We went here on a date night. The service and food is amazing. The staff were very friendly. The black eyed peas they give as complimentary was just too good (I prefer soft bread though). The waiter was very accommodating and helped with customizing to our tastes. Roasted chicken was juicy and tender.We will visit again....

Our server was a little spotty with drinks and check backs but overall really great and friendly excellent food and a beautiful restaurant.

I went for restaurant week and got the potato leek soup, the lamb shank and the cheesecake. The leek soup had plenty of delicious crab meat in it. Otherwise I think I wouldve been happier w the beef carpaccio the server recommendation. The lamb shank took forever but was well worth the wait. It was bigger than a turkey leg and came on a bed of cheesy parmesan risotto. The lamb was delicious the red wine reduction was so delicious I couldnt get enough of it. The risotto was amazing! Totally hit the spot and paired perfectly w the lamb and the juices. The cheesecake wasnt over the top but definitely didnt disappoint. Everyone was very nice and the atmosphere was very cozy.

Amazing service and food!

We came here during restaurant week and even though it was very busy our waitress was very friendly and pleasant. The lamb shank was phenomenal and the crab cake was delicious. We would definitely go back.

Went for Queens Feast. Our server, Bret, was spot on with his service. Impeccable timing and never felt rushed to finish. Great job by management to maintain the ambience. Overall, the food was excellent and very well prepared. We ordered the crab cake, fritto misto, penne seafood and tagliata steak. The crab cake was crispy but not greasy. The fritto misto, also fried, was tasty and loved the fried zucchini mixed it as well. The penne seafood was flavorful, the penne was al dente. Would definitely order any of these again. The steak was prepared properly but the entire plate was probably the less flavorful of all the items we ordered. I would not order the steak again. Im lactose intolerant, so for my dessert, I received the fresh fruit dish which is usually my only dessert choice. Really?! I have gotten to the point I usually turn down fresh fruit. But I was served the fruit anyway and these were the best strawberries Ive had in years! Not sure where these were purchased, but they were picked ripe! These were not picked green then left to ripen during transit like so much of our fruits and vegetables today. The bread and white beans served as we waited for our meal was good, however, I have a pet peeve about burned bread. And ours was on one edge. The bread was good, crusty outside, soft inside but I never understand why restaurants serve burnt bread! We ordered a bottle of wine with dinner. The wine prices are on average $40/bottle. If you bring your own bottle, corkage is $20.They were very helpful with my lactose intolerance and even made recommendations on what I could order (almost everything). NOTE: The tables on the porch were extremely close, you had to turn sideways to get to your table. No elevator so if you cant climb stairs, you cant eat here. I like the quiet background music, we were able to have a conversation but were so close to the other diners that we never had much of one. Maybe one row of tables rather than cramming two on the porch?

Delicious meal in a lovely ambiance. Nice staff who delivered a very well crafted meal (kids lived it too) . Definitely will come back.

The food was amazing (veal and desserts especially). The service was superb, and I cant wait to go back...maybe tomorrow.

Amanda was very nice and knowledgeable. Food was delicious.

Previously known as Primo Tuscan Grill, Primo Prime has been renovated aesthetically but the food remains just as AMAZING as before!! Love the staff and the new look. Joe & staff continue to welcome old and new guests with timeless authentic Italian cuisine. Love the atmosphere and location! Its like being in NYC!! Hidden gem for sure!

Great location and atmosphere!! We had a wonderful meal and good service. Even though it was a busy Saturday night (last weekend of Restaurant Week) everything went very well. It was lovely. I will recommend to friends and family!!

Secluded spot off Providence Rd serving a select list of Italian Specialty Entrees. Climb 20 steps to a warm and cozy atmosphere. Full bar, Attentive Staff, and Warm Decor, make for a great dining experience. Parking available. Reservation recommended.

We dined at Primo Prime for a birthday celebration and it was Fantastic! Ambiance is perfect and cozy, and the service was outstanding! Dean was on point with every detail and went out of his way to assure our experience was top notch.And Joe, oh my goodness Joe....the man can do no wrong in the kitchen!!! Hands down the best Fine Italian dining in Charlotte. We can’t wait to return!

Ordered delivery. The food quality is very low. Most of what we ordered is not edible. The lobster in the seafood pasta was like chewing rubber. Eggplant was tasteless except for the nasty breading. The fries were soggy. Dover sole for the price they charge was not acceptable.

Wonderful business dinner with colleagues. Charlotte Restaurant Week menu was spot on. Ambiance is very conducive to conversation. Highly recommend!

Went for restaurant week. Great food and service. Tommie (girl waiter) was great! Ambience was great for our girls night but also great spot for a date. Will totally be back 😊

Heres my review with 2 pros and 2 cons:Pros:1. The food is great - had the following: Scallops Wrapped in Smoked Salmon, Burrata, Beef Wellington. Cost for 2 people $250+2. The decor is top notch: its up-scale with white linen and beautiful paintings on the walls.Cons:1. Noise Level: very loud atmosphere. During the evening the wait staff dropped silverware on the ground 3 different times. Shuffling of silverware can be heard from the kitchen. The noise creates a chaotic feeling.2. The hosts and wait-staff did not seem to care: the greeting upon entry was insincere and lacked interaction. The server could have been more attentive and timely, given how few of people were in his section.

Chef Joe is the best! Upscale, unique, upstairs & unbelievable Italian cuisine. Service staff are always so friendly and accommodating. Great weekly specials!

Great food and great customer service.

Giving three stars because food was exceptional but service was beyond poor. We had a group of 7 that went for dinner. Half of us arrived before the others and we were greeted within a minute of sitting down and were asked if we wanted anything besides water to drink at the moment. We didn’t get a chance to look at the drink menu so we said we would like a minute to look and started with water. Our other half of the group arrived and our waitress never came back to the table. We saw her standing at the bar talking to another server to where she was seen turning around to look at our table and turned back around to the waiter where he rolled his eyes. At that point he became our waiter. This was seen by our entire table which to us shows she age profiled our group and didn’t want to take our table because she thought she would be losing money because we wouldn’t tip much. Let’s be clear here, we’re all 24-25 years of age. We all know how to tip especially if service is great. This was appalling to witness. The waiter who took our table was very rude and only checked on us twice our entire meal. We had to ask the bartender from our table if he could get us more wine. I work in the restaurant industry and service is huge to me. This restaurant needs to check with their staff or management needs to be more aware of their customers experience especially for how high class it is. I will not be returning to this restaurant because of my experience and the lack of service.

Solid Italian food and wine menu. Service and food are consistently good.

Great food, wine, and service!

The Mozzarella and Tomatoes were great. Tiramisu was outstanding. Seafood pasta, awesome!

Great food,great customer service....nice atmosphere....

Ate at PP last night. Restaurant Week and it was really busy. Food was great (Burrata, lamb shank, chocolate mousse), service was perfect....great night! One of the best restaurants in Charlotte without a doubt.

My favorite italian cuisine in town. The salmon is the best Ive had in Charlotte! Plus, the owner is a great guy all around.

The food is wonderful . Get reservations then prepare for a lovely time . Great place for romance

High prices - food is good however just not to the level of the prices.. Some wait staff appear stuffy Imho..

Absolutely outstanding food. Our waitress, Amanda, was wonderful as well.

We made reservations for 4 for January 29 for Restaurant week. There was a snow issue in Charlotte and everything was closed. There was a notice in the Charlotte Observer that Restaurant week had been extended one week as the restaurants traffic was hurt due to the weather. We called and got reservations for February 5th for 4. We were not told that this restaurant made the decision not to participate in the Restaurant week extension. We only found that out when we sat down. Service was slow and food was below average. The waiter never asked if we wanted anything to drink. My wife had to ask for a glass of wine. My steak was not done properly and was very tough. I did not complain as it took a long time to get our food. They brought 2 dinners to the table and then did not bring the other 2 dinners out for 5 minutes. We were getting ready to go in the kitchen and find out what happened to them. We had to flag another waiter down to end the meal and get our checks. I would not recommend.

Last night was the first and last time for us at Primo. It wasn’t crowded but the main course came out 90 minutes after we arrived and 60 minutes after appetizers! Pasta was over cooked, meat sauce tasted like it came out of s can. Very disappointing.

Mia took great care of us.

I came for restaurant week. Our server, Mia, was amazing. The fritto misto and lamb shank were delicious and generous portions. I can’t give it a 5 star because my risotto was not true risotto. It was made with just regular rice as opposed to arborio rice. My tiramisu was delicious, too... I would have preferred it without the extra chocolate sauce on top.

Had a terrific meal with the family. Awesome menu and terrific service. Will be back soon!

Went for restaurant week last night and it was amazing. The staff was really friendly and fun and the food was all delicious. It tended to be very loud but that just might have been because it was crowded with restaurant week.I had tuna tartare salad and the raviolis, couldnt be beat.

Great food and service

Recently remodeled. Good food and fair prices

Love this place!

Lamb was suberb

Some mixed feelings on this review, the interior of the restaurant is very nice but seems to be set up more as a bar than an actual nice sit-down restaurant. Unless youve had a couple drinks youll probably be annoyed by the noise level ( bar area is raised and noise travels out into surrounding dining area). The cost for the food is kind of expensive but the presentation is nice ( unfortunately did not get any pictures). I should not have ordered the ribeye steak... Ive never had a steak that tough before, ever! It was cooked medium rare and must have just been a very low quality ribeye. The ribeye steaks I purchased from Walmart and cook myself are a hundred times better. Staff was super friendly and did a good job with keeping up with all the orders, were dressed pretty sharp too. I think I would enjoy this place better at the bar drinking with some appetizers.

Service impeccable ,food delightful.

Service was great, but the drinks were ok. The mule was good and I also had a drink that had a jalapeño flavor that had way too many jalapeños. I would have enjoyed the drink more with fewer jalapeños.

Primo Tuscan GrilleMy husband and I recently discovered the most delightful restaurant!! The Primo Tuscan Grille has the most wonderful selection of entrees, appetizers, sides and desserts! The meals are all carefully and exquisitely prepared by Yosief Derar.My husband and I have travelled the world; and I can say without a doubt that we have never experienced such wonderful cuisine and service. I had veal specially prepared to my liking! We have been raving to our friends and I wanted to let you know as well. I could go on and on. If anyone is looking for a great spot with terrific ambiance, unbeatable service and a meal you will not soon forget; you must try the Primo Tuscan Grille. It is at 116 Middleton Drive upstairs!!You must check it out!!!Glenda Kilminster

The food was amazing, worth the price.

Great food and service.

Appetizers were amazing, though Sullivans steak is better. Unfortunately, their clientele makes this place unbearable to eat at. We had to suffer through dinner while an old white man complained to his table about how ridiculous people were to suggest blacks were underrepresented in the Oscars, then he went on to discuss womens place, and proceeded down a laundry list of bigotry at full volume. The servers chuckled along with him, as he often stopped to engage them in the conversation. I dont think he missed an opportunity to slight anyones gender, sexual orientation, or race. If youre a self-respecting black, female, or homosexual person, I wouldnt recommend eating here, or you may get an earful of bigotry.

First time at this place. Awesome food and great servers!!!

Great sea bass, romantic ambiance, excellent service.

Been going there for years. Always outstanding.

Everything was wonderful!

Nice place

Hello good, I wanted the rights of the name to use it commercially to whom I have to call haha ​​a greeting. 3 stars because they dont help me in Spanish and I dont know English hahaha wow