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Best Auto Repair 2
9611 Idlewild Rd, Charlotte, NC 28227, United States
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Best Auto Repair 2
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Er
Review №1

I thought my ac was dead. They could have bilked me for a $1000. But it turned out to be just s loose valve and they charged it up.... Was only about $68 bucks. They have done other jobs for me for a fair price. They were very fast as well.

Ke
Review №2

A great mechanic is hard to find so when you do you hang on for dear life!

Ed
Review №3

I want to congratulate this shop for outstanding services.. the whole staff are honest and works very well BEST AUTO REPAIR Indeed highly recommend this place!!!!

Er
Review №4

Nice ppl. Fast and good pricing

Fe
Review №5

I love this shop

Me
Review №6

They are awesome! We first showed up no appointment in a bit of a panic on Saturday 8/31. They were closing up but they still were kind enough to come and check out the car for me quick to ease my mind that the issue I was having would not cause damage and I would be able to make it home with my family safely. They said I could come back Tuesday 9/3 after the Holiday which I was happy to do. Great Customer service even when I wasnt yet a customer.

Ch
Review №7

I was highly disappointed with the sercive this time. I have been here 4 times and paid over $550 for a simple coil issue. My check engine light came on and I was told that it was coil number 2. I was called and told $295 for the coil and tune up. As soon as I went up the road, the check engine light came back on and then I was told that it read coil mumber 4 which was an additional $50. I was able to ride it down to the light and when I came back, it was smoke coming from under the hood and I was told that it was normal. Well, the smoke was still coming from under the hood days later and it was a huge puddle from wherever I parked my vehicle. This has never been a problem for me. The check engine light came back on the day after I left the shop so I was on my way back in the day after Thanksgiving with a smoky car with check engine light. At this point, I got the owner involved. He showed me what the problem was but he had to find the pieces and that he needed some time after lunch. He never called and I ended up calling several times, to no avail. I showed up in person after going for a second opinion at another shop. The other shop stated that it eas the valve cover and showed me all the leaking oil. I came back to this shop to let the owner know that I did not need the pieces he was looking for and it was the valve cover He told me that wasnt the issue but ehrn he took it to the back, he told me exactly what the other guy said. I figured he would try to work with me since I had already spent $350 with getting a tune up that was not needed and leaking that only started after the tune up. The only thing that was needed was the coils. To reduce this story, I ended up paying over $550 for a simple fix. It was funny because another lady came in with a male because her car was shaking with check engine light and when they used the machine, he had a coil number too and they told her she needed a tune up. They both started laughing because they recently had a tune up and the guy did not know how to address their questions and the front desk receptionist had to get the owner. They are trying to get everyone to pay for a tune up when that is not the issue. The best advice I can give if you visit this place is not to come alone (like I did) but have a male with you that know something about cars, get a diagnosis somewhere else and just have them fix it here with the problem already known and speak directly with the owner because he knows (a little more) than the inexperienced mechanics here. Women beware! It is a lesson learned for me! Oh, I forgot to mentioned that the lady at the front desk knows just as much as I know about cars (NOTHING)!

He
Review №8

Great people and service. Came in to get a tire patched and it took no time at all. Ill use them in the future, no hesitation.

La
Review №9

This is the best auto shop ever. The whole staff us great!! Prices are the best in the city. And the work is the best. They truly earn their name. I will always come here

Ro
Review №10

These guys are very good at what they do I would recommend them as one of the best mechanic shops in Charlotte.

Al
Review №11

Great service, honest and professional.

Ch
Review №12

Experience didnt start off the best. Had to spend some time and money to get around the situation that was because of them breaking off one of our parts. After whats said and done they at least tried to fix and better the situation, but I cannot say they handled the issue at hand well...

Ro
Review №13

Good work.

Do
Review №14

Extremely awesome 👍😊 auto shop safe for women who dont want to be ripped off VERY HONEST AND SWEET PEOPLE

Ev
Review №15

Carlos is awesome and a fair mechanic

Ke
Review №16

Nice shop, 😎

An
Review №17

The best service ever!! And great prices!

Le
Review №18

Great auto mechanic shop nice people great service and reasonable prices

Ju
Review №19

Very nice people!

TH
Review №20

Good work by mechanics. No curb appeal, no customer comfort.

Ma
Review №21

Very good

Pa
Review №22

Good prices and very nice people.

Re
Review №23

Very friendly atmosphere with the employees working at this service station fast service one problem misleading sign on the front of the building thinking Im at one station for service and it winds up being another I want a pair more than I expected to pay for oil change but it was well worth the conversation with the guys that works there doing my weight

Ro
Review №24

Awesome team men of Integrity

Ma
Review №25

Trustworthy!

An
Review №26

They never keep me long

Ji
Review №27

Got service without waiting

Hu
Review №28

Very friendly people

Kl
Review №29

Good service.Excellent mechanics.Fair price.I feel safe with the services provided.

Ud
Review №30

The service is very good, affordable prices.

Si
Review №31

My favorite workshop. 🙂

Information
2 Photos
31 Comments
4.6 Rating
  • Address:9611 Idlewild Rd, Charlotte, NC 28227, United States
  • Phone:+1 704-900-5505
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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