Very knowledgeable staff really hard to find stuff.

I purchased an order of doors for a commercial building. They told me it would be ready in two weeks. Now it has been a month and on several occasions the salesmen has said it would be delivered the next day. Today he said it would be delivered this afternoon. Again no delivery..... I would avoid buying from this company.

Great customer service! Every time I call Builders Hardware they are attentive, helpful, and knowledgeable enough to help solve my problems and offer suggestions. Trying to find odd replacement door fixtures and kick plates for a 100 year old building is impossible to do at the major big box stores and dealing with faceless online retailers has been disappointing. Glad to do business with them.

I have been very disappointed in the way Builders Hardware handles potential business. For over one week they continued to give me the run around about whether the door I ordered on Dec 4th had come in. I contacted them no less than 9 times to try to get information, but continually was told Ardis had stepped out. I feel as though they no longer want to honor the price I was given and have no intentions of selling me a door. Several weeks prior to ordering the door I was quoted a price of $814 for the door, that same door was priced at $631 on Dec 4th when I called back to order it. I hope the individuals at this business will contact me to make it right once they see this review, they certanly wont return my call.

Knowledgeable team. Very helpful.

I was able to get everything I needed.

Very friendly and courteous group of guys. Professional and thorough.

Helpful, quick, friendly service

Thanks for the great services

Terrible