In
International Imports
1201 Harris St, Charlottesville, VA 22903, United States
Comments
Ca
Review №1

Ton & the rest of the staff are great. I sold my Saab to him a couple weeks ago, and I feel like it will be in good hands.

Ab
Review №2

Good customer service and best Saab shop

Ev
Review №3

Delightful and really helpful. Thank you!

Ch
Review №4

The Very Best in C-ville!

A
Review №5

Honest, dependable and knowledgeable! I bought a used car from them and was very happy with the whole process. Even after several years, their prices haven’t increased. They are very knowledgeable about repairs and have the network to find parts for you at very affordable prices. They even drove out to repair my car from over 30 miles away when the battery finally died and got the car up and running in no time. Just the fact that they go out of their way to help you and are very upfront and honest makes me want to give them 10 stars if I could.

Li
Review №6

Ton knows what he is dong with SAAB. He will give you a quick diagnosis. My SAAB sent there and got back the same day. I was there because the exhausted pipe need to be replaced and the heat cover was falling down. all the problem fixed and inspection was done too. Love this place. Will use him again!

Sy
Review №7

My car broke down in Charlottesville. I found a very good tow truck and took my chances with International Imports.I must say they were fabulous! Very quick ,quite reasonable,and front line folks were wonderful.The owner came out and spoke to me about the repair and I thanked him several times...he never replied to any thank you.As excellent as the service is perhaps the owner could give a smile,a nod,or just simply be a bit more congenital.What would it hurt?!?!

Ra
Review №8

Great front line staff. Repairs can take up to 3 or 4 weeks and often when given a list of repairs there are many not completed necessitating many return visits. Great for used parts and used Saabs, not for mechanical customer service or quick repairs.

We
Review №9

I used to love this place. Ton would work with you and really crack through state inspections. Then the Saab division of GM closed and he raised all the prices and everything requires massive amounts of time. He replaced my left driver-side window, but broke the hooks on the interior on the door and broke the door handle. I wanted to get it repaired but he wanted $1,500 or so for a replacement. Of course I just bought a door on eBay for $150 and just replaced it. Wanted to replace my air conditioner for $800 - I fixed it for $3 bucks with a fuse.

Ka
Review №10

They are very knowledgeable about Saabs and are much cheaper than other local auto shops. I drove from Fredericksburg in order to get my neutral safety switch replaced for a third of the cost I had been quoted elsewhere. If you need parts replaced, it will be well worth the gas price to come here.

Ph
Review №11

Excellent service. Very fast and reasonably prices repairs.

Ni
Review №12

They are overpriced, slow, and dont respect your time. Avoid at all costs.

Information
12 Comments
3.8 Rating
  • Address:1201 Harris St, Charlottesville, VA 22903, United States
  • Site:http://www.intlimports.com/
  • Phone:+1 434-972-7222
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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