user
Johnson Audiology - Chattanooga
1618 Gunbarrel Rd #102, Chattanooga, TN 37421, United States
Appearance
Johnson Audiology - Chattanooga
Comments
Al
Review №1

I saw Dr. Madison. She was very knowledgeable and made me feel comfortable. She was great an explaining everything and answering all my questions.

Bo
Review №2

Great service, very professional, very friendly and showed a genuine interest and concern in my hearing problems. Took the time to answer my question so that I understood the answer. Dr. Whitney is fantastic!!

Ma
Review №3

Great appointment with Dr. Madison. Excellent blend of professionalism and friendliness. So happy to be in the capable hands of Johnson Audiology.

St
Review №4

Johnson Audiology is simply the best!! I have been a patient for over 2 years now and have a Lyric device in one ear. The staff in the front office are always so nice and accommodating and my Audiologist, Whitney Smith is tremendous! Last week my opposite ear became compacted and after trying numerous over the counter products for 7 days to no avail, I decided to call yesterday and they worked me in this morning. Needless to say within 10 minutes the problem was taken care of and I was on my way!!

Co
Review №5

I had a great experience today at Johnson Audiology. I needed new molds for in ear monitors and Madison was very knowledgeable about the entire process. She was extremely meticulous and her care for patients was evident throughout the exam.

Ju
Review №6

I feel this is the BEST place I have seen for my hearig loss. All the staff were very polite and professional. Seemed very concerned helping me with my hearing loss and the best recommendations for me. Whitney Smith was very good at explaining all my opinions to me that were easy to understand.

Ri
Review №7

Everyone was so helpful and very pleasant to communicate with. Prices were great. Our Doctor was excellent in explaining the different types of hearing aids and also with the testing she was so patient.

Da
Review №8

Very professional and courteous. Took time with me, did not feel rushed. Thorough in the ear examination and asking guestions. Felt that my best interest was foremost.

Li
Review №9

Great service! All aspects of testing done in a way that I could follow! My hearing has diminished some and my hearing aids were adjusted accordingly! All done with a great smile.

Li
Review №10

I thought Johnson Audiology was very professional and efficient. Everything was explained in detail and there was ample time to ask all the questions I had. The waiting room and the offices were clean and safe.

De
Review №11

My experience at Johnson Audiology was a positive one. It was my first time at their office andeveryone was very kind and personable. The information and guidance they provided to me will help me make the right choice for my hearing health.

So
Review №12

Johnson Audiology is a great place to go for hearing aids. They really care about their patients. Madison is fantastic she took her time with showing me how to use my hearing aids. She answered all my questions and even called my cellphone so I could answer through my hearing aids. I have had hearing issues all my life should have gotten hearing aids much sooner. Thanks again Madison .Because of Johnson Audiology I can hear much better and clearer.

Ju
Review №13

This is definitely the place to go if you have difficulty hearing. Dr Madison was very personable, knowledgeable and thorough. She instilled confidence for a first time hearing aid wearer. I really appreciate her positive attitude and patience in explaining everything.Amanda does scheduling, and was a sweetheart to accommodate and mesh our schedule with theirs.These are the only two that I have met so far, but a very pleasant experience.

Br
Review №14

My husband recently got the new Oticon hearing aids and they are absolutely wonderful! He can actually hear me now and I dont have to keep repeating myself!. Plus they are rechargeable!! No more replacing batteries! Whitney was great working with my husband to get the hearing aids that were best for him. The office staff are also great and couldnt be more helpful.

B
Review №15

When I came to Johnson Audiology, I was seeking relief for the tinnitus I was suffering from. I had no idea what to expect, what questions to ask, or what was in store for me at the appointment. My fears were laid to rest by Audiologist Whitney Smith. She was personable, genuine, and explained everything that was going on…and more. When I left, I left with more knowledge about my tinnitus, ideas to help, and suggestions to follow up on. She went above and beyond what was required. I am forever grateful to her. And as far as the staff go, they have an awesome team there that make you feel welcomed. Johnson Audiology is a great place to visit for your hearing needs.

Ja
Review №16

My experience with Johnson Audiologists was superior today! The employees go out of their way to assist in any way. I saw Whitney today and she is outstanding. EVERYONE who works here is always friendly, helpful, and understanding. I would definitely refer Johnson Audiologists to everyone who is seeking professional help fortheir hearing.

Pl
Review №17

I took my son to his first appt and it went very well. There was no wait and the testing seemed very efficient and the dr was professional.

Ph
Review №18

Great experience! Dr. Madison was so friendly, helpful, & knowledgeable! Everyone there seemed to work together like a family! Thanks Johnson Audiology!!

Ba
Review №19

Very friendly personell. Mainly, there was no pressure after testing. Good purchase plan available. Also, warranty and service is good.

Da
Review №20

The office atmosphere is very user friendly. The staff is friendly. I felt at ease and the atmosphere had a lot to do with this. My wife and I saw Dr Smith and she is outstanding. She has a bubbly personality. We will continue to see Dr. Smith.

Ja
Review №21

Johnson Audiolgy was very professional. Office was very clean. Appointment was on time. I would recommend this to anyone who needs hearing aids. Very pleased with the service !!

Al
Review №22

EXPERTISE. COMPASSION. COMMITMENT TO PATIENT CARE. I was headed to Costco for hearing aids simply to save a few bucks when a friend recommended Johnson Audiology. Thank goodness I listened. To gain the most benefit out of a hearing aid requires qualified medical professionals -- doctors of audiology -- to test for loss and to recommend and fit the best device for your specific needs. And at Johnson Audiology, the entire staff is there to help...even years down the road. So grateful to everyone at Johnson Audiology!

ka
Review №23

I am so pleased with the services provided my father. They went the extra mile to get him seen and once there, all the staff were just fabulous. Whitney was exceptional in her assessment, diagnosis and more importantly, explanation of my dads condition and concrete ways with which to handle it. Love, love love Johnson Audiology.

Al
Review №24

Madison was great and very thorough with the information to help me choose the right hearing aids for me. Thanks for everything.

Pa
Review №25

Whitney and all the other people who work at Johnson Audiolgy are the best!!! They all care about you. So much that they will send you a card if your having a hard time or going through something I tell everyone about them! They have helped me so very much not just with my hearing aids but by being there talking to me and truly showing how much they care! If you have hearing issues go here!! Even just talking on the phone with the ladies up there they are so kind.

Mo
Review №26

Johnson audiology has to be the place for people with hearing impaired to go. It is a welcoming community that banks on the importance of Deaf culture and acceptance of who you are. Not only are their prices great but the staff is just amazing. With only a few appointments I have gotten close to them. My doctor, Dr. Whitney Smith, is one of the best audiologist in Chattanooga. If you do not see her for your basis of communication, you are sorely missing out. As a young person who has struggled with hearing impairment her whole life, Johnson audiology has helped me find confidence again in myself and my hearing.

An
Review №27

Best hearing doctor I have been to from the time I had a hearing doctor in fort Oglethorpe ga back in 2011

Ka
Review №28

It was a pleasant experience with very friendly and helpful people. Easy instructions and helpful explanation of the results. I highly recommend Johnson Audiology. Thanks

ja
Review №29

They listen to my issues and offer recommendations. Very helpful and knowledgeable.

Er
Review №30

The office staff was so friendly and helpful. The Doctor explained everything before each test that she did. I felt very comfortable and in good hands. I will definitely recommend this service. Awesome experience!

To
Review №31

Staff was very friendly and helpful. Virtually no wait time (early appointment) and Dr. Whitney Smith is one of the best audiologists Ive dealt with. She took the time to explain things to me, and answered all my questions. I felt very welcomed!

Cr
Review №32

The fitting was easy. Madison explained everything very well. I practiced putting in the hearing aid and taking out the battery.She was very pleasant n made things very easy to understand. I would recommend Johnson Audiology to any of my friends who need assistance w their hearing issues.

Mi
Review №33

There are not enough superlatives to express my opinion of Johnson Audiology. They came highly recommended; so I was expecting the best. I was not disappointed. In every respect, they were professional to an amazing degree. They made me feel they genuinely cared. I am impressed beyond measure. If I am ever given reason to offer a less positive review, I will do so. I praise Johnson Audiology because I genuinely believe they deserve every accolade. However, I have a responsibility to others who may choose to use their services based on my recommendation.

Lo
Review №34

So pleased with my hearing aids. Should have gone to Johnson Audiology a long time ago! With only a mild hearing loss, I’m amazed at the difference the aids have made. Audiologist Madison certainly is very knowledgeable and made me feel comfortable about the entire process.

Ji
Review №35

Madison is great to work with and she is very patient. I highly recommend her. I am very pleased with my hearing aids. MADISON is very knowledgeable and helpful .

Tr
Review №36

Kind, professional, highly qualified staff. They took their time explaining my hearing loss.

Cy
Review №37

Dr. Megan Johnson Is so kind and explained my hearing loss. She be helped me understand what I need to hear the best I can. The office staff and Holly the audiology technician is so sweet. The office is also very clean and the wait time was minimal. Great experience

La
Review №38

Madison was very helpful on explaining the results of my hearing testing and the different products Thanks.

Ga
Review №39

Going to Johnson Audiology (Hixson) is one of the best decisions I have made. Dr. Megan Johnson has giving me a new lease on life, shes so compassionate & understanding of my feelings & fears. When you walk into the office, you feel so much positive energy from everyone.

Br
Review №40

Some words I would use to describe the staff at Johnson Audiology:KnowledgeableEfficientFriendlyCourteousHelpfulKindUnderstandingCaringI highly recommend this company for your hearing care.

An
Review №41

The visit was very easy. Dr. Smith was very knowledgeable and explained the whole process completely. Thank you.

Jo
Review №42

The entire staff was very friendly and professional. There was no pressure sales pitch, they fixed my hearing add by replacing the wire, saved me a lot of money, very much appreciated. Will be back soon for the purchase of new hearing adds. 😊

Te
Review №43

Awesome experience. Caring and intelligent staff. Very thorough and knowledgeable. I highly recommend them.Tracee Baddley

Mi
Review №44

Entire staff , from check-in to audiologist were so patient friendly. First class operation .

Je
Review №45

All of my questions and concerns were answered very professionally. I am very impressed with their service.

Ch
Review №46

I was welcomed and waited only a short time before seeing the audiologist. Audio test was done in a professional manner and completed quickly. Results were presented and explained. Checkout was quickly done.

Su
Review №47

I LOVE JOHNSON AUDIOLOGY! I suffered from a sudden onset of tinnitus which was severely affecting my quality of life. Dr. Johnsons compassion and expertise not only improved my attitude but restored my ability to work and enjoy everyday activities. So then I took my 91-year-old mother, who had refused to wear her hearing aids, to see her. Again, it was Dr. Johnsons compassion and expertise that changed our lives. Dr. Johnson quickly realized that my mothers hearing aids had never been fitted properly. My mother walked out of Johnson Audiology hearing well for the first time in years and completely trusts Dr. Johnson with her care. The entire staff is kind and patient from the moment you walk in the door!

De
Review №48

Always impressed with the quality of care and the wonderful caregivers!

Me
Review №49

Oh my goodness the staff was very welcoming felt at ease even though I was a bit nervous right when I walked in they all had smiles on their faces very awesome staff keep up the terrific job.

Ra
Review №50

Very nice experience and a very friendly crew

Ja
Review №51

Johnson Audiology sets the highest standards for pleasant patient experience and expert hearing evaluation and guidance. Dr. Susan Porter has been our audiologist since day one with the practice. She and her colleagues cannot be surpassed when it comes to managing our hearing and hearing aids.

L
Review №52

4/6/21 Johnson Audiology is an awsome business thats helping me with my hearing issues. Many staff professionals, friendly atmosphere and a great location of Gunbarrel.Give them a call and let them give an evaluation and help you hear better.

Ly
Review №53

Had my heart set on a cochlear implant, but I’m not “deaf enough”..lol. Dr. Madison explained that Medicare has very tough standards to go by, but at least she can fix my hearing by reprogramming a set of hearing aids that were given to me ( a $6700 pair) so that’s a plus..she was the sweetest little thing and she knows her job extremely well..glad I chose them to do my hearing evaluation..that’s the place to go!

St
Review №54

I love this place Im hearing sounds that forgot even exist

Ja
Review №55

It was a wonderful experience, they we very knowledgeable and professional about the exam. Also they treat everyone with kindness.

So
Review №56

Im 68 years old and have lived with hearing loss for several years. It wasnt until Whitney with Johnson Audiology fitted me with my new hearing aids that I realized just how bad that my hearing loss was. Now I can hear the voice of my great Granddaughter say I love you Papa without having to ask my Wife what she had said. Did not know that I couldnt hear birds chirp nor that the hinges on my front door squeaked. Thank you Johnson Audiology for giving me one of the greatest gifts that I could ever receive ,the gift of hearing the world around me. Joseph Barfield..

Ro
Review №57

Exceptional service. They were able to do what two other audiology groups were not able to, allow me to hear again. They listen to my issues and provided me with a perfect solution, well worth the drive from Birmingham.

Da
Review №58

Knowledgeable staff completed a hearing assessment and offered suggestions of how I can address hearing loss. Excellent experience!

Do
Review №59

I had lost a lot of hearing and it was very stressful on me. I found Johnson audiology and they are so professional. Madison is wonderful. She made me feel so comfortable. I would recommend them to anyone. It has brought me into a new world of hearing. When my wife saw the difference that it made in my life she cried. I am so glad that I went.

Cl
Review №60

Very happy & pleased to have my hearing aide once again producing good crisp clear sounds at correct amplitude.THANKS!

Ma
Review №61

I’ve been a patient for over three years, and I have always had a great experience. Today I updated my hearing aids, and Madison was most helpful. She educated me on my new hearing aids and made sure I was totally satisfied.

re
Review №62

The staff was very friendly and helpful and made you feel at home.

Th
Review №63

The quality of service was great while explaining the process and how the test that will be done.

R.
Review №64

I have been to many doctors offices with many questions about my issues and hardly ever got a commonsense answer - I was so impressed with the knowledge about my hearing issues - This experience made me more comfortable wearing hearing aids Thanks Johnson Audiology

Je
Review №65

I had a hearing test done and it was quick & easy. Thank you.

Jo
Review №66

I was absolutely beaming after Madison put my new hearing aids in. Overjoyed!!!!! With the sound.

An
Review №67

My visit was awesome! They were caring and patient! They will take great care of you!

Re
Review №68

I am so glad that I came to Johnson audiology they are nice people and very professional and so very caring I would strongly recommend that you give them a call for all your hearing need.

Jo
Review №69

Friendly and very knowledgeable and we are telling others about how great an experience my wife and I had and continue to have.

Em
Review №70

Very knowledgeable and attentive. Efficient in all aspects of the hearing evaluation and explaining options for hearing improvement. Friendly, caring and first-class service. Would definitely recommend!

Wi
Review №71

Was reluctant to try hearing aides. Dr Johnson and staff were understanding and helped with all questions and spent the time I needed to become comfortable with the use of the equipment for better hearing

De
Review №72

Great customer service. Everyone is very friendly and helpful. They made my experience comfortable and easy. Thank you for caring so much.

Lo
Review №73

Johnson Audiology and their audiologists are simply life changing. They will make sure you are hearing at your best ability. The staff couldn’t be more accommodating and they truly are kind. Seeing them has made a significant difference in my life.

Ch
Review №74

Were extremely fortunate to have such a quality practice like Johnson Audiology in Chattanooga and in a two-state region. After trying for years to convince my 86-year-old mother to get her hearing checked, I finally got her in to see Madison Sakaan, who works in the Johnson Audiology location just off Gunbarrel Road. Madison showed Mom that, despite her contention that I hear very well, she had diminished hearing and needed hearing aids. Madison was professional, kind, and worked with my mom, who also has memory issues, to explain everything that was happening. Mom resisted to the bitter end, even as Madison was adjusting the volume in her new hearing aids. When Madison finally clicked her mouse and turned on the hearing aids, my mother could hear normal conversation-level sounds for the first time in probably 20 years.The smile on her face told all. Im not looking forward to the day when I need hearing aids (hearing loss runs in my family), but I can assure you that when I do, Ill be headed to Johnson Audiology, where I know Ill get courteous and expert care and the help I need to preserve the precious gift of sound for the rest of my life.

Be
Review №75

We have had a great experience with Madison at Johnson Audiologist. We highly recommend them.

Jo
Review №76

Needed an adjustment without an appointment and still, they were very quick to help me. So kind!

Ev
Review №77

Everyone is very friendly and extremely helpful. Office is clean and cheerful.

Da
Review №78

Today Carrie just put a new receiver in my right hearing aid and now I can hear with both ears!

Ch
Review №79

Everyone has been very attentive and helpful. My hearing has improved considerably. I highly recommend Johnson Audiology for hearing issues. Very friendly staff through the entire process.

To
Review №80

Madison was great and helped me learn more about tinnitus with multiple options suggested with no pressure at all for additional visits or anything like that. Glad I went for the testing!

Ro
Review №81

Service is great and friendly staff makes it easy to work with on visits.

Pa
Review №82

I have been coming to Johnson audiology for about 5 years they have always been courteous and easy to understand my needs I would highly recommend Johnsons audiology for all your hearing needs so if you are having hearing problems call them to day you will be glad you did

Bo
Review №83

As always I was treated with the upmost courtesy and my problem was solved promptly.

Ra
Review №84

Extremely courteous and professional, explained all aspects of my hearing condition along with treatment options. There wasnt a hard sell, which I greatly appreciated.

Kr
Review №85

Wonderful atmosphere of service! Friendly, warm, kind energy from all the staff!

Cu
Review №86

Dr. Whitney Smith was the audiologist at Johnson Audiology who was assigned to my hearing aid consultation, and she was an absolute pleasure to talk with. She took every question very seriously and was very thorough, even if she may have heard the same questions several times each day. Also, I did not feel at all like she was trying to sell anything as much as she was trying to find the best product to fit the need.There was no pressure, and there were no tricky sales tactics you read about happening with some other providers. Johnson Audiology seems devoted to their patients, not to the products.Even though I already had my audiogram from somewhere else, they still had me talking to an Audiologist instead of a Hearing Aid Dispenser. That, to me, is an important detail of Johnson Audiology. Needless to say, I believe I will be returning to Johnson Audiology to order my hearing aids once I finish researching the recommended options.

Ru
Review №87

This place is awesome. They’re so kind, competent, and professional. I wouldn’t go anywhere else I’ve referred many people here. They really are the best!!

Li
Review №88

Dr Sakaan and Johnson Audiology have been wonderful. I took my mother in for hearing aids. They made sure she got the perfect type of hearing aid for her needs and abilities. I highly recommend Johnson Audiology Chattanooga.

Br
Review №89

The audiologists here are very thorough and kind. They met with me to answer all of my questions as I learned about hearing aids.

Vi
Review №90

Johnson Audiology is always professional and compassionate. They truly want you to be able to hear. They are courteous and work with my schedule to keep my hearing aids working their best:)

Ly
Review №91

The doctors in this office are the best. So caring and easy to talk to. Not pushy and will evaluate you for free. They are the best!

Ch
Review №92

The staff here is very helpful and patient. Easy to make an appointment, easy processes and very little paperwork. They are always easy to reach and willing to help.

Sa
Review №93

Wonderful office. Awesome staff took care of my father in laws needs. Completely changed his quality of life to be able to hear at the age of 83 !!

Ca
Review №94

The staff and Doctors at Johnson audiology are incredible. Doctor Smith was very informative and extremely helpful during my visit. The staff at Johnson audiology will go above and beyond to ensure you have a great experience.

Do
Review №95

I really appreciated the care they showed and the understanding of how my elderly mother was feeling about the results of her tests. They thoroughly explained the options she had so she could make the best choice for her.

Je
Review №96

Everyone is very nice and considerate. Prompt service when you have an appointment. I’m very pleased with my hearing aids.

Ha
Review №97

Extremely professional, caring and patient. I’m so glad I came here.

Ch
Review №98

You folks are amazing and very pleasant from start to finish.Thanks Whitney!

Di
Review №99

Staff was very friendly and professionalDr Madison Sakaan was very friendly and professional. What I liked most was she explained everything completely and easy to understand. She showed completely how to care for my hearing aidsand set m phone to be a receiver.

Ne
Review №100

Very Professional. They took the time to answer every question I have about my hearing. I will definitely use them should further help be needed.

Information
24 Photos
100 Comments
5 Rating
  • Address:1618 Gunbarrel Rd #102, Chattanooga, TN 37421, United States
  • Site:http://johnsonaudiology.com/
  • Phone:+1 423-710-1432
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–3PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations