My family and I had a Great experience at Groove Mazda! Our sales guy Nico Perry was very knowledgeable and so caring. Their computer system went down and of course, so we waited, trying to get the deal done on this day. Of course it didn’t happen on that particular day. We were very fortunate to have Nico Perry. He was so sweet. He would constantly check in on us throughout the day. My three children and I, one age 3, were all at the dealership the whole day. Nico had went out of his way to bring us food “many different times”throughout the day and lord, everyone knows children are hungry every hour! He also had a great sales partner Sara. She was amazing as well. She would also go out of her way to check in on us! Our Finances person, Kaylie was very knowledgeable in her field and made the finance part go very smoothly. I know it takes a team to make all that happen, so thank you all at Groove Mazda!

I had a Mazda 6 for the last 7 years, bought it brand new. That car carried me through my twenties and into my thirties. Mazdas are fun to drive, more sporty than you think and are easy to Maintenance.After 7 years and hundreds of thousands of miles, my 6 finally died (totally my fault). I was devastated, but Mackenzie in service helped me out and took the time to listen and I cant thank her enough.Groove Mazda bought it back from me with no hassle and a great deal. Mazda will always have my appreciation and respect.If your in the Market, Groove Mazda will take good care of you and youll love your Mazda as much as I did.

I hate car dealerships... Who doesnt?But not this one! A+ experience and customer service that absolutely blew me away.. Went in looking for pricing on a lease and ended up leaving with a car, same day.Jeff was cordial, patient, knowledgeable and gave me all the information I needed to make an informed decision. Kalie in finance also was an absolute gem. 10/10 would recommend.. Tell them I sent you

I bought a used Mazda 3 a few days back. My sales person Sara Sacks was very nice to work with. She understood my needs and suggested the right car for me, allowed me to take the car for a long test drive to thoroughly assess the car, was very transparent and showed the inspection report and offered a resonable price when all other car dealers wanted to scam me. Overall a pleasant buying experience.

Wonderful experience leasing my new Mazda through groove. Andrew G. was extremely helpful and negotiated everything through email. Once we came to pick up the car it was fast and easy. Kalie V. was a great help as well going through the entire lease and agreements. Andrew and Kalie were very friendly throughout the whole process which made the experience even better. Highly recommend leasing through Groove!

We had a great experience Groove Mazda. It was my sons first experience buying a car and I found the customer service at this dealership to be way ahead of all the other dealerships we explored. Patricio was our sales person and he was amazing. He made it an extremely easy and comfortable experience for us. He has even checked in with us since buying a car to make sure everything was going well with it. I would highly recommend him to anyone going to look at a car at Groove Mazda!

We recently worked with Sara Sacks to purchase a CX-5. The experience (and the car, of course!) were simply top notch. Sara was fantastic to work with. Im not typically a fan of the car buying experience but Sara made it easy. Highly recommend the dealership and Sara!!

They were absolutely amazing. We were hoping to look at a certain car, but when we got there it was unavailable. They were able to find a good car that I loved that fit in our criteria. They never pressured us into certain prices and finances, they listened to us and helped us find what we wanted. The car was absolutely beautiful on the inside and the engine was super clean. We had an issue with our bank and financing, but our salesman, Zack, and the finance manager, Kalie, we’re absolutely amazing. They had amazing and so helpful in sorting out the issue and putting up with our bank. They have great customer service and are very honest and upfront. Best car dealership I’ve ever been to, and I would trust them to also service my car. Definitely recommend going to them, they have great customer service. They take good care of their cars, both new and old!

Walking in the employee’s of Groove Mazda had no idea what this purchase meant to me. I had the pleasure of working with Jeff Tate and not only was his vibe as peaceful as they come but he took care of me the entire way! At this point they definitely knew what this purchase meant. Along with Sergio and the ever so vibrant Kalie I felt like I received the utmost care and dignity with this difficult task I presented them. I can proudly say I love my new to me car and all it represents. I recommend Groove Mazda completely but ask for Jeff and thank me later.

We had a wonderful experience buying our new (to us) car at Groove Mazda! Wendel was SO thoughtful and professional before, during and after our purchase. He sent me pricing and vehicle information before we arrived and then made sure we got the vehicle that was just right for our family. I never felt like he was trying to sell us something we did not need. He was incredibly kind and courteous and also responsive after we got the vehicle home and had a few questions. We love our new CX-3 and Wendel did an amazing job helping us pick it out. Thank you!

I just purchased a vehicle from Groove Mazda in Centennial. Wendel helped us with the entire process and he made it very easy and reminded us how great customer service looks like. Wendel was professional, knowledgeable, very transparent and made us feel like we are a priority. Wendel even took his time going over the car features with us after the transaction was done. Wendel, we appreciate your help and thank you for making this process easy and pleasant experience. We also want to thank the Groove Mazda team that worked with us this weekend. If you are looking for a car, check out the Groove Mazda, it is definitely worthwhile.

We had a great experience at Groove. Jeff was our salesman. He was not at all the stereotypical pushy used car salesman. He was so helpful and nice. We didn’t feel pressure at all and walked out with a great car. Dan in finance was also great. Everyone was friendly and made our experience great:

Went to Groove Mazda after a poor experience at another dealership. My salesman, Zack, kept the process extremely smooth and easy without any hassle or haggling. Sam, the sales manager, was also great to work with and equally as helpful. An overall outstanding experience on a new car sale and I would highly recommend Groove Mazda to anyone on the market for a new vehicle.

I almost bought a car from Groove Mazda, but my experience with them made me go to another, competent, dealership. I was repeatedly given misinformation, was given false promises, then told what they told me directly was wrong and I must have “misheard,” and then asked to give a $1000 non-refundable deposit to hold the car for two days while I went to fix their mistake-a mistake that would not/could not be fixed in two days. To say I would not recommend this dealership is an understatement. If the company is not a scam, the salesmen are at best incompetent.

Visited 8 dealerships today. Ended up buying from Rebecca at Groove Mazda on Arapahoe road. She was helpful, knowledgeable, and not at all pushy. Very pleasant experience.

Wendel Aaron helped me get into my new car! I bought it almost a month ago, but Wendel took such good care of me through the whole experience - which is why I’m just now leaving a review to make sure he gets some recognition. He was very patient, informative, attentive, and friendly from the first day on the lot for the test drive through the quoting, signing, and post purchase walkthrough. I also did ask for a number of quotes and had a lot of questions via phone and email and he was always very detailed and quick to respond. He was never pushy, just supportive for helping me find all the things I wanted out of a new vehicle. If you’re looking for a knowledgeable, kind, and attentive contact that will take care of you every step of the car buying process - Wendel Aaron is your man. Cheers and thank you, Wendel!

We recently worked with Jeff Tate to purchase a CX-5. The experience was simply top notch. Jeff was great to work with. Jeff made the car buying experience easy. Highly recommend the dealership and Jeff!!

Had a fantastic experience buying a vehicle from Groove Mazda, specifically working with Rebekah Tresslar. Very easy to work with and they were incredibly fair. Highly recommend reaching out to Rebekah if you need a car!

My husband and I had a great experience at Mazda Groove our sales rep Rebecca was very helpful and knowledgeable in answering all of our questions. Very genuine and passionate about her work. More than willing to help us find the best vehicle, specifically tailored to our needs and helped us explore various options for financing.

Got my cx30 with the help of Nico. Huge tanks for Kalie for helping me with the finances. Learned alot from this dealership.

Nico helped me and my wife negotiate all of our wants and needs into our 2021 CX-5. We came out paying less on our monthly’s, because of Nicos efforts. The entire team there is dedicated to truly helping you into a better car and providing the best customer service out there!

I have nothing but good things to say about my experiences with Groove Mazda. My sales rep Patricio helped me through the complex process of trading in my old car for a newer model. Later I decided to have some accessories like a tow hitch and roof rack added. Peyton was extremely helpful in answering all my questions and setting up the installation for me. When I brought the vehicle in for the install, Joseph in the service center, was very communicative during the whole process. Recommend this place to anyone.

Just bought my first Mazda. Had a great experience at Groove Mazda working with Wendel Aaron. I was negotiating with three dealers via email and Wendel was the best. Always a quick reply and never pushy. He was great (along with the rest of the staff at Groove Mazda) when I came in to finalize the deal. He took the time to show me how to access the various features on my new car and introduced me to the staff at the service department. They seem like a good group and I look forward to working with them in the future. Sam the finance director was also great. Went over the various warranty packages and how they would affect my payment but also never pushy. I would highly recommend Groove Mazda and ask for Wendel.

I worked with an amazing sales rep named Sara! She was honest, not pushy, helpful and friendly. She listened to what I wanted during the first call and was prepared for our first meeting with a great option for me to test drive. Due to current chip issues nationwide, the car I wanted was being shipped to them. Sara stayed in touch with me throughout the process to give me peace of mind and set clear expectations. I finally have the car I love and the buying process was super easy! I was in and out in 2 hours tops. Thanks Sara and Groove Mazda!!

If you would like your time wasted with false online ads, this is the place for you.We drove from the other side of town to check out a vehicle that was listed online. None of the damage (there was a lot) was shown or mentioned anywhere in the ad. It was listed online for $700 above NADA value but when we got there it was a totally different price at $1k OVER NADA value.The vehicle had many scratches, dents , missing parts, cracked parts, etc etc. Since it was listed so high and had no mention of any of this, it was safe to think that it was in really good shape, boy were we wrong.On top of that, we made an appointment with the salesman and when we got there he was in the middle of a deal with another customer and wouldnt be with us for quite some time.False ads and time wasters, beware.See pictures of the vehicle condition and the over priced sticker that insinuates it is in excellent condition.

My husband and I had a great experience buying our new Mazda here! Patricio helped us find the right one and went out of his way to make sure we had a smooth, easy process. He was very genuine, kind, and honest. We’re so thankful for this experience!!

I had a great experience with Jeff Tate at Groove Mazda. He answered all of my questions and was friendly and helpful when we bought our car from him. I highly recommend him!

Wendel sold me my first car and he was honestly one of the kindest salesman I’ve met. Other than him I had many other team members help me in this process and overall it was a very simple experience despite being something that should be stressful normally. The environment is nice and genuinely I appreciated Wendel who has helped me even after I bought the car. His kindness and customer service did not end at the sale and what benefited him, but extended to other questions and concerns I had after I bought the car. I’d recommend talking to him if buying a car worries you as it did me.

Best and easiest experience we’ve had buying a car. Our salesman was Jeff Tate and he was incredible to work with. We highly recommend this dealership and Jeff.

I had an amazing experience buying my first car from Zack Love. He was very knowledgeable, helpful, and patience. I didnt feel pressured or rushed, and he truly took the time to make sure I got the perfect car for me. I would recommend working with Zack and the Groove Mazda team to anyone looking for an easy and enjoyable car buying process!

I bought my first Mazda from Patricio and it was an excellent experience. We had a newborn baby at home so we took advantage of their online paperwork and delivery offerings at the dealership. Pat drove paperwork over 30 minutes to ensure we could secure the financing deal we wanted before the end of the month, got an add on completed for us so we wouldnt have to schedule an additional appointment, and walked me through the car in person to explain its features. He did so much for us at a critical time for our family, and I would highly recommend working with him if youre interested in any Mazda vehicle. Thank you so much for everything you did for us, Pat!

Mikayla Pierce was wonderful to work with. She made the buying process smooth and easy as possible.

My wife and I just moved across the country and needed a new vehicle ASAP; Groove Mazda was absolutely the right choice. A huge shoutout to Jeff Tate - he was kind, extremely knowledgeable, able to deftly guide us through different financing options, and overall went out of his way to make us feel completely comfortable with our decision. We will definitely be loyal Groove Mazda customers from years to come.

Purchased a used vehicle from Groove Mazda. My sales associate, Pat Rodriguez, was great to work with. He was honest, friendly and tried to get me in and out as quickly as possible. Very happy with the service and my new vehicle!

This post is from my own perspective (in addition to Brads), as co-purchaser. The overall experience working with Sara was pleasant, informative and fun from beginning to end! Whenever we had a question about anything, she would ask and deliver a clear answer. Her unconventional, no pressure sales style is a plus for the dealership, yet she brings the entire deal to a close smoothly. She patiently waited for us to complete the paperwork (it was close to 11 at night), and then gave us a hands on tutorial of the tech gadgetry. If you prefer a low pressure approach and time to make an informed decision, make sure to request Sara Sacks at Groove Mazda on Arapahoe Road!

Run in the other direction as fast a possible, buy somewhere else.The purchasing process was fine, price was okay, its a terrible time to buy a car right now.It is when you need ANY form of customer service where the problems begin.The shop manager is unable to run a shop. They had my care for 20 days and he had no idea what was happening with my car, or that it was there that long. He scheduled a meeting with me to do a ride along to hear the knocking sound. I was on my way there when I got a call saying they lost my keys and had to reschedule a meeting. Long story short they cant fix a problem with my brand new car, and will not honor the manufacturers warrantee.Do your self a favor and drive past the shop bay doors and just take a peek inside. It looks like a homeless encampment has taken over the shop. Things are everywhere, it is very dirty, and this is why, I am guessing, they lost my keys.I emailed the general manager, and he completely ignored me. The shop manager was supposed to email me with the GM CCd but completely ghosted me. Once they have your money you are not worth the time of day to them.*The only reason they have 4 plus stars is because they bribe their customers with a free tank of gas for a good review. Google is totally cool with that, but its misleading to say the least.

Pat Rodriguez was phenomenal!!! Best experience I have ever had buying a car. He is knowledgeable and straight forward. They gave me a very fair price and even gave me top dollar for my trade. I highly recommend working with Pat and will definitely hope to buy from him again!!! Also, he was training a new hire Mikayla and she was already so on her game and wonderful! Kudos to Groove for hiring top notch employees!!

My experience at Groove Mazda was great. We were trading in a Ram 3500 with snow plow. Working with Jeff Tate was a breeze. Jeff was friendly, knowledgeable and Honest!! My son is looking to buy a car soon and Id definitely recommend Mr. Jeff Tate @ Groove Mazda. Thank you for being a straight shooter with us Jeff.

Sara! Sara! Sara!Heres a pro-tip folks - IF you want an absolutely spectacular car buying experience then you will go to Groove Mazda on Arapahoe, march in the door, and immediately ask for Sara. Case closed. Done. Kaput.I hate buying a car at a dealership, but Sara made it painless, plus entertaining and a lot of fun!Dread the last step of the finance office? Yes, they have products to offer, but never attempted to force them upon us - giving us space to make a decision right for us.Walked out of the dealership last night with a brand spanking new Mazda CX-5 Signature edition and completely enjoyed the ride home.Sara - stay incredible. Groove Mazda is fortunate to have you on their team!

Wendell at Groove Mazda is amazing. He is attentive, thoughtful, hardworking and knowledgable about what he is selling. Wendell worked hard on my behalf to secure me a car that I love for a price that was better than any other Mazda dealer in the area. Thank you Wendell. Now I just have to work on not getting any more speeding tickets.

My husband and I were looking for and older big truck. When I called Groove Mazda Rebekah Tresslar called me back. She was awesome. She was involved and kept us informed. She helped us get a great deal. I would call here for another vehicle from Groive Mazda anytime. We love our truck. Thank you, Rebekah!

Jeff Tate is an absolutely phenomenal salesperson and helped me lease the right vehicle for me, as well as helped me get the best price he could. I’ve been with Mazda for a decade now and they exceed expectations every visit. Thank you!

Absolutely atrocious customer service. I purchased a vehicle on May 21,2021. The entire process took hours for them to facilitate. They made numerous promises and made tons of excuses. I should have known at that point to go larger as it was evident the employees are far more important than the customers and their time is the most valuable, not the customers. They actually pushed finish the paperwork that night warning me if I returned the following day it would take at least five hours…another clear sign to walk.After I purchased the car they refused to communicate. I elevated numerous times and ever the manager of the dealership is non responsive. Mazda customer service at the corporate level is also a joke.Simply put…go somewhere else that will value your time and actually respond to you!

Despite a couple hiccups, this was honestly the best car-buying/trade-in experience Ive ever had. If youre looking for a Mazda, enjoy chill vibes with no pressure, and dont want to deal with the sleazy car salesman who sold you your last car - go see Jeff Tate!!! Professional, kind, and extremely knowledgeable, Jeff is the complete opposite of that stereotypical salesman we all think of and dread when going to buy a car. Plus, who better to help you with your new Mazda than someone whos owned more Mazdas than anyone else?! My experience at Groove, and with Jeff, was truly remarkable and I cannot recommend these guys enough. Also want to give a shoutout to manager Dan and Sam in Finance - thank you both for all your help! :)(Pictured: Mazda’s *customer* HOF plaque, checkout #1)

Jeff Tate was awesome! He was very knowledgeable and kind. Not pushy at all, we hadn’t purchased a car in a few years and weren’t sure what to expect this time around. He showed us all of the features we were looking for and was helpful the entire time.

We spoke with Jeff Tate on Saturday about a 2021 CX-5. Mr. Tate found the trim level and color we were interested in and set up on a test ride within minutes of arriving. He was friendly and communicative throughout the process. Although we had a deal lined up with another dealership, Mr. Tate looked and the numbers and was able to beat them. Paperwork went smooth, dealership was clean and offered perks like free maintenance for 2 years and unlimited car washs and vacuuming at the dealership. Happy to do business there, will be going back in the future when its time for another car.

Recently purchased a Mazda3 from Jeff Tate. He went above and beyond and made sure I was squared away, Ive never had a better experience purchasing a vehicle than I did at Groove with Jeff. Very much appreciated! 5 stars

Jeff Tate at Groove Mazda in Centennial CO. was fantastic. He wanted to make sure we got the right car we wanted not just to sell us a car. Easy process throughout.Thanks Jeff.

We recently went to Groove to just look at a model they had there that our regular dealership did not have. After arriving we were greeted by Pat. Needless to say we ended up purchasing. From the sales team to the finance team everyone was awesome. Pat made the whole process simple and was very welcoming. We will be purchasing our future cars from here.

Bought a Mazda 3 today with the help of Rebecca and she is the best salesman I’ve ever been helped by. She didn’t pull all the normal salesman bull rap and got me out of there quick and got me the perfect car and deal. 10/10 going back

Excellent experience. Patricio (Pat) was very helpful and informative. 100% recommend to anyone looking to buy (or lease) a Mazda!

I had such a great experience purchasing my new car with Zach Love. It was easy, fast, and a enjoyable experience. We are so happy with the car and happy to be apart of the Mazda family!

This was my second car purchased from this dealership and Rebekah was my salesperson for both AMAZING experiences! Every department I interacted with, from service (Ron) all the way through to finance (Sam), were extremely helpful and courteous. Cant recommend Groove Mazda enough!

I had an excellent experience yesterday at Groove Mazda. Jeff helped me out, and introduced me this bright red Mazda CX-5 and I fell in love immediately. Everyone in there took amazing care of me on my first car buying experience!! But jeff, he was amazing!

Rebekah Tresslar was great throughout the whole experience. She was very accommodating and not pushy at all, and was extremely knowledgeable about the Mazda line. If we decide to purchase another vehicle we will definitely come to her first!

Pat was incredibly helpful as well as everyone else that I was helped by. Being a first time car buyer, I could not have asked for a better experience! Will definitely be referring others to Groove Mazda!

Our salesman Andrew Gonzales was super friendly and knowledgeable. He made our buying process painless and exciting!Bob Chapman in financing made the dreadful paperwork process fast and pleasant. I don’t think I have ever laughed or enjoyed purchasing a vehicle until today. Top notch service.

Gave my wife a bait and switch on an oil change coupon for teacher appreciation. Mazda had an offer to let teachers get an oil change for free as a COVID thank you. She called them up and scheduled the oil change with them and made it clear she wanted to use the coupon. Showed up and they said Sorry! Thats expired now. But well do it for $100. Thanks, Mazda. But they got Groupon now.Dishonest. Please avoid.

My daughter and I bought a Forester from Zack Love at Groove Mazda. This was my daughters first car buying experience and Zack was so accommodating and helpful. He made her feel comfortable and confident in her purchase and she LOVES her new Forester!! Thank you Zack!

I had the best experience buying my brand new 2021 Mazda CX5. Sarah was the best sales woman I have ever had the experience of meeting. She made my experience so smooth. It was a great experience all around. When I got to finance Bob was the best. He made me feel right at home. He explained everything and it felt like I had known him forever. This was the best car buying experience I have ever had.

Patricio helped me buy a car, and he was the most pleasant experience I’ve ever had with a salesman. Extremely helpful with all of the questions that I had. I’m so ecstatic to finally have the dream car I have always wanted. Thank you Patricio!

The easiest car buying experience of my life! Rebekah made finding the car I wanted easy and fun. She was knowledgeable and gave me all the information needed on purchasing my first Mazda. Absolutely top notch service from start to finish!

Wendel was my salesman and he did an amazing job explaining to me not only the differences in Mazda models but other luxury cars too. I had just test driven at BMW and Mercedes and I am so much happier with my new Mazda! I got the same luxury for much less!

Best dealership I’ve ever worked with. The entire team: Sara, Jeff, Dan and Sam made for a great experience! I will be recommending them to anyone interested in buying a car. I live 2 hours away from Denver and they worked over the phone/email with me to help me get out the door with exactly what I wanted.

When I first came in Niko was able to help me test drive some of the cars to figure out what I was looking for. We left because they didnt have the color I was hoping for. When I left Niko went above and beyond and texted me letting me know different options I had. We then came back a couple days later and Jeff helped get the car I was looking for. He was such a nice guy he made us feel welcome as soon as we came in the door! Jeff did an amazing job helping me get the payment around what I needed. He also helped me know all my options I had. Sam was also such a nice guy he helped us get our paperwork and warranty stuff done no problem!! The customer service here was amazing I will definitely be referring people here, I already have!! I will also be coming here in the future!

Great place and great people. Nico was my salesman and did an excellent job of getting me the CX-5 that I really wanted. I highly recommend checking them out.

I had a great experience with the Groove Mazda team. Wendel, Sarah and Rob were extremely helpful since I was buying a car for my daughter from out of state. She absolutely loves her CX-5 and they even help my daughters boyfriend with a flat tire. Thank you guys!

Bought/leased 3 cars from Groove in the last 3 years. Had the pleasure of working with Jeff whose no pressure approach helped me feel comfortable from the moment I spoke to him. He and the manager worked with me on my trade-ins and the price for the new Mazdas I wanted. Overall, a great experience with this dealership and especially Jeff.

Rebeka was great to work with. Not only was the car ready at 9AM on Saturday we were out of there by 10:30! I felt comfortable knowing how to operate the functions on my new car. Bob in finance explained the terms and made sure we understood our options at the end of the lease. I highly recommend this team! True professionals! Thank you and I LOVE my new Mazda 6 Carbon!

Bought my first Mazda with these guys and Nico was the man! He was extremely accommodating and answered any questions I may have had. Loving the car and I’m really glad I went with Groove!

Terrible Service! Inquired on a car that was on the lot online the day before. Called the following day before opening and spoke with Neeko at 8:58am to confirm the car was still available he confirmed and said he would pull the car around for us when we arrived. While on the phone with Neeko receive a call and VM from Andrew who had gotten the online inquiry also confirmed the care was available. I told Neeko we were driving from Longmont and was already headed to him but was another 35 minutes out. He said “no problem it will be up front for you when you arrive”. When we arrived at 9:35am Neeko met us in the lobby only to inform us another lady had just arrived and was wanting to look at the car and that we could see it when she was done. I explained that this was why I did all the stuff above. He stated we don’t hold cars. I told him we were pre approved and I wanted to buy the car. We stood around another 30 minutes and I located him and asked him if the car was for sale he stated “yes” I said I want to buy the car. He said, well lets start the paperwork. After completing a bunch of paperwork I said lets do it and he said that he needed a signature. By this time the lady had returned from her test drive so we looked at the car. I went back in and told Neeko we are ready to purchase the car he said ok let me talk to my sales manager. He can back later and said he needed time, I asked again is the car for sale? If so sale me the car. He went back to his sales manager and came back and said that the lady before us now has first right of refusal. They wasted over an hour of our time, failed to do what they said they were going to do and basic tried to hold us around the dealership just in case something went wrong with the other client. I had just underwent surgery 48 hours prior and this is how they treated us. We ended up going to McDonald Mazda and bought a brand new 2021 Mazda3 and they were wonderful. We even bought the 10yr/120,000 mile warranty. The service at McDonald was top notch and professional. McDonald Mazda had the best customer service I have seen in 50 yrs! I would highly recommend them and suggest you don’t waste you time with this dealer. Luckily I will spend the next 40 years encouraging everyone I know to steer clear of this dealership.

Dean Harrison and Jeff Tate helped my family and I purchase a new 2021 Mazda CX-5 Grand Touring. They had great customer service and went out of their way to accommodate us. They were very welcoming and friendly. I highly recommend purchasing a new vehicle from Groove Mazda.- The Bettenbergs

Rebekah Tresslar was so great to work with. Definitely not pushy like the typical car salesman! She made myself and my daughter feel welcome and comfortable. My next car will be a CX9, and will absolutely go back to her!

Great car buying experience. Arkadiy answered all my questions, made me feel comfortable and it was a no pressure situation. Sam in finance also made the car buying experience a pleasant one. Thank again guys! Definitely recommend!

Excellent service from Mikayla Pierce. He spent a lot of time with us until we bought the car that we wanted. She also looked for the best warranty option for us. Thank you Mikayla.

I love my CX-5 but their service department was awful. I try to resolve any glitches with a manager before posting online but they dont answer the phone and it took a ridiculous amount of time to get transferred to their service manager (they wouldnt give me his direct line) and he didnt call me back. So here we are.I took my new car in for the low oil light on/ oil leak and they got the idea in their heads that someone else had changed the oil before and not replaced a bolt and/or overfilled it. There was NOT a prior oil change, there was a LEAK. They were NOT listening to me so after they had my car for 2 nights and a day I just let them run with it. (And even if the phantom oil change had happened, you dont unbolt the drain pan, you just pull the plug so that still wouldnt explain a missing bolt) They changed the oil, (free- to their credit) I get home and the leak/drip is worse. They wanted me to bring it back and be without a car, rather than picking it up from house as is advertised on their website. I took it to McDonald Mazda West instead who were fantastic, got me a loaner, and cleaned up the giant mess of dripping oil Groove had made and checked all the bolts and screws for free. It didnt even look like Groove used a funnel and they didnt wash/vacuum my car which, lets be honest, is a perk of going to the dealership. It was very amateurish and while Im sorry they are short handed, you still have to do good work.

Mikayla was amazing. She was a wealth of information, honest, kind, and patient. In my 35 years buying cars, this was the best experience I have had.

Rebekah was great! She showed John and I ,the car we looked at online. She gave us all the facts on it, also directed us to CarFax as well. She set us up for the test drive while she got the trade in info on our Jeep. Kalie worked with us for setting up the sale thru USAA and getting us a great extended warranty. Wed have to say, this has been the easiest car purchase weve had in years! They didnt rush us or act like we were disturbing their day. Well definitely be back when its time to buy another vehicle.

Mikayla Pierce was absolutely fantastic. She was so sweet and honest. It made the process very easy. Thank you so much!

This was my first car buying experience. I went to 3 other places around town. I knew once meeting Sara, this was place I need to come to. She was very down to earth and real. I felt as if she was trying to help me out rather than make a sale. I greatly appreciate her service. Owners of this establishment should be grateful for having a representative like her working these sales. Thank you so much Sara!!!

This was the first time buying a car on my own. Jeff Tate was exceptionally helpful, kind, and informative throughout the whole process. He was very quick in helping me find the exact car I was looking for while getting me the best deal possible. I had a bad experience at a different dealership and Jeff made my experience at Groove Mazda so easy and changed my perspective on what car shopping is like in the best way. I cannot say enough kind things about my experience with Jeff and everyone at this dealership. No pressure and no hassle, I was in and out with exactly what I wanted with the bonus of a stress free checkout. If you are looking for a new car, I highly recommend working with Jeff.

This was my first time buying a Mazda, and Mikayla made my experience smooth and painless. She would always clearly answer my questions and find the answer to any question she wasn’t sure of. She was also very thorough when explaining how the car buying process has changed due to the state of the market lately. I highly recommend Mikayla if you want an smooth, no-pressure car buying experience!

First time car buyer, had a great experience today, Pat Rodriguez was very helpful. Would recommend this place!

I have been leasing with Groove Mazda for years now and they continue to meet my expectations. Rebekah is awesome, she knows her stuff, isnt pushy, and continues to provide great service after the deal is done. I highly recommend asking for her!

I just had a great experience buying my new CX-5. Every step of the way, Andrew Gonzalez helped make the experience efficient and painless. No games. No waiting around. When I went for a test drive, the car was ready to go. He knows his stuff and answered all my questions. I got a great price for my trade-in, and Sam Lyons in Finance was great to work with, too.

We purchased a CX-5 from Groove Mazda from out of state. Despite discussing via text and call they were extremely attentive to our needs. Although we werent there in person we still felt like a number one priority. We flew out to pick up the vehicle and the purchasing process in person could not have been quicker or more smooth. Were beyond happy with our car buying experience thanks to everyone at Groove Mazda. Thank you to Jack, Nico, Rebekah and all others we interacted with!

Buying my new Mazda CX-30 with Nico was wonderful and painless-- I had done a lot of research ahead of time, and never once did I feel that Nico made any assumptions about my knowledge on the cars based on my gender. I felt heard, respected, and very well taken care of! I would definitely send any friends of mine to Groove Mazda if theyre looking for a positive car-buying experience.

I went in last Wednesday to get a new car and Nico was the gentlemen that had helped me. I was extremely impressed and satisfied with the customer service. I got the new CX-30 and I love it. I will definitely be back!

I came in last week to get some info on the CX5 since Im comparing a few SUVs and Wendel was the one who helped me out. Even though I didnt buy anything yet, he gave me the best dealership experience Ive ever had! Hes super friendly and knowledgeable even though he said hes new. If I decide on the Mazda, Im definitely buying from Wendel!

Pat was a wonderful salesman and helped me out to the best of his ability! He was attentive and willing to help out in any way that he could.

I instantly felt comfortable meeting Sara when pursuing a new Mazda. There was no pressure and a sincere interest in what I was looking for. Sara was training Mikayla and they both went out of their way to help me. They stuck with me as I navigated the various models and options. Thanks to their efforts I have a great new Mazda CX 30. Sam was also great at explaining the paperwork for the finance portion. On a subsequent visit Sierra in Parts was very helpful. I would highly recommend Groove Mazda especially with staff as kind and friendly as these people.

Its been a few months my husband and I went to Groove Mazda on Arapahoe and lucky to meet this young gentleman Arkardiy Karasev. He has been such a great help from beginning till the end of the process in helping us get our new vehicle. Hes very professional, very knowledgeable and extremely helpful. We would like to acknowledge him for his hard work and passion towards his career field. We would like to wish him all the best in future and we would definitely recommend anyone to go and see him if buying from Groove Mazda on Arapahoe and also 5 Star to him and his service.Thanks again Arkardiy Karasev

Went in yesterday looking for a new car and was so pleased with the whole experience. Rebekah Tresslar was my sales person and made the whole process a breeze especially being a first time buyer. Mikayla was also super helpful, upon arrival they were busy and my sales person wasn’t there yet so she helped speed up the process by getting me into some cars to test drive that way I had a better idea of what I was looking for. Overall an amazing experience, you guys got a customer for life!

The dealership is well stocked with new inventory but limited used. Sara Sacks was our sales rep and she was very helpful and knowledgeable. The dealership was understaffed, particularly for a Saturday. Sara was juggling multiple customers at the same time. With what she was faced, she did admirably. The time necessary to complete negotiations and financing was borderline ridiculous. A transaction that should have taken 1-2 hours, tops, ended up at nearly 4-hours. Once we were actually with the right people things went smoothly, but they need to hire more salespeople, managers and finance/closing personnel.

Went in to test drive a new car with the intent to go through with a purchase if the deal was right. Jeff Tate, my assigned sales associate, was not only very friendly but he also let me take more time with the vehicle enabling me to make a more informed decision. After going through the numbers with Jeff along with some no-pressure haggling, I was able to get to a price point that was good for me and fair to Mazda. There were some minor hiccups upon pickup of the vehicle however I attribute this to the forgetfulness of other parties involved with the sale. At this point in time, Im loving my new car and have no regrets.

I love cars and when it comes to purchasing one, I have as high of expectations regarding the care taken in the delivery process as I do the sales experience. Nico Perry exceeded all of my expectations in all aspects! I can’t speak enough to his easy-going attitude and perfect communication. Also, Jack Cardella was absolutely wonderful and ensured that my experience was top notch. Thank you both so much!

Got Us a new Mazda Cx-30 last week ! Definitely love the vehicle and all the cool tech features it came with standard. Thanks to Arkdayi and his sales customer service we got a good deal and recommended anyone looking for a new or used Mazda go to Groove

We have worked with Arkadiy on 2 separate deals. He is very responsive and works hard to get a deal done quickly and smoothly. I would highly recommend reaching out to him if you are wanting a smooth experience.

I would highly recommend Groove to anyone looking to purchase a Mazda! I met my salesperson, Jeff Tate, late on a Saturday and he was beyond helpful and not pushy whatsoever. Because we already owned a Mazda, I knew we wanted another one, but just needed to find the right person and dealership from whom to purchase it. Jeff Tate and Groove Mazda were the right choices!

Place has terrible customer service. They don’t even want your business if you aren’t spending over $38k. You’ll walk right out after a few if the experience is important to you. Guaranteed.