Been dealing with these guys for 8 + years. Was told they had the bumper I needed in stock. Arrived at a good time when it wasnt busy. Took about an hour and finally I asked chip about it and he told me they couldnt find it. I understand inventory is off. But the fact that I had waited for an answer and never got one till I asked was the frustrating part. Chip could work on his people skills.

Good service and products.Fair prices also

My family orders from here frequently and recommended this place to me for a rear bumper however the new manager who recently started named chip provided a horrible customer service experience, from him having a line of people in the lobby during covid and taking more than 5 calls at once while the line grew longer . Once finally my turn he asked what was needed and asked for my contact information he also informed me to contact him later that day which I did . Speaking with another person he confirmed that chip had not placed my order but saved my information. I went today to pay for the bumper and it was chip who first said he did not have my information but then after finding it confirmed he had no bumpers in stock. I recommend send chip back to where he came from or actually let him go as this maybe why he left the first store. Other rep is Rick. I will also be sending an email because chip did not want to provided me higher up contact information when asked because “he’s the manager” every manager has a boss. My brother will also be calling and I would love for the same service to be provided and if not media will have a ball with the story I will provide if women are treated differently when it comes to cars. EDIT - Rick showed me great customer service over the phone I appreciate him for that he provided timing of when the part should be in. Very correct and upfront thanks Rick, I still dislike chip

The crew here were quick to help. I have a 99 gmc k1500 and I never have a problem getting my parts. Thnx

Have only had good experiences with CertiFit. Right parts. Great price

I called to see if they had a part available for me they told me yes on the phone. I ask could I put it on hold until I get there they told me I dont have to. When I arrived they told me it will be out shortly. I waited 10 minutes, for them to tell me that the part is not available. Not only that I drove 45 minutes just for them to tell me they didnt have it.

Best place around to get auto body parts. Easy to get to, prices are very reasonable

Cant beat the price, even if ya have to tweek it to fit.

Really slow on customer service. And parts never arrive, terrible place to deal with and buy parts from.

Easy to get to right off I-85. Good prices fast service. Big inventory.

Great service and great prices.i recommend 👌

Didnt happen once but twice. Have called ahead of time to pick up parts which they said they had. When I got there they couldnt find it and in the end told me they dont have it. And I am from hickory nc. I will never come back

These people were great! Great customer service, didnt have any problem exchanging a part or returning a part. They had everything I needed with good prices also.

Always polite, quick and with the right parts. Thank You Nick

Dont go there waste of your time

Good little restaurant, was surprised when we arrived and saw it was as small and quaint as it was. Staff was awesome and loved the radio station they had going!!! #odjdotlife #goodfood #fulltime #food #gotz2try #photocreationsphotography

Service slow told they do not take American express but they where no sign stating that

Awesome prices for car parts!! The only place I buy car parts from!

Very slow service. Parts dont fit too good. Very disappointed.

Need more help on front desk

They had what I needed that kept everyone socially distance and they were quick and straight to the point

This conversation was with Ashley... your customer service skills are atrocious! ( and Im being kind) ....(ME - I want to know if you have a 2002 hood in stock...(ashley- no, I dont see any in stock right now. --then silence) ---My answer- I wanted to buy a part you dont have on the shelf.,I Got that. Then total silence again,...... can I order one?...Reply well it could take 2 weeks or even more to get one ,..Can I order one? ,...(Ashley- ---- waiting, waiting, waiting -NO ANSWER AGAIN...So I said...well I guess Ill have to call back to see when get one? (Ashley) yea ....REALLY?

Very great company we were able to get in and out with a matter of minutes the sales team was very smart and enjoyable to be around. In order to do it to get the correct parts You must talk to a salesman first

The guy at the front desk was really helpful and thorough I dont remember his name but his initials are NN very good employee

Great place for purchasing car parts, you can choose between oea or aftermarket brands

Great distribution center for all your car part needs. Service was prompt and staff was very helpful and welcoming. Price points are very fair. Will definitely recommend.

The new manager is very rude

Call ahead to make sure they have it. Cant beat the prices.

Good prices good parts (side note i have got damaged parts b4 but they will make it right)

I COULD NOT BELEIVE THAT THEY HAD PARTS FOR A 2014 TACOMA AND AT A VERY GOOD PRICE. THEIR COSTUMER SERVICE IS GREAT. LOOKING FORWARD TO DOING MORE BUSINESS WITH THEM.

Great brick and mortar source for after market oem parts.

Nate is awesome he will take car of you.great job.

This place sells parts that are intended to replace the factory parts. Since these parts are made not by the same manufacturer that made the original part, the replacement parts need some adjustments. Overall, the quality is good for the price. Be sure to check for damage on the parts, especially the hoods. The corners are often bent.

I buy and sell cars. Sometimes this place is cheaper than a junk yard and I dont have to go and pull a part and deal with the dirt. Good quality stuff to..

This time they were fast and well organized.

Great deals on brand new body parts! Polite and fast; I was in and out withing 5 minutes.

Great place to get affordable car parts. Fast and friendly service.

Nice & organized place to buy Auto parts...its a little hard to find the location.

Lots of good parts in stock. Just call before you go and they will make sure they have it before you make the trip.

Very slow service

A good selection of auto parts and a fast friendly staff seems like a well run business

Great place to buy new car parts!been here many times and never experienced a problem!keep up the good work!

New body parts at a great price.

#Waitinline FOREVER, because they were understaffed but thier. Workers were still decent under unneeded pressure.

Service was not what I expected,Called one person says we have the parts but what class is the vehicle,I called back that person said they had no parts and then recanted.

Great pricesFriendly staff

I called three times over the course of a couple months for a specific bumper and every time I was told it was in stock. Finally on the third time I asked for them to hold it for me under my name and drove 30 miles or so to see them and pick up. It turns out after waiting for 30 minutes they did not have the bumper and was left with zero recourse (perhaps ordering from another warehouse). Very disappointing and leads me to not do further business with them at this time.

Hood and fender came in totaled.Never sent new parts back out.Tried to give me a 10% discount on these salvage parts.Never received my new hood or fender.

Great prices and fast friendly service.

Fast, friendly and professional...I got exactly what I needed.

Tried calling twice and was hung up on. Unless you come in they dont care about your business I guess.

Price cant be beat parts fit pretty good

Good parts place

Good all around, fast, helpful, frendly.and cant beat the money u will save.

Nick will take good care of you.

It is good and they have good prices and variety I recommend it

Great place to get parts service is also great

Great place for replacement parts. The waiting time is long tho

Good customer service great prices

When you go there make surr you got time and is not bath in there

Customer service was weak.They had me waiting almost a freaking hour before I received my parts up front. Prices are OK but customer service and pick up time need work.

Great aftermarket car parts good prices

They didnt wait time on getting the part we needed

Nick was great, going back to See him today

Great parts at a great price

Like always great service and friendly guys.

I didnt know this place existed,now that I do,will not go any where else for car body parts.Great Service Personel.

Best place for auto body parts!

Certifit is the best for low priced car body parts!

Cheap auto body parts

Hate these people! Youll always be put on hold and the customer service sucks!

Fast service, cheap prices

Have all types of parts service great

Friendly staff! Jeff is awsome!

Jeff knows his parts, no one can beat there prices, cheapest prices

Has a large variety of cars but you have know how to get the part you want .because you are going to take it out yourself

Good place and service

Website doesnt work

Good prices for aftermarket parts!

Good new parts at a good price

Great place to buy new parts

Excellent. Services thanks you

Inventory seems to always be off.

Called to check stock on a headlight assembly, was told they had it. Drove 35 miles only to have them tell me their inventory was off. Not a very good first impression.

Good very good

Worst customers service ever over the phone these people are rude only way to talk to them is by yelling back at them

Good like always

Very professional

Not a long wait time and they have great service

Very helpful

Nice friendly staff

Great Service!

Great replacement body parts

Returning unused parts is nearly impossible. The manager made no sense. It was a waist of time...

Poor service not very knowledgable

Customer service and price

Inexpensive parts that fit

Ive been using this place for years!

Affordable crash parts

Tell nick designer sent you