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Carpets of Arizona
480 E Warner Rd #4, Chandler, AZ 85225, United States
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Carpets of Arizona
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Ka
Review №1

In the search for someone to replace the carpet on our stairs, everyone told us you have to pick someone who knows how to carpet stairs, not just someone who can do carpet. They were so right! Josh listened to what my wants were, offered quality suggestions, and brought samples to the house that matched exactly what I wanted at a great price.When it came to the installation, communication was excellent from beginning to end. Jose did an amazing job on the install and we couldnt be happier with the results!

Co
Review №2

Wow, just wow, what an easy process! We are both in retail and the customer service is top notch! Jose the installer did a great job. We weren’t able to be home during the installation, but Jose kept us informed the entire time. He called us before he arrived, and if had any questions called too. I can’t say enough good things about the installer and Carpets of Arizona. Great value, we even got the pet protect pad. If your looking for flooring no need to look elsewhere, go here for the experience! We are glad we did! On a side note they have some great lines. Small family business… no one over 5’6. That’s awesome!

Wi
Review №3

We shopped at Home Depot to look at carpet samples at the beginning of July, 2021. No one assisted us or answered questions until we signed out some sample boards. We picked a carpet, had the rooms measured, and were given an installation date. After moving everything out of the rooms and crowding the family room, kitchen, and bedrooms, we barely had room to walk through the house. The installers arrived with the wrong carpet, and we were inconvenienced for another 17 days before another carpet came in. This second carpet was also the wrong one. Home Depot agreed that they obviously couldnt get the carpet we wanted, and agreed to cancel the order and refund our money.Then Carpets of Arizona came to the rescue! We entered the well-appointed store and were helped immediately. Josh asked all the perfect questions to determine exactly what was appropriate for our home. In less than an hour, we took samples home, chose one we liked, returned the samples and had an appointment that afternoon for Josh to take measurements. We signed a contract and had the carpet installed within a week. The pleasant installers arrived on time, helped move the heaviest desk, and the carpet was completely installed 4 hours later. We are happy with the entire process, pleased with the installers, and especially impressed and thankful for the efficient and professional way Josh handled everything. We wholeheartedly recommend Carpets of Arizona.

Dr
Review №4

Thank you Cory and Josh. We are very happy with the final product! Your entire team was a pleasure to work with. Carpets of Arizona for the win!

Jo
Review №5

We’ve worked with carpets many times, and it’s always a pleasure. Their sales staff is in tune with the needs of their customers and helps them find exactly what they need. Ownership is also actively involved in the day-to-day, which indicates that they truly live up to their reputation of being a “Family-Owned Business”. Their installation process is smooth and their scheduler runs a tight ship, coordinating dates and times to make sure installation gets done quickly and effectively and with quality.Whenever I have questions, I can always call them because I know that they’ll be honest and help us get a new project done. They’re very proactive and communicate well- something that a lot of other businesses in this industry struggle with. I will continue to strongly recommend them.

Su
Review №6

Carpets of Arizona take care of their customers! I have used Carpets of Arizona twice. The first experience went exceptionally well! The second time, there was a small glitch in the scheduling and Geraldine was exceptional in taking care of me. Corey followed up with the scheduling and lastly I spoke with Shane, the owner who did an awesome job of making sure that I had a five-star experience! I would highly recommend them to anyone.

Gl
Review №7

Ive written a rather comprehensive review on Yelp outlining specifics of our ordeal with Carpets of Arizona, but wanted to also add a review to Google.We previously hired the company for a rental property and had a great experience, which is why we decided to use them for our house. Install started in November 2020 to put new LTV and carpet in our entire house and was is still in process as of this post due to having so many repairs needed on all of the brand new flooring plus baseboards.Previous management was fired and newly promoted managers have stepped up to correct everything. While the installers did rush the process, leading to many of the items that had to be resolved, they also took full accountability and have spent many man hours at our house for repairs, plus reinstalling LTV flooring in one room.That being said, odd situations have still occurred, like charging our credit card for a remaining small balance without our permission and before all the repairs were done (that have to be done due to the damage/errors from their team). In total, we are spending ~$18k on floors, a rather large sum. Summary below:Pros: Sales team being very helpful and answering all of our questions. New management stepping up to the plate to address all the issues the prior management team never resolved or even escalated. Second set of installers, who were extremely communicative and were also extremely careful not to damage furniture or drywall. One installer, Manuel, took ownership of some of the issues and worked hard to fix everything, was very honest and up front about the issues. Geraldine and Miranda have been great to work with throughout the process and stepped up to address many of the items.Cons: Sales team taking incorrect measurements, and not fully explaining that the baseboards would be unfinished after install. Wrong baseboards being ordered and specific wrong ones being installed in the kitchen, which had to be replaced later. Previous operations manager who didnt reschedule us after he found out our floors would not arrive for another week after our scheduled install date and who still had the installers come out and rip out all of our flooring and stack our furniture, leaving us no place to eat or sit, and leaving our house in chaos. He also rushed the job from the sound of it; we were told the full install would take 9 days. He tried to get his people to complete it in 6, which is Im sure why we had so many problems. Theyve now spent 2.5+ months fixing the issues they could have resolved if it hadnt been rushed in the first place. He also lied to us several times, told us conflicting stories, and generally took no accountability. When we showed him gaps in the LTV, he said they were acceptable. Clearly seeing cement through the gaps is unacceptable on an LTV floor.Cons Continued: The first set of installers damaging furniture and drywall in many places, leaving chunks of concrete and nails all over our house for the full week (we spent hours cleaning up after them and removing nails). Second installers who were, generally speaking great, but did rush the process in various areas around the house with uneven cuts, LTV gaps showing cement (as noted above), baseboards installed that were damaged and/or cut wrong, carpet coming up several places in different rooms. Floor transitions not matching as they were forgotten and now would be far too much work to re-do. Tons of glue all over the house (some was obviously expected).Weve never once heard from the owner, which does seems odd given the extent of this situation. We were also never offered any kind of discount for the chaos and stress weve had to live through, although I will give them credit for all the extra labor that had to occur to repair the problems.SOME photos of issues mentioned attached.

Je
Review №8

My husband and I had a fantastic experience with Carpets of Arizona. We bought our first home and had no clue where to even start with carpet. Josh walked us through everything and made it the easiest process ever. We did have two other companies give us quotes and Carpets of Arizona was by far the best price and customer service. Call the store and ask for Josh Nagler. He will give you the best experience. We LOVE our carpet and have received so many compliments. Will use in the future.

Ai
Review №9

This company is amazing, especially Monica! We had gone through 3 weeks of missed installation dates and no communication with another company, and this company came in and saved the day. Monica from Carpets of Arizona is amazing! She went above and beyond for us. She came out took measurements, gave an estimate and scheduled us next day. She even worked on her day off to make sure the installation crew really took care of us and did a great job.The installation crew was also amazing and the carpets look beautiful. I would work with this company again any day, and I definitely recommend them.

Fe
Review №10

After multiple efforts CoA was the only vendor that was able to present a viable product and meet our tight schedule. Cheryl was a joy to work with. The installation crew were professional and communicated well. Very satisfied with the result!

Co
Review №11

Everyone was so great to work with! Josh Nagler, my sales guy was fantastic, he helped with recommendations, helped with picking out colors and he worked hard to get me the best deal. Geraldine, the install scheduler helped me when I needed to reschedule and got me back on the calendar much sooner than I thought would happen! The install team, Lucy, Fidel and Manny were amazing! They helped me pack up a few things I missed, they asked permission to play music (which is always a yes in my house), they kept me informed about what they were doing and everyday they went over everything they’d done before they left and they answered all my questions and explained in depth what they were doing every step of the way. On the last day I mentioned to Fidel how impressed I was with the seams, because I couldn’t see them even when I actively looked for them and he said “when you like what you do you work hard to do a good job and I really love my job.” I highly recommend Carpets of Arizona!!

Ro
Review №12

In September 2021, Carpets of Arizona installed approximately 1600 SF of vinyl plank luxury tile flooring in our home in Maricopa, AZ. The installation included an upstairs den, hallway, and three bedrooms (with closets), stairs and a downstairs living room and master bedroom (with closet).The flooring was of the upmost quality and guaranteed not to buckle or shift due to installation. The tiles were clicked together (loose lay) and not glued down.In addition to the Karndean Luxury flooring installed which has a 25 year product guarantee, we also have a lifetime installation guarantee. No other company that we researched in the Phoenix area provided us with these guarantees.Of upmost importance was the installation. We highly commend Luis Diaz and his crew for the highly professional job performed. The stair installation required a tailored approach to the bottom stair so that all stairs looked the same. At all times in our home, Luis and his crew were careful not to damage walls and carefully moved our furniture from room to room as necessary.We give thanks to Corey McCullough the Operations Manager for Carpets of Arizona for being there at all times to answer our questions and resolve any issues that arose during installation.We are extremely pleased with our new flooring and the commitment from Carpets of Arizona to ensure that our expectations were met. We highly recommend Carpets of Arizona for any flooring needs that you may have.

Sa
Review №13

Website advertising is a little confusing. Led to believe carpet pricing for the Home Sellers Dream program was cheaper than it actually is. The price included removal and disposal, furniture moving, new padding, as well as install, and special odor treatment.The price we had to pay was also higher than our estimate based on how they sell the carpet...they buy carpet in 12ft sections so we had to buy that amount. I have never bought carpet before so this was new to me. Thats fine, we have a pretty good remnant now.Confirmed date and time. The night before install, we got notified they had to push back our install. Not going to work as we have realty photos at the new proposed time. The installer understood and kept the original time.He showed up on time but didnt think he was supposed to move furniture. Wanted to wait for helper. We declined the helper, and moved our furniture we paid to have moved. Again...time crunch as photos were the same day as the carpet install.He did a good job with install, asked questions about certain house features and worked quickly. He did leave an obvious seam in one of the join areas which noticed later on.Overall, the process was easy and we got our home recarpeted in time for photos.Not sure Id suggest this company unless you are a landlord looking for moderate quality and quick turn over.

Ju
Review №14

Great local company! Monica our salesperson was very friendly and great to work with. Installation went smooth and floors look great!

Su
Review №15

Was very friendly and did a great job!

Na
Review №16

Seamless process from beginning to end! Josh was knowledgeable and personable.Communication with Geraldine in the office made everything easy! Our installation was efficient and neat. Thank you so much for the excellent customer service. We love our new carpets!

Ni
Review №17

If you’re looking to purchase carpet I highly highly recommend Carpets of Arizona!They’re a family owned business and provided me with the BEST customer service today. Made my entire week! Ask for Josh!

Vi
Review №18

Over 2 years ago they installed new flooring through out the entire house. They did a great job. Recently some of the flooring got damaged and about 9 planks needed to be replaced. The replaced area looks just like the original area. They do great work.

Vm
Review №19

I just got new carpet finally YeaJacob came out and showed me samples, He recommended Bellera carpet, It’s really soft and I love the color.Luis was the installer. He and his helper moved the furniture and tore out the old carpet and they even hauled it off.They did a great job installing new carpet and put my furniture backIt was awesomeThis is a great company to do business with

Su
Review №20

Carpets of Arizona was great! Miranda found the right carpet color for my fun office. When I had to change carpets in another room due to lengthy backorder from COVID-19 She helped me find another and called the manufacturer to ensure it was in stock and that it was going to get delivered. The install was effortless for me and all the heavy furniture carefully moved out and back to my satisfaction. Following install Miranda reached out to ensure I was happy. I would definitely use them again!

Na
Review №21

The service through Carpets of Arizona is top notch and surpasses any thing I’ve looked into for my Flooring needs. Their quotes were fair and beat the competition. Even better, they worked fast and did quality work. Shane, the owner/co-owner is especially easy to work with and a great guy. I’d use them for my personal flooring and recommend them to my clients as well.

Le
Review №22

We had an excellent experience with Carpets of Arizona! Cheryl and the other members were very helpful and communicative throughout the entire process and they were able to install our new flooring earlier than expected. The people installing the floors were professional and kept us informed about the installation process. We highly recommend Carpets of Arizona!

Ro
Review №23

I had new carpet and bathroom flooring installed. Josh (our salesman) was super helpful throughout the whole process. From the operations team to the installers, they have been great.

Da
Review №24

We purchased carpet from Monica at Carpets of Arizona.. it was the best carpet experience we have ever had purchasing a carpet. She gave us an approximate quote and scheduled a date to do the measure.she was efficient and actually the yardage was less that what was expected. Our price was much lower than the quote. The installers were wonderful and completed the job in two hours. They moved all our furniture, including electric beds. My new carpet feels sl soft and plush. Great company to do business with.

Mi
Review №25

Shane and his crew are amazing! fast response, particular to details and great staff!

Ja
Review №26

They were extremely helpful in finding us the right carpet for our family. They were fast and efficient in getting things set up. They did a great job installing the carpet and even moved the big furniture! We love how amazing it looks and feels!

Mi
Review №27

I had a great experience with Carpets of Arizona. Miranda was EXTREMELY helpful and professional, I HIGHLY recommend this company!

Ma
Review №28

Jerry at Carpets of Arizona in Chandler was very helpful when we were trying to find the right carpeting for our family room. He was prompt on the day he came to take measurements and was only a phone call away when we had questions. The installer and his son were prompt, neat, professional and did a wonderful job. We are very happy with our new carpet. I would highly recommend Carpets of Arizona.

Ke
Review №29

If you are looking for carpeting, look no further...Carpets of AZ truly are the best. I got several estimates and not only did a get a wonderful price, the customer service and quality of installation was great. Michael could not have been better. Before he came out I told him exactly what I was looking for and he really did bring samples of exactly what I wanted. While choosing colors he really knew his product and directed me correctly so I did not get something that had an under lying color that I would have not liked.The finished product turned out better than I had expected. Kudos to the entire team. You were great to work with. thank you!

Ja
Review №30

We had a great experience replacing our carpets. Cheryl was very helpful in the selection of the carpet and the installation went very smoothly. They moved all the furniture carefully and cleaned up after the work was done.

Kr
Review №31

This is the best place to go for your flooring needs. The staff is very friendly, and Jacob and Shane were super helpful. Go check them out! They even do free estimates😁

Ah
Review №32

We paid quite a bit for mid grade carpet for our entire home. Installation was frustrating because one of the installers kept asking for cash to do specific things and then proceeded to pocket it. The carpet was installed incorrectly on the stairs and most of the carpet seams are bulging up and are very noticeable. We have had people from Carpets of Arizona out 3 times now for the issue, and many more phone calls and still no resolution. Incorrect installation is their own fault and something they should be fixing ASAP. The carpet has been in for 6 months now and it’s still not fixed!! I will never use them again because of their poor service and lack of communication.Edit: Response to COA. How could you know the floor is uneven without taking up the carpet and inspecting the subfloor? We have found more seams that are bulging when we moved furniture out of the way and door seams are visible in some doorways. My husband has called and left 2 messages now about your “resolution” and has not been called back. Someone somewhere is dropping the ball with regards to communication. Come back out and show me where the subfloor is causing these issues. Stephen and Joaquin were the installers and Stephen was the one asking for the money and would disappear for hours leaving Joaquin to work alone. Stephen asked for cash and I only had $40 and he said he needed more and asked me to pay him using Zelle. My son and husband can both vouch for that. I talked with 2 people about the asking for money part because it didn’t feel right and was told he would be talked to and to not give him any more cash.

Fo
Review №33

From the first moment I walked into Carpets of Arizona, I was IMPRESSED!! At the front door, I was greeted, introduced to MIRANDA...who took almost two hours with me...JUST ME...answering ALL of my questions, addressing my concerns and worries, and giving me plenty of space to look, think and consult my husband. Miranda was AWESOME...she let me take home samples to try, and then came to my home to correctly measure the bedrooms. She took care of me from start to finish!!Honestly?! We had shopped around, and were trying to find a balance between price and quality. CARPETS OF AZ WILL TAKE CARE OF YOU!! They listen, give advice, share knowledge and intimately...want YOU to be happy, and tell others about this close-knit company. When employees are happy, joking, and enjoy their work...they are working for a company that CARES about them.I also had a call, the next day, from Eric, who set up an install date with us...kept us informed about the exact arrival, and, luckily, it came in earlier than expected! He also let us know who our installers would be, and gave us a two hour window for their arrival. The installers were great! Steve and Joaquin worked tirelessly...they must’ve lost five pounds in sweat!When we walked into the bedrooms we were SO PLEASED!! Quality people, quality products, and great customer service, that lasted even after the sale...they called to see if we were satisfied with their finished job!BELIEVE ME...this is the kind of company YOU NEED to hire...and by the way...take the SHORT DOOR IN!! LOL!Miranda needs to take the rest of the week OFF, and DOUBLE her pay!! Jus sayin’!!

Na
Review №34

The staff at Carpets of Arizona are very knowledgeable, professional and responsive. I walked in with a particular product in mind but they gave me several alternatives, one of which served my needs better and for less cost.The install was scheduled and done timely and Louis the installer was amazing. Moved all of the furniture without a single incident and when the job was done everything was back in its original place.I chose a Mohawk vinyl plank floor and could not be happier.

Ed
Review №35

We were looking for replacement carpet for a master bedroom/closet for a home we will soon be putting on the market. Carpets of Arizona feature carpets of all varieties, but particularly they have several for just such a scenario. We visited their showroom on a Saturday, Miranda came out on Monday to measure, and our new carpet was installed on Thursday! We couldnt be happier with the service and the very reasonable price. The pad is included, as is help in moving furniture, if needed. They didnt try to sell us more expensive carpet, understanding immediately what our goal was; much appreciated! We will be happy to recommend Carpets of Arizona to all.

Do
Review №36

Carpets of Arizona has re-carpeted my entire home and did an outstanding job! The quality of product and installation is excellent. My husband and I highly recommend their services to anyone who is considering carpet or any type of flooring product.

Na
Review №37

Cant say enough about the fantastic people and service we received during the recent carpeting and reflooring of our entire home. People in the showroom were helpful and patient while we were making the critical decision of color and style, freely allowing us to take home many samples on multiple occasions. Never did we feel rushed or pressured but knew they wanted us to arrive at the right choice. They helped guide us but in the end, it was our decision. It was always so pleasant to come into the showroom and be treated so attentively.The installers were off the charts professional, hard workers, excellent workmanship, pleasant, organized and experienced. Since our house had a lot of furniture to be moved back and forth during the installation, I was amazed how they orchestrated this and made what could have been a very stressful experience go very smoothly. They truly went above and beyond our expectations. Hats off to all at Carpets of Arizona!!!

Ja
Review №38

I initially contacted Carpets of Arizona to replace the carpet in my home based on their existing reviews, and now highly recommend them. Shane was very patient and accommodating in helping me find the best carpet for my budget, and the install team was quick and professional. I also really appreciate the added service they provide in moving and reassembling furniture as part of the install, this was a huge time/stress saver for me and is a big reason I chose them.

Ro
Review №39

Amazing experience! I was in a bit of a rush to get my floors redone and Carpets of Arizona was there for me! Very quickly I was brought samples, quoted what I felt was a more than fair price, and an install date was set. They communicated everything very well and everyone was very professional. The installers were great!

Li
Review №40

Ive loved working with this company from start to finish! Theyve been extremely helpful and friendly the entire way through, which makes a huge difference when youre dealing with a large project like this. The flooring turned out exactly as I imagined it and weve been super happy with it. Will definitely go here in the future for any future flooring needs! Highly recommend!

to
Review №41

We recently had a wear warranty issue. The team at Carpets of Arizona were extremely accommodating and helpful in assisting us getting the claim submitted. The process was long and I know Shane insulated us from the cumbersome back and forth with the Manufacturer ultimately finding us a replacement rug. Shane and his team went way above and beyond in helping us get a replacement rug outside of the manufacturer. He did not need to, but knew the Manufacturer was not doing the right thing. The brands Shane sells and represents should be so lucky to have other dealers like Carpets of Arizona, it would save them a load of grief and bad press. Sometimes exceptional service is the differentiation that makes all the difference. THANK YOU SO MUCH Carpets of Arizona.

Ca
Review №42

We have been looking for fair pricing on carpet before moving to our new home. Carpets of Arizona explained how they process their work and provided helpful suggestions on various carpets. Luckily we found the ONE. So thank you.

Ki
Review №43

Visited two carpet stores in area and first was no comparison to the service and prices offered by Carpets of Arizona. We were in town for a short time and needed to make a quick decision and get installation scheduled for when we returned in 10 days and all was accomplished! Don’t bother to shop around, we did it for you. Head straight here. Installers were professional and meticulous.

Je
Review №44

Was able to answer all of my questions easily, clean showroom.

Da
Review №45

Just had our flooring redone in our house by Carpets of Arizona. They offer an amazing variety of choices and Jerry was great about helping us sort through all the options. The install was superb and we love the finished product.

Sc
Review №46

Dolores and her team did a fantastic job getting my carpet laid in 5 rooms one day! They gave me a competitive price, fast turnaround and were great to work with. Smooth operation!

Ja
Review №47

Our salesman was very easy to talk to and work with. He listened and asked questions so he sure what our needs and concerns were.He did not try to up sell at any time.The install crew was very friendly and professional. The instillation looks great.Carpets of Arizona is my go to source for flooring from now on.

Pa
Review №48

We did our research to find a flooring company that had good reviews ....High quality materials, plus expert installation at a “reasonable & proper”, price were paramount considerations to us. Carpets of Arizona has a great show room loaded with quality product and knowledgeable staff. We also appreciated the fact that they’ll bring samples to your home.We signed on! The installation crew of three were polite, friendly, efficient and stuck with the job. We have a wonderful new floor of Mohawk Luxury Vinyl Planking & Mohawk carpet that we love to show off.Yes, we’d hire them again.

Da
Review №49

Carpets of Arizona installed carpet in my home yesterday and it was an excellent experience all the way from the time we selected the carpet at their Chandler location to installation completion yesterday. There installers were top-notch and they matched the pattern across some difficult seams perfectly. Jerry Levinson is the owner of the company and I found that he and his company were extremely professional, knowledgeable and they kept us informed every step of the way. I would highly recommend Carpets of Arizona for any of your floor covering needs. Thank you for your excellent service!!David and Laura ZackGoodyear Arizona

Br
Review №50

Ive had the opportunity to visit their Chandler location a couple of times and have been thoroughly impressed. Aside from carpet, there are so many types of flooring that they have available. They stay on top of modern trends and materials so you know you are truly getting something desirable. Shane & Geraldine are great to work with. Stop In!

Ma
Review №51

When my dog decided to dig out of a room and damaged the threshold carpet, Carpets of Arizona worked SO hard to match new to the old (HomeDepot installed it but no longer carried my carpet or even near it.) I will return to and recommend Carpets of Arizona for all flooring needs! They are professional, friendly and do everything they can to accommodate your needs.

Li
Review №52

If you are looking for flooring- Carpets of Arizona is your go to. From start to finish- excellent customer service, installation and follow up. It was so refreshing to work with a company that really cares. I love my new floors!

Ro
Review №53

FANTASTIC COMPANY!!!! The level of communication from these guys is unbelievable; they kept me informed throughout the entire process, was super fast to respond to any questions I had. Everyone from the salesperson to the installers were on time, courteous, and did a fantastic job. All around one of the best buying experiences Ive ever had!!!!!

Am
Review №54

I have worked with Carpets of Arizona twice on flooring for two different houses and both times they exceeded my expectations. Cheryl visited with me at my house and she helped me select the perfect flooring for my needs, then she followed up with me throughout the process to ensure everything would be, and was, perfect. I love that they give you one price that includes it all: installation, moving furniture, the carpet pad... The installation team worked wonders, especially in one room when some surprises were uncovered when the old carpet was taken out. Travis had a solution and got it taken care and even finished the installation early. Everything looks amazing and we are enjoying our new flooring! Thank you, Carpets of Arizona!

P
Review №55

Everything was great and I am so happy with the new carpet. The installer that came out was fantastic.

Sa
Review №56

Cheryl came out to our house and brought samples of carpet to replace our existing carpet. The installers were on time and fast! We were selling our home and had done some updates, but carpet was the crucial thing we really needed to do to sell quickly and for a good price. It was so convenient to be able to have the carpet work paid out of escrow at the time of closing. Thank you for doing a great job I could count on when we were in a hurry and needed awesome work!

Va
Review №57

I love my new carpet from Carpets of Arizona. Its beautiful and plush, and the installers did a perfect job. And Dolores Gardner, my rep, was professional and went above and beyond, showing me a lot of samples until I found the one I wanted.

D
Review №58

Excellent customer service, a wide variety of product, and some great programs for those selling their homes and needing to replace flooring. Excellent installation crews, too. I highly recommend this family-owned business!

Ka
Review №59

Great experience, quality work. Reliable personnel. Highly recommended!

Au
Review №60

Fantastic customer service! Great price and really great quality carpet installed in just 2 days after my quote. I used their in-stock Mohawk carpet and we loved the look and speed. Strongly recommend these guys! Miranda and the operations manager were awesome to deal with! We had 1200 sq. ft. done for about $3,500.

Jo
Review №61

Quality carpet at very good prices. Installation was done as scheduled and looks great. Very happy with the whole process with these folks. Ours wasnt a big job - just two rooms - but they treated us as if we were carpeting the whole house. Sales person came to our house with a bunch of samples so we could get the exact carpet that matched our decor. This is a family owned company that cares about its customers and doing a good job.

De
Review №62

We could not be happier with our new carpet. Everyone we interacted with at Carpets of Arizona were exceptional including Michael, Miranda, Geraldine and the installers. We will shop with them again and highly recommend these people and Carpets of Arizona. Thanks

Ti
Review №63

Best Customer service we have received in a long time! Miranda is one of the most knowledgeable sales people I have met. We went to Lowe’s before these guys and the experience was night and day different. I would recommend them to anyone needing flooring. walk through their doors and get ready to engage a breather of fresh air when it comes to sales. makes me proud of small businesses.and their prices were great too!!!

Ch
Review №64

I highly recommend this family owned company! We had our living room and 3 bedrooms carpeted. Excellent customer service and you cant beet the price. I love the carpet! I will recommend this company to everyone!

Jo
Review №65

Very good. Friendly and accommodating sales staff. Professional installation in a timely manner. We are very pleased.

Di
Review №66

Miranda was extremely helpful and thorough. She made sure we were 100% satisfied. Our second installer, Michael, was superb!Our carpets look beautiful!Thank you!!

SJ
Review №67

Mike and David installed our vinyl floor for our 700 ft apartment. Their work was exceptional quality and they met their deadline. They stayed until the job was completely done to our high standards. They even came back out to inspect their work to make sure everything was how we wanted. I would recommend Carpets of Arizona and Mike and David to install to anyone who wants a quality floor at a competitive price. 5 stars!

Jo
Review №68

We recently had new carpeting installed by Carpets of Arizona, and let me share that Shane (owner) and Miranda (sales person) both worked very hard to make sure we were happy with the carpet. The first installation didnt look right, because the carpeting showed every single footprint way too clearly. Miranda came right out and saw what we were seeing and found out it was a manufacturers defect. After a second try, a different line of carpeting again was showing footprints (but not as much), and by working with Miranda and Shane, they allowed us to go for a third try to get a carpet that met our intended look. Their installers were also very kind and hard working, very easy people to work with.My bottom line for writing this review is that you dont often find a business owner who is willing to satisfy their customer so completely. Even though this process took a while, Shane followed through right to the end to insure our satisfaction.

st
Review №69

Felt at home just walking through the door. Everyone was so friendly and took the time to listen to my needs and help in every way. Will never go anywhere else carpet.

He
Review №70

I am a Realtor and have referred Carpets of Arizona to several of my clients. Cheryl did a great job assisting one client in particularly. She helped in picking out flooring for his rental property. They were professional, completed the project on time and on budget. They also have great programs for home sellers who need to replace their carpet to sell their home. I would definitely recommend Carpets of Arizona.

Jo
Review №71

If youre looking for a flooring company that actually cares about you, look no further. Carpets of AZ is more concerned about you and your home than making a quick sale. They will do what it takes to get the job done right. Thank you Carpets of Arizona for just doing business right!

Ji
Review №72

Enjoyed my experience with them. Would recommend.

Ma
Review №73

Miranda was top notch. Great ideas and when we did have a little challenge (Dog chewed new carpet) she was extremely helpful. Really great customer service.

da
Review №74

Had the whole house re-carpeted last year. Miranda was a pleasure to work with. The install was on time and still looks great today. Thank you Carpets of Arizona!

An
Review №75

I love Carpets of Arizona!!! They beat everyone on price and always do an amazing job. Make sure to ask for Michael Nedrow. He is awesome and will educate you.

ro
Review №76

My wife and I are very pleased with our total experience with Michael and Carpets Of Az. In brief , the purchase and installation was :ProfessionalCourteousOn timeCost as quoted.The installers were very pleasant to deal with and were very helpful moving heavy furniture They left the garage cleaner than they found it.Definitively a five star experienceRob and Jan IdeChandler Az.

Ke
Review №77

These guys really know their stuff! If you want to have an excellent installation and a great company to stand behind your product, look no further! Couldnt be happier with Carpets of Arizona Price and quality and the attention to customer satisfaction!

Je
Review №78

I could not be happier. They did a great job, and went above and beyond to make me happy. I would recommend Carpets of Arizona over any of the other companies we got quotes from. The other companies quoted me less for the job, but their products werent even close to the quality we received from Carpets of AZ. Cheryl the saleswoman was amazing, the best sales experience by far.

Ka
Review №79

They did a great job. They started and finished the job in two days liked they promised and I highly recommend them!

G.
Review №80

Completely pleased with my experience. Jerry worked with me closely to address and understand my needs, and once wed figured out what would work out best, he got everything arranged quickly. The price couldnt be beat and Im thrilled with the carpeting I got! I cant recommend this place enough, and I cant thank jerry enough for his dedication to seeing everything through.

Ed
Review №81

The folks at Carpets of Arizona get a 5 star!!! They are absolutely wonderful and truly service oriented. Michael spent hours researching ways to assist my wife and I in repairing our wood floor. Unfortunately, our problem exceeded their capability but Michael went the extra mile to find a local company that could provide a solution to our problem. This is truly a committed small business to all their clients! When we need any flooring replacement we will be calling on Carpets of Arizona!

Ea
Review №82

Top Shelf Care!We were in a time crunch and needed to get carpeting within a few days. Elizabeth not only did that she did it the very next day.Carpets are great and the bonus is that they were less money than Home Depot.The crew who did the installation was professional and did a good job cleaning before they left.Call Elizabeth before you buy elsewhere.

Ja
Review №83

Amazing customer service, I literally cant say enough good things about the whole team. From the time that I stepped into the showroom until the installation was complete it was a seamless and painless process! Highly recommended!

le
Review №84

Today we had the most luxurious Mohawk carpet installed in our daughter’s room. The selections were plentiful and well organized in the showroom. The decision making process went very smoothly. The salespeople were no-pressure and informative. They gave us a steep discount. We basically paid wholesale for top line Mohawk carpet. I noticed they also featured laminates and other non fabric flooring and we will go back to look at those for another room.The installation took less than 2 hours. It was performed efficiently and professionally by Jesús. He cleaned and prepped the floor, installed a deluxe pad and the carpet. Then he vacuumed it and hauled off our old carpet at no charge.The best money we have ever spent on a bedroom! I will use this company again and request Jesús also to install. Geraldine and the other salespeople did an excellent job ordering my carpet, communicating and coordinating the entire process. It was painless. :)Eleanor

Do
Review №85

HOLY COW - COWABUNGAWe recently had our living room carpet installed by Adam and what a great experience.He was a true professional insuring the job was done correctly and immediately addressing any concerns or questions we had. He is an extremely positive type of person.It is hard to find an employee who not only enjoys what he does for a living but also is dedicated to great customer service.

T
Review №86

Shane Levinson is a man on a mission and his company is a well oiled machine. Being a business owner myself Its important that I have great support when I need something done. Right now is the season for my business so I have very little time for anything else. A tenant recently vacated my rental and destroyed the carpeting. Shane was referred to me by a friend (which is the only way I hire someone). They recommended me this wood looking vinyl flooring. It was much less than anything else I was quoted and then if the next tenant ruins it I can just peel off the section thats ruined and glue down another piece. They were in and they were out and then followed up. Everyone was on time and they finished sooner than they quoted me. It looks like really expensive wood flooring and seriously you wouldnt know it is not wood until you get on your knees and inspect it close up. Since it made the house look really high end I increased the rent $200 a month and literally the next day I had a full offer for 2 year lease. Thank you sir.

Ka
Review №87

GREAT people, EXTRAORDINARY service (and they have a great sense of humor, too!).

Ch
Review №88

I am a Real Estate Agent and I met one of their sales people, Cheryl Hughes, at a Chandler Chamber event. I have since referred Carpets of AZ to two of my clients and am so happy I did. Their products are great and they have a warranties with them. Their installation people provide great customer service and are very pleasant to deal with. I highly recommend them to anyone!!

Jo
Review №89

The owner Jerry Levinson thinks it’s acceptable to be hateful and discriminate against people online for his own humor. I would highly recommend going to any of the multiple other carpet supply stores in the the Valley other than Jerry’s!!!!

Ji
Review №90

Read the post on Go Gilbert. I owned a business for many years and the one thing I learned was YOU ARE THE BUSINESS. I didnt like your post so I dont like your business simple.

Lo
Review №91

We are so happy with the vinyl flooring that Carpets of Arizona installed for us! They were easy to do business with and did a wonderful job all around! We are a small business in Chandler and appreciate finding great local businesses to keep our dollars in Chandler!Thank you to Elizabeth for helping us!

Je
Review №92

Hi Im Jerry Levinson of Carpets of Arizona. We are honored to have so many 5 star reviews. Our goal is to give our customers The 5-Star Experience.Youll see many reviews mention Adam. He will be your flooring concierge. His job is to make sure you are getting The 5-Star Experience.Take advantage of the Love Your Carpet Guarantee. If you dont Love your new carpet we will replace it.We look forward to working with you to help you select the right Flooring for your Family.

Pa
Review №93

Very nice group to work with!

Ga
Review №94

We just completed a three part remodel that included Karndean lay down tile in our kitchen, dining and family room and two bathrooms, new carpet in two bedrooms, and new baseboards throughout. We had a great experience with them once before and they did it again with more complexity. Michael and Adam helped us from beginning to end Their installer was fantastic, very meticulous and prepped all floors properly. The owner Jerry stopped by and showed us how to better utilize our slider curtain The group was patient and informative. A very fine company and office staff too.

Ki
Review №95

I thought the joke was tasteless but not that bad. Now after reading the comments and seeing you go after each person in the comments and posting the reviews thats definitely not the kind of professionalism I would want to do business with!!

Mi
Review №96

Have used them twice and both times they were fast and professional.

Da
Review №97

To the point presentation

We
Review №98

Outstanding work and I am thrilled! We just had our new carpets installed today and the whole experience was outstanding. I would recommend them to anyone. The price was very reasonable and the service was wonderful! The showroom was wonderful because they have a play area for children while you are looking at flooring and they allow you to take samples home and follow up with a home visit.The installers were on time, clean, dressed well and were very courteous. I was blown away with excitement that their supervisor personally visited our home just to make sure that things were going well and to see if we had any questions!This company is top notch and we will be using them in the future!

Mi
Review №99

This is a different kind of review... My guys and I are Carpets Of Arizona installers and I can honestly say that they are our favorite company to install for. My guys and I pride ourselves in quality work and Carpets of AZ is the only company that we work for that pays for the quality install. If there are ever any issues that pop up during the install they always give us the go ahead to do what is right for the CUSTOMER! They never ever short change the customer on quality EVER!! Ive been installing a long time and I must honestly say that Carpets of AZ is our favorite company to install for. If your lookikng for a quality install at a good price I definitely recommend them

Me
Review №100

We called Carpets of Arizona to do some Laminate flooring in our house in Phoenix. Michael showed us this stuff called Karndean which is supposed to hold up better and last longer than laminate or wood. They installed it last week and our friends can’t even tell that it’s not real wood. I love that I am able to mop with water and we don’t have to worry about spills. It has a lifetime guarantee on the floor.We liked that the owner, Shane delivered it because it’s suppose to sit in the home a couple days before the install, I’m not sure why, but they were really on top of things. Shane came back at the beginning of the install and at the end. We did have a tiny problem with one part that wasn’t done just right but they came right back out and fixed it. The floor really looks great.Meryl & Rich Rose

Information
66 Photos
100 Comments
4.9 Rating
  • Address:480 E Warner Rd #4, Chandler, AZ 85225, United States
  • Site:http://carpetsofarizona.com/
  • Phone:+1 480-558-9777
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Wood and laminate flooring supplier
  • Wood floor installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Highlights
  • Identifies as veteran-led:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
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