This place has been amazing!! I am so glad we found STW in Charlotte!! Everyone has been very nice and helpful in every department! Greg our salesman helped us build our boat and spent so much time with us, at the dealership and over the phone. We are first time boat owners, so you can imagine all the questions we had. 😂 On delivery, Greg spent the afternoon with us on the water showing us everything the boat could do!! Joe in the Pro Shop got us all the right gear we needed for the entire family! Amy & Josh in the service department I can’t say enough great things about them!! Those two are absolutely amazing! We had minor issues and they were taken care of right away!!This place made us feel like family when we walked in the door!!Keep crushing it STW in Charlotte!!

When we decided to purchase a new boat we were pointed towards Southtown in Charlotte. From the the first phone call, through the new build, all the way to delivery Greg T was the best! He kept us informed, answered any questions and was very patient with our entire family. No better place to buy a boat.

A buddy of mine moved down to the Charlotte area and was looking for a boat. Bristol in accounting helped him get exactly what he needed and overall he had a smooth buying experience. Thanks Bristol and Southtown Watersports!

Been a customer of Southtown since 2018. The staff is and has always been super knowledgeable, friendly and understanding of the needs/wants in a boat. The family atmosphere they hold is why we continue to buy from them. Starting with the sales journey with Greg, he goes above and beyond to ensure that we are a priority even though we know there are many more family’s like us. During our 21 Supra SA build he was on top of everything with skiers choice even all the headaches along the way. You want a new Moomba or Supra go see Greg! Next is Joe in the Pro Shop. What can I say Joe always comes through for us. Whatever we need he always is the best help and always a pleasure to work with! Last the Service side. In true Southtown fashion they come through and meet the expectations. Fast turnaround times to limit downtime. Can’t thank the team at Southtown for all they do to help my family have the best memories on the water!

Working with Amy at the front was a great experience. She continuously worked with me and made sure my boat was setup for for summer. Prices were fair for a dealership and I feel they diagnosed multiple problems in a fair manor. I really like they take the boat out for a lake test after performing maintenance. Now I know there is nothing I will find once I am out on the lake. Overall great experience, I would recommend them for upgrades as well as general maintenance. I will be back.I also liked the app and knowing where the boat was in maintenance while it was there. I knew what they were waiting on and I could see it real time.

Visited Southtown last week. Wonderful customer service. Bristol from accounting was very helpful with finance options! Love this place and beautiful selection of boats!

Weve had an amazing experience with Southtown and their staff. The purchase process, delivery, service/maintenance and pro-shop, STWS focuses on and delivers exceptional customer service. Greg in sales and Joe in the pro-shop are awesome!For our 20hr service, Caleb went above and beyond our expectations. Very polite, knowledgeable and all around great guy. I felt like his apprentice while he took care the maintenance on our 2021 Mojo.Very happy with our purchase and its great to know that STWS will be there for us when needed.

We just purchased a 2021 Moomba boat this year from Southtown Watersports. The staff was very helpful and friendly. Our salesman was Greg Tippett. He was a great guy to work with. He was very knowledgeable about the boat we purchased as well as how it compared to other boats. He was extremely patient in explaining the boats features and demonstrated how everything worked. He was one of the major reasons we bought the boat and has not hesitated to answer any questions that have come up since our purchase. Toothpick Lilly from WV.

Best place to go for all of your water sports needs! Bristol Batson is ready to help!

Bristol, in accounting, was extraordinary to work with. I highly recommend SouthTown to anyone in search of quality watercraft and an awesome staff.

Very nice company and awesome employees, Bristol was especially wonderful and answered all my questions.

Great experience and customer service! Bristol Batson was excellent to work with!

Heard about this place from Bristol in the office and I was not disappointed. Helped me out tremendously.

Absolutely recommend this company, Bristol in the accounting department, was very knowledgeable and exceeded my expectations!

Very knowledgable staff! Thank you to Bristol in the Accounting department for being such a big help!

Bristol Batson was absolutely incredible to work with!

I was in a time rush to get my boat in for service and like always Southtown came through! Amy at the service desk is a ROCKSTAR thank you for always providing excellent service!

Worst customer service Ive ever experienced. I took my boat in to get timing set Sept 1st, after $1000 of trial and error of things I didnt ask to be done, quotes on replaced parts that were the wrong part numbers (after my own research), multiple blatant lies about services (claimed to take boat on the water but the mechanic said it was never water tested), I got the boat back November 19th in the same mechanical condition it was when I dropped it off. My boat in ordinary conditions is kept in my heated and cooled garage meticulously cleaned. When I get it back its got mildew spots and leaves filling the cabin. there were several instances in which I had told him I had already replaced certain things and they said they would only charge for the labor and not the parts in the final quote they acted like they never said anything like that. Im really not a complainer but this was just a horrible experience and I urge anyone to avoid this business like the plague.

As a rule, unless Im giving 5/5 stars, I dont leave reviews. So with that said, this is my last ditch effort to get someone at Southtown to hear/care that my (fully under warranty) 19 SE 450 has been completely broken down this entire summer season. I have loaded the boat 3 times with out of town family and friends at the dock after servicing, to have the boat not start, steer, etc.I have called and texted for 3+ months pleading for help. When I get a response, appointments are broken. When they show up they disregard the list of broken items. At this point, I have zero confidence that any service work being done by this group is being done correctly or per dealer specs. The boat itself has been decent, but the brand is only as good as the dealer service that backs it.

I had a great experience buying from Josh. He is a true professional and handled the entire transaction perfectly. I met him at the end of summer boat show and had no intention of actually buying a boat at that time. He listened to what I was looking for, made a few suggestions and we found the perfect model for me and my family. We water tested it the following day and he was very detailed with my wife and I going over all the features. I contracted a few days later and then took delivery 2 days after that. We met and once again and took the boat out to set up all the profiles and to make sure I was comfortable loading and unloading. I could not of asked for a better experience and love the new boat.

Bought a few boat and have been a customer for 5 years. The service dept is amazing. Alex and the team does quality work and in a timely manner much faster than the marine industry standards. EXCEPTIONAL!!!

First let me say i am very difficult to work with and very picky. I can frustrate even the most seasoned salesman. Called southtown and Tod ansewers the phone. From the start he was very honest and answered all my question truthfully without putting down other brands or dealers. Great Customer service is an understatement. They go above and beyond to both earn and keep your business. If you are in the marked for a new boat and want the best customer service around with an honest sales team....Check these guys out. You wont be disappointed.

I have always had great experiences with the guys at Southtown. Everyone there is pretty laid back, but very professional. The service work on my boat has always been impeccable and the prices on their merchandise are great. I recommend this place to all my friends.

Excellent experience with the crew! Cameron took care of us and got my family on the lake as soon as possible. Excellent Customer service and attention to convenience!

Wasted my afternoon. Arranged a test drive with Josh at Mountain Island Lake. I later spoke to Cameron whom I had met at the shop when I originally looked at the boat. He confirmed that I should be at Mountain Island at 4:30. While I was on the way there Cameron texted an address at Lake Wylie. So instead I made my way there. I then find out that the boat was indeed at Mountain Island. I am not sure why this happened but I am not satisfied with the explanation that it was a miscommunication.

Southtown is great. Bought the boat from them in May. Very helpful. Had some problems with the title and registration process. I later in the summer Scratched my gelcoat on the boat pretty bad and took it back for winterization and had the gel repaired while it was there. Was very pleased with the work done on the gelcoat. I couldn’t see any trace that there had once been a scratch. Great gelcoat guy.

They stayed late Saturday for me to pick up my boat, thank you!

These guys ROCK! No hassle and I was a HUGE MasterCraft guy before I met the crew at SouthTown and drove a Supra! I will never own or deal with another boat dealer. The service after the sale was just as good. The boat is always returned to my lift full of gas and CLEAN as the day I bought it. Talk to the rest of the clowns in town and then come see the crew at SouthTown. Check out how they support the community too.... Not just here to make a dollar. #SupraFreak

Guys are top notch. Have purchased 3 boats from Southtown and have enjoyed dealing with them every time. Great store and pro shop. Service department is one of the best around the charlotte area.

This place rocks. Have loved being a part of the wakeboard team. Check out fire in the core!!!

We recently purchased a boat from Southtown and had a great experience. Cameron spent time with us to figure out what we needed and brought a boat to us on the lake to test drive. Would reccomend Southtown to anyone who is in the market for a new ski/wake boat.

Question: How many perfect 5-Star reviews can a boat dealer get?Answer: All of them!!!Weve just purchased our 7th boat in our life and the 2nd Supra from Southtown. I wish I could have purchased the previous 5 from Southtown also. They are such pros. Here is whats different about them;Good inventoryGreat ProductsKnowledgeable staffFriendly peopleHonest businessNo pressureThese folks love what they do and it shows. You will not find a finer group of folks with such high standards in the business.Thank you Danny, Josh, Cameron and the whole team at Southtown.See yall on the water in our new SA

Great gelcoat repair job!

Parts/services department was great - very helpful!

My experience with Southtown Watersports has been first class, from the first email question up until my first issue!! Every aspect has been handled with the highest level of customer service which has delivered total customer satisfaction!! I done business with other boat dealerships in the area and this was by far the best experience! Every aspect of the process was professional, efficient, and timely! Josh took the time to answer all of my questions and make sure I received a fair deal. I would refer any of my friends or family to Southtown and Josh!The guys in Parts and Service were also great!! I would highly recommend doing business with Southtown Watersoprts for all of your boating and watersports needs.... Great people to do business with!!

Not the best service got the boat out to test drive and was out of gas then boat didnt run well at all