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Colony House Furniture and Mattress Store Chambersburg
4231 Philadelphia Ave, Chambersburg, PA 17202, United States
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Colony House Furniture and Mattress Store Chambersburg

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Jo
Review №1

Weve purchased numerous items of furniture from Colony House Furniture over the past 25+ years after leaving the Marine Corps and moving back to Pennsylvania. Colony House has provided us with exceptional quality furniture and excellent service when we needed service on items under warranty. I would highly recommend them to anyone looking for quality furniture at reasonable pricing.

Jo
Review №2

The sales staff was friendly and helpful. That is not the issue. Do not give a time frame and not be able to deliver. We have been waiting 3+ months for our couch we paid full price for on day one, only to be told expected ship is still another 4 weeks away with no guarantee of that. I understand we are in a pandemic and things are harder to get from overseas but in that case stop selling products that you absolutely know you will not be able procure and giving an initial time frame that you know you can’t meet just to make a sale. Very frustrating

Br
Review №3

Great selection and staff. Helpful smiling and will definitely be back when we are in need.

Ap
Review №4

Fabulous place! Friendly and helpful staff. Very nice selection of excellent quality furniture.

Ma
Review №5

I have purchased a few items from This store in the last 2 years, I have now filed 3 claims for a sectional sofa! Both recliners have quit working and the material on the armrest is spitting! Not even 2 years old!Our kitchen table that was purchased less than one year ago already has a broken chair!I will NEVER buy from here again. The customer service I have received has been terrible, And the goods they sell are only warrantied for one year!

Iv
Review №6

If I can give this store a negative I would but since the lowest is 1 that’s why I give.Horrible costumer service been 10+months since I bought furniture and it still on its way. The fact that they tell you it’s on way for months is ridiculous. There scamming people so becareful with them. Just plain rude and unprofessional.

Ch
Review №7

Ppl really nice and easy unloading just a little tough getting into the warehouse

Le
Review №8

Chase Wenger was awesome!! He spent alot of time assisting my husband and I... he went above and beyond!!

Lo
Review №9

Very friendly and helpful staff. HUGE selection of furniture and our go to when we need new..

Ro
Review №10

Sales person was very knowledgeable and answered all of our questions also worked with us on delivery.I would recommend giving them try.

Ka
Review №11

Really great selection. No pressure sales! Loved that. Found a really nice sectional. Sad that it has to be ordered only because Im so excited about it! Cant wait to get it.

Es
Review №12

As always, the service was over the top. Will always give Colony House my business.

Sa
Review №13

We are so happy that we chose Colony House for our furniture purchase!! Mark, Sheldon and Trevor were fantastic to work with and extremely informative on all the merchandise we looked at. We were never pressured and only offered polite, honest and friendly service!!! Also, the men that delivered and set up our furniture were extremely polite, professional, and very efficient. We will only purchase from Colony House in the future!!!

An
Review №14

Outstanding business that offers only top-notch customer service...this is my go-to furniture store hand down ⭐⭐⭐⭐⭐

Ti
Review №15

Excellent quality and very good prices. The only issue is the longer lead time, due to Covid-19. Manufacturers are backed up.

Je
Review №16

Great customer service. Very knowledgeable.

Ka
Review №17

Helpful, pleasant, knowledgeable staff selling reasonably priced high quality furniture ! Cant believe I finally found a comfy supportive recliner...it has a neck adjustment and I can actually fall asleep in it..Thanks so much...Will be back and will recommend you to everyone. My friend also purchased pieces from you and loves them !! Support family businesses !!! Coming from one myself, I appreciate your company.

Pe
Review №18

Wow, this place is absolutely fantastic, they have a wonderful environment and even better staff! I was greeted and helped as soon as I walked in the door, was given a good amount of options and advice for finding the perfect bed for me. My sales associate walked me through the whole process and was helpful the whole time! They have a great offer for financing and they do free delivery! A wonderful place that will definitely get more of my business in the future.

Ge
Review №19

I just want to express my thanks for the Customer Service one receives from this LOCAL Business that has helped me buying furniture under very stressful conditions. Sheldon has the patience of a saint and is extremely professional. The selection is large and if they do not have they will find it. Thank you, Rose :)

Au
Review №20

This store had a great selection and extremely helpful sales team. I also like the fact that theyre family-owned and operated. The owner also told me that they let their non-family sales team have off during the week of Christmas to New Years-- how nice!!

Ch
Review №21

Great selection of furniture at reasonable prices. Top of the line people. Always willing to help and not pushy.

Pa
Review №22

They have a great selection of furniture and very knowledgeable sales staff. Always pleased when I visit.

Gl
Review №23

Excellent experience from beginning to end. They know well how to treat their customers. Quality merchandise. Ample parking.

Su
Review №24

Very helpful. Lots of furniture to look at. Went there to try out a recliner I saw online. The salesman was helpful but not pushy, he even took the time to make sure he had them in stock, I liked that. We fell in love with recliner and will probably purchase it.

Da
Review №25

First time in am the staff was very helpful.

Bo
Review №26

Great sales people & reasonable prices!

Br
Review №27

There is such a wide selection and everyone was so helpful and actually let us take our time to figure out what we wanted. There was absolutely no pressure to hurry up or pick certain items and everyone was extremely nice.

Ro
Review №28

Great selection and the nicest people ever! Would buy from them again.

De
Review №29

Ali was a great salesperson! I was greated upon arrival and she let me browse and was there to answer questions. They have a huge selection of beautiful furniture. I picked a sectional and it is super comfy. The delivery guys did a great job. Great experience!

Al
Review №30

Eazy, theres a sign back in, lots of roo , great hard working crew, experienced, and I was in and out, np.

Ro
Review №31

I recently purchased a mattress and box springs set for an antique bed. The assistance I received was great. I called several days later to inquire how much it would cost to purchase a lower foundation. My call was routed to one of the owners. He neglected to look at my invoice, talked how much delivery would cost and how did he know my home was bug free. I ordered another size boxspring. I have been told 2 months in a row it would take another 30 days before the foundation is available. I went to another store and will have it in 5 days. Beware

Gr
Review №32

This is unlike any other furniture store Ive been to. There is no high pressure, no pushy sales people. Im so used to getting glommed onto in a furniture store by commission-mad sales people, this was a joy. If I had a question or two I could always find someone to help, but was also left alone to wander and browse when I wanted to. Ive bought an Amish-built table and a electric recliner (made in the US!) and couldnt be happier with either piece. They also have an extensive made-to-order selection of Amish-built furniture. It takes a bit of time to get it, but its worth the wait. The Outlet across the street is also a great place to shop, and the fellow that always seems to be working in helpful and friendly.

Da
Review №33

The best! You get good sturdy made furniture that will last! Actually paid less and got better construction and fabric I wanted!

An
Review №34

Awesome experience! We were actually referred here by another furniture store and we are so happy! The staff went above and beyond to be sure we got exactly what we were looking for and treated us like part of the family! The prices were great! This will be our go to place for furniture for sure now!!! Thank you!

Ke
Review №35

No pressure sales. Let you wonder around. Makes excellent suggestions. Paid less than I had budgeted.

gi
Review №36

Unbelievable Customer service, they truly mean customer service is their priority. We had a flexsteel sofa love seat that was defective and they came to the house picked it up and told us to pick something else in the store. Corina and Chase are the best, as well as the owner Mark. Honest people!!!!

Da
Review №37

We stopped by just to look and ask questions about durability and quality. The owner met with us and answered many many questions. No hard sell, no pressure. Just by answering our questions, he made a future buyer out of my wife and I. We spent almost 3 hours in the store sitting on ALOT of furniture. When it was time to leave, we realized that somewhere in this big store , my cars key fob fell out of my pocket into the furniture. The owner again helped us out and assisted us with searching for almost 45 minutes trying to find the key fob. We were unable to find it but he took my information and assured me he would continue to look. We honestly have never been treated that well in any store that we can remember. Highly recommend doing business here!! We will be returning to make a purchase..........and to keep searching for our key.

Su
Review №38

The customer service here is above and beyond. This place wants you to be happy with your purchase. A real hometown store with friendly staff.

Da
Review №39

Great place to find beautiful, well made furniture. Employees are kind and very helpful. The owner genuinely cares for both employees and customers. Highly recommended!

Ja
Review №40

We went to every furniture store in the area. Needless to say, I leave no stone unturned. With that being said, I even am particularly picky with the customer sales representative that would deal with us. I even narrow it down to the person that is how much time and consideration I take into account before making a purchase. Mark and Chase are by far the absolute best customer sales representatives in this entire area as I have personally taken the time to meet each and everyone of them. From start to finish, I was 100% satisfied with 100% customer satisfaction guaranteed. I refuse to work with or deal with anyone else. Mark and Chase are by far the best customer sales professionals in the business. To me, investing time is worth it into making every purchase in life. Mark and Chase were easy going, friendly, accepting, and welcoming. The model of how every customer service professional should be. Without question, Mark and Chase went above and beyond expectations and answered every single question, comment, and concern that I had about my purchase. Mark and Chase had more patience with me than any other sales professional I have ever dealt with or worked with. Thank you Mark and Chase for a flawless sales transaction from start to finish. Patience is a virtue. And, you have more patience than anyone I have ever dealt with. If I were a business owner, I would have no problem handing you the keys. Because of you, I will be a Colony House Furniture customer for life. Thank you again.

Ro
Review №41

Horrible customer service,

Da
Review №42

These guys are top notch. I don’t normally leave reviews but Chase was our sales person and he was absolutely amazing. The quality of the furniture is on point and the staff is exceptional. Would totally buy furniture from this place again, even if we didn’t reside in the local area- lit 🔥 af

Lo
Review №43

Stopped in to escape a huge storm and take a look at some bedroom furniture. The staff was wonderfully helpful and honest. I had bought a queen bed ensemble from them in the past and was very happy with the price and quality. The same applied this time! I found and bought a set that I will be able to turn into a wonderful family heirloom at a price that I wasnt expecting. I cant wait for the beautiful furniture to be delivered so I can start to enjoy it!

Ch
Review №44

Went looking for an end table of which I found an excellent selection...but ended up with a floor lamp that met my needs. Sheldon aided my purchase by being friendly and knowledgeable. All in all a very worthwhile trip.

Ty
Review №45

Really large place to browse for furniture, nice selections

Am
Review №46

Had a great experience at Colony House. Very helpful and friendly.

Ka
Review №47

I have made two purchases at Colony House in the past two years and both experiences were great. The family who owns the store are all extremely nice and helpful, but they also dont hover over you or try to sell you anything. They offer advice and help you find the best deal for YOU.

M
Review №48

I love our new couch and recliner! Excellent quality, great prices, and the most helpful sales staff. He found exactly what I was looking for!

Bo
Review №49

First time customer - walked into colony house about 2 weeks ago looking for dressers for our kids. After hitting all the major stores and being treated poorly, Chase welcomes us to this great family owned/operated business with a great selection. We found what we wanted and had it delivered for FREE a week later absolute wonderful shopping experience and will be back soon for our next purchase...Thanks Colony House! ~B

Be
Review №50

Just visited Colony House Furniture in Chambersburg...bought a couch and a recliner..the staff were all friendly and cooperative...the sale is Huge!! My sales person was Jeff and he was very helpful and kind with my questions about the furniture...Would Highly Recommend Colony House!

Na
Review №51

The assistance we received from Colony House was exceptional. We bought from them about 12 years ago and they are still tops in our furniture selection.

Co
Review №52

I live in WV and when I need furniture it is the only place I go. The staff is knowledgeable and friendly. The showroom is massive and impressively clean. Other than a few family heirlooms there is nothing in my home that I have not purchased at one time or another from Colony House. You will not be disappointed. I also like the fact that this is a family business and has grown over the years just by its reputation for quality service.

Er
Review №53

Great furniture store to do business with. Fair prices and outstanding customer service. Repeat customer who is very satisfied. Highly recommended!

Ja
Review №54

The best place around to purchase furniture! Huge selection, friendly service, quick turn around, and convenient free delivery!

Ka
Review №55

We was asked if there was anything that we was looking for and they took care of you right away

Jo
Review №56

Top notch customer service! They go above and beyond to make sure the customer is satisfied. Very knowledgeable and professional. Truly a cut above the rest! 100%

Bo
Review №57

Staff was helpful and friendly... reasonable prices..purchased a sectional and recliner.

Ja
Review №58

I once had PA house furniture it is quality made and beautiful anyone who has it it will last forever as long as you take care of it

Ma
Review №59

Big selection. Helpful staff. Liked the prices. Jenny was excellent. Husband is happy. Well worth the stop.

Er
Review №60

Hello all,I felt it was a good idea to share my experience at Colony House Furniture with so many options out there. I have been dealing with Colony House for more than 20 years and the service, prices and most important the people that help you make your purchase are wonderful. They are very knowledgeable on not only their products but can tell you the difference on something that you might be comparing. If your considering a furniture purchase they are the best.

Jo
Review №61

Loved it very helpful

Te
Review №62

The entire Colony House Team has been fabulous to work with. From the sales staff to the friendly and efficient people who deliver to your door. I would never purchase furniture from anybody else. Their selection is the highest quality as is their customer service. Thank you for all the help you have given my family making our house a home.

Ty
Review №63

I just stopped by Colony to view their mattresses. Very large selection to choose from, I didnt make a purchase today but the customer service I received from Chase and Mark was outstanding. Any and all questions I asked they answered without any pressure. Once I am ready to make a purchase for a mattress or any furniture, I know where I will be going. Right here at Colony House Furniture. I highly recommend.

Me
Review №64

The staff is fantastic and very friendly. I have not encountered a staff as professional and considerate as the one here. They have a very large selection, and the store itself is much larger inside than what its outward appearance may conceive. Overall, an exceptional store with exceptional service.

De
Review №65

My wife and I were happy with the recliner that we bought here. The salesman was pleasant and knoledgable helping us to pick out what suited our needs.

Cy
Review №66

Best furniture store in town. Chase made our shopping experience very enjoyable!

Ta
Review №67

Our salesman was very helpful and knowledgeable, and not pushy in the least bit. He made our visit very pleasant and comfortable. Will definitely recommend this furniture store to others.

Do
Review №68

Bought a house full of furniture from this store... great service with helpful sales staff. Deliveries completed on time with no problem. Prices are reasonable for quality furniture. You need to check this store before buying...

Je
Review №69

Very nice showroom. Staff doesnt hound you or follow you around, but will check to see how everything is going or if you need help.We wanted to compare prices around town and did at a few other places. Came back and were able to negotiate price and got our beautiful living room set (sofa and loveseat) for a great deal. Never felt pressured.Go check them out. I feel assured that we got quality furniture at a very reasonable price that will last a long time. Well definately be back.Thanks again! ☺

Ga
Review №70

Great staff. Helpful and not pushy. Let us look and no pressure.

Mo
Review №71

Nice, quality place but just too expensive for me. The salesman I talked to said that we could get any of the display furniture in a different cloth or color, though, which I didnt know was possible! Neat experience.

He
Review №72

Great experience!! Chase was a great salesperson and friendly and genuine. No pressure, explained things like the fabric coverage very well and let us make our own decisions. We got a great deal on a display set, and they delivered all the way to the BWI Airport area for a very reasonable fee.Delivery guys called ahead as agreed and were right on time! They were pleasant to work with and friendly. They took their time to make sure the stuff would fit thru the door and were careful.Shopping with Colony House was great! Thank you!

Re
Review №73

We buy just about all our furniture from here ! Great long lasting high quality items . Good prices . The staff is so informative and kind . The delivery is easy and the delivery people are not sketchy like other companies! Will recommend to anyone in a heartbeat and plan on continuing to shop and buy here ! 10yrs of buying here and happy still !

Ti
Review №74

The gentleman was very courteous and helpful

Bi
Review №75

We have dealt with Colony House for YEARS and would not go elsewhere for home furnishings. Pricing at Colony House is always better than all other stores; the staff is always helpful and never pushy; and the store is arranged so the buyer can see what the product would look like in their home. Whenever we had a difficulty with any product (a rarity) Mark Wenger and his staff went to all ends to make sure we were satisfied. We suggested Colony House to our son and daughter-in-law to furnish their new home, and they went elsewhere and paid more for the identical product. Now they wish they would have listened to Dear Old Dad.........

Ho
Review №76

Nice customer service.

Re
Review №77

If you want to get good furniture and get professionals that know their job I recommend Colonial House Furniture. I give them 5 stars.

An
Review №78

Great service with no pressure!!

Kr
Review №79

A great place to shop for furniture. They delivered my mattress the same day. I do live vary close to the store. I will for sure shop there again

Di
Review №80

The store had very many beautiful peices, but for someone with a small house, they didnt have many options to choose from, and they were very expensive!!

Bo
Review №81

I have never in 58 years had such a great experience with any other company as I experienced with Colony House Furniture. They stand behind the furniture they sell 100% I would recommend them to anyone looking for furniture.

St
Review №82

Weve been shopping at Colony House for 15+ years and have bought most of the furniture in our home from them. We especially like that they take time to ask us questions to make sure we get exactly what we are looking for. We appreciate how important our satisfaction is to them and will continue to use Colony House to furnish our home.

An
Review №83

As always excellent customer service and friendly staff.

Ja
Review №84

Good quality furniture as great prices. Not pushy sales people

Je
Review №85

Great furniture, fair prices, great service.

Da
Review №86

Nice staff, not aggressive. Decent price

Ti
Review №87

After building our new home 14 years ago, we went to Colony House to look for new furniture. Not only did they have everything we wanted but their prices were better then what we could find anywhere (and believe me, we looked) They delivered and set up everything for us at no extra charge. Over the years we have finished rooms and added more furniture with Colony House being our go to store. I absolutely love everything we have gotten and the quality of the furniture is fantastic. It has held up to three boys and now a few grandkids. Nothing speaks to quality as a leather sofa surviving little kids. lol Another aspect of this store that I found a bonus is that everyone there was so willing to help us find exactly what we are looking for and also help us to match the colors already present in our home. Colony House continues to be the best place around for quality furniture and superb customer service. Id never go anywhere else.

Ja
Review №88

Amazing customer service and a great price. Chase was honest and courteous.

Ne
Review №89

We moved into the Fayetteville, Pa. area last fall. We had a whole house to furnish and did not know where to go. I remember buying some furniture for my Son here years ago, so he suggested why not at least see what they have to offer as our taste is more modern. So we went into the showroom with an open mind and met Sheldon one of the owners Sons. He listened to our needs and we told him about our one dilemma as to we had no idea of how to place a sofa in our open family room. So he went over and brought his father over to further discuss it with us. We were in luck that Mark offered to come out to our home that same night and he was able to suggest a solution to our problem. We are so very happy with all of our purchases with this company and would totally recommend them to anyone who does not want someone to follow them around like you are buying a new car, however will check on you periodically to see if you need help. If they did not have what I wanted I asked them if they had any catalogs that I could look through. This is a pressure free company. We have been extremely happy with them along with the delivery team and anything that we had a problem with which has been very minimal. I just recently learned that they sell window blinds as well. I was thrilled with the aspect of dealing with them once again given their outstanding prices and above all the commitment to their customers. There prices on the blinds were less than half the price of Hunter Douglas that I received from a company in Waynesboro, and with Lafayette blinds being in business for over 60 years and made right here in the US was a plus. I was thrilled to find out this service was available to us as there are not many stores up here in the area that do this. The blinds are sold in the Gettysburg store just a short drive to meet with Kaitlin an extremely nice person who is there to help answer all of your questions. Her along with another employee came out to measure and the order was placed. We are so looking forward to receiving them. As you can see, I could write a book on this company, but feel they have made our lives so much easier and less stressful with their expertise, kindness and great communication. From the moment you walk in you feel welcome and once you get to know them, they are part of your family. So thank you all so much for making us feel welcome and caring.

Ju
Review №90

No one even said hello or Ill be with you as soon as I can... Walked around the entire building looking at sectionals. Really disappointed. They did have a huge store with many selections, so I gave them more than one star for that.

Br
Review №91

These are fantastic people t deal with. I purchased at colony house many times.I have no reason to shop elsewhere!

Be
Review №92

Always customer friendly! Great store!

De
Review №93

Good furniture at decent prices

Wi
Review №94

Wonderful selection and great staff

Ro
Review №95

Huge selection great quality

Da
Review №96

Nice staff

Ri
Review №97

Very helpful sales rep.

Ed
Review №98

Very helpful and really really nice

Wa
Review №99

Sheldon helped my wife and I immensely. We will be back in the future.

Lu
Review №100

Great service

Information
33 Photos
100 Comments
4.7 Rating
  • Address:4231 Philadelphia Ave, Chambersburg, PA 17202, United States
  • Site:https://www.colonyhousefurniture.us/?utm_source=google_my_business&utm_medium=chambersburg
  • Phone:+1 717-263-2443
Categories
  • Bedding store
  • Bed shop
  • Furniture store
  • Bedroom furniture store
  • Furniture accessories
  • Home goods store
  • Mattress store
  • Sofa store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–5PM
  • Wednesday:11AM–4PM
  • Thursday:9AM–8PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–8PM
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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