fleming assisted us and got us in and out in a timely manner. I can honestly say his customer service was amazing.

Everything went went smooth and easy with the purchase of my Yukon. Everyone involved was awesome!!

Went in for service on my radio. The radio changes station, song and the dash display on its own( Distraction). The tech said he couldn’t find nothing but recommended I just buy a new radio. The symptoms continue soon as I pulled out the parking lot. Yet the tech found nothing wrong with the recommendation of me buying a new radio. Complete waste of time and $145 diagnostic fee. With the recommendation of a new radio ( still under warranty) I’m stuck with the same issue and $145 lighter in my wallet!Update: Mike the service manger reached out to me and apologize for their mistake. He admitted that they fail me and wanted to make things right by resolving my issue. Within an hour, he had my warranty approved, deductible waived, radio order, diagnostic fee refunded and service appointment set. Not only did Mike make sure everything was set up, he personally drove to my house to pickup my truck and returned it when everything was finished.

From the beginning, I was met by three service department associates and not one greeted me. One of the three continues to eat a plate of food while finally addressing me. I was there for an hour getting an oil change and when I asked how much longer the woman that was STILL eating another plate seemed bothered to have to call to the back for a follow up. After another 15 minutes my vehicle came out and there was grease prints all over my $65K truck and on the steering wheel. To top it off. They didn’t reset the oil indicator in the vehicle. So what is the process or standard operating procedure these employees must follow? I’m literally shocked this place is open if the employees operate this way!

Bad service. The sales rep did not provide my interest rate until I read it while signing papers.. this Sales rep also scratched my passenger door when he crawled through the window partially to hit the onstar button before I even drove it off the lot, and saw it clear as day when I pulled into my driveway.. no response to fix it after numerous attempts as well as putting this on all their surveys they send..they scheduled my triple protection appt at 9am and nobody could be found to give my keys to because they were all in a meeting after running around the 2 buildings the front desk girl in sales had no idea what was going on...waited in my car for another 30 mins until I received a call that the woman I purchased the plan from was in her office (1030 by this point), and in turn my tint couldnt be done that day. they scheduled my 1st maintenance appt on a Sunday at 659am when theyre closed after I already drove 30 mins one way to be told theyre closed. I am done driving 30+ minutes one way for things not to be done fully, or be given the runaround

D’Aundre was awesome! Super knowledgeable, and answered every question we had. Definitely made the process a whole lot simpler. Thanks so much!

Our service writer Kendra is 5 star all the way! Any time I call she makes sure that I am 100 percent taken care of. I can not remember the techs name but he is also 5 star quality! He always makes sure I know what did and how he fix it. I live closer to the va beach dealer but I drive over 40 min one way just to have Kendra take care of my Yukon. I did not buy my GMC from this location but because of Kendra and the tech all my future purchases will be here. Not many places understand customer service anymore. I am happy to say that this is not the case at Southern GMC Greenbrier.

Great shopping experience. Worked with Kacie and she took exactly what we were looking for and worked to find exactly that. In the end we were able to get the exact truck we wanted and never felt pressured to get anything other than that. Will definitely do business there again.

I bought a used car - as soon as I walked up to the store Lauren Heist greeted me - was super helpful - she found the car I saw on the internet - was at another Southern store - she drove with me and sorted it all out - the process was fast and easy and Lauren was terrific to work with - wanted to also call out Farnham who helped with the documents and options available to protect the car - also a pleasure to work with - I highly recommend Southern, Lauren and Farnham

I just bought my first BRAND NEW CAR and Southern Greenbrier GMC really exceeded my expectations regarding the entire car buying experience! After shopping for several weeks and test driving many different makes and models, I kept comparing every vehicle to the GMC Acadia and every sales person to D’Aundre Whitfield! I love the fact that D’Aundre is not a high pressure salesperson but he is super knowledgeable about the GMC products and just an overall great guy to work with! He went above and beyond to ensure all of my questions were answered over multiple weeks of me trying to talk myself out of buying a new car. His super laid back and humble nature sold me as much as loving the Acadia itself. I was also really impressed with Bryan and the rest of the staff! I would highly recommend this place to anyone who is looking for great customer service from employees who are honest and Fun to work with! Thanks a million D’Aundre!

Winston was amazing. I work late hours and he stayed til 10pm and even drove my new car home for me. I had no intentions of buying a new car that day but the sales team did their jobs I love my buick encore gx 😊

Everyone was great and polite. My kids did really well for being at the dealership all day and everyone was so kind to them.

Very good work, Thats the best place to go

Bought my car from them and have been getting maintenance from them for 10 years. Ive never had a problem.

Winston was our salesman. I was not looking forward to shopping for a new car and playing the price game or the chance I’d have to settle for something I really didn’t want. He made our buying experience very pleasant. He listened and made sure we got the vehicle we wanted with the perfect options and went over everything bumper to bumper with us. He’s the best!! I would buy there again and would definitely recommend him and the dealership to anyone that asks. Top notch gentleman. Thank you Winston. I love my new Buick Enclave!!!

Smooth and easy. Lucked into having the GM Brett take care of me and he was awesome. Dealership was fantastic and would certainly recommend to others.

We came to this dealership looking for a car we had seen online! We have no words to say how much we appreciate our saleswoman Kacie Folsom! We highly recommend you asking for her to have the best car buying experience. We couldn’t do the loan paperwork right there, but Kacie made sure to hold the car for us! Her attention to details is outstanding. We asked for leather seats to be installed in place of the fabric ones, and she arranged everything for us with the installer. We are very pleased and thankful for having met Kacie and the Southern Buick GMC team. We will definitely come back here when we need another car.

I had a great experience working with John Crabtree for my new truck. It was one of the fastest, easiest purchase I have made in a long time. John came to my house to deliver the new vehicle, came prepared with all the paperwork ready, and was friendly and professional to work with. It was great to buy my GMC from a straightforward, genuine salesperson. A car buying deal the way it should be! Ask for John when you go.

The most recent visit was to correct and amend a repair that had been paid for but not completed. There was 0 communication from the service representative, despite no fewer than 5 calls to them within a 24 hour period. We were actually told that everyone had gone to lunch and would not be able to be reached until after 1:00 p.m. at 11:15 a.m. on day 2. This type of service is what left us to leave our previously preferred dealership and do business with Southern GMC exclusively. This visit has tainted our opinion of Southern GMC.

Daundre Whitefield was amazing was great and listened to our needs awesome experience and kept us in budget

Kendra in the GMC service department was a pleasure to work with. Very attentive and worked with me to get my truck serviced and sign me up for GM rewards. Will definitely be scheduling with Kendra for future visits to the dealership to get work done.

I have bought two cars from here in the last 7 months and have had nothing but GREAT experiences both times. Each time, Johnathan Crabtree helped me and I will never go to anybody else! He’s always available to help me and answer any of my questions in a timely manner. Highly recommend!!