My mom has shopped here since I was a little girl. I have continued the tradition and all of the sales people are always so welcoming and helpful. I had a custom piece made from the jeweler years ago in remembrance of my grandfather and it is my most beloved piece. Their store is beautiful too!

Excellent store and service. Very friendly and professional staff

Beautiful store and great customer service! The people there are very friendly and helpful. I will not buy jewelry anywhere else. Best in the area!

Great customer service. Dropped off husbands wedding ring to be enlarged & service was a lot faster than we anticipated, only took about 24 hours. They did a diamond check & cleaned his ring as well as enlarged it. It fits perfectly now & looks absolutely stunning! We will definitely use Belle Jewelers again in the future.

Wonderful place to shop for that special someone in your life. Great people to work with, and definitely will be back again!

Stay far away from this place.Rude service.No people skills what-so-ever.You are better off spending 25 cents at a gumball machine than purchasing a ring from this place!I have never in my like felt so belittled just for simply asking questions about the products purchased.

Looking scruffy came in with wife to look but was treated first class and ended up buying diamond earrings 14 k earrings and a nice Bulova watch. First class all the way and really great price too! Thanks folks for treating us like class.

We shopped at many places for that special piece and after several unsuccessful attempts at other jewelers, we found the one. The staff was so helpful and gave us options that others could not with having their own in house person to help with customizing! We will be regular customers at Belles for a long time!!

Cody was very helpful. Absolutely amazing place. Very knowledgeable. Superb customer service. Only place to go

I was helped right away and the sales women I dealt with (every single one!!) were attentive and helpful from the moment I walked in to the moment I walked out. Great store!

I stopped in to pick up a trivia contest prize and a purchase from their Facebook Live Sale and ended up browsing and purchasing a gorgeous pair of diamond studs during their anniversary sale. All the employees were very kind and chatted with me as I shopped. All around great service.

Belle Jewelers ROCKS! They made a “custom” ring for me right before Thanksgiving but my husband made me wait until Christmas to wear it! ☹️ It is gorgeous! Megan Reed worked with me ever so patiently and Cody shared his expertise throughout the decision process. Highly recommend!!!

I had been looking for a particular bracelet. I went on the Belle Jewelry site. A message popped up from a delightful young lady Megan who texted back and forth with me for a few hours while I continued to work. She was so kind and patient. Not only did she have the bracelet for me, she helped me with two other gifts. She offered to have them wrapped and ready for me to pick up. This was a fantastic experience! And Megan was fantastic... patient, kind, outstanding customer service! Thank you Megan and Belle Jewelers!

Beautiful jewelry store with an outstanding selection. The customer service is 10/10. I will never go anywhere else.

The staff at Belle Jewelers is fantastic! They have helped myself and several family members find wonderful pieces.

I have come here several times and have encounter all of the employees. They are all very nice, personable, non-judgemental and accommodating. Megan did a great job helping me find a ring for my significant other.

AVOID AT ALL COST!!!Cody, the Jewler is VERY deceitful.He will smile & act assuring UNTIL the jewlry is purchased & then he is an entirely different person all together.My experience with this Jewler has been a complete nightmare since purchasing a wedding ring from them.The other store reps were kind and went out of their way to try to help but the Jewler has made me wish I purchased elsewhere.

Got my med alert for my hardware nice

My son bought a ring for valentines day and paid over $500 for it . He was told he could return ring due to unforeseen circumstances. Belle said it was too used . Ring is NEW only wore a couple times. Chalk this up to lesson learned. WILL NEVER DO BUSINESS WITH THIS PLACE AGAIN!

Id give them a 0 if i could there so rude and there rings fall apart pretty much not worth going there go elsewhere.

Our go to place for jewelry. Always treated well, great choices, good prices.

Went in looking for a special piece for my wife. Lori (the owner) spent hours/days with me making sure I was highly satisfied with my purchase.Thank you for making me feel like family and the excellent customer service.Went in for an additional purchase in which Megan helped me out. Megan has helped my kids and I over the past couple of years picking out awesome gifts.The whole sales team is very friendly and helpful.I would rather deal with a family owned business that treats you like family rather than a number.I highly recommend Belle Jewelers!Thank you Lori your knowledge and service definitely exceeded my expectations!Sincerely,Dwayne Crawford

Stagf is catering to customer needs and delivering exceptional customer service

Cody provides excellent customer service in coordinating the repair of my wife’s engagement and wedding ring. Process was so smooth, somehow the ring got upgraded during the repair process making her even happier! Can’t say enough about the staff, service and selection!

I 100% recommended belle jewelry store!! They are awesome. I came in freaking out a little cause my wedding was 1 week away and they reassured me it would be ready in time. It was ready in 3 days! (I had 3 rings that needed resized) couldnt be happier!! Ill definitely be back in the future for some jewelry!!

Upon entering Belle Jewelers, it is easy to be dazzled by the large and varied selection of jewelry, beautifully displayed in their bright and beautiful showroom. The staff greets you warmly and all are very knowledgeable and helpful. I visited not to make a purchase that day, but to get a professional opinion on having some heirloom jewelry that had been languishing in a box cleaned and refurbished so I could wear and enjoy. I cannot say enough about what a wonderful experience I had. Megan explained a variety of options that were available, and did not pressure me into overspending; in fact she recommended one of the lower cost options for a ring I was thinking about having reset. The work was done on site, quickly and at a very reasonable price. I appreciated the ease and convenience of having a cost quote texted to me before any work was done. I will be using Belle Jewelers for any future purchases or repairs and highly recommend them for exceptional service!

Enjoy dealing with them, staff is really polite and courteous

If you are looking for jewelry there is no other place to shop than at Belle’s. Not only do they have the best jewelry in town, but their customer service is the best in business. From start to finish their sales department treat you like a friend and family member not just another sell for the day. I will be a customer for life with Belle’s. Top notch business.

Newly engaged and had a diamond fall out of an heirloom. They were able to reset it in house no problem! Quick, quality work. Very happy customer!

Staff is very courteous and will always find something in my price point. I receive a lot of complements on the peices that I have bought from them. Their sales events are FANTASTIC. They are even courteous when you take your pieces in for inspection and cleaning. There are great bargains in their estate case. HAPPY SHOPPING!!! 💍

Got something personalized. It seemed overpriced for 8 letters. The personalization cost more than the item. We did receive the item in an efficient time frame. Ladies were very professional and helpful. Just overpriced.

Went looking for piece of jewelry and found a beautiful bracelet for my newborn granddaughter. Service was excellent as always. Thanks

Cheaply made ,Overpriced junk.

I think Belles is the best jewelry store in the tri-state. Very friendly and knowledgeable sales personnel. Best selection of jewelry. Love their Ashi and Simon G jewelry!

First time visiting Belles in their new store. Beautiful layout and amazing staff. Everyone was so helpful and not pushy. I explained what I was looking for and they showed me what they had in the store. No complaints!

If I could give 0 I would!!!!We were told three times jewelry repairs were done on site, and even shown where they would be done. 18 days AFTER the work was supposed to be done, we showed up in person to check on the status--since NO ONE would return phone calls (ALL 8 OF THEM). We were told that it would be DELIVERED the next day. I was not happy to hear that. Apparently, the jeweler is In house but works from a second location per desire, so technically*: yes, we did see his work space in the mall, but he rarely uses it. WHAT?!?!?!?Then only HALF the work was done. Given we just paid for what was done and left. I was not about to leave my heirloom with them for another month since they could never actually tell me with certainty where my ring was at any given time.Most skin-crawling event: When picking up my ring, a guy walked in looking to settle his 2k+ credit account in one check. ALL FOUR sales women swarmed him, reading off the financial information including ACCOUNT NUMBERS from the OTHER SIDE OF THE STORE!!!! Yeah, we paid and left. We will be closing the bank card today because we do not feel safe otherwise.

Last December, Belle Jewelers told me I needed to have the prongs on my engagement ring redone. Ive always been prompt in keeping my warranty up-to-date, but with financial priorities as a single-income family, I wasnt able to have my ring repaired until July (prongs are not covered under the warranty). The staff was courteous and attentive as I explained why I hadnt been in for several months. They quickly checked my ring and said their jeweler could have the repair completed in two hours. I was so happy to not have to make a second trip from Carlisle with my two little boys! The repair was done on time, and they validated my warranty card without question. My engagement ring is one of the few pieces of fine jewelry I own, and Ive always been happy with the service Belle Jewelers has provided. I even picked up a new Pandora brochure to start making a wish list!

Bought my engagement ring here for my girlfriend, and I couldn’t be happier! Lori did an excellent job in helping me decide on the ring! In the end I got a “yes” from her!

Nice selection family owned take very good care of their customers

Very friendly, great service. Got what we wanted, decent price.

I have had some ups and downs but I love every piece of jewelry I get from Belle. I have to say most of the associates as well as the owner have been very helpful and accommodating when things didnt go as expected. I am very particular in the jewelry styles I will wear and the cookie cutter chain stores have little to nothing that peaks my interest. I think my biggest issue is just never being sure if what Im told is the whole story. I was taken here to look at engagement rings and was transfixed by one that was touted as one of a kind and made by their personal jeweler. A little over 9 months later my boyfriend proposed with that very ring and I couldnt be happier. We were told that if we wanted a matching wedding band all we had to do was come in and order it when we were ready because all the custom pieces had matching bands designed and just not yet produced. Makes sense. When I called in to ask about pricing and see if I could get different colored diamonds was where everything went a bit wonky. The sales associate kept making it sound like this was a mass produced item when I was told it was one of a kind. Very confusing. Then when we finally got it into the store the finish was wrong. When I showed them that it didnt match my engagement ring at all they assured me it would be fixed by their jeweler. Unfortunately, where I thought this would be done in house I was told that they didnt have the ability to do that same finish. Confused again because I thought their jeweler had made this ring originally. I was very lucky to be ahead of the game (9 months before the big day) in ordering the ring because they did get it fixed and back in my hands well before we needed it. If I would have waited like most people I would have been the panicked bride for sure. That being said I have no regrets about my engagement ring, its the most amazing thing Ive seen to date and I will still happily return to this store for future purchases. I think every business can have their issues but in my case they did what they could to make everything right.

Family owned for quite awhile. Great selection, prices and fantastic staff. Great new place.

Great selection of jewelry. Most staff is friendly. Some jewelry is reasonably priced

So helpful and very kind!!! Well pleased with the ring that they set for me turned out gorgeous! Highly recommend them!!!

Nice facility with plenty of space. Items are neatly displayed.Sales consultants are very friendly and know their product line very well.

My husband got our engagment/wedding rings here. Every time I go to get them cleaned the staff is very helpful and friendly! Would highly Recommend!

Very helpful, friendly and knowledgeable staff. Will be doing more shopping here.

I absolutely love my new ring! Its perfect. Great customer service. Would definitely recommend.

Always friendly service. Have never had a problem with anyone there.

Very very great costumer service and I feel like very welcomed when I visit the , everyone smiles

Excellent service staff is very friendly and helpful enjoy going to Belle Jewelry

Very nice to work with, and help you every step of the way

Fast service.beautiful jewelery..nice employees.

Very good customer service.

Beautiful place! Great prices and staff are phenomenal

They have pandora that I always get a bracelet or charm for friends and family as gifts, I go in they take me to the pandora area I get what I want they wrap it, just trying to say they have fast friendly customer service

Nice jewlery store ...

Genuine, personalized, professional and quality craftmanship!

Excellent service and had jewelry in stock

Bought my wifes ring here 25 yrs ago it broke they repair it and the ring looks new again the service was great! home town service you can count on and trust!

Love, Love Love the jewelry and the staff ! So nice and helpful!

Wonderful store, wonderful staff. ❤️❤️

I had bought my engagement ring and wedding band from Belle Jewelers 8 years ago. I brought it there in its original pristine packaging last week to see about having a pendant made from it. I had stored the box in a drawer in my bedroom for years, where it was never exposed to the elements and had not one scratch on it. I picked it up today and was handed back my ring in a box that looked like someone let their dog chew on it after dragging it around on the cement for good measure. The hinge on the back is completely dry rotted with no more finish, like it had been opened and closed hundreds of times. The finish is all dry rotted on the entire piece, doesnt even look like the same box- for all I know they gave me someone elses box and gave mine to a different customer. But just like the jewelry inside of it, the box has sentimental value. Just as every piece of jewelry in that store isnt actually worth a tenth of what its being sold for, its the symbolism and the sentiment that holds the value. I received a dismissive its just a box, multiple times by the owners son (he made sure that I knew that, of which he should be ashamed as he was being a poor representation of his familys business). He tried to give me some plain velvet box, and I said no, I want one like this or at least similar. To which he looks at me and snaps Well Im not giving you a wooden box. No one asked for a wooden box? My box was a faux leather with the jewelers name inside, I dont want more than what I brought, I want to leave the store WHOLE. You know, when you leave something of value at a JEWELER you would expect to at least receive it back in the same condition as you left it, not completely trashed. After telling me in a very nasty tone Ill tell you what, you buy a pendant from us and Ill give you a box, he promptly kicked me out of the store. I will never spend one cent there, which is a shame as I would rather give to a family business rather than a chain store, but I will never spend a dime at a place that treats their customers so poorly. And I will do my very best to spread the word so people know how they risk being treated- should Belle Jewelers not treat their customers property in their care properly, they will first blame another employee who wasnt present saying it was due to the rubber band they put around the box (its far more damage beyond a mark from a rubber band), they will punish and be condescending to the customer, give them a back handed apology (along the lines of I said Im sorry, its just a box, what do you want me to do about it?) after chiding them and then kick them out of the store when they do not find that kind of treatment as a proper answer to the issue. Horrible experience, and if the owners son doesnt understand sentimental value, maybe he should find a line of work that doesnt rely so heavily on it for his income.

Great staff.

Top of the Class Jewelers.

Excellent service

Had a terrible experience with trying to resolve an issue on a layaway...nasty attitude..they still owe me money but I wont go back...

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