user
ECCO Sunroom & Awning
912 Ventures Way, Chesapeake, VA 23320, United States
Appearance
ECCO Sunroom & Awning
Comments
De
Review №1

Our awning is beautiful and everything we wanted. The staff is very professional. The quality is superb. The first picture is showing it closed. The second picture is showing it half open. We love it, thank you.

Ga
Review №2

We selected ECCO to convert our screened-in porch into a 3 season room. We had been seeing their ads on TV so decided to check them out. A representative came by our house to take a look at the project, to make recommendations and to give us an estimate. He was very knowledgeable and we talked at length about what we wanted and needed. Measurements were taken, samples were looked at and selected. The representative left and got back in touch after a day or so with our quote. Because of the quality of the samples, we decided to go with ECCO. We met again with the representative and one of the installation leaders for a final measurement because the product was to be custom made. The build time was not unreasonable so installation was scheduled a couple of weeks later. I was totally overwhelmed by how fast the installation was. It took just over a day to do the complete project. The usage of the windows and sliding door was demonstrated and I was, again, impressed with the quality of the product. Not only is it a 3 season room, but, due to the quality, we should be able to use it year round. I could not be happier with our new room. It’s turned out to be one of my favorite places to be.

Me
Review №3

We had a very positive experience with ECCO Sunroom from beginning to end. The design consultant was very professional and showed us all the options. I’m very grateful being provided all options because I am so happy with our final product.The company communicated the timeframe of the project and additional delays which were out of their control. I really appreciate how well they communicated throughout the process and how professional everyone was who worked on our sunroom. Every time I reached out with a question, they responded promptly.I highly recommend this company, they are definitely worth the price. If you are going to get a big project like a sunroom added, you want high quality product, good communication and professionalism. ECCO sunroom are all of those things. I love my sunroom and I am a very satisfied customer!

To
Review №4

My wife and I love our new awning. The awning keeps our patio cool so we can enjoy being outside without having the sun shine directly on us. The awning has added value to our home and it looks amazing. The staff is super. Thank you so much.

Ro
Review №5

We are very pleased with our recent sunroom installation by ECCO! Several months prior, Mr. Campbell came to our home and made a detailed presentation on types of glass, window and color options. He was able to answer all of our questions. The office staff called beforehand to schedule a convenient date and time for final measuring and installation. During the 2 day installation process the work crew was on time, courteous and professional. They vacuumed, cleaned all the windows and left the work site clean. We are looking forward to enjoying our new sunroom during the holidays! We highly recommend ECCO Sunroom and Awning to anyone considering a future installation.Robert & Theresa Holland, Portsmouth, VA

Th
Review №6

I am very happy with my awning installed by ECCO. The shade during the summer months was welcomed. Because of COVID the installation took some extra time but it was worth the wait.

An
Review №7

A great company to work with. Always on time and extremely professional. When our product was delayed they made us a very good offer to make up for the delay. All the installers were very nice and respectful of our property. Will use again and again!

Ed
Review №8

The product looks amazing installed in the back of our house. We did have to have them come back out after the install to correct a few of the screens that were not installed tight enough, but after that it looked perfect.

Vo
Review №9

Overall, dealing with ECCO has been great. I was set up with an in home consultation within days of initially contacting the company. The sales consultant was prompt and extremely professional. He answered all of my questions and addressed any potential concerns pertaining to the project. He also did a great job of managing my expectations as far as the time line of the project. Each step in the process was explained in detail and a realistic timeline for each was provided.I would definitely recommend ECCO Sunroom & Awnings to anyone.

AM
Review №10

We met Erica at the local Home & Garden show. She followed up as promised and scheduled an in home consultation for a pergola with shade awning. Based on other estimates we received, we have found the estimate to be very reasonable and everyone we have spoken with has been extremely professional. As with many home projects, there are currently significant delays related to raw materials and labor, so it will be a while before it is installed, but will update when the job is complete.

Jo
Review №11

We recently had a custom awning installed by ECCO. It was a smooth experience from start to finish. Everyone was professional and the install team did a great job. They left the area spotless, and our awning looks and works fantastic.

Mi
Review №12

From idea conception to measure and install everything ECCO did was done professionally and with great care. We had a very unique awning designed and installed and it blends in beautifully with the house and outdoor kitchen. I highly recommend ECCO for your unique awning needs.

S
Review №13

Wonderful company to work with! Everyone from the office staff, to the Design Consultants, and to the installers are all friendly and professional. They are a great group of hard working people. We would recommend them to anyone in the Hampton Roads area looking for a high quality enclosure and/or shade product!

Sa
Review №14

We contacted ECCO after doing a lot of research and debating for two years on awnings. James was our design consultant. He was super knowledgeable about all of the different products, design options, warranties, and pricing. He measured out different length and width options for us so we could see what it would look like in comparison to our patio. James helped us pick the right color and fabric that would compliment the house color. We cant wait for the product to come in and have it installed. We would highly recommend ECCO and James W. to anyone looking for an awning.

Do
Review №15

If you are looking for a company to remodel your porch into a beautiful sunroom. This is your company. They are very professional and the product is superb. Our sunroof is beautiful and we have been enjoying for over a year with no problems or concerns. Call them for a quote!

Pa
Review №16

So we are actually in the beginning of the process of having our custom sunroom built. Brett Theroux has been awesome, thorough and professional in providing us with all of information that has guided our decision to move forward. I will provide an update once we actually have the sunroom built. Very excited about our choice to go with ECCO!!

Re
Review №17

Very professional employees and staff throughout the entire experience. No high pressure sales, either. We got what we wanted and needed in a low pressure environment. Customer service was also good. Our awning is awesome and everyone loves it!

Mo
Review №18

Ecco did a fabulous job with enclosing our deck and adding an additional deck. The team was responsive when we had questions or concerns and very accommodating when we wanted to make changes. They were available when we needed to get in touch with them and always professional. The materials are top quality and exactly what we imagined when we started the project. We are so happy with our new sunroom!

Ma
Review №19

Today, October 30, 2021, we had our consultation and estimate with Brett Theroux. He is an astute professional with a vast knowledge of the product this company sells which is one of the reasons my husband and I decided to choose this company to build our sunroom. Brett is very friendly and customer oriented. He didn’t try to sell us something over the top and he was truthful with us in answering our questions. The fact that our neighbors just had their screened in porch converted to a 4 season sunroom was another factor in choosing the company. Although we are at the beginning stages of preparing for our sunroom, I’ve had first hand view of the quality of work this company does. We didn’t have to look any further. Brett reassured us of that quality as well. A lifetime warranty, which is a welcomed offer, is always a plus when you invest in a project of this magnitude. We are looking forward to the completion of our 4 season sunroom which is custom made just for our house. Thank you Brett and Ecco Sunroom & Awning for helping us make one of our dreams come true.

La
Review №20

James was knowledgeable, professional and very personable. He answered all our questions and knows the product inside out. We got exactly what we wanted at a great price.

me
Review №21

How refreshing! This company is incredibly professional and responsive. We added an awning to our deck. Its an unusually long roof line. Our salesperson Niles took a lot of time with us, making several trips to ensure we selected the right materials and verified design needs. Im VERY impressed with him and with Ecco!

Su
Review №22

ECCO is the best contractor we ever worked with. Very professional and the quality of their products and their work is top notch. If we ever build another sun room or deck ECCO is the only company we would call. They amazed the whole neighborhood, everyone bragged about how fast they did the work. They timed everything perfectly. They had all the parts come in stages when each part was done the next order came in, the only gap we had was due to the city inspector and as soon as the inspector left they were back on the job. Totally impressed with this company. They have my trust and gratitude for doing a beautiful job.

Ch
Review №23

From start to finish, we were so happy with Ecco Sunroom & Awning! Professional staff at every level, great communication, and wonderful customer service. Oh, and we LOVE the awning we had installed! Top quality, looks wonderful...we only wish we had done this sooner.

Wi
Review №24

Brett was FANTASTIC! He was able to answer any and all questions I had in regards to my awning purchase and helped me reach a deal that would help fit my budget. You are lucky to have him as an associate! I am looking forward to having my awning installed!

Pa
Review №25

Ecco Sunroom and Awning did an excellent job of removing a large wood deck and building a a new covered deck of composite materials. All work was done on time and in a very professional manner. Any small issues I had with the materials or construction were promptly dealt with, and I am very happy with the end result.

Lu
Review №26

From the first call to schedule the consultation to the appt with Brett everything was very professional. Brett was very informative about the product and listened to what wanted. We are still waiting to have our sunroom installed, but at this point I’d recommend them to others.

Cy
Review №27

I am very pleased with the work ECCO Sunroom & Awning did installing my vertical 4-track vinyl windows on my existing screened-in porch. Their representative James did a great job explaining the windows and the installation went well. I am looking forward to being able to spend more time on my porch!

Ra
Review №28

We have not completed our process as we are still awaiting our new windows.... however, I MUST say that working with ECCO Sunroom & Awning has been great! Josh our sales consultant was extremely knowledgeable, prompt, friendly, responsive, and professional. I would highly recommend working with ECCO and trying to get Josh as you rep! He was fantastic to work with!

Mi
Review №29

Worked with Steve C from ECCO on having a screened in porch and BBQ step down area added to the house from the ground up. Very professional in knowledge and presentation on what was doable. No pressure to buy, just the facts and strengths of using ECCO, their products and warranties. The price after discounts was about what I expected and it adds value to the house. The only negative is really not negative... ECCO is so busy they cant start on my screened porch until late fall 2021. Call ECCO first, youll get first class treatment.

Ik
Review №30

The design consultant had a very friendly personallty. She explained options, designs and the colors that would fit our needs. She was very knowledgeable. Loved dealing with these fine folks. I would highly recommend ECCO Sunroom and Awning.

sh
Review №31

We had a great experience with Ecco from the initial meeting to discuss options in converting our screened in porch to a three season room through design and installation. As we had the foundation in place, the renovation took 2.5 days. The crew of two were timely, professional and cleaned up at the end of each work day. We couldn’t be happier with the end result, although I wish I would have converted years earlier!

Mi
Review №32

They were very good and on time. The quality of the windows are very good and they were there when they said they would be.

Tr
Review №33

Chose ECCO (primarily based on reviews) to install a three-season room in my backyard this coming spring. So far, this has been a five-star experience. Niles, the salesperson, was wonderful. Great personality and very helpful with the design choices. He explained everything thoroughly and stated that his favorite part of his job was seeing how happy the customers are with their rooms when they are finished. He said that he loved working for ECCO and spoke highly of everyone there. Eddie came out to take measurements and was wonderful as well - very professional and knowledgeable. Everyone I have interacted with so far, including the office staff, have provided top-notch customer service. I am excited about this project; its always been a thought in the back of my mind. The financing option allowed me to make it a reality. Very much looking forward to getting it done and feel good about my decision to go with ECCO. I will update this review with photos upon completion.*Update*: Room is finished and I could not be happier with it! Jose and the concrete crew worked tirelessly and did an incredible job. Trey and Derrick were awesome when it came time to build. Trey was needed on a different job site, so Derrick did the work of two people a couple of days. He is such a hard worker, very friendly and professional, and did an amazing job.There were only three areas where I felt there was room for improvement in this process: 1) Adding the dimensions of the surrounding concrete slab to the initial drawings to avoid any confusion. This was the only true glitch I encountered, but it was rectified quickly and satisfactorily. 2) Clarify that the third-party lender (Green Sky) determines whether or not the customer gets offered 12-month, interest-free financing. This promotion is part of the reason I called ECCO, but Green Sky determines what type of loan offer the customer gets; there is no choice involved. It may be in the fine print, just would have appreciated greater clarity in advance. Nonetheless, got a great interest rate and Green Skys customer service has been good thus far. 3) My HOA needed the city permit before they could approve the project, and ECCOs policy is not to file for the permit until after the HOA approves. So, a bit of a predicament. The resolution was that I would assume the cost of the permit if for some reason the HOA denied the project application, which seemed fair.I did not diminish the five-star rating, however, because, to me, the people and the quality are what is most important and ECCO exceeded my expectations in these areas. Every single person was so personable and friendly. Pilar handled all of the communication and scheduling and did a great job communicating the process. From start to finish, every single person I interacted with made me feel like I made the right choice of a contractor/company. I highly recommend this company - youd be hard pressed to find a better group of people. The quality of the materials used and the room overall is excellent! Thanks ECCO! :)

Ki
Review №34

Congratulations to Ecco Sunroom for winning the contract to enclose our back porch with patio glass and screens. Brett was on time and conducted himself in a polite and professional manner. He knew the product line well. His ability to customize a design, combined with honesty, and selling an American product won the day. I will update the review once the install is finished, but five stars so far!

Ad
Review №35

ECCO Sunroom and Awning sent a very qualified and professional consultant. He was friendly, knowledgeable and early! He explained all our options, walked us thru the installation process, and assisted with financing. He also showed us what the finished product would look like. This is the company you want to do business with if you want a sunroom or awning!

Cu
Review №36

After extensive research I chose ECCO Sunroom and Awning to enclose my Lania with a 24 foot wide by 9 feet tall glass wall, custom designed to fit, using two 80 inch sliding doors and adjacent knee wall/sliding windows on either side. The final product/installation met all my expectations and beyond. I highly recommend ECCO for your remodeling needs.

Ke
Review №37

Outstanding product and the gentleman that installed my awning are first class. No issues excellent addition to my home.

Aa
Review №38

We had a wonderful experience with ECCO. For those who are looking for the low-cost competitor for awnings; dont. A superior product and superior install will give you the longest lasting awning that looks great attached to your home. This is what ECCO delivers; a high quality product with a high quality installation with great warranties. ECCO installers removed the siding, installed a ledger board, coverer and flashed the board, reinstalled the siding, and routed the wire inside the wall. The low cost competitor wasnt going to do anything like that; they just going to screw the awning to the studs over the siding and it would have looked horrible. I am glad we chose ECCO; they delivered a product that looks as nice retracted as it does extended and will hopefully last for years to come.

Br
Review №39

Ecco just finished our sunroom and we couldn’t be happier!! From the salesman we met with initially, the owner coming out to measure and answer follow up questions, to the actual install crew, we were impressed with everyone’s professionalism and friendliness. The room itself is more than we had hoped for, such a relaxing and inviting space to just decompress and enjoy. Highly recommend Ecco sunroom and awning to anyone looking for an upgrade to their home!

Je
Review №40

The install was seamless, the individuals who installed the awning were very professional. Yet, after using it under various weather conditions it proved to only shield the sun and was not rain proof as they mentioned to us. I am not satisfied with this product. The sun shade product I used prior to this had an noticeable cooling effect and was not rain proof but the cost was 8K less. would not purchase another product like this ever again to many restriction and cautions when it is in use.

Ro
Review №41

The entire process from the young but knowledgeable salesman to the two guys that installed the awning, even though it started to rain near the end of the installation, were great to work with. My wife and I are very happy with the quality and the crisp blue color of our awning. We would highly recommend ECCO for your awning requirements.

Ra
Review №42

The initial planning and coordination between ECCO and our local government was a bit rough. But the end project turned out beautifully. We have been enjoying our sunroom for over two years now. Outdoor experience without the bugs!!! Love it!

Ro
Review №43

If you think you want a classy, well-made, attractive motorized awning (and especially if you, like us, weren’t sure such a thing existed), do yourself a huge favor and call Ecco and ask specifically for James Whitley to come to your home. You will get an incredible education about awnings and options based on the unique demands of your space (you will see the quality of both mechanisms and materials). James is supremely professional, knowledgable, and thorough. He is smart (and witty) and has a keen eye for detail. He will not put you to sleep with sales blather and you will actually enjoy his visit. He uniquely acts as your consultant/partner to deftly guide you through every decision point. We just received HOA approval for the installation and will revert back if anything changes.

Tr
Review №44

I am adding to my original review...... Our patio and roof are complete!!! We could not be happier! This was completed sooner than we had expected, the crew on the job were beyond professional and exceeded our expectations! Chuck, Trey and Cody were amazing to work with, they answered our questions during the project, kept communicating with my husband and I during the project, each afternoon they cleaned up after themselves! AMAZING CREW! We are loving our new backyard oasis!AMAZING! James Whiley, Design Consultant, came to our home for an evening appointment, was not rushed at all for the last appointment of the day! James took the time to listen to what we wanted, he designed the back porch several times before we made our decision. What we were impressed most by, was all the options he showed us, the difference in products and his honesty about what would work best for our needs. We are very excited to enjoy our new patio this summer!

De
Review №45

We love our new sunroom. I have been waiting a long time for one and Ecco delivered. Because of COVID it took a little longer then we wanted but the wait was truly worth it. We spend many hours of the day just sitting out here enjoying the view without the heat or the critters. All meals are enjoyed out here also, our kitchen table hasn’t been used once since our sunroom was finished. The crew was polite and clean and worked hard everyday in the June and July heat of Virginia. The ladies in the office were efficient and answered all our questions and concerns. Would definitely use Ecco again and recommend them highly. The Quality of the product is top of the line and Beautiful.

Wi
Review №46

Mr. Eddie Campbell and Mr. James Whitley are to be commended for their knowledge and professionalism. They were prompt and cordial and readily answered our questions and made valuable suggestions. They are an asset to Ecco Sunroom & Awning. We highly recommend them and “Ecco” and look forward to our finished product.

Jo
Review №47

We decided on ECCO because they were a well established company with years of experience with sunrooms. We were originally looking at just doing a 3-season room but ultimately went with a 4-season room. We couldnt be more pleased with the result. The room is beautiful. The ECCO team was great to work with and very responsive to any concerns we had. The price was very reasonable and the workmanship superb!

Ga
Review №48

We replaced our concrete patio with a 3 season sunroom. From the initial consultation to the finished product, everyone we came in contact with was hard working, courteous, knowledgeable and professional. We love our new sunroom!

An
Review №49

James Whitley is our Design Consultant with ECCO. He is clearly an asset to the ECCO team. We would recommend him if you are interested in working with a high integrity professional who understands his trade.

gl
Review №50

Very courteous I enjoyed working with Steve Champion

Us
Review №51

Before you go out and by the big box store brand of vinyl sliders, do yourself a favor and set up an apt to look at these SunSpace windows. Super quality, custom fit, and a great option for a DIYer (like me). Even w/ the global supply chain constraints, we got these in a reasonable lead time and Ecco kept us in the loop. Seriously, do your homework, and if youre in the region and decide you need a reputable dealer, these are your guys (and ladies).

Wr
Review №52

Mr. Ricardo and his partner did a great job. Very professional and a straight up guy. No BS. I highly recommend this company. Looking forward to the next project. Thank you very much Ricardo and Ecco.

Cy
Review №53

Well today my awning was installed. Ricardo and L.J. did an outstanding job! They were on time, courteous, detailed, thorough and most of all very professional in appearance and conduct. After installation they cleaned up, restored the deck contents to it original configuration, explained the awning operation, precautions and warranty info. I dont know about the other install team members, but Im so glad we got Ricardo and L.J.! We enjoying the shade already! Thank you Ecco...great doing business with your company!So far, so good! My awning installation is scheduled for tomorrow, 6 Jul, so I can only comment on the sales process. When we called for an estimate, the person on the phone listened very carefully to what we wanted to ensure the sales person was prepared with options. James Whitley arrived on time. He was enthusiastic, courteous, attentive and very knowledgeable, We were very impressed that such a young person was so professional in appearance, conversation and ability to relate to our needs, He gave us space to make a decision thats best for us without pushing any particular product. He even started the order process immediately when we shared we wanted the awning installed before a big family event. Were excited about the installation, which is 3 weeks earlier than expected!

Ji
Review №54

The popping and cracking sound has returned. It’s located in or near the right extension arm near the motor.Jim Johnson

st
Review №55

Ecco was extremely professional from the salesman to financing to installation of our awning. Riccardo and his team were extremely professional and explained everything they were doing during the installation. It has increased our protection from the sun as advertised. My neighbor has already ordered one and she came over during my installation. They answered all her questions as well. Again I highly recommend Ecco for any home improvements

Mr
Review №56

I contacted Ecco after doing much research for an awning. The Rep was very knowledgeable and made great recommendations on the different options. He made me feel confident that I was making the right decision in selecting Ecco. I ordered, it arrived on schedule was quickly installed and I’ve had nothing but enjoyment using my patio since. Receive many compliments and gave a couple of referrals to interested family. I feel confident I made the right choice and that they will stand behind their product. I think I received the best service and best quality product available. I highly recommend Ecco if you want a quality product and expert service and installation. Couldn’t be happier.

Te
Review №57

Both the Support Staff and the Installers were spot on perfect.Pilar Martinez kept us informed of the progress of our Sunroom both from ECCOs part and Virginia Beach Permits department. The Installation Team showed attention to detail any Homeowner expects. I will recommend to all.

Vi
Review №58

James was extremely informative and helpful. We were impressed with his expertise. He completely convinced us of the quality difference in the Ecco product.

Ke
Review №59

Ricardo,Was my lead installer and he was exceptional! He was thorough, thoughtful and made sure that I knew how to work everything properly! The quality of awning is exceptional. Samantha was prompt to follow up to my questions and made sure I was pleased before requiring full payment! Can’t wait for the summer to come!

Na
Review №60

Our ECCO sunroom is fabulous! We had quite a long experience with completion due to our having to wait for Dominion Power to move our meter. Without requiring special work, the room would have been completed within weeks.The ECCO employees were always polite, responsive and professional. I would highly recommend ECCO to anyone wanting to add a fabulous Sunroom to their home!

Mi
Review №61

We were very impressed with Ecco Sunroom & Awning. The sales rep James was very polite and willing to work with us and provide exactly what we had envisioned for our screened in porch. They were able to order the Sunscape vertical windows . We are extremely happy with our new windows and patio door. The company was able to order our windows promptly and they received them ahead of schedule. The staff are very professional and friendly.

Sa
Review №62

We had our porch constructed this past spring and not a day goes by that we are not using it. We LOVE our porch! Its added value to our home, but more importantly, its added enjoyment to our lives! We are so happy with the entire process with ECCO! We recommend them so highly!!!

Da
Review №63

We were very pleased with the representative from ECCO. He was prompt, informative and followed up with answers to our questions. Even though we will have to wait a bit for completion, due to supply constraints, we recommend ECCO

Am
Review №64

James Whitley explained everything in great detail. He is very knowledgeable on the product and answered all of our questions flawlessly. We were excited with our decision to have an ECCO AWNING on our back patio. Ricardo, Randy and Lee (installers) were on time, efficient and professional. They worked as a team and had it installed in just a few hours. (18 x 14) is the size of our awning and we absolutely love it. Thank you ECCO.

Ij
Review №65

We really enjoyed the work they did with our Sunroom. They were very professional, communication with their customer service representative was very efficient and the work looks awesome. We look forward to spending a lot of time in this space. We would recommend their work to anyone looking to enjoy a beautiful family space.

De
Review №66

Niles was very professional he gave me and my husband respectful time we did not feel like we were being rushed into a contract or not being able to read the fine print. I believe that we can trust Niles and ECCO Sunroom and feel comfortable that they will come through with our agreement and the 4 season Sunroom would be fabulous 😀 can hardly wait for the start and finish product.

Vi
Review №67

We love our new pergola! James Whitley, our sales rep, was very helpful and knowledgeable. Ricardo and Tristan did the installation and made sure everything was done right. We are very pleased!

Sh
Review №68

The representative was respectful. I believe that organizations that care hire people that will represent their business well and this was absolutely the case with this ambitious (not pushy) young man. The team that install the awning was very knowledgeable of their craft and did an outstanding job. Also, the team that conducted the installation did so on time, in the time frame they estimated, left the work area spotless and even cleaned up. Furthermore, the company has reached out a few times to ensure that we were pleased with the product and delivery. A+ for communication & services. Thank you ECCO!

Co
Review №69

Our awning was professionally installed a few years ago. The process went very smoothly and the awning has been working very well. It has withstood a lot of weather and several hurricanes. We are very pleased with the quality of the awning and service.

Ga
Review №70

We contracted with Ecco to build a screened porch for our house. Working with James on the sales team was great and we were happy with the finished product. We also had some areas we needed touched up, which was quickly scheduled and finished. The one area that could’ve used improvement was the scheduling. We didn’t really have a good idea when things were happening and the screened porch part construction took a little longer than expected. Overall, the product was well worth it.

Ta
Review №71

I had a great experience with Ecco. The room turned out exactly like I wanted. The project stayed on time and budget. This space is beautiful! There were no surprises during the entire project. The team was professional and I would definitely work with them again.

Ju
Review №72

We had been looking to replace our weathered and just simiply out of date awning on our patio for a while. Once we commited to doing that & all the other updates we needed to do to our home. Ecco sunroom & awning was our first choice. They were very professional, knowledgeable and on time. The gentlemen that came out to do the awning were very nice, professional as well, quick, and cleaned up after themselves. Always a plus. We have since sold the home and I do beleive the beautiful awning helped push the entertaining aspect of the home.

Ve
Review №73

Compliments to everyone on the Ecco Remodeling team for a beautiful outcome on our converted screened porch. I was able to receive an excellent financing option, our sales rep was knowledgeable and helpful. But particular thanks are extended to our installers for a job well done and to the office manager who handled some hiccups with promptness and professionalism. I highly recommend this company for sunroom remodeling.

Sa
Review №74

I had contacted & received quotes from two contractors to replace my small wood stoop, steps & railing with composite & was not happy so I kept searching on google & stumbled upon a post by someone who had ECCO replace their deck. I was not aware ECCO did this type of work so I stopped by their office to inquire if this type of work was something they did (yes) & if my job was too small for them (no). The salesman was terrific...he provided samples of the material/color, answered all of my questions (discussed job with me for approximately 2 hours) & made suggestions to achieve what I wanted with the job. The completed job was fabulous with the exception of caulking & ECCO corrected that issue to my satisfaction with no grievances. Everyone I dealt with at ECCO were super nice, accommodating, & a pleasure to work with. I would use this company again & highly recommend them if you want to replace a wood deck/steps/railing with composite material.

Ke
Review №75

Purchasing our Screened in Porch from ECCO was the best thing we ever did! It is of top quality and we absolutely love it Really wish I would have done it years ago. They were a pleasure to deal with from start to finish and was exteremely responsive when I had to schedule a maintenance request.

Ji
Review №76

We had Ecco enclose our screened porch with the Patio Enclosures system. We are extremely happy with the outcome. The quality of the system is excellent and well insulated. We are now able to use our porch almost year-round. The personnel from Ecco did a great job. They were very knowledgeable and obviously wanted to do a first-class job. We couldnt be happier.

Mi
Review №77

Although I do not recall the name of the young man I worked with, I recall how professional, honest, and respectful he was. I believe that organizations that care hire people that will represent their business well and this was absolutely the case with this ambitious (not pushy) young man. We had the material replaced on our electric awning a few years ago the color selections were excellent, the material has shown ZERO signs of wear, and the team that conducted the installation did so on time, in the time frame they estimated, left the work area spotless and even cleaned up our frame. Furthermore, the company has reached out a few times to ensure that we were pleased with the product and delivery. A+ for communication & services. Thank you ECCO!

An
Review №78

This company is wonderful! All staff and owners are super nice, professional, and respectful. Everyone takes the time to answer any questions or concerns thoughtfully and thoroughly. What they quote is exactly how much it costs. No hidden fees or unexpected increases. They are were a pleasure to work with and our sunroom is beautiful! Exactly how I imagined it! Thank you!

Ca
Review №79

We needed to enclose our side poach and received a flyer in the mail. We soon went to the business address and were welcomed by a young man who was extremely helpful, arranged to visit our site and helped us with our selection of enclosures. This was made very easy by his knowledge of your product. Schedule for placement was made, delivered and the enclosure was completely finished within a couple of days. It was wonderful, we love our new room and it has been an amazing addition to our home. We will always be grateful for the ease we experienced at the ECCO dealership with the professional concern this young man gave us. Our enclosure is lovely, we are excited about and never fail to tell our friends about our experience.

Ba
Review №80

All I can say is impressive. Got my awning installed a couple of weeks ago and I dont know how I ever did without one. Thank you ECCO Sunroom for making my deck useable when ever I want!Barry Hughes

Re
Review №81

Quality and fast installation. The crew saved me a lot on money by hiding the electrical wire. Very satisfied with the company and installers.

Ke
Review №82

Ecco Awnings did a great job installing an awning, and did so on the day promised in inclement weather! Ricardo and Trey were very professional and fully explained how it would look and operate. Furthermore, the product including material and function is too notch for an automated awning.

Le
Review №83

We have tremendously enjoyed our Ecco Sunroom that was completed in 2018. The company stands head and shoulders above other businesses that we have contracted to do work at our home. We love the professionalism and the attention to detail- Special shout out to Mr. Ed Campbell for taking a special interest in our sunroom.

Ch
Review №84

This review is regarding the consultation and estimate process, as my sunroom has not been built yet. Oops, looks like I gave away the ending!The sales person that came to my home to give options and provide an estimate was James Whitley. He did an amazing job of answering my many many questions, was patient while I continued reviewing estimates from other companies. Ultimately I decided to go with ECCO and signed a contract in November 2020.Due to delays most likely beyond their control in the Covid-world in which we currently live, the building materials for my sunroom arent estimated to arrive until May 2021. I am fine with that, as that is the estimate they gave me when signing the contract.Although my sunroom hasnt been built yet, so far I am very pleased with ECCO and the way they have treated me during this part of the process. I will update my review once the room has been built. Cant wait!. :-)

Di
Review №85

Friendly and personable, sales person knows his product, made several suggestions. They showed me many options and it was hard to choose among the many options. Sales person came out during install. The canvas is very sturdy, pretty and adds protection for our door and window. We had several suppliers to offer a bid. We chose ECCO for price and quality, yes, we would choose them again. Awning looks very nice. thanks ECCO....DB

Ju
Review №86

I love my patio. We have received several compliments. The price was good and the installers were professional and on time. I just cant wait until I finish decorating.

Tr
Review №87

Installer arrived as scheduled. In person the material seem of great quality as explained installers. Installers were professional, patience and on the operating the settings and controller usage. The biggest thing the wife is very happy 😊.Thanks ECCO Sunroom & Awning for letting my family in enjoy our back patio more.

Ri
Review №88

ECCO is an awesome company. They worked with us to give us the best price, quality and construction timeframe to get our sunroom built to our specifications. Their team kept us appraised of their progress from start to finish. We highly recommend them. All of the individuals we dealt with were very professional and clearly knew exactly what they were doing. If you are considering building a sunroom, do yourself a favor and work with ECCO!

Bi
Review №89

Had Ecco enclose a covered patio with a three season glass/screen room. Entire process was well done. Pricing seemed fair and Ecco team kept us informed throughout the process. Service Manager Thomas was very concerned that we were happy with the finished product and stayed personally involved until the job complete. Id use them again.

Je
Review №90

We had our side patio enclosed a few years ago. I cannot express how happy I am with it!!!! It gives me pleasure all year round. The staff was great. I would highly recommend

Ve
Review №91

We can’t wait to enjoy it with our family.

st
Review №92

We are in the process of getting a deck built on our house. The team has been amazing so far and the documents we got from the Design Consultant were exactly what we needed to get approval from our HOA. Tks team!!

Ri
Review №93

Outstanding product, service and installation. I personally recommend scheduling with James Whitely, he is very friendly, knowledgeable, and professional. Best awning on the market.

Ja
Review №94

The sales person was awesome, office group was polite and friendly, and the install team I had were top notch. Thorough explanations of do’s and dont’s along with plenty of other information which made the whole process seamless. Highly recommend this company.

Vi
Review №95

From the salesman, Jamie, to the installation by Ricardo, this was an awesome and economical way to add a room to our house. We converted our screened porch to an all year round addition.The quality is a 10, the installation was a 10, the salesman was a 10!!!! Thank you all, we love out room.

rh
Review №96

We had a great experience with Ecco from our sales rep, James, and the entire instillation team of Tom, Ricardo and Randy. They were on time, friendly and professional, and did an excellent job of installing our large awning and a pull down shade. We are very pleased and highly recommend Ecco Sunroom & Awning!

Be
Review №97

Met with James Whitley this afternoon to get a quote. He was very professional and knew the product inside and out. He helped us make the best decision for our needs. Cant wait to get the awning installed!! Thank you James for all your advice and listening to what we wanted.

Mi
Review №98

Enjoying our new awning. We get a lot of compliments on it. Did a nice job installing it. Would recommend

Ri
Review №99

Thanks so much ECCO! Your entire team is amazing! Everyone involved was very personable & always professional! We love our new sunroom! You guys are the best!

Mi
Review №100

Building a sunroom by Ecco was the best decision we ever made. Our 12x16 sunroom is very beautiful and roomy, the air conditioning and heat works flawlessly, the staff at Echo are amazing, helpful and professional, they know their stuff. I highly recommend work done by Ecco.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:912 Ventures Way, Chesapeake, VA 23320, United States
  • Site:https://www.eccoremodeling.com/
  • Phone:+1 757-424-0022
Categories
  • Awning supplier
  • Sunroom contractor
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:10AM–2PM
  • Sunday:Closed
Similar organizations