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Re-New Cabinets, LLC
6503 W Frye Rd #1, Chandler, AZ 85226, United States
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Re-New Cabinets, LLC
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Ga
Review №1

I always wanted to renovate the kitchen especially since the house has an open floor plan. I did some research starting in Better Business Bureau and Re-New Cabinets LLC. was the leader with excellent reviews and very few 1-star reviews so I reached out late Friday afternoon and received a call on Saturday. They recommended we come down to their showroom which is rare in most cabinet companies. Although my boyfriend was hesitant and wanted other bids, I knew after meeting Joe (salesman) and Arlette, the size of their showroom and options we were extremely impressed and did not need check out other options. I immediate felt the trust you have in a partnership not just being another customer.The next Monday, Joe was at the house to review the kitchen, bar and laundry room since all cabinets would be re-faced. Soon after that Robert and Joe came to get the dimensions and we did alter the design with little or no question. Very flexible and extremely professional. Also, Arlette and Emily always keep me informed. Once again Joe came up the house to provide an alter cabinet door which was outstanding and provided me the option at not cost. Ecstatic!!Re-new and myself were very much in line with the timeline and recommended an outstanding Tile company too since I had to change the current floor, Dem’s Tile LLC (outstanding). I felt like I hit the jackpot having a great partnership with Re-New and now them recommending an outstanding tile company that provided the same professionalism and extraordinary work.Everything was on time; Manny arrived as planned and had to perform some custom work to accommodate the new appliances without hesitation. Manny is extremely focused on the attention to detail and very professional. Manny treated my house like his own, spent hours to make sure his accomplishments for the day were met and cleaned every night before leaving. Always kept me up to date with the next day’s objectives. The installation work was amazing.The kitchen looks outrageous! It is like night and day difference and beyond what we could image. I once had kitchen cabinets now when I look around it looks like custom furniture. Exquisite even my boyfriend can’t get over how great the cabinets look. Thank you, Re-New Cabinets Robert & Arlette, Joe and Manny and all others that made this a success!

De
Review №2

This review is long overdue. We got our kitchen cabinets refaced in March of 2020. I honestly was waiting for something to go wrong and then see how Re-New Cabinets would respond. BUT, nothing has gone wrong, nothing has broken, peeled, or cracked. So now I will write this review of our experience. We were very impressed during our meeting with Robert and Arlette, their honesty, outstanding customer service and overall generosity speaks volumes about who they are and their family owned business. Our oak cabinets are 30+ years old, but the boxes were in excellent condition...so we decided to go with refacing them instead of purchasing new cabinets. After we got our quote, Arlette told us that they would wait to hear from us if we wanted to move forward and that they would not call us (they didnt want to be a bother). And thats exactly what happened we didnt hear from them until we were ready to go-ahead. After deciding to move forward, our installation date was pushed back just a bit because of the pandemic...which we totally understood. Robert and Arlette continued to communicate with us at all times. Upon their arrival everyday, the kitchen was taped off from the rest of the house and before they left for the day - all their supplies, tools, etc were cleaned up and put away so we could still function in our home. Alfonso and his team were polite, courteous and professional. Upon completion of the project I did have a concern about one of the footboards...I let Arlette know and she said it would be taken care of right away, and it was. I would highly recommend this company to anyone wanting cabinet refacing. They werent pushy, greedy or rude. We mattered to them. They take pride in their work and stand by their products. My mother in law is now getting her cabinets done and well be calling on them again when its time to do the bathrooms. Thank you again for everything.

Le
Review №3

I cannot say enough positive things about this amazing, family-run business!! What a find! Robert, Arlette, Joe, Emily and the whole install team work seamlessly together in a truly customer-centric, communicative manner, and are honestly a joy to do business with. From the moment I reached out with an inquiry until the day we wrapped the project, they were immediately responsive, service-oriented, professional and caring. It’s truly a delight to find such a good human-centered local business. And the results? WOW!! I love love love my kitchen now! It went from 90s and drab to cool, bright and inviting, at a fraction of the price of a total kitchen rehab. I would sincerely recommend them to anyone, and actually already have. Next up, our bathroom cabinets!

Da
Review №4

We just completed a renovation project of our kitchen, two bathrooms, and laundry room using Re-New Cabinets, LLC, and we could not be more pleased with the results. Congratulations to Arlette and Robert Lenzi for running such a fine company. They were very accommodating in completing the project with minimal intrusion in our daily lives. Mario, Homero, Enrique, and Julio are craftsmen who care greatly about doing a quality job. We would recommend Re-New Cabinets to anyone considering refacing their cabinets.

Br
Review №5

Re-New Cabinets, from start to finish, was outstanding. After years of waiting to do my kitchen over, I finally pulled the trigger and was extremely happy with Re-New.There was a quick response to my initial phone call, and a sales person (Joe) came to my home to discuss options. Picking out colors and designs in their showroom was easy and Arlette, Robert (owners) and Joe, were all involved at various points, in helping. When they needed to measure my kitchen, they came when they said they would. When providing me a timeline, they were accurate with no over-promising. The workers who showed up for the work came on time, were courteous and kind and completed each project on time. The finished product was exactly as I hoped it would be.I highly recommend Re-New! Everyone is amazing, honest, transparent and delivered. Great experience and super satisfied with process, cost, result.~Brenda Singleton

Hu
Review №6

An exceptional company that shows the quality of their work and professionalism with the work and service provided.Our kitchen looks amazing and completely brand new without having to re do it from scratch.We highly recommend Renew Cabinets. Robert and Arlett go out of their way in every aspect to full fill the customer expectations.

Ga
Review №7

I always wanted to renovate the kitchen especially since the house has an open floor plan. I did some research starting in Better Business Bureau and Re-New Cabinets LLC. was the leader with excellent reviews and very few 1-star reviews so I reached out late Friday afternoon and received a call on Saturday. They recommended we come down to their showroom which is rare in most cabinet companies. Although my boyfriend was hesitant and wanted other bids, I knew after meeting Joe (salesman) and Arlette, the size of their showroom and options we were extremely impressed and did not need check out other options. I immediate felt the trust you have in a partnership not just being another customer.That next Monday, Joe was at the house to review the kitchen, bar and laundry room since all cabinets would be re-faced. Soon after that Robert and Joe came to get the dimensions and we did alter the design with little or no question. Very flexible and extremely professional. Also, Arlette and Emily always keep me informed. Once again Joe came up the house to provide an alter cabinet door which was outstanding and provided me the option at not cost. Ecstatic!!Re-new and myself were very much in line with the timeline and recommended an outstanding Tile company too since I had to change the current floor, Dem’s Tile LLC (outstanding). I felt like I hit the jackpot having a great partnership with Re-New and now them recommending an outstanding tile company that provided the same professionalism and extraordinary work.Everything was on time; Manny arrived as planned and had to perform some custom work to accommodate the new appliances without hesitation. Manny is extremely focused on the attention to detail and very professional. Manny treated my house like his own, spent hours to make sure his accomplishments for the day were met and cleaned every night before leaving. Always kept me up to date with the next day’s objectives. The installation work was amazing.The kitchen looks outrageous! It is like night and day difference and beyond what we could image. I once had kitchen cabinets now when I look around it looks like custom furniture. Exquisite even my boyfriend can’t get over how great the cabinets look. Thank you, Re-New Cabinets Robert & Arlette, Joe and Manny and all others that made this a success!

Me
Review №8

My husband and I started the process of re-facing our kitchen a year ago, then Covid happened and we put it on hold. Once we decided to revisit our project Re-New was the first company we contacted back. They are extremely efficient in what they do. They had a record of our previous estimate and when we wanted to make a couple of modifications Robert came out right away. Once we decided to move forward the only slowdown was me, there were so many awesome options that I couldnt make up my mind. They helped me to narrow it down and walked me through making decisions one at a time. In the end I couldnt be more pleased! They are professional, thorough, friendly, and in general made it easy to do business with. They did exactly what I had expected and been promised. Anytime I called and left a message with Emily I always received a return call from Arlette. They stayed late for me to stop in after work and Joe met me at their showroom on a Saturday. We have had other remodel jobs at the house and not once was it as easy as Re-New made it. It was because of other companies I was afraid to take the plunge and get started with this. Not once in the past was a project started and finished on time. Homero showed up on time every morning and worked super hard ALL day to get it completed. I am so happy with my kitchen that I plan to have the cabinets in my bathroom re-faced in the future!

Li
Review №9

Re-New Cabinets recently completed refacing my kitchen cabinets and I couldn’t be happier with the job they did. From the initial consultation right through to the completion of the job the owners and the installers were so professional. Every day the installers cleaned up after themselves and their workmanship is outstanding.I highly recommend this company. I’m so impressed with them that I’ll be getting them back to do my laundry cabinets in the near future.

To
Review №10

I had my entire kitchen full of cabinets refaced. Robert (the owner) came to my house about 1 month prior to the job and took exact measurements, along with his shop foreman Joseph. They helped me pick out the style and eventually the color. When it came time for the work to be done, his men arrived as scheduled and went straight to work. There were no delays and all the materials seemed to be there. I expected it to take a full week, but to my surprise it was completed a full day early. Each and every day the men arrived on time, and at the end of the day, they completely cleaned up so I was able to still use my kitchen. The final project is just amazing. Id recommend Re-new cabinets to anyone!

Ri
Review №11

Our kitchen cabinets were just completed and we couldn’t be happier. The quality of the cabinets and drawers are top notch. Robert and Arlette at Re-New met all our requests and although there was some delay due to the pandemic, they kept us apprised of the situation and once started, our installer Pat, was here full days until the job was completed. Pat’s attention to detail and job knowledge was outstanding. We highly recommend Re-New for your kitchen makeovers!

te
Review №12

We used Re-New Cabinets after talking to several other companies. We chose Re-New cabinets as it is a family owned business with a relentless focus on customer service and satisfaction. Robert, the owner, has a strong knowledge of the business, and he was able to help us determine the right cabinets for our home. Robert provided us with several samples to ensure that we were happy with our selection and did not rush us through the process. Mario, our installer, was incredible. His attention to detail, work ethic, and discipline were outstanding. We worked at our house for 5 days straight and even missed part of Halloween with his kids to finish our kitchen. Arlette, the business manager, was also very professional and helpful. She always responded to my e-mails and phone calls and made the experience with Re-New very pleasurable. I would highly recommend Re-New cabinets for your home remodel! I would have posted pictures but we are still in the process of re-modeling.

Pa
Review №13

My experience with Re-New Cabinets has been an excellent one. Friendly, knowledgeable & a very courteous staff in their beautiful showroom. They were dependable & punctual. Fine workmanship to perfection & coordination on my project. Kudos to Robert & Arlette Lenzi. I would highly recommend.

Th
Review №14

We waited for years to start our kitchen remodel, and Re-New was the right choice. After getting two different quotes, we chose Re-New and couldnt be happier with their work and service.We were unsure what we wanted, just that we wanted the kitchen updated. We went to Re-News showroom as suggested. Not only were there were so many options, they were a great help with suggestions on color, quality, and new additions like the pull out shelves, knowledgeable in general about the materials we chose.We really appreciated their expertise in the field; they provided several helpful tips. Most importantly, were very happy with the outcome and quality. We have a kitchen that looks and feels like a new space, and we get to move in all over again.Everyone we worked with from Re-New were so nice and professional. Very happy we went with this local business.

Ca
Review №15

I hired Re-New Cabinets to reface my 1970’s cabinets. This company is amazing! They went above and beyond for my job! My cabinets weren’t centered with the stove and the microwave because the original stove was only 27”. Robert noticed that right off. He said we needed to move the upper cabinets 3” to left. When Mario and Gerardo took the upper cabinets down they basically fell apart. Mario took them to the shop and it was determined that they weren’t worth fixing. He made me all new upper cabinets at no charge! They made sure everything was top notch! Everyone I worked with, Robert, Arlette, Joe, Jackie, Mario, Gerardo, Patricio, and Demi, the tile guy, were very professional! I highly recommend Re-New Cabinets!

Ci
Review №16

I highly recommend Re-New. FromStart to finish was a great experience. They are friendly, experienced, and very knowledgeable. Great family owned business. 😍

Am
Review №17

We had a wonderful experience with this company! Alfonso was very meticulous in making sure that our cabinets were installed perfectly. We are very happy with the results. Great value for the price!

Ha
Review №18

NOTE: This review represents OUR personal experience. That of others may have some similarities or may be completely different.Most of the staff and ownership are friendly and helpful. And, while the cost was much more than anticipated, we were excited about effectively getting new cabinets without tearing out the old...and with what we believed would be a better finish than sanding and painting in place.But...That was where the positives ended. Inside the cabinets, 25% or more had drilled holes left unfilled. A couple large spots were accidentally scraped on the inside of a cabinet by sliding in a spice rack, but there were several other spots with paint flaws (from manufacture or install). And when advising of the issues, we were accused of product abuse. Great customer service...NOT.We indeed were guilty of opening the drawers and cabinets...go figure... BUT, none of the 3 (cautious and conscientious) adults in the home (no children) have long fingernails. And the primary user of the kitchen has fingernails trimmed right down. However, the cabinet finish quality cannot sustain even a light, casual touch of a fingernail while reaching for the handles.Given this fragile finish, the frequently used trash bin drawer is the one that is always the worst. The trash bin drawer issues began within a month or so...and continue today. No matter how cautious and careful we are, with the shallow hardware, sold, placed, and installed by Re-New Cabinets, scratches and scrapes on a cabinet edge by the handle end up happening...no matter how short fingernails are.Upon advising Re-New Cabinets about the continued issue, asking for repair and for pain codes so we could do our own future repairs (since this will obviously be an ongoing issue), we were again accused of product abuse (being rough and careless in our use of the cabinets. We take pride in our home and everything in it and the person that continues to accuse us of such could not be more wrong.After multiple communications requesting response regarding the problem, the response was that it was not being considered a warranty issue. AND, no paint codes mentioned or provided.We have one of the paint codes from touch-up paint left from when Re-New Cabinets were out to repair product and install problems (and our accidental scrapes mentioned above). But, we know that if the island cabinets are of the same quality as the main cabinets, we will most likely have issues there too over time. But, no paint code disclosed to date.We are now stuck with this product that looks great from a distance, but up close has scrapes near the (shallow) hardware that had resulted from the apparent non-durable finish. We did pick out the hardware from Re-New Cabinets, but should have been advised that the finish durability would not be able to sustain use of shallow hardware.We had been looking forward to cabinet upgrade and had saved to do the project...and now left with disappointment.Again, this was our experience... It would seem logical that this is not the normal experience or this company would not still be in business...but...this was our experience.

Sh
Review №19

We hired Re-new Cabinet Company to reface our 26 year old cabinets in the kitchen, hallway, and 3 bathrooms. They just completed the job and they went way beyond our expectations!!! I wanted a modern, European style and they are exactly that. I fell in love with the Italian sustainable product that they used. We had a big selection to choose from and the owner Robert Lenzi was very accommodating. The cabinets are a very high quality and the workmanship of their employees was top notch. Its hard to believe that they arent brand new cabinets! I highly recommend Re-new.

Li
Review №20

I had a great experience with the owners, Robert and Arlette Lenzi. My kitchen looks terrific. Their talented crew were professional , punctual, experienced and left the kitchen tidy when leaving for the day. At the last minute, I wanted roll-out shelves, and they were able to take care of it. A lot of other touches were provided by them, such as, the trash can pull-out, quiet doors and drawers, and more. Thanks Robert and Arlette for a job well done!

za
Review №21

I was very nervous jumping into such a huge decision. First off, Joe was amazing. I got quotes from multiple companies. Joe truly made us feel like he cared and wanted us to have the best experience possible.We had so much help picking a color as well as very detailed plans as to how the whole process would work. The owner Robert came out and made sure everything was perfect before we made our decision. When does that happen!? An owner coming out to personally make sure we are ready to go!Install was even better! On time, clean, professional. We have two dogs and the installer made sure to work on our room first so they did not have to stay outside. True compassion for the customer!Love love love working with this company, will be recommending any chance possible.Thank you Re-New!

Ji
Review №22

I recommend Re-New Cabinets. We had the opportunity to pick out the cabinet doors and the exact color we wanted. They have a very nice showroom set up with an extensive amount of materials to choose from. I especially like the spice rack drawer and drawer under our countertop burners that they built for us. Alfonzo and Mario were on time everyday and left the house clean after working. We hope to enjoy these cabinets for years to come!

ka
Review №23

I used Re-New Cabinets to give my kitchen a “facelift.”The cabinets were refaced with new doors and a laminate on the existing cabinets. I also had a cabinet replaced with drawers and one with slide out shelves.Re-New took care of everything. They have many styles to choose from in their showroom.I also had a new countertop and backsplash and new sink and faucet. I can not say enough about how well we were treated by Robert and Arlette and the rest of their team. The installers were prompt and cleaned up after they put in a days work. And most of all they did a beautiful job!

Mi
Review №24

Working with Joe, Miguel, Arlette, and Robert was fantastic! This company provides the best experience for refacing any style of cabinets in your house. The team present professionalism, top tier customer services, and quality of product. I will continue to recommend this company to my friends and family here in Arizona.

Su
Review №25

Our rental was recently vacant after the renters of 14 years moved onto a larger home. The kitchen cabinets had taken a beating and needed an update. I had never used a service where the cabinet frames were kept intact while the exterior sides and fronts were updated and then new doors, drawers and hardware were installed. ReNew Cabinets, LLC had good reviews and I found their showroom impressive.Robert, the owner, promptly set a date to come look at the cabinets and discuss options. He helped me with my selections. We finalized the style at the showroom and upon a 50% deposit he ordered the supplies. Shipping is a bit slower with COVID but with a few weeks everything had arrived. It took the installer, Alfonso, five days to complete the job. He was meticulous with everything he did and made sure the area outside the kitchen was protected from dust and sawdust.The cabinets look great. We found the process fast, well done and certainly less expensive then having new cabinets put in.

Mo
Review №26

It was such a pleasure to work with ReNew Cabinets to remodel our kitchen and guest bathroom. The owners, Robert and Arlette, made this such a quick and painless process (often NOT the case with remodeling projects) and the end results are absolutely gorgeous.Robert and Arlette were helpful from start to finish (giving design ideas, advising us about materials in their showroom, sending polite and professional crews to work in our home, and inspecting all end results). Robert is a perfectionist in his craft and he notices every little detail.I highly recommend ReNew Cabinets!!! In just a week or two, they will create a beautiful space in your home for a reasonable price.

An
Review №27

I love my new cabinets. They came in a timely manner and everyone was very kind and professional. When I re model my bathroom I will definitely give them a call!

Ma
Review №28

In May 2020 ReNew finished our kitchen with amazing results. We loved the work they did so much, we went back to them to get our Master Bath renewed too since we were replacing the granite with quartz. They rebuilt and repainted a cabinet that sits on the counter that had water damage and a burn mark from a hot halogen recessed light. Everything looks like new at this point and we could not be happier with the outcome, despite the pandemic! As long as you take your time to select the color for your cabinets, youll love their work too! Highly recommended!!!Mark and Amy MerkowTempe, AZ

Pa
Review №29

The people at Re-New Cabinet are amazing. Very easy to work with and very knowledgeable . Working with Arlette was a very rewarding experience. The work they did was beautiful and the technicians were awesome. would recommend them to anyone.

Wi
Review №30

Re-New Cabinets did an amazing job on my kitchen and bathroom cabinets. The technician was very prompt, worked clean, finished when he said he would, and kept us involved every step of the process. We are extremely satisfied with the end result and would use them again.

Ta
Review №31

The work is outstanding and we now have a kitchen to entertain and cook in that is so functional. It is gorgeous!

de
Review №32

I went with this company because of the good reviews so I feel compelled to tell about my negative experience. Nothing to do with the quality of the work, I have no idea. When Joe came out and quoted me over $9000 to reface my cabinets I told him I could not pay that much he never offered any options at all, as a matter of fact he called 2 hours before my appointment on a Saturday morning to tell me he was in Tucson and wanted to move it to Monday. Not a good start. It went down hill from there. I gave him an option I wanted to get a price on, we discussed it at length and he said I would get a quote on Monday for the original work and the work we discussed. Nothing, Tuesday I called and was told they do not cut corners so they did not call me back or send a quote. I was not asking for them to cut corners, simply provide me with a price for an alternative, none of which were ever offered by the salesman (?) not a very good salesman. He told me ALL the cabinet doors are the same price, strange to me. In the end all I can say is VERY POOR customer service. A one minute phone call or email to say Im sorry but we cant quote the job the way you wanted it done would have avoided me putting in this very negative review. So in short, if your cant afford all new drawer boxes and hardware and and soft close hinges and drawers and the whole job done from soup to nuts or simply find it bad business not to get back to a potential client who wasted their Saturday morning for nothing, or like me, find it strange that EVERY cabinet door is the same price, I would call someone else. Then again if you have $10K I am sure they will be more than happy to give you a quote. good luck to you all!

De
Review №33

They were very professional and did excellent work. Very easy to work with and would highly recommend.

An
Review №34

I hired this company to renew my kitchen and they did a great job. Unfortunately I had a completely different experience this time when I hired them to renew the bathroom vanities. The biggest complaint I have is due to inconsistent and inferior workmanship and unresponsive customer service. I am disappointed that I have repeatedly called, emailed, and even came to the showroom and I havent heard back from Arlette or Robert.

Ly
Review №35

In 2017 I changed the entire look of my kitchen with new fronts and reconfigured drawers, pull-out garbage/recycling, large pot drawers in the island. I selected the paint color and the kitchen is beautiful.

Ja
Review №36

Poor quality, lifetime guarantee is just talk - no action.The original project received a lot of attention from the owner, Robert. The project ran a couple of weeks over despite promises to deliver on-time. Timing was critical because we were having a baby and unfortunately, we brought our baby home to a construction mess.They recommended refacing all of our cabinets, which was done with a real-wood sticker. Later, the product started bubbling. It looks awful. We should have known better.We damaged one garage cabinet and it took (literally) 2 months to get a quote for a repair and to fix the bubbling. They quoted $4700 to repair one cabinet - obviously, they didnt want the job.Months later, the bubbling still has not been fixed. I have placed several calls, sent emails with no response.Their lifetime guarantee is no guarantee at all.

Vi
Review №37

Did not respond to work not done properly. We’re very unprofessional and at times threatening. Do not let this company do your cabinets. I spent over 50,000 dollars and was treated with disrespect.

Da
Review №38

Their workers were all courteous and provided excellent quality, they take pride in their work.

St
Review №39

The work that was done was done well but unfortunately is about 8 weeks after they said it would be done so if you dont mind waiting they do good work

Je
Review №40

There is not physical business at this address

Information
100 Photos
40 Comments
4 Rating
  • Address:6503 W Frye Rd #1, Chandler, AZ 85226, United States
  • Site:http://re-newcabinets.com/
  • Phone:+1 480-361-3121
Categories
  • Cabinet maker
  • Countertop store
  • Furniture maker
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–3PM
  • Thursday:9AM–3PM
  • Friday:9AM–3PM
  • Saturday:9AM–3PM
  • Sunday:9AM–3PM
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