Went to autoZone tonight because my headlight was out … nice man named Nelson helped me w/ my purchase… & was instrumental in getting them put in cause I did not have a clue what I was doingI will be back to this location!!

Just bought two pairs of brake pads for some emergency car work. the price paid was a lot higher than what you can get from many online sites. the guy there today, a manager kind of guy, was pretty rude. unless you need some in last minutes or would like some advice from the store, there isnt much need to visit it again in any time soon. you get what you paid for, and they are reviewed by how they server the customers.

Dylan is incredibly friendly and knowledgeable, and was able to explain things to me in a way that I could easily understand without making me feel stupid. He listened to my concerns and was able to recommend products that suited my needs, and even offered advice on car repairs I needed to do. I’ll definitely shop here again and come back to see Dylan since he was so helpful to me.

4/24 Saturday afternoon...went to Drum hill store with a bad 12v battery. Nice guy tested it out as bad 6v...looked up warranty info and replaced it with no hastles. He even brought it out to my car/he didnt have to. Kudos to this employee (big guy black beard)!. Renewed my faith in this store! I neglected to get his name but THANK YOU

Brought in a bad battery. Free replacement under warranty. Great service.Great people and great prices.Thanks Guys.

Good service, which is surprising for a chain auto parts store. Been here many times for grabbing a quickly needed odd and end, and all times I have been treated with helpful employees

Had a replacement antenna for my car. Satisfied with the employee who helped me.

Surprisingly good inventory. Nice staff.

Very friendly staff. Jonathan O. Is my go-to guy. He goes above and beyond when helping! I am extremely appreciative because the first few times that I visited the store, I did not purchase anything, I just needed my battery checked, engine, and alternator. He had a lot of patience without becoming frustrated with me and I Am extremely grateful. Now my car is up and running! Great place with friendly people.

Really nice employees. They hustled around to take care of me and 4 other people behind me as fast as possible, and even during the covid pandemic, had a way to let me scan my cousins check engine light. 5/5 stars

Staff is very friendly and helpful!

Quick, straightforward service.

I always choose to go to this Autozone rather than other stores. Tommy is my #1 guy here, he is always friendly and will go the extra mile to make sure I leave with what Im looking for. Great customer service, hats off to this store! Would definitely recommend..

I’m a local around here and if you ever come to this store ask for Tommy or Jay. This is my personal go to place because they know EXACTLY what parts you need on your vehicle and they’re really helpful on any questions or concerns you need. Definitely my go to spot! 👍

Alex made experience wonderful!

Every off every time I’ve been there I’ve always got the right part by them and it always had last longer than any other store for sure and they like to give customers deals all the time they actually prefer it and enjoy doing it I’ve seen it happen right in front of me a lady had to pay like $600 on getting something fixed the guy had took out his personal coupon and brought it down to 300 so they definitely help you out

These guys are so helpful. Have answers to all my questions and even helped me at my truck. Thanks so much.

A typical AutoZone auto parts supply chain location. They stock nearly every and any part you might need or be looking for for your vehicle...The staff is very friendly, and extremely helpful in my experience. They do their best to provide you with the most accurate / helpful advice, answers, and suggestions related to your auto-needs.The only somewhat negative remark I have for this location is minor disappointment that they do not keep HID and/or LED light conversation kits in stock (or, at least not for the vehicle I needed them for)...Other than that, 5/5 ⭐s for everything else...

Good prices, and quality parts. Good answers to most questions, but most answers are standardized from some employees that wont work. So do your research from a experienced tech.

I Shop several part stores. By far at drumhill Autozone have very knowedlgeabl staffs. I have been shop there several years now. They have awesome warranty on parts, hassle free. Excellent customer service.

Very well managed and friendly. Got what I needed and was out fast

Had a light out in my front. Didnt catch the kids name but he came out freezing cold and helped me fix it. I love when places keep it old school and are still willing to help and lend a hand. With no strings attached.

Awesome team customer service! Will and Amanda were very nice, all smiles, great help, tested my battery which was dead, and then restarted my car and guided me to the Billerica autozone to get my battery swapped for a new one, because the town of Chelmsford apparently doesnt allow them to do any work on the car, but they were very helpful, answered all of my many questions and made sure I would get great customer service in Billerica! Awesome customer service in both towns! Thank you!

Good people at counter. They will help you. Give them a try!

Very helpful

This is the best parts store around, all of the staff are knowledgeable , courteous and friendly. Thanks Guys

Lots of great employees and good service wouldnt go anywhere else for parts.

Have the best stock around with best prices...

One of the better parts stores ive been too.

Went there for windshield washer hose repair connector, quick find quick fix.

Its not the biggest AutoZone out there but has pretty much the basic car care/maintenance products/tools. Very helpful customer service

Half the staff is very good half the staff is under-informed or unknowledgeable otherwise helpful

Excellent customer service and always friendly and eager to assist.

Helpful staff and extensive selection of parts and other goodies for the car.

Great guys working there. Very helpful and funny!

I needed a charger for my car battery. The staff explained how to use it and the best model to buy.

They let me borrow some tips to fix my heater blower motor in 10 degree weather. Used to work at store good place to work too.

Great service

Assist its so nice

Smaller, strip-mall location. Selection is somewhat limited. Helpful staff.

Great staff these guys know what there tapking about. I highly recommend autozone for renting equipment and tools over advanceautoparts

I had to make a return and the two guys at the counter were very rude. I wanted to cry after leaving. 10/10 would not go back.

Usually fast and have lots of parts in stock

Great for quick Shopping visits.

Fast freindly service

Nice and really helpful staff....

No regular paper Tells

Good parts cheP

Awesome staff and very helpful

Always a pleasant trip there

Helpful and friendly staff.

Very helpful and friendly staff

THe phone number is WRONG! it is for a car rental place

Great service, very helpful

Personal was very helpful

Also close to th e rotary and highway but a little expensive

Harry is the man

They had the parts I needed to repair a vehicle

Great customer service

Great price on parts

Great attention..

Helpful staff.

Friendly, helpful service

Great store

Not bad

Nice staff

Will and Phil suck!

Car parts