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Towne Square Jewelers
429 W Lincoln Ave, Charleston, IL 61920, United States
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Towne Square Jewelers
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Pa
Review №1

I usually dread going to jewelry stores because I feel looked down on by the people who work there. BUT Towne Square Jewelers was a completely different story! The employees there are so down to Earth and know their stuff! Plus they got my wedding ring done almost a month earlier than they had originally planned. Which was fantastic for me, because that’s just one more thing crossed off of my busy wedding planning list! One less thing to worry about.Also, I haven’t had too much time to look at it, but from what I saw, their jewelry selection is so unique! They have amazing classy pieces, but also really cool modern pieces that I’ve never seen before! I will definitely be telling my (soon-to-be) husband to shop there for anniversaries in the future!

Ba
Review №2

This place is great! They were super helpful to my fiancé finding the perfect ring! I received a goodie bag with awesome stuff and got my ring back from being sized so quickly!! Highly recommend. Oh and I LOVE my ring!

Ro
Review №3

I went to Towne Square Jewelers to have a pavé diamond replaced on a special ring. The entire experience was great from dropping it off and feeling secure about leaving it, to the pick up and they offered to clean my other rings. Friendly & helpful staff with gorgeous jewelry to choose from as well. And it wasn’t outrageously priced for the repair either. Great local business.

Da
Review №4

I came back year after year for unique jewelry and outstanding staff

La
Review №5

My favorite jeweler! I love going in here! I love that I can make a wish list for my husband!

Mi
Review №6

Amazing service! Quality workmanship. Good price on the repair I received. Highly recommend.

Ra
Review №7

Went in to have some necklaces engraved in the young lady was so helpful in price was great ..Bought 2 bracelets to it was a great experience..

Sa
Review №8

I broke my ring on concrete & with years of wear working with animals and they repaired & polished to exactly what it looked like when I bought it. Haven’t seen it look this good in years. 1000% Satisfied!! Thank you!!

De
Review №9

We are so blessed to have such a quality jewelry store in our community. Great staff and service!

Be
Review №10

Beautiful place. Amazing staff. You can stop by anytime to get your ring cleaned for FREE 😁

Ju
Review №11

Awesome customer service! My girlfriend couldnt be more pleased with the selection of jewelry!

Ma
Review №12

Love Towne Square Jewelers! They have excellent customer service and go the extra mile to make sure youre satisfied with their work. Beautiful selection of jewelry too.

To
Review №13

Came in for a Mother’s Day gift. Staff was extremely helpful! Will definitely come back!

Ma
Review №14

My experience with Trust Town Square Jewelers has always been positive. I feel they have high quality merchandise & do quality work on jewelry repairs. I would definitely recommend them for any jewelry needs.

Ga
Review №15

Staff very helpful and explained in detail repairs. Nice to have in writing changes requested and detailed costs.

Cu
Review №16

The girls were so nice helped me find an engagement ring for my fiance service was excellent. They had everything I wanted in my price point

Sc
Review №17

These guys are the best!!! Always take the best care of me and the products are first class

Vi
Review №18

My jewelry is beautiful!! Terry and the staff were very friendly and they know what they are doing. We have purchased a few pieces of jewelry from Towne Square Jewelers over the years and continue to have it looked after even though we’ve moved to Florida. We are always pleased with the service.Thank you for working us in your schedule on our short visit.Terry and Vicki Watson

Ja
Review №19

Towne Square Jewelers turned a family heirloom diamond into my dream ring. Working together, they created exactly what my husband and I had envisioned. It was a great experience from the start - we were especially fascinated by the 3D model that I could try on to make sure it was perfect before the design went to mold. THANKS Terry & Everyone at Towne Square Jewelers!

Ch
Review №20

Terry did an absolutely wonderful job redesigning my wedding ring. It turned out better than I ever expected. Thank you Terry!! 😃

Ro
Review №21

My wife and I have bought several items here. Every time the customer service was excellent and went about and beyond our expectations!!!

da
Review №22

Town Square Jewelers is a highly qualified Jewelery store with an impeccable reputation for great service. I have been a customer for more then 40 years. They have never failed to exceed my expectations. I highly recommend this establishment. You will not be disappointed.

de
Review №23

Great service, wonderful items, super sales staff!!! Just a terrific experience!!

Ol
Review №24

Towne square jeweler has been nothing but amazing! From the moment my husband picked out my engagement ring. To simply helping me pick out some day to day jeweler to wear. I would recommended them over and over as the best jewelers around!

Na
Review №25

The TSJ team always makes our visit so easy and FUN!!

Vi
Review №26

Towne Square Jewelers always make repairs easy. They do quality work and finished over a week early

Ch
Review №27

Great customer service. Love that they have in house jewelry repair. Friendly staff.

Ca
Review №28

Janelle and Elena are the absolute best. I always have impeccable service from them. I drive from Indiana for all my jewelry needs because I trust the girls Towne Square so much.

JB
Review №29

I have had several rings sized or repaired. Their service is exceptional! Very prompt and the staff is very friendly and helpful. I also had a diamond re-set in a new setting and it is beautiful! I would highly recommend Towne Square Jewelers.

BE
Review №30

Highly customized and friendly service. Found everything I needed to make the occasion special.

Co
Review №31

Always an amazing experience here! The girls really know what they are talking about and will help guide you in the right direction for anything you are looking for! I would recommend town square for any jewelry wants, needs, and repairs!

Je
Review №32

Towne SquareJewelers helped me purchase a lovely Pandora Bracelet charm, and wrapped it beautifully in time for my mother-in-law’s Birthday!We are so thankful for their thoughtful and timely service.

Mi
Review №33

Today was my first time ever being in the store. Madeline was wonderful! She was very knowledgeable and polite. I love supporting local and my experience today definitely makes this my new favorite jewelry store!

DA
Review №34

The service is always top notch. The staff is always friendly and treats us like family. 😊

Mk
Review №35

All three ladies were extremely helpful!

Ni
Review №36

Absolutely love their customer service. Extremely friendly. Great prices and great inventory. Will continue to be my go to jeweler.

Tr
Review №37

Amazing store, staff, and selection for all of your jewelry needs. They have everything for every occasion and will work with your budget. Their staff is great to work with and extremely friendly.

Lo
Review №38

Towne square jewelers has always been where I go for my fine jewelry needs for over 30 years. Terry and his staff are always so helpful and pleasant. Ive never had a bad experience or been unhappy with any of my jewelry purchases or repairs.

Ka
Review №39

Elena, Janelle and Terry were so kind and caring while repairing and appraising my ring. The quality of service they provide is top notch!

le
Review №40

Excellent service! Friendly, reliable, and quick turnaround. Will certainly recommend them. Location could not be more convenient! I look forward to going back!

Cy
Review №41

Towners Square Jewelers done a beautiful job on my diamonds with a new modern look.Thank you Terry so much!

Se
Review №42

I’ve used Towne Square almost exclusively for jewelry purchases over the years. I’ve always been impressed with their knowledge in the field and their selection. Also? Elena is a stone cold fox. Would highly recommend.

de
Review №43

Very helpful and knowledgeable staff. I had a ring designed there 20 years ago and lost the diamond. Got the diamond replaced and the ring looks fabulous!

Ni
Review №44

Super helpful. Great price. Quick turn-around time. They fixed my bracelet better than it was when I bought it. Highly recommend. Will continue to use in the future.

Pa
Review №45

Great people and beautiful jewelry. Highly recommend!

Ca
Review №46

Excellent customer service! I will definitely be back!

Ca
Review №47

The people there are extremely nice and helpful, and helped me get exactly what I wanted. Definitely recommend!

Kr
Review №48

Great service and friendly employees. Beautiful selection of jewelry.

De
Review №49

Very pleased with my experience at Towne Square Jewelers! Very friendly and fast service on a repair.

Sh
Review №50

Very knowledgeable, helpful folks. I love going there! They have repaired and cleaned many jewelry pieces and they were like new after they were done! Janelle is very tuned to my taste and never fails to help me find something I cant live without!

Ni
Review №51

The welcoming staff, quick turn around on the work, and stunning craftsmanship they put out is why my family returns regularly! Local company and the ability to support our town! Wouldn’t go anywhere else!

Er
Review №52

They are always so friendly, great service, and super knowledgeable about their product! Cant ask for much more than that!

Ma
Review №53

Great service. I trust them with my diamonds which speaks volumes.

mi
Review №54

They are the best! Thanks for always having exactly what I’m looking for!

Ca
Review №55

Towne Square Jewelers has always provided the best service; from handcrafting my diamond earrings to the repair of my diamond rings. They will always be my preferred jeweler.

An
Review №56

Me and my hubby decided to re-do our floors, and I bent the prongs on my beautiful ring trying to use the tile cutter ( I am not a flooring specialist haha). I was in hysterics because I feared due to the current State restrictions, they were unavailable, I couldn’t get my ring fixed. I sent a message online and INSTANTLY got a response that they could help me. I brought it in the following day. They tightened everything up, for a great price.... but I am super OCD and I need my ring to be absolutely perfect. I noticed there was a slight catching and bend in a prong. She was super helpful and took it back to have the jeweler work in it. A few days later, my ring was ready. Again I noticed some slight variation on the prong. They took it back in, adjusted it, and the jeweler himself brought it out to me. I was so happy. It looked perfect, and the staff was so polite to me, even though I had many requests. I love this place, and definitely recommend it to everyone I know!!!

Ma
Review №57

Customer service was amazing!! They were able to offer me a wide selection of price points and allowed me to choose what worked for me. The process was smooth and enjoyable. Definitely recommendUpdated: Once again they knocked it out of the park with customer service and speed. Dropped off our wedding band to get it soldered to the engagement ring and it looks amazing! And they got it done quickly.

Ke
Review №58

Always helpful, knowledgeable employees and they do beautiful work.

La
Review №59

Fantastic customer service. Welcoming atmosphere, no pushy sales. Did a wonderful job on my repair.

Ka
Review №60

Went in to get an antique ring resized . It was ready much faster than expected & the ring turned out beautifully!

Sa
Review №61

The customer service was absolutely amazing. They were easy to conversate with and had no problem with any of my requests. I will be back

Ma
Review №62

I needed a head replacement on my wedding set. On the advice of two different friends I came to Towne Square Jewelers. I was so pleased with the help and guidance I received from the staff! The ring was done in a short amount of time and I am so pleased with the results! I would highly recommend them to my other friends now!

Ro
Review №63

This is my favorite place to be. I love to look around and look at all the new merchandise. When you walk through the door you are greeted by name and that is very uncommon. The staff are all knowledgeable about the products. I also like to look at the custom work that Terry has made. I also walked in the store one day looking for an emerald cut good quality diamond for a pendant and he opened up a book with loose stones and I found the perfect diamond. Terry custom made the mount for the stone and it was perfect.

Ja
Review №64

Everybody was so helpful and nice!! I called earlier in the morning to see if they had the ring I needed exchanged and they pulled and held it for me until I could get there. All the workers were super helpful in telling me what they like best and were upfront with pricing. Will definitely be going back for any more jewelry needs!

Te
Review №65

The young lady who waited on me, was outstanding. She helped me and listened to what my needs were. The prices were very reasonable. Town Square Jewelry and Terry Davis have always been a large part of our community. Thank you!

Am
Review №66

Had my repair done within 24 hours and my ring looks like brand new again. So glad to have someplace local to take care of my wedding ring instead of having to take a chance on shipping it somewhere.

To
Review №67

Amazing customer service!!

Ma
Review №68

Very friendly and enjoyable experience. I had a pretty old watch and they were able to fix it. The best part was the conversation while they fixed it. I am new to the area and each employee plus the owner really cared about that and made me feel so welcome. Just good people who care about customer service.

Na
Review №69

I always have a very pleasant experience in your jewelry store. Terry was so patient and helpful today. The ladies were very nice and cleaned my rings for me. Its a beautiful store and we are fortunate to have it in our community!

Me
Review №70

The staff to Towne Square Jewelers are so helpful and professional. Thanks for all your help!

De
Review №71

Absolutely wonderful place to go!The best people, prices & work.Thank You Sooo Much!!!

An
Review №72

Every time I bring a watch on for service (strap change, link addition, battery, etc) they do great work. Always professional, courteous and quick.

Al
Review №73

Friendly staff and good selection. I always feel welcome and comfortable and end up walking out with something I love. Will be coming back many times.

Pe
Review №74

Great service, very knowledgeable. I would for sure reccomend you.

Do
Review №75

Janelle was wonderful I had lost the middle piece out of my ring that I had purchased there several years ago she didn’t know if they could do anything but she would check to see. I found the piece I had lost took it in on Tuesday and they had it ready for pickup in 2 days. It looks brand new again. I can’t thank them enough.

De
Review №76

My fiance and I went to towne square to pick out our wedding bands. Janelle helped us. There was a wonderful selection, and Janelle was knowledgeable on ALL of them! She helped us pick out what was going to work best for us and wasnt pushy at all. Such a wonderful experience. Would definitely recommend shopping here and working with Janelle.

Ti
Review №77

LiliAnna and I had a wonderful time shopping and visiting with all the girls at Towne Square Jewelers today! So many beautiful and Sparkling things to see. Highly recommend stopping in. They have wish lists you can make too!

Ka
Review №78

TSJ has always served me and my family very well. They are friendly and knowledgeable. I appreciate having a local jeweler who knows his stuff. They have beautiful inventory! I am happy with them; I will shop there again and I would recommend to a friend!

Be
Review №79

All the staff are knowledgeable and enthusiastic. I went into the store to have a piece of my mothers jewelry changed into something I could wear on a daily basis. Janelle (creative genius) and another staff member I did not get her name, spent at least 1 hour drawing designs and looking through catalogs trying to narrow down what I would like. I had no idea what I wanted. I left the store excited about the possibilities. The outcome was perfect. Thanks to everyone who had a hand in me being able to keep my mother close everyday.

Dr
Review №80

Just attended an special one day estate sale event and the selection of beautiful jewelry was incredible.The staff at Towne Jewelry are always very knowledgeable and the prices of these once in a lifetime pieces were reasonable and well below appraisal prices. Don’t miss this event next year.

Ka
Review №81

As always I was greeted with welcoming smiles and hellos. Eleana was great as always... she knows my style. Love this jewelry store! It’s my go to store for specialty pieces.

Ga
Review №82

Very friendly staff!! The store is a bit pricey.

Ja
Review №83

Been shopping there for years. The quality is exceptional, but the services is equal! They go out of their way to get you the best quality item that fits into your budget. Later or small budget..... Makes no difference in the service. The automation of their records is incredibly helpful from trading up to insurance. Terry and staff are the best!!!

Ta
Review №84

Although I did not purchase the ring at this store, the fixed my ring when a small stone fell out in the side. The associate was incredibly kind and walked me through the process as well as each cost. They also cleaned my ring!

Li
Review №85

Great service and attention to detail! Absolutely beautiful jewelry and gem choices!

lo
Review №86

The most polite and personal group of individuals I have ever met. I highly recommend

Ed
Review №87

Very accommodating and patient. We had some repair and earring jackets ordered in December. We left for Florida befor work was done or order in. Held items till we returned in June. Will not go any place else. Consider Terry a friend.

Ja
Review №88

Staff is very friendly, very very knowledgeable, and just help you to find or get what you need even if that does not mean the sale for them. I love this place!

Le
Review №89

This store is amazing, we have always received impeccable service. The quality and variety of the products never disappoint. We feel very blessed to have this local business.

Li
Review №90

TSJ repaired my 10 year-old engagement/wedding ring set and it looks like brand new! Price and completion time both seemed reasonable. Staff were friendly too.

De
Review №91

If youre thinking of updating an old ring into something spectacular, while using the existing stones and maybe an empty setting thats collecting dust in your jewelry box, but youre really not a jewelry person and walking into a beautiful sparkly, glittering store will only prove a waste of time because they couldnt possibly produce a really gorgeous ring on your budget, that would make you so happy that you actually walked in that door, you need to see Elena. She will make your jewelry dreams come true without spending a fortune. Shes got an easy, very creative, no pressure style with the end goal of making the customer happy with or without a purchase. Thank you Elena and Towne Square Jewelers!

Sa
Review №92

I am very pleased with the results of my ring. It looks brand new! I will definitely return in the future.

Di
Review №93

This is a great place to go to get an engagement ring or any jewelry of any kind. The staff is extremely friendly and help you get what you want. You get more of a personal touch here than you would at a big chain jewelry store. I would highly recommend Towne Square Jewelers

Pe
Review №94

Very kind & informative. I had a ring sized & it was quick & it was gorgeous when I picked it up! Would suggest to any of my family & friends.

Ki
Review №95

Always excellent options and service!

Ja
Review №96

OMG - All the jewelry is fabulous and the people are so helpful and friendly! Ive treated myself to something special here, thanks to their lay-away program. Their fine jewelry collection is really special - lots of classic and contemporary pieces. If youre looking for a gift for a special occasion, start here! Youll be glad you did!

Ji
Review №97

Great service! Nicest associates I have ever had the pleasure of dealing with. Helped me immensely!

Mi
Review №98

Both sales ladies were very professional and extremely polite. Made this experience very easy and enjoyable. Will definitely be back to see them again:)

Ma
Review №99

All the girls are very sweet and knowlegable. Everything looks good.I will come back again. Jane

Di
Review №100

The ladies were always kind, accommodating, and professional. They called to let me know my ring had been sized and was ready for my pickup before the date I was originally given. They were wonderful.

Information
23 Photos
100 Comments
5 Rating
  • Address:429 W Lincoln Ave, Charleston, IL 61920, United States
  • Site:http://www.townesquarejewelers.com/
  • Phone:+1 217-348-8340
Categories
  • Gift shop
  • Diamond dealer
  • Jewelry store
  • Jewelry engraver
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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