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iDevice N Droid iPhone iPad PC Laptop Gaming Repair
4121 Hixson Pike Suite 121, Chattanooga, TN 37415, United States
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iDevice N Droid iPhone iPad PC Laptop Gaming Repair
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Br
Review №1

Came in to see how much it would be to fix my daughters tablet. She was honest about the price and explained why it was more then normal price. Then helped me fix the glass till we were able to fix it. She gave plenty of tips on how to keep the tablet safe for the future! I highly recommend them!

d
Review №2

Awesome people! While visiting Chattanooga my screen cracked. I had a screen saver on it too. The crack started to run in towards middle at an upward angle but I could feel it so decided to see about a fix before it created a problem. Spoke with Tammy on the phone and she had parts for my Note 20 Ultra and said she would repair it same day. I stopped in and her daughter went to check the phone and get my info since I planned to leave it. With No hesitation at all she said Im going to make your day. Your screen is fine its this screen cover. What a relief as she just saved me $400 plus. I wanted another screen cover and she suggest I put the liquid screen protector on it. I had her do that and since it was her birthday left her a tip. Hope her Birthday was a good as the service I received.

Ra
Review №3

While cellphone repair is rather pricey, the folks at iDevice N Droid are very fair and honest. I thought my iPhone charging port was toast. A tech took it to the workbench. He came back out and it was working great. All it needed was a good cleaning. He could have said it needed a new port and I wouldn’t have known the difference. They have done a couple of real repairs for me and I know of four more repairs for friends and they have always been honest and fair on their prices. Today, I went in with a cracked home button on my iPhone. It wouldn’t work at all, and asked how much it would cost to repair. Instead of jumping right to a repair, I was shown how to get to my settings and open a way to bypass the home button and save a repair bill and still have access to my phone. I wasn’t charged anything and was a very happy camper.

An
Review №4

Joe quickly ordered and replaced the camera lens cover on my Android phone. Very polite, professional and kept me from having to buy a new phone! I will return if the need arises.

Ka
Review №5

Needed my screen repaired. Had a broken power button that another repair shop said was in fixable. They got it fixed for cheap. Worth every penny. Don’t go anywhere else!

Sa
Review №6

Quick fixes. Very reliable. Super fair pricing.

Jo
Review №7

Divers found my phone after three days in the lake.I immediately called Tammy at iDevice N Droid.She guided me through the process of drying out my phone.I brought it in, and they (iDevice),did a treatment for corrosion and put in a new battery.I was so relieved when Tammy called and said my phone was working. I had not lost my pictures or contact info.What a great experience!Thank you iDevice for helping me !

Ar
Review №8

Awesome place. Fast service on battery and charging port replacement. Saved me $800-$900 from buying another phone. Highly recommend

Ab
Review №9

After getting the run around from 2 big tech stores on my repair, Joe had my iPhone camera repaired in less than 2 hours for a fraction of the time/cost that was previously quoted. Highly recommend!

Ka
Review №10

The staff is very friendly, fair, and knowledgeable. Would highly recommend!

Sh
Review №11

Amazing, fast, friendly service! Tammy went out of her way to help me and fix my phone-which she did flawlessly, even though it was close to closing time. You will not be disappointed with their service!

Ju
Review №12

Fair priced and excellent customer service. Was recommended this location from a business group and wasn’t disappointed

Ma
Review №13

My dads ipad battery was going bad and I recommended him to go here to try and get it replaced knowing they would do it for a reasonable price. ((Not like BestBuy or the Apple Store.) They had it fixed for him with in a few hours / same day. This is really the only device he likes using and it means a lot to him. Knowing that he could use it again that night means the world. Thank you so much for helping him out and making it easy for him. If he ever has any more tech issues, I will be sure to end him your way.

Mi
Review №14

The team fixed my phone quickly. Gave me honest feedback when previously taken advantage of by another repair shop. They were professional and thoroughly explained things. I would definitely recommend them and we’ll worth my drive!

Br
Review №15

An awesome place for all your phone needs. Quick in and out and the people were very kind! 🤳👍

He
Review №16

I took my iPhone to Best Buy and they told me I needed $300 worth of repairs to get it turned on.... then went to here to get a second opinion and it was just the battery!! It turned on!! Saved me SO much money and the staff is very friendly and knowledgeable! I won’t go anywhere else but here!

Ad
Review №17

Excellent service. I will definitely use them again if I need to and recommend them to anyone. I thought I needed a new USB port on my Samsung phone. I called around and iDevice n Droid was the only one who said ya wed can do it but let me take a look at it first. It turns out the port just needed to be cleaned out. They saved me about $70. I will surely use them again if I have the need.

Ch
Review №18

Great customer service. They repaired my phone in little time and did a wonderful job. Thanks.

Le
Review №19

I called the owner, late Saturday Evening, Both of my parents are very sick, Mrs. Malloy (I DeviceN Droid), had one of her Techs meet me and fix my phone so that I may consult Doctors and my Family. The service there is Top Notch and If it were not for Mrs. Malloy, I would have no communication throughout the evening. Thank You Maam and the Wonderful Company!

Ju
Review №20

I took my phone in and the screen was replaced in an hour.They did a great job.They have a very friendly knowledgeable staff.

Co
Review №21

Had a cracked phone screen. After pricing it with several other people, I decided to go with these folks.Super friendly and knowledgeable, I was able to pay on line, she ordered my new screen ( I have an older phone) and called the next day to let me know it was in.Repair was completed in less then an hour !!Thank you Tammy for a super easy process !!!

bu
Review №22

Joe was very helpful! Highly recommend

Ca
Review №23

They have done several things for my family over the past few years. Our phones all have the liquid glass protection, I buy our accessories here...they do it all. Plus they are always so polite and helpful. When my son sat on his iPad they gave me an honest evaluation even though it cost them a sale. I trust them with all of our devices, won’t go anywhere else.

mi
Review №24

Couldnt be happier with these guys. Their work is high quality, so honestly you may have to wait a bit for your product, but these guys are worth it. They fixed an item of mine and the problem returned, probably due to my negligence, but they used a warranty I had no idea existed and did $150 worth of work for free, since they had worked on it earlier. Not all businesses will honor their work at this level. Great work - integrity!

Ch
Review №25

My iphone just turned off and could not find my provider. Verizon told me it was an Apple issue and expect to lose my phone for 3 weeks. Out of desperation I stopped in and Tammy helped me right away. In 15 minutes I was out the door back on the network. Thanks Tammy.

Je
Review №26

Wow, great prices to repair and amazing turn around! I have been here twice. Most recently I took a mini iPad that was cracked and picked it up the very next day. They added a tempered glass for extra protection and it didnt cost much more to add. Well, it looks and feels great! Much better than the old plastic cover on the Otter Box. This is a family owned business that takes pride in their hard work and giving a great value to their customers. Though I dont like it when these expensive devices break, I do appreciate having a place like this for quick repairs!

Je
Review №27

My computer was having issues with connecting to websites so I brought it to them for repair. After three days I was told my hard drive was failing and should replace it for a cost of 180.00. I stated I wanted everything that was on my hard drive transferred to the new one. When I got home I realized not everything was transferred including all my pictures. I called and talked but to no resolve. I took the computer to another shop and they tested my hard drive and said they could not find any issues with it now or in the near future. Out of a possibly 25 gig of info only 3.6 gig was transferred to the new hard drive. The new shop I went to put my old hard drive back in my computer and found the problem very quick. I was running two anti virus programs which was causing my problems. They removed one and after eleven days everything is still running perfect. They charged me 35.00 and fixed it while I waited. I called the shop that charged me 180.00 to see if I could get an adjustment on my bill and was told they would get back to me but after a week no return call so I called again on the following Monday and was told the owner was busy on the phone and would call me right back. Three days later and still no call. This is not all about the money, I can afford to lose 180.00, it is about the fact this issue should have been taken care of the same day that I called. I am not asking for a refund or an adjustment. Poor customer service. I would like to add one more statement and that is that the tech did not say my hard drive was in good health he stated that it was failing and should be replaced and once again my old hard drive after having one of two anti- viruses removed is still loading up excellent and performing very well will all the pictures etc. still in place as it was when I brought it in and was told the hard drive was failing. The only thing the other company did was remove one anti-virus and that fixed the problem. I will say that I did have my IPhone worked on there and was satisfied with the repair and the charges.

Er
Review №28

I purchased a used, unlocked cell phone from iDevice N Droid. I got home a swapped my SIM card to the new phone. I found out quickly that the phone was in fact not unlocked. I contacted them and spoke with Tammy. She was very friendly and ensured that they would get the problem remedied. We tried unsuccessfully to get the phone unlocked by the carrier, no thanks to T-Mobile. Tammy then ordered a replacement phone which arrived the next day. She was very helpful through the entire process. Its becoming rare these days to find customer service like this. Most places wash their hands of you the second the sale is final. I have absolutely no reservations about recommending iDevice N Droid to anyone!!

J.
Review №29

After having a streamlined experience at another cell repair shop this week, I remembered why I was so hesitant to try to have my phone fixed...it was my experience at this place two years ago. Communication was tedious. Like a crooked mechanic, once they lock you into one repair, they’ve “found” others. I got fed up, ended up junking the phone, paying their restocking fee since I foolishly pre-paid for parts, then hunting them down for the refund - even having to dispute the charge on my card until they finally followed through. Once they had my money, they kept attempting to wear me out by putting me off, hoping Id give up on even a partial refund. They didn’t flat out lie, but always found a way to cleverly shift the narrative. (UPDATE: as you see come out in her response below I do remember it took you a while to decide...ha!....but then goes on to say she cant seem to recall details about the refund. Theres proof of my point). In summary, I wouldnt attempt to use them again, nor would I recommend their service to anyone. Respectfully, J. Mark

Ch
Review №30

Super friendly and knowledgeable. Got the job done same day. Will definitely get all my business from now on

Ke
Review №31

I took my phone in to get a new screen and battery. They replaced both and damaged my touch sensor on the home. They were supposed to replace phone by the end of the week. Never heard back from Tammy. Very disappointed

Je
Review №32

Great service every time I go with a reasonable expectation of cost and timeframe for repair. Treat them with respect and you will be given an overflowing of knowledgeable service.

St
Review №33

My iPad was fixed and works perfectly from what I can tell. The employees were nice, responded to my calls, and had it done as soon as they could. Highly recommend.Edit: Forgot to mention, this business provides a 90 day(I believe is what they told me when I picked it up) warranty in case theres a problem with the fix.

SW
Review №34

I was recommended to come here after my laptop froze up on an update and wouldnt let me log back into my computer. I was scared that I was going to lose my valuable information as well as my pictures and videos that I have stored in my laptop. This business was able to save my valuable data and do a reset on my computer and I havent had a problem since. It has been a while ago but I think the cost was around $80 or $100 which isnt too much to pay when you have valuable data to save.

Ir
Review №35

Walked in with an internal problem with my Android phone. Diagnosed and repaired broken power switch in minutes. Five stars all the way!

He
Review №36

I broke the screen on my Moto G4 Plus and they did a great job taking care of me. They did a minor upgrade on the part to shorten the time needed to fix my screen. Every interaction with the owner and her associate made me feel like a valued customer.Depending on your phone they may need to order the part as they did with my screen replacement, but they were prompt and great about communication both via email and on the phone.Im hoping not to need a new screen anytime soon but if I ever need to get my phone fixed Ill be returning here!

Ch
Review №37

This company provides quick and effective service outfit. They took my broken phone and fixed it in less than 2 hours. I couldnt be happier. I have a Samsung S8 plus that had a cracked screen and wasnt displaying correctly. The colors were all a dark green. They fixed it and advised me on a better way to protect my screen.RegardsCharlie

Jo
Review №38

Great service. Friendly and helpful staff. Competitive prices and stellar assistance when you need your device made right, right now. Full selection of current accessories! Will shop with them again.

Ba
Review №39

Our grandsons tablet couldnt be plug into the charger. We took it to Tammy hoping it could be repaired. Within a few minutes she snapped the casing back in place and returned it to us ready to charge. Tammy also shared several tips on what to watch for with childrens tablets and phones. We will use her in the future.

Jo
Review №40

Locally owned and operated business and it shows! They treat customer satisfaction as a priority, and do quality work at reasonable prices. The next time a family member cracks a screen (and it wont be long), these folks will be fixing it.

Br
Review №41

Tammy did a fantastic job replacing my screen and battery! I was in and out in an hour and enjoyed visiting with her during that time. My phone is like new again!Dave Goodyear

Me
Review №42

If you want your screen to work more then 2 months I recommend going somewhere else! We took in a iPhone 6 for a screen replacement (not the glass) 2 months later half the screen quiet working. Us thinking they would do right by their business took the phone back because obviously with nothing happening to the phone in those 2 months it was their mess up! I knew from the get go they wouldnt do right I told my husband it would be a waste of time that they would come up with any excuse not to fix it and sure enough they did! Now they are leaving a 9 month pregnant women without a phone!! Good luck to your business! We will not recommend anyone to go to you!!!

Je
Review №43

Was even willing to stay after hours to help me get my phone fixed. Super friendly, reasonable pricing, quick service, and excellent work! Highly recommend this business

Ke
Review №44

This is the best place in town to get a repair or have any questions answered. Joe is a very competent professinal, and Tammy is a very fair and reasonable business owner. I would recommend this store to my family and friends.

Ri
Review №45

Tammy (the owner) is such a fair businessperson and always has the interests of her customers at heart. She went to great lengths to fix my LG G3 - we thought it was a new display - but after ordering that and doing a lot of testing - she determined that the problem was in the motherboard. Fortunately, I had a spare (backup) G3, so she swapped out the board, and then she processed a refund for the display she had ordered and only charged me a much smaller amount for labor. Originally, I thought I was going to have to fork out over $500 for a new phone, but instead I only had to pay about $50, and my phone is working better than it has for quite some time.

Fr
Review №46

They are always so helpful and informative. Theyre good at what they do and I trust their opinion and work.

Er
Review №47

Tammy and Joe are amazing. They opened the phone while I was there so I could see the extent of the water damage, then were able to completely dry out my phone in a matter of hours. My phone works great and they were friendly and professional during the whole process. Would definitely recommend.

Va
Review №48

They did a very good job fixing my phone. She even hooked me up with a screen protector overall im very pleased. The service was excellent, very quick takes about 30 minutes. I would definitely come back

Ja
Review №49

Tammy and the staff are wonderful. Brought my sons laptop in for a power button repair. They gave me different options on how to repair the laptop and the turn around time. They called me with a time update and called again when it was finished. Cost was exactly what they quoted which was considerable less than the other repair shop I called. I highly recommend them.

An
Review №50

Amazing customer service, fixed my phone within 30 minutes after I was sure I would need a new one. Everyone was kind, helpful, and quick. Would visit again, and will recommend to friends in need of repair or accessories.

Sa
Review №51

Only took four days to completely dismantle my samsung s-5 and replace the LCD screen. Price, while not cheap, was worth the brand new condition it was when returned to me. Awesome service and constant updates from the owner herself. May not get the new S8 Note as quickly as I was, since I basically have a brand New phone! Hope I dont have to go back real soon, but knowing they are there is s great comfort. 5 stars and would give more.

Da
Review №52

Very Honest people and that is hard to find but is what I look for in a business that I am going to be doing business with! Being a business owner myself, honesty means a lot and goes a long way!! Very happy with the service and advise I received today about my sons iPhone!! Thanks guys!!!

Ma
Review №53

Dont replace your IPhone LCD/ Digitizer here, even the premium screen is bad quality. The color is off and the phone is not working properly. After trying multiple premium screens I ended up asking for my original screen to be put back. They still charged me for labor

Te
Review №54

Got a problem? Take your device here. Tammy will help you with your repair problems. Excellent technical advice and repairs. Family owned and very nice people to deal with.

Pa
Review №55

IDevice N Droid is a fantastic repair company. I was on vacation with a broken phone and Verizons only solution was to buy a new phone. I took it to Droid and they quickly assessed the problem and took significant time to make sure my software and apps where working. They are SUPER!

Ta
Review №56

Fast and friendly service! Many thanks to Tammy and her team for getting us taken care of so quickly!

Su
Review №57

Phone was cracked, could not use. Took it in to have fixed. Customer service is awesome. Welcome recommend when I know others need service.

Sc
Review №58

Excellent service from this store. Very friendly, great prices, and quick services. I would highly recommend it to others!

Je
Review №59

Tammy is amazing and couldnt have asked for a better experience! She is really quick and very reasonable prices! Highly recommend!

Ma
Review №60

I had a new batter installed in my Droid phone. Tammy is very pleasant and does good work. I recommend her.

St
Review №61

Very helpful and friendly staff. Was immediately able to identify my issue and had a fix for me within minutes.

Ro
Review №62

Great service!

Jo
Review №63

The owner took care of our issue.

Mi
Review №64

Speedy, polite service!!! Great prices on services and accessories. Extremely thoughtful...gave my neice a fidgit spinner because she knew her birthday was coming up (my dtr was with us and also given one). They have another loyal customer!!!

Ro
Review №65

Repaired my cracked/broken touch screen on a Surface Pro 3. Works great now.

Lj
Review №66

Staff was so helpful and offered to bring in the items that they didnt keep in stock very quickly. Very good service.

ke
Review №67

Everybody should use this woman! Super nice & threw in a phone case and put on my screen protector for free! She does a great job

Ja
Review №68

I came in looking for a battery and they refused to sell parts to a DIY person like myself in order to Protect their business model.I cannot recommend them as that clearly shows where their priorities are.

Ta
Review №69

Great customer service. They repaired my tablet and very reasonable cost. They are awesome.

mi
Review №70

Was very nice, and helpful. Couldnt help, well could but better just get a new one. FYI Samsung is very expensive to fix a screen. Im just sayin. But I will go back to c her if I need help again.

Li
Review №71

If an employee/owner of company screws somebody over with personal items they are selling, why would I trust your service to be of any quality???? I wouldnt and will not recommend if anyone needs your type of service due to not being trustworthy.

Ja
Review №72

Tammy and the team at iDevice and Droid helped me out tremendously! I had a last minute camera issue with my phone that I have to have for my occupation. Tammy took care of me and went above and beyond what I was requiring. I was given the run around by the pseudo Mac store in the mall and was told my situation was helpless. It turns out that wasn’t the case.I can’t recommend iDevice and Droid enough!

Mi
Review №73

Thought my phone was destroyed! iDevice N Droid had it fixed in two hours. Great service, thanks

Ga
Review №74

Tammy and her staff go out of theyre way to insure your completely satisfied with your service..I highly recommend you give them a try! Locally owned and operated still means something here!

Je
Review №75

I bought a charger for my phone there and it did not work on my phone so I took it back and there was no problem getting a refund.

Ke
Review №76

Completely satisfied with Tammys work. She absolutely went above and beyond for me and I would recommend her to anyone.

Me
Review №77

Friendly people, quick service, decent prices.

Al
Review №78

Excellent place to take a phone! Helpful and knowledgeable!

Je
Review №79

I have been working with Tammy for years now and I wouldnt send a friend anywhere else. They will always set a reasonable expectation and provide the best service!

Ad
Review №80

Needed a battery for an old iphone, received fast friendly service from Tammy, at a fair price.

To
Review №81

Very friendly and helpful! Highly recommend

St
Review №82

Great customer service! Reasonable prices & always fast repairs!

Ju
Review №83

Repaired an Ipad and an Ipad mini for me and me son about a year ago, now taking my other sons ipad here.

Li
Review №84

Not sure what they did my phone hasnt been the same since my screen was changed and 2 weeks after putting screen in it cracked at the bottom. Phone was not dropped or damaged

Ak
Review №85

Not Overly Happy To Of Paid Price I Did For Diagnostics (Taxed which should not been done) And Not Get Any Result But My Computer Acting Worse Then Started Before Took It In....Feels Like I Am Seen As I Am A Child Instead Of 31 That I Am As Well As Needing My Computer Back When Took It In & Asked About For School Work I Use It For As Well. Now Im Behind..

St
Review №86

Called every cell phone repair shop in Hamilton county everyone either refused to work on my HTC or refused to overnight the part . Called iDevice N Droid a few minutes before they closed and they still ordered my part even called to inform me when the part arrived.

Ai
Review №87

Nice people, fast service, open Memorial Day, great work, replaced my screen in thirty minutes.

As
Review №88

Unbelievable service and sooooo professional! Will definitely use again

Ki
Review №89

Very friendly and professional services. Would definitely recommend and use again!

Ro
Review №90

Quick service and good pricing of services

Je
Review №91

Tammy could not help me with my phone issue, but was very helpful despite not getting the work! Thanks T!

na
Review №92

Incredibly fast service and super nice people highly recommended!

Br
Review №93

Super friendly people and easy to work with highly recommend!

Je
Review №94

Love the service and interaction on how to resolve some problems my son has had with his I phoneI highly recommend them and its good to know that is where all my computer/phone business will go if needed.Thanks

MK
Review №95

IPhone A+ service...great experience and help

J
Review №96

Dropped an iPhone off at 10:30 a.m. and picked it up at 2:30 p.m.Professional and reasonably priced.

Ro
Review №97

Quick and quality work

Sy
Review №98

The worst customer service I’ve ever heard of

AN
Review №99

Always a goooood service!!

Jo
Review №100

Its kinda expensive

Information
100 Photos
100 Comments
4.5 Rating
  • Address:4121 Hixson Pike Suite 121, Chattanooga, TN 37415, United States
  • Site:http://www.idevicendroid.com/
  • Phone:+1 423-551-3140
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–5PM
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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