Ace Hardware in Chatham IL is a complete and clean local hardware store. The staff have been efficient and helpful. Every Ace garden center is a bit more different than the stores themselves and although this garden center is larger than others in the area it is also a bit pricier on potted plants. That said I have visited the inside store more often than two others closer to my home for a range of products and seldom have come away empty handed.

Smiling, Friendly Service. And my carpets are much better!

Nice store! Well maintained and friendly staff that were happy to help and give me directions. Thats a plus.

Phenomenal propane if your tank is 10 years or younger.If not your going to have to exchange until you get a good tank. The problem with exchanges is they only fill 15lbs of propane but ACE fills the tank full to 20lbs(which is what the tank was intended to carry). The exchange and fill are the exact same price but 5 more lbs is worth it

Its pricey, like the water in Chatham, but they had what I needed and all the staff I dealt with were knowledgeable and friendly

First time in this store. I was impressed, very helpful employee assisted with bolts for my auto alternator. Clean organized store easy to get in and out of. Recommend you try them.

Looking for a small plastic wading pool for a reasonable price and found one there!!

I went to the Ace Hardware in Chatham yesterday morning. I needed a specific type of light bulb for my kitchen. The employee who helped me was very nice and knowledgeable. I probably would have bought the wrong light bulb without her help. The cashier was very nice too.

Great place to shop with very friendly and knowledgeable staff!

Always friendly and helpful. A bit more expensive than other stores but, the convenience and quality of service make it worthwhile.

Love Ace hardware!!

Always has whatever I need. Plenty of options if you are looking to avoid the drive to Springfield.

Very friendly staff, love Ace hardware.

Helpful, good prices for what we needed.

Love this ace in Chatham, driving from auburn its so convenient and the staff are super helpful!

Good place to get yard and garden stuff and the employees are friendly and helpful!

Great staff, very friendly. Got a grill assembled and delivered in less than 2 days!

Great customer service

Not a large variety and seems very scattered and unorganized which makes finding even just a few things I need, very time consuming

Every employee is friendly and helpful.

This ace is small but it had a lot of stuff.

The Ace Hardware in Chatham has an excellent selection of parts and hardware. I gave it 3 stars because the prices are incredibly high. If you need something in a pinch I would go there, otherwise go to Menards. I understand the buy local pledge but not when an eye bolt costs at least 3 times the price of a competitor a few miles away.

Friendly staff had what I need

Great customer service!

Just recently started coming here. Everyone has been so kind and helpful.

Ace Hardware is some of the friendliest people you would ever want to do business with no matter where you go in the store youll find a person in a red vest there to help you and they know their stores well and would even load your car for you if youre buying something thats hard for you to manage.prices are fair items are, to what we needed our homes Ive always found the selection to be something that I enjoy.I tend to buy all of my grass seed from this store because they have seeds in bulk that have been selected for this area and not just some bag that came from some national distributor and theyve always been good grass.if you havent started chopping at Ace Hardware you should stop in and see what they have to offer I think youll find them to be one of those places that you will visit in nearly every weekend for something

Went flower shopping very pricey

Love my hometown Ace. Friendly and helpful staff!

Where you go when no one else has what youre looking for.

The stores always clean and the cashiers are always polite, helpful, and friendly.

Nice selection of mulch for lawn decorations.

The go to place locally!

Has what you need marked up. Good customer service.

Sometimes its better to go to the smaller hardware store rather than get lost it the giant competitors stores. Its always easy to find a worker for assistance and they are mostly helpful.

Helpful staff found the parts I needed. This made my purchase quick, so I could finish my project.

Always someone to help and answer questions, at the same time keep their distance so you dont feel attacked by sales. Great customer service.

Still looking for a fitting and they started shutting off lights and no one to help find it so had to drive to menards on westside look of Springfield

EVERY ONE VERY HELPFUL. ..LOVE OUR ACE HARDWARE, GLAD YOURE IN CHATHAM.

Have been there several times. Each time the staff have been rude, unhelpful, and difficult to find. They do have a good selection of merchandise...IF you can get some help!

Was a very great experience, the lilac bushes was right prices and very healthy looking

Ace hardware is what you expect. Tools and what not. Clean friendly people. Open till 8pm

They do have the helpful hardware people

They are always helpfull. They alway have advice on what will get a job done. The store and bathrooms are very clean and well organized. It is a great ACE!!!

Helpful staff, convenient location.

Thry all always willing to help!

Very clean everyone friendly and helpful always there to help find things and explain

Great staff they are very nice and helpful for finding out what you need

The staff is alway helpful and nice.

Nice locally owned store with friendly employees.

If you dont know exactly what you want or you do know and just cant seem to find it, (Like in the other two larger Home Improvement stores, Menards and Lowes) then this is the place to go; theyre very helpful, the prices are a bit higher but the service is worth the difference.

Not a huge place but it seems like they always have what you need in a pinch and usually at a decent price

Had needed items and helpful employees.

Good store. Friendly people. Fair prices.

I can usually find everything that Im looking for at Ace hardware. All you have to do is walk in the door and someone is there to ask questions. They always know where things are located.

Helpful customer service

Everyone knows everything you could ask them. Very friendly and and helpful.

Handy and close to home. Not a huge box store.

Good local place but unfortunately. Ace is the most expensive place, along with the most helpful.

Love Ace Hardware for all my garden plants

Great customer service , knowledgeable employees , Ace is the place !

Easy to find things and helpful staff

Always great!! 👍👍

You can almost always find what you are looking for at Ace.

Fast & efficient assistance.

Employees are nice and helpful

Great place to shop!!

Very overpriced snotty service would never go back there again

Everything I wanted and needed

Staff is friendly

They switch products around so that you pay more than you think you should. Shelf prices are half the price of what they ring up as at the register. Things are already overpriced and then they try to trick you into spending even more

Mask police

Great local hardware store

Such a helpful staff

This is a very bad store. Customer service is horrible!!!! If you have never been there save you time and effort and go somewhere else. Customer service employees and manager need replaced ASAP!!

Lawn mower wheel lasted 3 months. The service guy (hard to understand) said too bad. This guy needs to be replaced. Wont be going to Ace anymore.

Very helpful.

A place to get it all

Didnt have what I needed

Nice people

Very helpful

Help full